How much traffic can a hostgator account withstand?

35 replies
I'm not really a technical kinda guy, so I need some info from you guys.

In a few weeks I will be launching a website/new product with a partner in a niche they specialise in...

Now I have a hostgator package that currently hosts a bunch of my domains.... So I was wondering how that server/account will affect my site launch if we have plenty of traffic coming in for the launch?

We are looking hit 20k-50k visitors for the launch with the lists we are building and social media presence. This figure is our low-medium estimate.

Now I'm not too sure if this is a lot of traffic or what's considered as a lot of traffic, but I want to know would my hostgator account withstand this many visitors at one time?

I've heard of servers crashing and not working for people during a launch. Like i said, I'm not too technical... I'd like to know some more information so we can reach the most amount of people when we do go live and send out mail and promo.

Thanks.
#account #hostgator #traffic #withstand
  • Profile picture of the author Brad Gosse
    I would suggest a dedicated server upgrade if you plan to have a launch with that many visitors. Hostgator is known for shooting first and asking questions later with their shared accounts.
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  • Profile picture of the author stuzilla
    Thanks brad.

    I was afraid that would be the case.

    Are dedicated servers different to VPS?

    Anyone have experience with vps? I'm assuming having vps on hostgator is a cheap option but is the quality any good? Would it suit my situation?
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    • Profile picture of the author marybest
      Originally Posted by stuzilla View Post

      Thanks brad.

      I was afraid that would be the case.

      Are dedicated servers different to VPS?

      Anyone have experience with vps? I'm assuming having vps on hostgator is a cheap option but is the quality any good? Would it suit my situation?
      Get yourself upgraded to dedicated server and erase all the chances for a crash. Even VPS can be vulnerable when RAM usage goes for a sudden rise. Better be safe than sorry.
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      • Profile picture of the author Chris Silvey
        You can use services like Amazon CloudFront and a S3 server.
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        • Profile picture of the author zerofill
          cPanel accounts on hostgator is limited to 25 processes.

          Processes can be just about anything it seems. Technically one visitor could use up 3 processes... for a few seconds at a clip.

          I use $69 VPS beyond hosting accounts anymore. Sent loads of traffic to sites with CPV, PPC etc... they never seem to die on me.

          Beyond Hosting | Virtual Private Servers, Dedicated Servers, DNS, CDN and More!

          They have optimized their VPS instances pretty damn well.

          We did a load test on a $179 package and it was able to handle about 320 visitors on a site at the same time. Which isn't to shabby. Obviously they wouldn't all be making database requests, etc... at the same exact time. Doing database requests at the same exact time, that was 32 requests on complex queries. So you can normally multiple that by 10 for actual visitors.

          Can do things also with multiple packages, etc in a load balancing scenario.
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      • Profile picture of the author zerofill
        Originally Posted by marybest View Post

        Get yourself upgraded to dedicated server and erase all the chances for a crash. Even VPS can be vulnerable when RAM usage goes for a sudden rise. Better be safe than sorry.
        Often those dedicated servers, end up with a lot of I/O limits. Because a lot of the server companies use regular sata drives.
        So they hit I/O limitations because of the read and write access on those drives.

        If a company has their VPS servers setup correctly in large clusters, the other servers make up for this. But again, many companies split VPS servers up on single machines as well.
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  • Profile picture of the author Kingfish85
    Originally Posted by stuzilla View Post

    I'm not really a technical kinda guy, so I need some info from you guys.

    In a few weeks I will be launching a website/new product with a partner in a niche they specialise in...

    Now I have a hostgator package that currently hosts a bunch of my domains.... So I was wondering how that server/account will affect my site launch if we have plenty of traffic coming in for the launch?

    We are looking hit 20k-50k visitors for the launch with the lists we are building and social media presence. This figure is our low-medium estimate.

    Now I'm not too sure if this is a lot of traffic or what's considered as a lot of traffic, but I want to know would my hostgator account withstand this many visitors at one time?

    I've heard of servers crashing and not working for people during a launch. Like i said, I'm not too technical... I'd like to know some more information so we can reach the most amount of people when we do go live and send out mail and promo.

    Thanks.
    It depends on the content. Don't listen to people telling you to get a dedicated server just yet - most likely they're repeating what they heard someone else say.

    Those visitors aren't going to be all at 1 time either. Also, people browsing your site and just clicking a link to your site are 2 very different things. Downloading things is also very different from the 2.

    Optimize your images, use a CDN (content delivery network) for caching static content & host your downloadable files on an offsite storage such as Amazon S3.

    In reality, you really won't know until those visitors start coming.
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    • Profile picture of the author WillR
      Originally Posted by Kingfish85 View Post

      It depends on the content. Don't listen to people telling you to get a dedicated server just yet - most likely they're repeating what they heard someone else say.

      Those visitors aren't going to be all at 1 time either. Also, people browsing your site and just clicking a link to your site are 2 very different things. Downloading things is also very different from the 2.

      Optimize your images, use a CDN (content delivery network) for caching static content & host your downloadable files on an offsite storage such as Amazon S3.

      In reality, you really won't know until those visitors start coming.
      You haven't done many launches, have you? Traffic does all hit in spikes.

      If someone is doing a big launch (such as the OP is) then no, they should not wait and see what happens when "those visitors start coming".

      A launch is make or break the first 48 hours. You do not just take chances with stuff like that for the sake of a measly few hundred dollars. Not only are you depending on yourself but you also have a ton of affiliates who are depending on you to not drop the ball.

      So yes, a dedicated server is definitely what I would recommend. Again, for the sake of a few measly hundred dollars in a big launch it is just not worth risking it with anything else -- certainly not a shared hosting account.

      To the OP, one big thing you can do to take unnecessary strain off your server is to host all images, videos, and downloads on a CDN such as Amazon S3. That will take a big load off your server and will increase the end user experience for your customers.
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  • Profile picture of the author zerofill
    Originally Posted by stuzilla View Post


    We are looking hit 20k-50k visitors for the launch
    Originally Posted by stuzilla View Post

    but I want to know would my hostgator account withstand this many visitors at one time?
    Not a chance in hell...

    But I doubt you will get 25k visitors all at once. But that is too high even scattered throughout a 24 hour period. Extremely too high for shared hosting on any provider.
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    • Profile picture of the author Donimo
      Originally Posted by zerofill View Post

      Not a chance in hell...

      But I doubt you will get 25k visitors all at once. But that is too high even scattered throughout a 24 hour period. Extremely too high for shared hosting on any provider.
      Seriously? You know this how?

      For a start, it depends on how powerful the server is. For example, a dual core vs a 16 core server. It's RAM, etc.
      It also depends on the resource limitations and resource usage of other users on the same server as you.

      Seriously, it's possible to get the horse power of a full blown dedicated server on a shared hosting account if your site was the only one really using a lot of resources on the server.

      I am not saying this about HostGator, as I know they load their servers up to the hilt, but I am just saying this on general terms.

      It also depends on the content you are serving. For example, if you were serving a simple HTML/CSS page with little to no images, I could bet you that a HostGator Shared Hosting account could hack 1,000 visitors in a single minute. There is no real way to tell when it is time for a dedicated server upgrade till you have looked at the in's and outs of your hosting account and traffic.

      People saying things like "this amount of visitors is too high for any shared hosting provider" are just clueless.
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      • Profile picture of the author Kingfish85
        Originally Posted by Donimo View Post

        Seriously? You know this how?

        For a start, it depends on how powerful the server is. For example, a dual core vs a 16 core server. It's RAM, etc.
        It also depends on the resource limitations and resource usage of other users on the same server as you.

        Seriously, it's possible to get the horse power of a full blown dedicated server on a shared hosting account if your site was the only one really using a lot of resources on the server.

        I am not saying this about HostGator, as I know they load their servers up to the hilt, but I am just saying this on general terms.

        It also depends on the content you are serving. For example, if you were serving a simple HTML/CSS page with little to no images, I could bet you that a HostGator Shared Hosting account could hack 1,000 visitors in a single minute. There is no real way to tell when it is time for a dedicated server upgrade till you have looked at the in's and outs of your hosting account and traffic.

        People saying things like "this amount of visitors is too high for any shared hosting provider" are just clueless.
        Blind comments, everyone just repeats what they heard someone else say. Half the time it's not true.

        People saying things like "this amount of visitors is too high for any shared hosting provider" are just clueless.
        Yup - JUST GET A DEDICATED SERVER! LOL - Based on what?!

        Plus, people run into problems because they're running 50+ sites as addon domains which all run under the same system user account.
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      • Profile picture of the author zerofill
        Originally Posted by Donimo View Post

        Seriously, it's possible to get the horse power of a full blown dedicated server on a shared hosting account if your site was the only one really using a lot of resources on the server.
        Seriously... you control this how?

        Originally Posted by Donimo View Post

        I could bet you that a HostGator Shared Hosting account could hack 1,000 visitors in a single minute.
        First off they aren't their servers anyway... they are owned by the planet, aka softlayer now.

        Second, they limit each cPanel instance to 25 processes. If you can push through 1,000 visitors in a single minute with that limitation, then that is pretty impressive lol. Even if you were only serving static pages.

        Originally Posted by Donimo View Post


        People saying things like "this amount of visitors is too high for any shared hosting provider" are just clueless.
        Yeah I haven't administered servers ever in my life. Never ever administered servers that could handle 10k simultaneous voice calls before, etc... (sarcasm intended)

        Sure a shared hosting account could handle that... (If you had control over it) You don't... That is why it is called "shared."

        Just like when I said if a VPS is setup correctly it can handle a lot...
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        • Profile picture of the author Donimo
          Originally Posted by zerofill View Post


          Second, they limit each cPanel instance to 25 processes. If you can push through 1,000 visitors in a single minute with that limitation, then that is pretty impressive lol. Even if you were only serving static pages.
          Okay, lets say they can only host 25 processes. How long would it take a server to serve a super basic html page? 0.0001 seconds?

          25 processes doesn't mean anything. Is that per second? per milli second? It doesn't take long for a server to process a basic html page.

          I own 9 different dedicated servers, I think I would know how servers handle pages etc.
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          • Profile picture of the author zerofill
            Originally Posted by Donimo View Post

            Okay, lets say they can only host 25 processes. How long would it take a server to serve a super basic html page? 0.0001 seconds?

            25 processes doesn't mean anything. Is that per second? per milli second? It doesn't take long for a server to process a basic html page.
            It's a 25 process apache limit they set. Every time apache spawns a new process, the way they have it setup, the process does not always die immediately. The damn processes can hang and take as much as 5 minutes to go away. Yeah, I'm not kidding. Have run into a ton of shared hosts that are setup like this. Then they are also loaded with so many wordpress sites, being hammered by scrapebox, etc...

            You have no control over it at all...

            The visitor doesn't notice, because the process stays active for them. Anyone that comes in after the 25 processes are reached, gets a 500 error.

            Originally Posted by Donimo View Post


            I own 9 different dedicated servers, I think I would know how servers handle pages etc.
            I've owned a lot of multiple dedicated server setups over the years. I've also managed 3 x 48U packed racks to.

            But I'm not here for a ______ measuring contest.

            The point is, the shared hosting environments offered by mainstream hosting companies out there, the ones everyone here at the Warrior Forum are likely to sign up with, do not handle what he is asking for. ( I know of none that do. If you know of one that can handle that, let us know. )

            Those hosting accounts being, Hostgator, Bluehost, Dreamhost, etc...

            Well maybe not bluehost, they oversell so bad, they are lucky they can spawn one apache process lol.

            Any shared host with a nice server setup can handle it, if you had control over it. But then it would be a dedicated...
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  • Profile picture of the author anro
    What kind of website is it? I personally love Laughing Squid if you are running a blog. Their lowest plan can withstand 100k+ visitors.
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    • Profile picture of the author stuzilla
      Originally Posted by zerofill View Post

      Not a chance in hell...

      But I doubt you will get 25k visitors all at once. But that is too high even scattered throughout a 24 hour period. Extremely too high for shared hosting on any provider.
      I'm not saying all them visitors will come at once. Who knows, we might not do that well or our traffic might be evenly spread throughout the week as ppposed to the first day of the launch. And to be honest I had no clue about traffic and servers. I just wanted to make sure the site functions if it gets to the point.

      Plus we will be paying for solo ads and jving with more lists when we launch so I really don't know what kind of traffic to expect and can't have the site crashing and not working when we mail to those prospects.

      It's a membership site and it will be hosting training videos which are pretty large files.

      Originally Posted by Kingfish85 View Post


      Plus, people run into problems because they're running 50+ sites as addon domains which all run under the same system user account.
      I don't host that many. But a do host a few and figured that sharing the server might cause problems especially if one domain gets a huge spike in traffic for a few days




      Originally Posted by anro View Post

      What kind of website is it? I personally love Laughing Squid if you are running a blog. Their lowest plan can withstand 100k+ visitors.
      No blog. It's more a membership site with training videos (not in the IM niche). Think a clickbank product.
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  • Profile picture of the author Lloyd Buchinski
    Stu, it's also going to make quite a difference if you are using wordpress, or straight html. The wp pages are a lot more work to load, and will use more of the processes mentioned.
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    • Profile picture of the author stuzilla
      Originally Posted by Lloyd Buchinski View Post

      Stu, it's also going to make quite a difference if you are using wordpress, or straight html. The wp pages are a lot more work to load, and will use more of the processes mentioned.
      Lloyd, thanks for that.

      We are using a membership plug-in on the back-end. The landing page/squeeze pages ect is HTML that I had made.

      Would it be better to host the videos that are on the landing page (VSL) on YouTube rather than on the domain? Will this help the loading if a lot of visitors are watching at once?
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      • Profile picture of the author sjy156
        Stu-- you for sure want to get those videos on your landing page off your server. they are going to slow things down, even in your sales page is in html and not wordpress. if you are expecting that kind of traffic, you might consider amazons3. not sure if youtube is the way to go or not,that's a lot of volume there too.
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  • Profile picture of the author hustlinsmoke
    Yeah if you have alot of graphics and vids. use amazon. You only pay for what you use. Its not how much traffic you can use on a shared account though or even a reseller, its when they shut you down.

    Most crashings come from vps's and single servers. Hostgator has alerts to alert them of impending dangers on there accounts. I would think they would stop a shared or reseller from getting to where it was going to crash the server.
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  • Profile picture of the author vishwa
    If You have bunch of sites with high traffic It is better to use VPS instead of Shared Hosting. You Can also opt for Semi-Dedicated Hosting.
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  • a baby account cant handle much. as soon as you get enough that it is profitable they shut you down.
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  • Profile picture of the author WillR
    I think the biggest problem that arises with shared hosting accounts is not the services themselves, it is the people who purchase shared hosting and then expect it to do what dedicated hosting is meant for. Shared hosting means you are sharing a server with a whole load of other websites. For that reason you are sharing the resources and you should not expect to be running hugely resource intensive sites on shared hosting. If you have sites like that you should be using vps or a dedicated server. Otherwise you are always going to be at the mercy of the other sites on your shared hosting. All it takes is one other douche bag on your shared server to do something silly and your sites are all down. Not a great way to run a business.
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  • Profile picture of the author Andrew Davis
    I'll just say that I have a Pictures site, that was getting steady traffic daily, of 10,000 Visitors per day | 30,000 Page views per day.

    This was hosted on a Hostgator Shared Server, along with several other active websites of mine.

    I never experienced any slowing down or crashing of that site.

    The site had at least 100 pictures per page, on average.

    If your server crashes or not, from the volume of traffic you mention, that would depend on the content of your site.


    I do have a Dedicated server also, I use that for a Social Network I own.
    Sites like Social networks have loads of processes running and many database queries, so they can't survive for long on a Shared Server.


    I really can't advise if you should by a Dedicated server or not, since we don't know what your content looks like, or if you have processes in the background.

    Maybe you should have a chat with Hostgator Staff, show them your website, and ask if that high volume of traffic can safely be handled with a Shared Server.
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  • Profile picture of the author tjaysen70
    yeah that server crashing thing...all hype man.

    As far as your bandwidth on your hostgator account, well they have different packages for that. Just chat with them online and then can determine how much you need.

    Usually you can start small, and then see how much traffic you're getting, and if it exceed your bandwidth, then you can upgrade.
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  • Profile picture of the author Kingfish85
    Lol, I have to laugh at some of the know nothing replies on this thread. Some of you are recommending things without having a clue about the site itself.

    OP - Just get a Dedicated server just to make them happy.
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    • Profile picture of the author WillR
      Originally Posted by Kingfish85 View Post

      Lol, I have to laugh at some of the know nothing replies on this thread. Some of you are recommending things without having a clue about the site itself.

      OP - Just get a Dedicated server just to make them happy.
      You know just as much about the site as we do.

      You are telling someone who is trying to do a launch of their business and expecting a lot of traffic at once (and has no way of knowing the exact amount of that traffic) to risk it on a shared server. That's ludicrous for the sake of saving a few hundred dollars.

      Sorry, that's just bad advice.

      (It's also worth noting most of the people in this thread have nothing to gain by the advice we are giving. You are/were the one with a signature littered with links for your shared and dedicated hosting service. Impartial view? Right. :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes: :rolleyes::rolleyes
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      • Profile picture of the author Kingfish85
        Originally Posted by WillR View Post

        You know just as much about the site as we do.

        You are telling someone who is trying to do a launch of their business and expecting a lot of traffic at once (and has no way of knowing the exact amount of that traffic) to risk it on a shared server. That's ludicrous for the sake of saving a few hundred dollars.

        Sorry, that's just bad advice.

        (It's also worth noting most of the people in this thread have nothing to gain by the advice we are giving. You are/were the one with a signature littered with links for your shared and dedicated hosting service. Impartial view? Right. :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes: :rolleyes::rolleyes
        Ok, you're right and clearly an expert. I'd be willing to bet that in 95% of "traffic" cases, the site is the problem, not the traffic. Poorly optimized site, 500 different junk plugins to do everything under the sun etc. Optimize the website properly and you wouldn't have most of these problems. The problem is everyone needs a plugin to do this & that because they don't want to take the time to learn how to do it.
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        • Profile picture of the author WillR
          Originally Posted by Kingfish85 View Post

          Ok, you're right and clearly an expert. I'd be willing to bet that in 95% of "traffic" cases, the site is the problem, not the traffic. Poorly optimized site, 500 different junk plugins to do everything under the sun etc. Optimize the website properly and you wouldn't have most of these problems. The problem is everyone needs a plugin to do this & that because they don't want to take the time to learn how to do it.
          I don't see anyone here claiming to be an expert and dismissing everyone else's advice, apart from you.

          I am simply offering advice based on using both shared and dedicated servers for the past 10+ years. And I got nothing to gain from giving that advice.
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          • Profile picture of the author Kingfish85
            Originally Posted by WillR View Post

            I don't see anyone here claiming to be an expert and dismissing everyone else's advice, apart from you.

            I am simply offering advice based on using both shared and dedicated servers for the past 10+ years. And I got nothing to gain from giving that advice.
            And I'm giving advice off of managing shared, dedicated servers, networks and storage for the past 10+ years. The site is the problem. And, my signature "was" for a legitimate quality business, not some get rich overnight spam blog.
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  • Profile picture of the author website design
    From experience don't trust hostgator, especially shared hosting - it's cheap for a reason. I had a couple sites hosted with them a few years back, nothing special getting low x,xxx visits/day and they took down the sites with no warning due to high CPU usage. They froze my account until I made changes and it took a couple days to get sites back online. Hosting is very important, this is one area to not skimp out on. Either get a dedicated server or look into hosting on Amazon which is easier to scale when you're just starting out.
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  • Profile picture of the author zlee
    I haven't used hostgator before, but I have used dreamhost shared hosting quite a bit. Main reason, about a year and a half ago, I had a web client whos website was lucky and got a mention in NY Times. This was great, but the next morning by 11am the site came to a hault. Luckily, dreamhost as basically "push button" upgrades, I was able to upgrade/migrate the site to a vps and choose the memory (1gb-16gb) by just moving a slider. Once completed, it took about 15mins and the site was moved over to a VPS with 12GB ram and all of our traffic problems were solved, all without having to contact support or do anything manually to the server. Once the traffic spike had tapered down, I was able to migrate back to shared hosting (I let stay for a month just in case). My point is, make sure what ever host you choose has a very easy, on-tap, self-managed upgrade process. It will save you time, you will be able to sleep at night and your clients will think you are a master!!
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  • Profile picture of the author kylenelson24
    I had a site with 12k visitors a day on a shared server and didnt have any problems. But if you anticipate it to grow I would get a dedicated server through hostgator. Best value for the least amount per month.
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  • Profile picture of the author sackboy127
    It also depends on whether you expect to get this traffic all at once, or spread during the day.

    Nevertheless, I'd get a dedicated just to be on the safe side.
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