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Is It Wrong To Leave A Bad Review For A WSO?

by ptone
65 replies
Shortly after joining the Warrior Forum a little over two years ago, I purchased a WSO that cost $37. It came from a Warrior that had hundreds of posts and had been around for a while. There were even testimonials from other Warriors that had many more posts and had been here even longer. Because of this I felt confident that it was a good purchase. Boy was I wrong...it was terrible. I have since purchased lots of WSOs and that was the worst of all. (I haven't seen that seller around here in a long time)

I wasn't the only one that thought that. Several others that also purchased began to leave bad reviews. Then, another Warrior that was the seller's "partner" came to his defense and he came hard core. He called the people that left bad reviews names, he threatened them, and demanded that they call him on the phone instead of leaving bad reviews. Being new around here, I stayed out of it.

Fast forward to recent times. I've noticed this occurring on a couple of occasions lately. They have not been anywhere near as bad as the previous episode I described, but are happening nonetheless. I'm no longer new here, so I stuck my nose in and left my own comments (I'm a little sensitive about this due to the previous incident).

Someone posts a bad review and someone other than the seller comes in and starts giving the person that left a bad review a hard time. I see this as a problem because it may start to make others unwilling to leave a bad review. Potentially, all WSOs will have nothing but good reviews, even the ones that are not good or even those that are scams.

So, if someone buys a WSO and doesn't like it, should that person leave a bad review for others to see, or should that person ask for a refund and just keep his or her mouth shut?

My opinion is that a bad review should be posted for others considering a purchase. But, it should be about the product only and not get personal (unless its a scammer and then the scammer should be ripped to shreds - ).

EDIT: After re-reading what I wrote here, I see that the last sentence of the first paragraph was a very poor choice of wording. I have bought lots of WSOs and most of them were very good. I should have said, "I have since purchased lots of WSOs and while the majority were good or even great, the first was the worst."
#bad #leave #review #wrong #wso
  • Profile picture of the author Todd Lamb
    It is a common human trait to become defensive around issues of accountability..but ask yourself this...would you want somebody to waste their money on the product if you can provide an honest review.

    As long as the review is dispassionate and reflective of the problems you personally found rather than a simple smear campaign (not suggesting that's what you would do) than it is probably a good idea.

    Some of the bad reviews I have read are simply the result of the fact the individuals did not take action...

    my 02 cents
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    • Profile picture of the author TheRichJerksNet
      Originally Posted by Todd Lamb View Post

      It is a common human trait to become defensive around issues of accountability..but ask yourself this...would you want somebody to waste their money on the product if you can provide an honest review.

      As long as the review is dispassionate and reflective of the problems you personally found rather than a simple smear campaign (not suggesting that's what you would do) than it is probably a good idea.

      Some of the bad reviews I have read are simply the result of the fact the individuals did not take action...

      my 02 cents
      I would agree with Todd here...

      James
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  • Profile picture of the author JMB Marketing Group
    I am SOOOOOOOO glad that you brought this up as I've been thinking and wondering the same thing.

    You are absolutely right. The only reviews you see and read on a WSO are raving and positive ones.

    You NEVER see the negatives ones! Why is that? That is just not right!

    I don't care who they are or HOW MANY posts they have. If they aren't providing quality offers than they should be called out on, especially in today's day and age where every penny counts. Therefore, are these people actually selling quality WSO's or are THEY selling to us because they can't sell and convince the people OUT THERE?

    Anyway, I believe that there should be A SECTION here where you can vent your frustrations with a particular product/service or even the person who sold you!

    Mods, please think about this as this is VERY IMPORTANT!

    You can't ignore and shove things under the rug just because you don't want to cause a stir or controversy, as this will definitely make people think twice BEFORE offing a WSO.

    I'll give you an example, I've noticed people here responding randomly to get their post count up and once they hit that magical number they are selling a WSO.

    Come on give me a break, most people won't even notice how long that person as been around or even know or think to look them up to see if they've even provided good advice before offering a WSO.

    Anyway, regardless if it's a newbie or an old-timer, there should be a way for people to submit negative reviews whether the seller likes it or not. Heck, if it's that great of a product then people won't complain.

    However, if it's an inferior product, WE THE PEOPLE NEED AND WANT TO KNOW before opening our wallets for just another "useless" and "costly" product/service.

    Peace,

    JMB
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    • Profile picture of the author Michael Mayo
      Originally Posted by ptone View Post

      Shortly after joining the Warrior Forum a little over two years ago, I purchased a WSO that cost $37. It came from a Warrior that had hundreds of posts and had been around for a while. There were even testimonials from other Warriors that had many more posts and had been here even longer. Because of this I felt confident that it was a good purchase. Boy was I wrong...it was terrible. I have since purchased lots of WSOs and that was the worst of all. (I haven't seen that seller around here in a long time)

      I wasn't the only one that thought that. Several others that also purchased began to leave bad reviews. Then, another Warrior that was the seller's "partner" came to his defense and he came hard core. He called the people that left bad reviews names, he threatened them, and demanded that they call him on the phone instead of leaving bad reviews. Being new around here, I stayed out of it.

      Fast forward to recent times. I've noticed this occurring on a couple of occasions lately. They have not been anywhere near as bad as the previous episode I described, but are happening nonetheless. I'm no longer new here, so I stuck my nose in and left my own comments (I'm a little sensitive about this due to the previous incident).

      Someone posts a bad review and someone other than the seller comes in and starts giving the person that left a bad review a hard time. I see this as a problem because it may start to make others unwilling to leave a bad review. Potentially, all WSOs will have nothing but good reviews, even the ones that are not good or even those that are scams.

      So, if someone buys a WSO and doesn't like it, should that person leave a bad review for others to see, or should that person ask for a refund and just keep his or her mouth shut?

      My opinion is that a bad review should be posted for others considering a purchase. But, it should be about the product only and not get personal (unless its a scammer and then the scammer should be ripped to shreds - ).
      Hi ptone,
      I've been had by even a close friend here on the WF.
      That doesn't make all deals bad.

      I agree that this happens although you have to be able to see through
      the bull in order to understand the value of the WSO section.
      Originally Posted by Todd Lamb View Post

      It is a common human trait to become defensive around issues of accountability..but ask yourself this...would you want somebody to waste their money on the product if you can provide an honest review.

      As long as the review is dispassionate and reflective of the problems you personally found rather than a simple smear campaign (not suggesting that's what you would do) than it is probably a good idea.

      Some of the bad reviews I have read are simply the result of the fact the individuals did not take action...

      my 02 cents
      Todd, I Totally agree with your post.
      Originally Posted by JMB Marketing Group View Post

      I am SOOOOOOOO glad that you brought this up as I've been thinking and wondering the same thing.

      You are absolutely right. The only reviews you see and read on a WSO are raving and positive ones.

      You NEVER see the negatives ones! Why is that? That is just not right!

      I don't care who they are or HOW MANY posts they have. If they aren't providing quality offers than they should be called out on, especially in today's day and age where every penny counts. Therefore, are these people actually selling quality WSO's or are THEY selling to us because they can't sell and convince the people OUT THERE?

      Anyway, I believe that there should be A SECTION here where you can vent your frustrations with a particular product/service or even the person who sold you!

      Mods, please think about this as this is VERY IMPORTANT!

      You can't ignore and shove things under the rug just because you don't want to cause a stir or controversy, as this will definitely make people think twice BEFORE offing a WSO.

      I'll give you an example, I've noticed people here responding randomly to get their post count up and once they hit that magical number they are selling a WSO.

      Come on give me a break, most people won't even notice how long that person as been around or even know or think to look them up to see if they've even provided good advice before offering a WSO.

      Anyway, regardless if it's a newbie or an old-timer, there should be a way for people to submit negative reviews whether the seller likes it or not. Heck, if it's that great of a product then people won't complain.

      However, if it's an inferior product, WE THE PEOPLE NEED AND WANT TO KNOW before opening our wallets for just another "useless" and "costly" product/service.

      Peace,

      JMB
      JMB, Maybe you don't see them because when that type of review comes
      in the WSO is ended by the Mods to keep the WSO section positive in
      nature.

      Could be Right?

      I've seen many people receive Negative reviews, also have seen many
      WSO's removed because of the fact that the reviews stated justifiable
      reasons that it should be closed! Also I've seen many negative reviews
      removed and the WSO remain because it was a blatant attack on the
      seller. I'll leave it at that!

      Have a Great Day!
      Michael

      PS, To answer your original question, No, It's not wrong to give a Negative review on a WSO if
      you feel you should and it could help prevent others from getting scammed or suffer.
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      • Profile picture of the author ptone
        Originally Posted by Michael Mayo View Post

        Hi ptone,
        I've been had by even a close friend here on the WF.
        That doesn't make all deals bad.

        I agree that this happens although you have to be able to see through
        the bull in order to understand the value of the WSO section.
        Please allow me to make a clarification here.

        Outside of the first WSO I purchased over 2 years ago, I have been VERY satisfied with my WSO purchases. Many of those are directly responsible for the online success I currently enjoy. There is not a WSO that I have purchased since the original that I would need to leave a bad review.

        Because of what I just mentioned, I greatly value the WSO forum. My reason for opening this discussion is to see that the WSO forum doesn't get taken over by "bullies" thereby degrading the value of the WSO forum.

        Furthermore, I am not advocating any changes be made to the WSO forum. I am wondering if the people complaining to those that leave a bad review are justified in their complaining (especially if they are not the seller of the product)?
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        • Profile picture of the author Michael Mayo
          Hi ptone,

          Point taken.
          I wasn't trying to slam you with my post.

          As a Matter of fact, if you feel lucky...lol, Send me a PM with your email
          address and I send you the download link to some thing I'm presently
          working on that may help you find quality WSO's.

          Have a Great Day!
          Michael
          Originally Posted by ptone View Post

          Please allow me to make a clarification here.

          Outside of the first WSO I purchased over 2 years ago, I have been VERY satisfied with my WSO purchases. Many of those are directly responsible for the online success I currently enjoy. There is not a WSO that I have purchased since the original that I would need to leave a bad review.

          Because of what I just mentioned, I greatly value the WSO forum. My reason for opening this discussing is to see that the WSO forum doesn't get taken over by "bullies" thereby degrading the value of the WSO forum.

          Furthermore, I am not advocating any changes be made to the WSO forum. I am wondering if the people complaining to those that leave a bad review are justified in their complaining (especially if they are not the seller of the product)?
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          • Profile picture of the author ptone
            Originally Posted by Michael Mayo View Post

            Hi ptone,

            Point taken.
            I wasn't trying to slam you with my post.

            As a Matter of fact, if you feel lucky...lol, Send me a PM with your email
            address and I send you the download link to some thing I'm presently
            working on that may help you find quality WSO's.

            Have a Great Day!
            Michael
            Hey Michael,

            I didn't feel that you took a shot at me. But after reading your response, I re-read my OP and thought that it could be seen as a complaint about the WSO forum itself and I just wanted to make it clear how I feel about the WSO forum.

            I'm sending you a PM now - thank you for your generosity.
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          • Profile picture of the author Kay King
            If you haven't bought the product - you have no business posting anything negative about it. If you aren't the seller, you shouldn't be answering posts directed to the seller in a WSO thread.

            If you are posting a less-than-positive review of a product you BOUGHT - make the comments about the product, not an attack on the seller...and don't hijack the thread by continuing to argue your points multiple times in the thread.

            kay
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  • Profile picture of the author Dan Ambrose
    Perhaps a good way is to write a FAIR review, not one out of frustration.

    Post the PROs as well as the CONs. If anything, give the seller feedback in a PM first... it may be a small area that needs improving which will ultimately help his/her cause as well as helping you out.

    Treat others as you would like to be treated. And by that I mean, if you had a product for sale and someone purchased it. If there was something not quite right (which you were unaware of) would you like a bad review to be the first you read about it or would you like to be notified about the buyers frustrations privately first to see if the problems could be rectified.

    I for one would rather the latter.

    Just a thought.

    Daniel
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  • Profile picture of the author Solidsnake
    Banned
    Write an honest review depends on your experience.. there is nothing wrong to be honest and fair...
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  • Profile picture of the author gb4biz
    Ptone,

    I'm a person who does reviews of other marketers products, I do it willingly and try to give a fair and honest review. With any review, I also point out areas to the marketer where I think improvements can be made or I suggest further verification may be necessary if I myself don't know for sure if certain statements are indeed factual.

    But, unless someone is actually ripping you off, I'd be careful what you say as one mans treasure is another mans trash, if you know what I mean.

    I will give you a perfect example, I purchased something myself not long ago which was along the lines of my venture, well I paid my money and it wasn't even close to offering what I myself offer. But, according to reviews, many others were satisfied and that is what counts, that the masses are satisfied.

    My suggestion for any review is to try and find something good to say and temper it with what you'd like added to improve the product. If it is totally inferior, I think the customers will take care of that!

    We all get burned on occasion, but I have found Most Marketers especially here on the forum to be both honest and responsive to open helpful criticism. Hope this helps.
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  • Profile picture of the author SteveJohnson
    It's perfectly fair to leave a bad review, as long as you've purchased the WSO. Be sure to read the forum rules.

    But, as Daniel says, be fair. Be constructive in your review and criticism. Many people use the WSO section as a jumping-off point for bigger and better launches and will welcome honest thoughts.

    "It's CRAP" or "This isn't worth the paper it's printed on" won't cut it. That simply makes you look like an ass.

    But if you leave comments like "I've seen the information before, I don't think there's really anything new here" or "decently written, but the number of typos and bad grammar make it difficult to read", you'll be doing the seller a favor (THEY may not think so, but if that's the case, they need to grow a thicker skin - IMers are a pretty tough bunch to please).
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  • Profile picture of the author Robert Herrie
    I think you want to check the rules first ..Heres why..RULE #1 is guess what ? Thats right if you have a problem dont bring it here..I know of this rule for 1 reason ..I actually read about it in another recent post this evening..The owner actually updated the rules and is prepared to erase if these problems continue...I am merely a guy in the crowd giving you a heads up..Check out the current rules and read the first one
    OUT
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  • Profile picture of the author charlesburke
    Let's face it, no one product is perfect for everybody. Sometimes it's nust not a good fit, but other times, as you encountered, the product may be dreck.

    In either case, what's the harm in leaving a comment giving your *real* experiences with it? Todd's comment about staying dispassionate is absolutely right on. Be factual, impersonal, low-key and above all, non-threatening.

    Then if somebody comes back at you swinging wildly, it quickly becomes obvious to most bystanders who is the adult and who is not. Personally, I've found it pointless to even answer poison-pen comments. Just let 'em hang there in midair, and refuse to get drawn into a shoving match.

    Cheers from warm and smiling Thailand,
    Charles
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  • Profile picture of the author zeasondesign
    It will be better that after you write an honest review which maybe bad, you leave a comment how to fix their bad.
    Something useful for them to be better in the future.
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    • Profile picture of the author malfumos
      To be honest about it. It is not wrong leaving bad review in WSO because it is your opinion and the maker of that WSO is just asking for our reviews so nothing to worry about but make sure that it doesn't hit someone so that it could be treated as a opinion.
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  • Profile picture of the author Bev Clement
    There have been a number of negative reveiws, one there today. It seems that when this happens the person closes the wso, either with a claim it is sold out or something else. Wait a few days and starts again, and that way the negative review isn't seen unless you dig.

    I have left a couple of negative reviews, and there was always a reason for it.

    One product, the person made certain claims. It wasn't a make money in the next hour type product. However, they had made a number of assumptions which were incorrect and would have caused problems for anyone trying to follow what they had suggested. The person claimed to have a definitive guide, and at best it could have been called very, very basic.
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  • Profile picture of the author -seomaster-
    How about a product review site for wso?
    Only the products reviewed and approved by the staff would be up for sale. Complete transperency regarding who reviewed it. And reviewers would be paid a small amount for taking the time.

    This money wont imply that a good review be given..I am thinking we have an independent product review service. Some people who are well known in the market could step up and review the product
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  • Profile picture of the author Cynthia A.
    As was said above, some people come in & post a ton in a short time (I just saw someone who had over 500 posts in just over a month! ) just so they can sell a WSO. You can't really blame them. There are lots of products for sale that say to do just that. I've reviewed several WSO's & I don't comment on them in the thread. I make my comments to the author. And if it's something that is unworkable or doesn't make sense, I tell them that I can't in good conscience give a testimonial.
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  • Profile picture of the author Dmitry
    Write whatever you want as long as it's the truth.
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  • Profile picture of the author Randy Bheites
    If something sucks, you should be able to say so without being dogpiled.

    If your offer is getting crappy reviews, don't shoot the messenger, fix the problem.

    Remember the old marketing truism, "for every one person that takes the time to complain, 100 others quietly took their business elsewhere."
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    have a great day
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  • Profile picture of the author Anomaly1974
    This is a topic that has to come down to accuracy in sales and presentation as well as the product. If you are an expert Marketer and you purchase a product for beginners, you should not be disappointed if you do not learn anything useful from it. However, if the sales page indicates that it will take you from a beginner to a pro and only describes how to put up a free blog and shove some adsense ads on it, I think anyone would (and should) be upset spending their money for that.

    I have to agree also that attacks on the seller would be pointless and be seen as being nothing more than antagonistic. However, an accurate review of the product should always be welcome whether it is positive or negative. Critique the product, tell what it has, what it is lacking and why you do not think it held up whatever claims were laid out in the sales copy.

    As was mentioned here before, if you are "attacked" in return, if you allow a fool to drag you into an argument you have already lost. They will quickly drag you down to their level and beat you with years of experience. However, if you are attacked when you are being reasonable and objective, it seems to reason that other "reasonable" people will indeed be able to tell who is the adult and who is on the defensive.

    Just my two cents
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  • Profile picture of the author nichepros
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    • Profile picture of the author The Copy Nazi
      Banned
      Originally Posted by nichepros View Post

      Allens greed is why the WSO forum isnt moderated. Theres some on there that are scammers yet nothing is ever done.

      Why? Because Allen makes money from the scammers. That makes Allen part of the problem.
      And that comment will definitely get you banned. I've opened a book on it. I give you 24 hours at most.
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      • Profile picture of the author Michael Mayo
        Originally Posted by Metronicity View Post

        And that comment will definitely get you banned. I've opened a book on it. I give you 24 hours at most.
        Lol...You called it! It took less than an hour.

        Common Sense Mental note:
        NEVER "P" IN ALLEN'S WHEATIES.
        :rolleyes:

        Have a Great Day!
        Michael
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    • Profile picture of the author cj1966
      Interesting one. The only time I've experienced this was when I bought a WSOwhich basically said, "watch me make $100 a day within 3 months".

      The idea was basically a membership site where the seller would post a video a day showing the method (article marketing). I joined 2 months in after a thread full of consistently rave reviews and saying they couldn't believe the "value" that this guy was providing.

      After I took a look around I did post that there was a lot of initial discussion in the forum and that the video's were being posted almost every day. I did say that I felt a little mislead about how positive all the reviews were seeing as the guy had made exactly $0.00 in two months and only one buyer said that they had made any money at all... I think it was one sale.

      I then had a huge amount of people saying that I had a "bad attitude" and didn't appreciate the "value" that the seller was providing and the seller wouldn't keep making the videos if he didn't think he was going to make money within the three months. My reply was that each of the video's were an hour long, an hour every day (and a little bit fluffy) on top of implementing the tactics that not only hadn't worked for any of the buyers (except 1 sale for 1 buyer in 2 months) but hadn't worked for the seller yet anyway and that personally, I don't class that as "value" but a chronic waste of my time.

      I may also have been baited into saying that the seller had over 500 buyers so had obviously made some money out of the whole thing! I DID make a point of saying that I wasn't implying that he was ripping people off, just that all the feedback made it seem like he was the next Frank Kern and when you find out that you need to watch 60 hours of video (2 months worth) to catch up to a point where the seller has still made nothing you might think it's not worth it.

      I was cussed out, told I was a "cancer", mocked as being a retard and illiterate, told I was going to "ruin" my reputation, told that no-one would ever buy anything from me because of my "bad" feedback (funny, do you see a link in my sig? No. Have I ever sold a wso? No. Do I ever use my real name when selling things elsewhere? No.).

      I've just looked at the membership site and the last post was made 6 months after I'd bought the wso. Someone had posted that they'd been abroad for a few months and had anyone made any money while they'd been away? The response was "Unfortunately ***** has left us high and dry, abandoned this forum and no one is getting their money back. The WSO was pulled from the Warrior forum and **** has completely stopped responding to this forum and to any other form of communication."


      So no I don't feel bad at leaving negative feedback for *that* WSO. But that's because by the time I posted it was intrinsically flawed and yet the sellers friends and past buyers were still drinking the cool aid.
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    • Profile picture of the author Michael Mayo
      Originally Posted by nichepros View Post

      Allens greed is why the WSO forum isnt moderated. Theres some on there that are scammers yet nothing is ever done.

      Why? Because Allen makes money from the scammers. That makes Allen part of the problem.
      Originally Posted by nichepros View Post

      If my opinion gets me banned so be it
      Aside from your opinion and comment above, You need to remove your "R" rated avatar
      as it IS in violation of the WF rules.

      See http://www.warriorforum.com/main-int...ead-first.html Post #2

      Michael
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      • Profile picture of the author Kay King
        If my opinion gets me banned so be it
        I guess the answer is "so be it".
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  • Profile picture of the author dorim
    I am new here; I bought a some WSOs and two of them I am not happy with. One is an ebook that has spelling and grammar problems, but the real issue I have with this ebook is that there is a link to an external site used as an example in the ebook, only the external site has been terminated. Resell rights come with this ebook, but I can't sell it in its present state, its not a PLR so I can't correct it and put my name on it.
    The other problem I had with a WSO is a website I bought, but I managed to fix that problem with some help from a fellow Warrior when the seller wasn't around.

    I would be very grateful if there were negative testimonials about a WSO or any product offered for sale here instead so I would have more information to decide if I want to buy or not.

    WSOs should really be reviewed before being offered up for sale.........
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  • Profile picture of the author dreamgirl9
    i think you are right.
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  • Profile picture of the author The Copy Nazi
    Banned
    Yeah. If you've bought a WSO and don't feel it was good value or downright crap you should speak up. But you've got to tread a bit softly. 'Cause it is just your opinion. Maybe others don't share it. Better to post your comments in question form. Like - "Do you really think a 2 page PDF you've re-written from another well-known ebook & seeded with your affiliate links is worth $27?" Rather than "This is a complete rip-off. It's just a 2 page PDF re-write of another well-known ebook and it's seeded with this jerks affiliate links. Complete rubbish. Don't buy it."

    The other concern I have is seeing a WSO that is definitely on the nose and because you haven't bought the thing, not being able to comment on it. That's a real tricky one. Allen definitely says
    "If you bought the WSO you have a right to comment on it. However, if you have not bought it you have no right to say anything at all about it. You have no basis on which to even give an opinion one way or the other."
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  • Profile picture of the author nichepros
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    • Profile picture of the author Jill Carpenter
      Kay is right - it should all be a review on the product itself. And actually if someone did not get something promised they should approach the seller first and ask "where is this part you promised" as I'm sure the majority of honest sellers here only want to satisfy the buyers.

      nichepros, this forum is moderated in part by it's users. If you are aware of what you believe to be "scammers" then you should report the posts with verifiable evidence to the fact.

      Allen is just one man. He has been kind enough to provide this forum which to general users is FREE and let me tell you the FREE advice you can find on this forum is priceless. It costs money to run a site, and even more to run a site of this size and speed.

      While you are entitled to your opinion, you are not seeing the big picture. Allen is not the problem. WSO's ARE moderated - I know this for a fact as I was recently questioned about an offer I held. And if you think there are "scammers" running rampant then instead of complaining about the issue you might think to give back to the community by collecting some evidence to the fact and verifying your case.

      This is just my opinion.

      A quote I've heard:

      "If you aren't part of the solution, you are part of the problem"
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  • Profile picture of the author GeorgR.
    Difficult. Because a WSO usually involves a lot of work and dont forget the $20 to post. It's bad if a WSO is being "destroyed" by negative comments.

    But if the product is way different than the description i think its ok to say this in the thread. Eg. if some WSO is worded like it would be for "pros" and it turns out it only covers basics and it might only be interesting for newbies.

    Then i would comment that the WSO might helpful, but only for newbies. Things like that. I also look at the price and the value you get for what you pay.
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  • Profile picture of the author sbucciarel
    Banned
    Well, this topic opens up another whole can of worms. I've recently posted several WSOs and some "competitor" left a complaint to support here and to Woo Themes about my WSO violating Woo TOS. I had a conversation with WOO and in fact, I was not violating their TOS for a developer's license. This was simply a case of a competitor trying to sabotage my WSO because he sold a similar product of less quality.

    And on Sitepoint ... there's a bunch of people who are much like the Craigslist flaggers ... they have nothing better to do than go around and attempt to leave negative comments on the auctions that are completely unfounded. Fortunately, on Sitepoint, that is against their TOS and they can be banned for it and you can delete the comments.

    Then there's also the case of customers who are complete jerks and simply buy things when they probably shouldn't even own a computer ... example ... they buy a blog and then decide that blogging is just too much trouble. I just spent hours setting up a blog for a customer and he asked me how does he check his Clickbank and Adsense earnings? He didn't even have a Clickbank or Adsense account ... he just assumed that he would somehow magically make money on the site once it was installed.

    So I'm wary of people who go around blasting WSOs and auctions without trying to work things out with the WSO or auction owner.
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  • Profile picture of the author -seomaster-
    lol....ban hammer..

    he owns the place dude!!!!!!!!1 and a good one at that.
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  • Profile picture of the author NicheProdigy
    Banned
    As many have said, it shouldn't be something that anyone should be afraid to partake in. If the product needs a bit of work, someone should let them know. If it is fair in judgment, and this is a biggie, you can let the owner know that you were disappointed or let down.

    If you use your words carefully, you can actually assist them instead of hurting them. Now a smear campaign , that should be a definite no-no. When you start pointing fingers that is when people get on the defensive, it is a natural human reaction.

    Honest reviews, can really help the customers purchase a good product, or help the creator make better products. I enjoy feedback as long as it's honest. If someone thinks the item is garbage, most likely others will to. I would like to provide a service and a good one at that, so if I am shortsighted on something I would definitely like to know.

    My .02
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  • Profile picture of the author Tom Brite
    Im going to try and give both view points from being a seller of products and also buying products that honestly are just crap.

    Selling ->

    Ive sold many products before but not here yet and rarely get a complaint and the only times i do get a complaint is when they miss-read the sales copy/page and it is either a to advanced and misses out the basic information so i have to later explain to them the extra bits personally or it is too basic and they are a more advanced marketer (yet still looking for the magic button and investing in everything which never makes sense and i just instantly refund them as they never take action).

    Most complaints i get are dealt with no hard feelings and they go away and often come back and but another product of mine later, however there was someone who is what i call a serial refunder and buys a products then requests an instant refund and paypal complaint, but worst of all the next day he went and left a personal attack on me and the product and caused a large drop in sales because i didn't let him win the refund and so his scamming plan didn't work.

    Buying ->

    Ive brought probably 100's of products now and reviewed even more for people and more often than not its re-hashed information which basicly means they have just re-written an older ebook however for most people that information will be usefull and so my review justify's this rather than just saying it was crap and re-hashed information.

    Plus i usually email the creator and actually inform them of this and from their reply you can tell if they really care or not and that reflects in my review too because there are some who just create products for some quick cash and then run.

    Tom Brite
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  • Profile picture of the author Bennie Slug
    there are no negative reviews.Just an honest to God perspective to help people make educated decisions due diligence applied.Do it by means of email,PM as long it will benefit others.You will turn into HERO STATUS in the eyes of friends and help them economize a nickel here and there.
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    • Profile picture of the author Mario Brown
      I can't agree 100% with the first post.

      I'm here since January and I've seen a lot of honest reviews in the WSO section. Often times Warriors even warn you not to by a certain WSO because it's a scam.

      Once in a while you see people showing up making 30 posts and then offer coaching for some blackhat crap. I saw it happen and I was happy when Warriors chimed in to let people know that it's a scam.

      To answer the question that the OP asked, no it's no wrong to leave a bad review, but I think one should have the mindset of leaving a honest review, not a bad one.

      I agree with the most here, contact the seller and tell him about it. Once you do your review, talk about the things you liked as well as the things that didn't live up to your expectations. I personally rather contact the seller than leaving a bad review. But to be honest I haven't bought a WSO yet that totally sucked.
      If the WSO is totally different from what the sales letter said ... and it's not providing the information that was promised, I might consider getting a refund and move on.

      As long as I can find one nugget in a WSO I'm cool. I love the WSO section and we all find great products there for an incredibly low price IMO.

      Being a WSO creator myselfs I once in a while get Refund requests where people tell me that it wasn't the right product for them. It hardly happens but if it does that's fine with me, you can't make everybody happy. I really do appreciate the fact that people contact me via pm asking for a refund rather than going back to my thread just saying the WSO is crap. (Unless it really sucks big time, that never happened fortunately)

      Cheers
      Mario
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  • Profile picture of the author GuruGazette
    You know, when I was 19 I was married, had two small children, and we ran into money problems. So I decided I was going to get a job. I looked in the newspaper and came across an ad that said something to the effect of: "Make $100 a night dancing!"

    And I thought "WOW! I LOVE to dance!!!" I was tickled pink...

    My husband at the time asked if I knew why they were paying so much money for people to dance and I said no, why? He said: They take their cloths off while they're dancing

    My response? "No Friggin Way!!!" Mind you, I was NOT saying there was no way I'd do that, I was saying there was no such thing in existence. I. Did. Not. Believe. Him

    Yes I was naive

    So what has that got to do with the WSOs here?

    Everything. The span of knowledge and experience here is VAST

    There are new people arriving here each and every day. Some of those people would pay $50 bucks for something like a BUM marketing/Article marketing report and be tickled pink that they got such an amazing deal. They'd never heard of being able to make money writing articles before, so this - in their mind - would be the best thing since sliced bread.

    Bring in one of the big article marketers though, and you'd quickly have the complete opposite response. This is nothing new or helpful.

    It's these reasons that as a buyer I would LOVE to see more reviews that highlight both the pros and cons. It's not only needed by everyone to help them make educated decisions of their own, but it's normal too. It's almost impossible to create a product which 100% of people will love and adore.

    Something that makes newbies thrilled will likely be a waste of my time, and if no one is willing to speak up and say as much then I'm out both money and time.

    As a seller I'd also love to see more good and bad feedback. For two primary reasons:

    1. If there's a problem with a product I put out I'd like to know as soon as possible so I can fix it or scrap it. Then learn from that to make better products in the future

    2. If a product is REALLY good, I've noticed many people tend to clam up tight because they don't want too many people knowing about it. Unfortunately when it's good enough to shut your mouth about it, it's almost doomed to failure because the seller is not encouraged or motivated to create similar products and/or build up on the original.

    Having good/bad/objective/productive feedback in a WSO has an added benefit too though: It creates activity in the thread. And the more active a thread is, the more attention it gets and that creates more action etc etc. So it ends up being useful for buyers and sellers alike in the end.
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  • Profile picture of the author activetrader
    I guess it really comes down to the fact you don't want to make enemies. If you are happy with what you buy you leave a good review. If you are not happy - well swallow your pill and move on. I have never left bad reviews or requested a refund for a WSO I was not happy with. I just keep telling myself not to fall for no hype regardless of hundreds of positive reviews regardless of who they come from. I have come to the conclusion that perhaps I somehow buy the things I already know. To some people it may be valuable information because they learned something new. In my case I didn't learn anything new I just keep reminding myself that perhaps those WSO's are for less experienced marketers. I am not saying that those WSO's are complete crap; they just did not bring me value but others may have learned from them.

    Hey, you can't please everyone. I sell my own products to a non-IM niche and I get tons of incredible reviews and thanks from people who buy them. But once in a blue moon someone writes and says Your book is nothing new to me and I want a refund because there was nothing I didn't already read somewhere else.

    What would be useful is if the WSO's were more specific because sometimes you get the illusion that specific answers will be provided and when you get the product the answers you are looking for are not there and the information seems vague or just plain not applicable to a specific situation you are looking to solve.
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  • Profile picture of the author Josh Anderson
    Leave an honest review.

    No one likes negative publicity on their wso thread but this is a discussion forum and if there is something wrong, that cannot be corrected privately, then don't be afraid to leave an honest review.

    There is no need to berate or insult people. You might just explain why you did not like it in professional terms.

    Unfortunately many warriors get quite angry when this happens but there are times when the bad needs to come out so that other warriors are aware.

    This is a discussion forum. There is no need to candy coat it or worry about hurt feelings if you are being appropriate in your review.

    In fact many times you are doing the person a favor by giving an honest review instead of patting them on the back.

    Also there are a lot of wso offers that contain possible hazards for other warriors such as copyright issues etc.

    When I consider buying a wso, especially a plr or resale rights etc, I do heavy due dilligence by asking the hard questions in WSO offers. Occasionally it is the sellers response to get offended...

    But that is usually when the seller did not do due dilligence and is using improperly licensed materials and offering rights that they cannot legally offer due to some of the components of their packages.

    However, what you will find is that professionals who have nothing to hide deal with feedback and the hard questions in a professional way.

    You will also discover that when a "bad review" is really just bad that other warriors jump in to let everyone know that the reviewer is full of it.

    But when you get multiple buyers leaving reviews because they are dissapointed...

    Most people are not idiots. I think the public can tell the difference in most cases.

    If you don't want "discussion" don't post a thread to a special offer discussion forum ;-)

    Having said that though... most disputes can be settled privately and even on the rare occasion when I buy a WSO I am not satisfied with I almost never leave a bad review.

    If I do leave a bad review... its because the product stunk or there was a serious issue that warriors need to know about.

    In fact sometimes I even ask my questions in private via pm... except for the copyright and licensing questions. Those are questions everyone has a right and a need to know direct and thorough answers to since copyright infringement is so common in IM.
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  • Profile picture of the author Hackbridge
    To quote yellowboy
    To answer the question that the OP asked, no it's not wrong to leave a bad review, but I think one should have the mindset of leaving a honest review, not a bad one.
    The last time I checked WSOs cost people money and if a product doesn't do what it says on the tin, what should you do? Some people can't write off a few dollars or pounds if it's simply a waste of money. Being honest is not being "Bad".

    I'd like to think that people can honestly say when a product is bad or not, but perhaps they would be afraid that it somehow tarnishes the WF if they do complain? When the truth is that it's not the WF to blame but the WSO's creator.

    Should there be a way to prejudge a WSO before it is posted. I know that people pay their money and then have to wait a while. I'm not familiar with the exact rules but if people were able to review a WSO beforehand, it might cut down on the complaints???

    For the record, I LOVE THE WF. I thought I wouldn't be able to get back in earlier and nearly cried I was so upset*.

    Honesty is the best policy. If something ain't right then I think you should be allowed to say so.

    My two English pennies

    Brian
    * Please don't ban me!
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  • Profile picture of the author JorgeD
    To me, a valid negative review means you've bought the product, and it isn't what it was advertised to be, and you actually demonstrate why this is so in an objective and accurate manner. A review is one thing, and an expression of opinion or of an emotional state is another. A review gives an accurate assessment. It is valid information.
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  • Profile picture of the author Andy1750
    Problem with most Warrior Special offers that I have ever bought (although a couple have been very good) is that they just rewrite the same old stuff that you can find every where else (either paid or for free).

    Now this isn't a big problem it itself - if you are noob then you probably won't have read this before. But what really annoys me is that Warriors very rarely make it clear in their sales letter who the product is aimed at (new or experienced).

    I wish that Warriors that have bought would leave more honest reviews to hold authors a bit more accountable for what they are selling. I think that a lot of WSOs only work because the sales letter is good and most people just can't be bothered (or feel awkward) requesting a refund.

    Start leaving some negative reviews if you buy a crap WSO! Not to do so undermines the credibility of this forum. If you do, and WSO publishes have to try a little harder then the quality goes up - which is great for us all.

    Have had my fingers burned twice recently. Requested a refund for both - but I admit that I only left a negative comment for one.

    Be brave!

    Andy
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  • Profile picture of the author Alminc
    Ask for a refund if you are not happy with the product.
    If you get your money back without problems just walk away.

    If you have problems getting your money back write the most negative
    review you can think of, reveal the details that the owner tries to hide
    and invite all your friends to do the same
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    • Profile picture of the author servpro
      if your not happy, ask for a refund and try to work it out before leaving a bad review. If you have to leave a bad review then so be it.
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      • Profile picture of the author Andy1750
        Originally Posted by servpro View Post

        if your not happy, ask for a refund and try to work it out before leaving a bad review. If you have to leave a bad review then so be it.
        That's not the point. Reviews are only of any use to people if you get to see the good as well as the bad. If the products are junk then warn others not to waste their money.

        If people write a crap product then they don't deserve to make any money. Isn't that fair?

        Andy
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        • Profile picture of the author MikeHumphreys
          Originally Posted by Andy1750 View Post

          That's not the point. Reviews are only of any use to people if you get to see the good as well as the bad. If the products are junk then warn others not to waste their money.

          If people write a crap product then they don't deserve to make any money. Isn't that fair?

          Andy
          The problem with reviews is keeping them from becoming subjective. What a veteran marketer considers to be rehashed basic material may be a virtual gold mine to someone who has never seen it before.

          If you buy something that was crap, ask for a refund. If the merchant ignores it, then file a complaint with PayPal or the credit card company you made the purchase with. I'll tell you from personal experience as a buyer and as a seller, both PayPal and the c.c. companies make a lot of effort to protect the buyer, not the seller.

          I've bought a lot of WSOs over the years... not as many in the last 2 years as before but that's another topic for another thread someday. Some of them were great. Some of them flat-out stunk.

          In all cases, it was my opinion of their value.

          I've only asked for a refund once and I did receive it.

          The rest of the sellers of "bad" WSOs (by my scorecard not someone else's) lost something far more valuable: any repeat business from me. That repeat business also includes testimonials, referrals, and even potential endorsement mailings or JVs.

          The folks who offered a "great" WSO (by my scorecard not someone else's) stay on my radar. When I see something else that they are selling, I make it a point to find out what it is and if it's something of interest, I buy it.

          The Warriors who show me that they are only here for a quick cash grab or don't want to be bothered with answering a customer's email... I make it a point to never do business with them again.

          The Warriors who show me that they are serious at offering top-quality products or services and are in it for the long-haul... well, I make it a point to do business with them whenever it's appropriate.

          My 2 cents,

          Mike
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  • Profile picture of the author discrat
    Originally Posted by ptone View Post

    Shortly after joining the Warrior Forum a little over two years ago, I purchased a WSO that cost $37. It came from a Warrior that had hundreds of posts and had been around for a while. There were even testimonials from other Warriors that had many more posts and had been here even longer. Because of this I felt confident that it was a good purchase. Boy was I wrong...it was terrible. I have since purchased lots of WSOs and that was the worst of all. (I haven't seen that seller around here in a long time)

    I wasn't the only one that thought that. Several others that also purchased began to leave bad reviews. Then, another Warrior that was the seller's "partner" came to his defense and he came hard core. He called the people that left bad reviews names, he threatened them, and demanded that they call him on the phone instead of leaving bad reviews. Being new around here, I stayed out of it.

    Fast forward to recent times. I've noticed this occurring on a couple of occasions lately. They have not been anywhere near as bad as the previous episode I described, but are happening nonetheless. I'm no longer new here, so I stuck my nose in and left my own comments (I'm a little sensitive about this due to the previous incident).

    Someone posts a bad review and someone other than the seller comes in and starts giving the person that left a bad review a hard time. I see this as a problem because it may start to make others unwilling to leave a bad review. Potentially, all WSOs will have nothing but good reviews, even the ones that are not good or even those that are scams.

    So, if someone buys a WSO and doesn't like it, should that person leave a bad review for others to see, or should that person ask for a refund and just keep his or her mouth shut?

    My opinion is that a bad review should be posted for others considering a purchase. But, it should be about the product only and not get personal (unless its a scammer and then the scammer should be ripped to shreds - ).

    EDIT: After re-reading what I wrote here, I see that the last sentence of the first paragraph was a very poor choice of wording. I have bought lots of WSOs and most of them were very good. I should have said, "I have since purchased lots of WSOs and while the majority were good or even great, the first was the worst."

    I believe there is nothing wrong with leaving an honest Opinion. If it is not a review that is raving and not very good, then do it in a tactful way. And within good taste. Dont do it out of frustration. There is proper tones you can use that will NOT offend the Owner of the WSO but will also get the point to others that this Product in your opinion may need a little tweaking or a little more work before you would consider buying it again.
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  • Profile picture of the author mrmatt
    Everyone is talking about products. There is also many services being offered as well. I have been completely happy with every product I have purchased so far. (I've only bought 2)

    But I've also bought and paid for two services. One was awesome. Fernando Veloso who has a minisite offer which I highly recommend.

    The other service was completely awful. My own stupidity really. The old adage of "You get what you pay for" was so true for this particular transaction. I knew better but bit anyway.

    I may or may not leave negative feedback for the current WSO he is running and any future WSO's after reading this thread.

    But quite frankly the reason I have not is because I am waiting to see if he refunds my money. And two because I am new to the forum and don't want to get started off on the wrong foot. And finally when I do offer something for a WSO I don't want to have someone posting stuff in revenge.

    In other words I think that people don't leave negative feedback because they don't want to get flamed(which seems to have happened to several people in this thread)
    and the fear of revenge.
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  • Profile picture of the author mathiasc
    I don't think its wrong to leave a bad comment but its just not very nice. What i suggest is like what others have said is to get a refund. If they come down hard on you, then you should come down hard on them to be fair.
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  • Profile picture of the author sevenish
    I think it's important to leave proper feedback, be it positive or negative. The most important thing to remember is that you evaluate the product against the sales copy, in my opinion.

    Did the sales copy exaggerate the potential of the product? Did the sales copy underplay the level of effort required. Did the sales copy guarantee a certain amount of profit if only you purchased the product?

    Those are the criteria against which I measure method-based products. The delivered material measured against the sales copy is all that is needed to make an informed post -- be it positive or negative.

    Of course, when a noted MMO method product vendor sells WSOs over and over, bump after bump, year after year ... ya gotta wonder how effective are those methods for him/her as opposed to selling that dream to you. That's just due diligence.
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  • Profile picture of the author AlbertF
    I would say to give a the review. Sellers should learn to take criticism. If they can't do that, they will never be a good marketer. If someone were to give a bad review, I would simply ask questions why and how to make it up for them. This is how it should be, and should always be. It is sort of like how we eat at a restaurant, you leave honest reviews, and the owner should have no impact on it, unless they want to make it up for those bad reviews and consider their mistakes.
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  • Profile picture of the author prashie91
    Hey..of course it's ok! you have the right to your opinion! if the WSO creator or any damn partner has a problem with you, tell him to sod off! you could easily get him banned from this forum, especially if he's been threatening you.

    you are NOT obliged to write a good review just because you bought it.
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    • Profile picture of the author trax2
      How does one classifies a bad review, or for that matter a good one? Can't anyone stay objective and leave emotions out of what you write.

      If it works (don't use word like good, excellent etc) just state the facts of why it works, give details etc etc

      If it doesn't work (dont use words like bad, crap etc) again just state the facts why it does not work

      There should be NO GOOD or BAD just facts

      But more choice is GOOD
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  • Profile picture of the author sbucciarel
    Banned
    To me it would only deserve a bad review if the product did not function as described and after contacting the owner, you got no remedy.
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  • Profile picture of the author Clyde Dennis
    An "Honest" review should never be a problem. Just don't make it personal and tell ALL of the facts. Keyword being "ALL" of the facts.
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    • Profile picture of the author banker0679
      please make sure to give honest reviews

      i recently purchased something for another member here, and they exclaimed that it was a great product etc etc

      they explained that it helped you out in seo, and it was a great resource

      i purchased the product and realized that i lost $$$

      most ppl dont know and think they got a great product, but a lot of ppl who purchased the product don't ANYTHING about SEO

      it was a shame that i didn't do my due diligence and following ALL the posts that the OP did. I found out later through reading the Seller's posts, that they don't know much about SEO.

      Here are some tips
      1. Check to see if there are any reviews from well respected members of the forum
      2. Check to see if there are reviews from members who are in the niche not something who may think this is the latest 'magic bullet'
      3. Check the Posters post that are not on the thread. See how they interact with others, and how they demonstrate their knowledge in the forums.
      4. If it's too good to be true...then it's usually false
      5. Remember that 10% is someone telling you to do something, and the other 90% is you doing it. You can buy all the ebooks out there but you may never do it what it tells you because of laziness
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  • Profile picture of the author Steve Peters Benn
    I think you need to be fair to the WSO author - have you given the product the time, attention that it deserved, did you make a fair purchasing decision - eg was it right for you, and also have you contacted the author to discuss your issues. If you have then slate away, but most times I find (for myself) that I either havn't invested the effort or the author has helped me out.
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  • Profile picture of the author robertvance
    I do not think an honest review would be out of place but I do think you should try to resolve with the seller before posting. just my openion It is aways best to work it out so there are no hard feelings.
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  • Profile picture of the author powerspike
    At the end of the day, if the op of the wso has made misleading comments or lied outright, i'd contact the op first and give him an opportunity to fix it, if nothing was done then i'd leave a a negative review. But i would give the op a fair chance to fix up/resolve the issue(s) first. After all, maybe it wasn't communicated correctly, or perhaps you just misunderstand what was on offer.
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    • Profile picture of the author Eric Lorence
      Seems to me that a seller that can respond to criticism with poise and professionalism can leave a lasting impression.

      So much so that I would in turn remember the seller, and consider products from them in the future.

      A reasonable debate on the merits of a product goes a long way toward defining the personalities involved, beyond simple back slapping reviews.

      In the same token, a seller who reacts to criticism with disdain and arrogance, and without addressing the issues directly will only hurt their own reputation. Simply implying that it is the buyer who has the problem or who has not "acted" is simply not enough to develop a solid reputation.

      Yes, critical reviews are important, as long as it's business... not personal.
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  • Profile picture of the author John Blaisdale
    I haven't sold any WSO's nor have I bought any so I don't have much experience with the WSO section. However, the point you raise is one that can be applied to many areas of commerce online. I think that you shouldn't feel obligated to "go with the flow".

    If you feel that a product you have purchased severely under delivered and you can back it up then go ahead and voice your opinion.
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  • Profile picture of the author internetwarrior97
    More people should step up and write honest reviews about a product. If people neglected to leave reviews (good or bad), you are not standing up for where your hard earned money went. You could also be saving other buyers of THEIR hard earned money (this comes full circle - don't you appreciate it when you can read reviews written by other people of the product you're considering purchasing?).

    Plus, reviews pointing out a product's deficiency may help the creator improve their product (I'm going to assume that people aren't just creating crap...hopefully..).
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