Web Hosting Recommendations Needed!

9 replies
Hi Warriors,

Based on a recommendation from another board owner, I have used All Web Co for my hosting company for approximately 7 years.

But right now, I'm having problems with them. They offer very reliable hosting service but I'm finding that they're slow in helping out with technical issues if/when I encounter them.

Also, I noticed that they have older versions of common scripts installed (PHP, MySQL) installed and it's causing a big problem for me. I think it's a host's responsibility to keep updated and current versions of common scripts like this installed, but worse, they're being extremely slow in responding to my problem. (I'm finding that the version of MySQL is a slightly older version and may be the cause of the problem I'm encountering with a database I'm trying to create.)

Do you have any host you might recommend? I'm extremely frustrated at the moment and just don't want to deal with the hassle anymore. I've never switched hosts before because I just don't want the hassle. But I think I've just about hit my limit.

My primary concerns in going with a new host are:

1. Do they keep their PHP, phpMyAdmin, MySQL, Zend Optimizer, etc. CURRENT and UPDATED?

I recently had to pay extra to have them upgrade to the newest version of Zend Optimizer. Now I'm having trouble with a script I've installed because they don't have the latest version of MySQL installed. I don't think I should have to pay extra $$$ every time I turn around because they don't keep their stuff current and updated.

2. Live, prompt, real-time, support!

If/when something goes wrong, I need to be able to contact someone and have them respond promptly. Phone and live chat is preferable with support available 24/7. My current host doesn't have live chat or phone support available, just a support desk ticket system. Their timeframe is 4 hours to get back to you, but I've found that that's not absolute.

I DID get a prompt response from support in the wee hours this morning, but now that I've encountered another problem trying to create a MySQL database, I haven't heard from them for a while. I'm dead in the water until they can get this fixed.

It looks like my version of MySQL needs to be updated, but I have no idea how to do that or if they need to do it.

Michelle
#hosting #needed #recommendations #web
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    • Profile picture of the author Nightengale
      Anybody have any opinions on GoDaddy?

      Michelle
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      "You can't market here. This is a marketing discussion forum!"
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      • Profile picture of the author Tovuti
        Originally Posted by Nightengale View Post

        Anybody have any opinions on GoDaddy?

        Michelle
        I've used GoDaddy for hosting in the past and I didn't like them.

        I switched over to Hostgator last year and found them much easier to work with. They provide more options in their Cpanel that GoDaddy didn't have. Also you can have up to 999 add-on domains, which is great when you're testing out new websites because your only costs are a new domain.
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        • Profile picture of the author Michael Shook
          I've been pretty happy with SLHost.com. They have always treated me well and I have found their tech support to be excelletn.
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  • Profile picture of the author ChristianM
    Hi,
    I personally host with someone I know at IWannaHost but because I know the guy I can't honestly vouch for what it would be like for others.

    But, one thing I have to say is that although the examples you have given of outdated stuff shouldn't be happening, sometimes it isn't wise for a webhost to always be on the latest and greatest version of everything as you can find that every so often there are security flaws in newer releases.
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  • Profile picture of the author TheVCF
    Michelle and Fellow Warriors,

    As you will also see in others of our posts here in WF and elsewhere ...

    We Highly Recommend AlLynne.com web hosting, etc.!

    Particularly in the areas wherein you sound like you are most concerned, namely ...

    Customer Service / Technical Support - AlLynne is the Best! Friendly and Very Responsive! and we have been through Many other web hosting providers over the years.

    3rd Party Software Upgrades - more often than not we don't even have to ask and our systems just get successfully upgraded and are just all successfully upgraded and working, with no effort or "headaches" on our part!

    And I could go on and on ...

    But, I think you get the point that ...

    We just cannot Recommend AlLynne any More Highly!

    I hope this all helps and Have a Great Day!

    - Michael
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    • Profile picture of the author rondo
      HostGator are probably the most popular here. You can try them out for one cent with a HostGator coupon, plus they'll move your sites over for you.


      Andrew
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  • Profile picture of the author Kym Robinson
    Host for profit is excellent in everyway!
    Kym
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