Handling Paypal "Subscription Payment Failed" email notices - tips?
I typically send a friendly email to the customer, forwarding the paypal email with a gentle reminder, such as "It looks like your credit card didn't get approved for your monthly (service) renewal, did you need any help in entering a different credit card, or updating your information with paypal, so you can continue your subscription?".
Any other tips/ideas? thanks -
ken
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Roses are planted where thorns grow,
And on the barren heath
Sing the honey bees.
ââThe Marriage of Heaven and Hell,â William Blake
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