HORRIFIED, angry, and literally FUMING

33 replies
Oh, just another day at school.

Just wanted to pass on the wonderful news.

If you are an affiliate for any brand of electronic cigarette in the USA be prepared for the dreaded "out of stock" or "product on back order" to appear on the site of who ever you are an affiliate for.

I had a new subscriber try to order product, only to email me wondering why none were available.

After 2 days of back and forth I am informed the company I affiliate for has no stock and can not import stock due to the recent FDA crackdown.

I am certain Uncle Sam is not happy over not getting his taxes on this product.

I understand the concerns of the FDA - but 4 ingredients is better than over 2000 unknowns!

I am upset with the company not sending me a memo warning this was going to happen.

Technically I am under contract - but playing with finding a temporary alternative product who does have stock so I can accommodate my subscriber base.

Got some really nice emails today from them and some complaints that I wanted to address and help - and can do nothing about.


GRRRRRRRR!
#angry #fuming #horrified #literally
  • Profile picture of the author PierceD
    That is so wrong...
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    • Profile picture of the author Jill Carpenter
      You know what really sucks? I'll tell you.

      I have subscribers who have QUIT SMOKING CIGARETTES!

      These poor people have move on to the electronic cigarette and were on their way to better health and now they will very likely go back to smoking if they run out of product.

      There is a non nicotine version as well - but what good is this when you can't even get the device to use it?
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      • Profile picture of the author Jeff Henshaw
        Just a question from a stupid Brit - what exactly is an "electronic cigarette" ?

        Jeff.
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        • Profile picture of the author Jill Carpenter
          Atomizer, battery, and cartridge attached with nicotine and 3 other ingredients that allows a smoker to mimic smoking with out all the toxins. Also LEGAL to use on airplanes etc as it makes a vapor not smoke and does not use fire or tobacco.

          Looks like smoking, satisifies a smoker, and is overall is a million times better than actually smoking.

          Google it and go look at the videos on youtube.
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          • Profile picture of the author Jill Carpenter
            Wow,

            List is emailing me, and competitors offering a hand after I just blasted out a message that I was looking for alternative stock to offer my list.

            Got this video:


            You know, I dealt with ezine not allowing my articles.

            I dealt with google not allowing ads to my site because it had the word "cigarette" in it.

            Just amazing.

            Sitting on additional domains I had not yet developed - and sites that will either be worth a goldmine or completely useless once the wash is done.

            Just trying to sort out the best plan of action for this campaign.
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  • Profile picture of the author Troy_Phillips
    That's enough to make someone start smoking , around the collar ! I would't worry about the contract. I am not a lawyer but it would seem that your company has defaulted by not supplying you with the product . Even though it is not their fault .
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  • Profile picture of the author Sonny1977
    thats bad....
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    Why waste your life as an internet marketer..

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  • Profile picture of the author Matt Gannon
    they sell these at the mall near my house.
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    • Profile picture of the author Jill Carpenter
      Originally Posted by Matt Gannon View Post

      they sell these at the mall near my house.
      What brand? LOL, I need some stock. I have folks in need of supplies.

      There are some around - but when these things dry up that is going to be it until the FDA can figure out what to do.

      The issue is the atomizers do not last forever - they have been working on the technology but I don't feel it is really there yet.

      I found a petition last night to sign and emailed the gentleman above asking what else can be done so I can at least blog about it.

      I was overwhelmed with a lot of support from my subscriber list last night! Wow.
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  • Profile picture of the author DaveLloyd
    HORRIFIED, angry, and literally. . . . .
    . . . . FUMING

    Was that a deliberate pun?

    Sorry!

    Dave
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  • Profile picture of the author howudoin
    Perhaps a stupid question......But are electronic cigarettes are more safer than regular ones.
    I can understand Google's concern to not promote anything containing the word "Cigarette". Remember the crackdown they had on "Water for gas" products, last year. It was hurting their "business interest":rolleyes:, Wonder how the same can be applied to electronic cigarettes:confused:
    Bhupinder
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  • Profile picture of the author Allen Graves
    Hey Jill - have you tried this one...

    E-CigaretteShop.com

    I am not sure if that is just an affiliate's site, but you could try their vendor if so.

    I actually started smoking again - but I ordered this about 4 months ago and haven't touched a cigarette since. The cartridges were on back order when I ordered, so I waited an extra 2 days, but got a free 3 month supply of cartridges and an extra atomizer and battery for my trouble!

    I am about to have to order them again - hope I can get some. I was planning on lowering the nicotine content each time I ordered a pack of refills.

    AL
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    • Profile picture of the author Ricky Allen
      Hi folks

      Well since electronic cigarettes helped me stop smoking I am starting to really promote them.

      I look forward to the day that they are available from shops all over the UK and the US.

      Ricky Allen
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    • Profile picture of the author sylviad
      Well, gee whiz. Can't these people (Al ) just quit instead of pretend-smoking? Sipping water has the same effect as squeezing your lips around a fake butt. {giggle... }

      I quit in 1975 by sipping water whenever the urge struck. No fake ingredients or dangers there. Add exercise and proper diet and you've got it licked. Oh. And some very strong determination to quit. You have to have a very good reason and made the ultimate decision - for me it was wanting to be fit when I discovered that I couldn't swim one length of the pool. I hated that and decided I would quit. So I did.

      But to answer your concerns...

      Google used to be extremely strict if you were promoting weight loss, which I tried for a very short while. I couldn't use any of the most obvious keywords because, according to Google, I wasn't a medical professional or representative and therefore could not make health-related recommendations.

      If you can't use cigarettes, choose other words - I found that "butt" was actually more popular than "cigarette".

      As far as your customers, try taking a more pro-active approach. Let them know the product is out of order but here's another that has a proven track record and works just as well if not better.

      But what I'm not understanding is that if you are the affiliate, why are the customers contacting you because the product is not available? You have no control over the product delivery. You are simply referring people to the person who does.

      Certainly, if your product owner has poor customer service skills, I'd definitely be looking for someone who is more respectful of affiliates and customer demands.

      Sylvia
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      • Profile picture of the author Jill Carpenter
        Originally Posted by sylviad View Post


        As far as your customers, try taking a more pro-active approach. Let them know the product is out of order but here's another that has a proven track record and works just as well if not better.

        But what I'm not understanding is that if you are the affiliate, why are the customers contacting you because the product is not available? You have no control over the product delivery. You are simply referring people to the person who does.

        Certainly, if your product owner has poor customer service skills, I'd definitely be looking for someone who is more respectful of affiliates and customer demands.

        Sylvia
        Sylvia,
        I'm a distributer and affiliate for a specific company. I just emailed the president of the company yesterday for conversation on what is happening, and got some answers. I also have a list where I leave open conversation and like to hear from those who have ordered through me. I emailed them to warn them of the supplies not being there. Just yesterday in addition I still had more sign-ups and finally altered the letter that goes out on the first round asking those folks to stay subscribed as I would update them as to what is going on and that I'm looking for an alternative.

        Not everyone wants to just quit. This device technically is not a quit smoking but an alternative way to get nicotine in a way the smoker is familiar with. But the amazing thing is that for someone who really does want to quit this is nothing like patches or gum. The user can regulate the intake, and it is immediate as it is delivered in a way the smoker is familiar with.

        It also only has 4 ingredients. It is like smoking but not at the same time. There is no second hand smoke. It is just a vapor - with a pleasant smell at that!

        So honestly for what the device does, there is no better alternative. It mimics all the action. It is unique in what it does.

        I believe it is a step toward getting away from tobacco based products.

        Nicotine is legal and it is a naturally occurring substance that most people eat on a regular basis. Maybe not in the levels found in cigarettes - but it is there.

        All that is left is water, flavor and propylene glycol - which is the food additive - what makes smoke come out of some smoke machines and it is found in a HUGE list of products used - probably and very likely in your house right now. Anyone use tooth paste, mouthwash, hair gel?

        It is not a tobacco product so I'm sure they are having issue and trying to figure out how to grab some taxes on it. It is far cheaper to use than smoking right now too - which if you have any idea it is 8 dollars a pack now or more.

        This economy needs solutions, not more problems. I personally believe this is a great solution.
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      • Profile picture of the author Norma Holt
        Originally Posted by sylviad View Post

        Well, gee whiz. Can't these people (Al ) just quit instead of pretend-smoking? Sipping water has the same effect as squeezing your lips around a fake butt. {giggle... }

        I quit in 1975 by sipping water whenever the urge struck. No fake ingredients or dangers there. Add exercise and proper diet and you've got it licked. Oh. And some very strong determination to quit. You have to have a very good reason and made the ultimate decision - for me it was wanting to be fit when I discovered that I couldn't swim one length of the pool. I hated that and decided I would quit. So I did.

        But to answer your concerns...

        Google used to be extremely strict if you were promoting weight loss, which I tried for a very short while. I couldn't use any of the most obvious keywords because, according to Google, I wasn't a medical professional or representative and therefore could not make health-related recommendations.

        If you can't use cigarettes, choose other words - I found that "butt" was actually more popular than "cigarette".

        As far as your customers, try taking a more pro-active approach. Let them know the product is out of order but here's another that has a proven track record and works just as well if not better.

        But what I'm not understanding is that if you are the affiliate, why are the customers contacting you because the product is not available? You have no control over the product delivery. You are simply referring people to the person who does.

        Certainly, if your product owner has poor customer service skills, I'd definitely be looking for someone who is more respectful of affiliates and customer demands.

        Sylvia
        I'm with you Sylvia. I quit in the early 70's too when my children, eldest 4, told me that he hated the smell. How dare I impose it on them, I thought. I also read an article in Readers Digest that if you don't develop cancer in the next 30 years you probably won't get it. That was after a good friend's father was the Professor who discovered the link between smoking and cancer.

        If people ignore all these signs and continue to smoke then what are they thinking. Have a thought for those around you, is my motto.

        God bless

        Norma
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        • Profile picture of the author Chase Beach
          This is crazy, Why would they do this?
          A) jack the taxes up a $1.00
          B) Cut off the alternative
          C) in june Jack up the Tax again
          D) consider legilation for legalizing mary jane?

          Like Greenovne said, They sell these smokeless Cigs at the gas stations in SC, USA - but the price is crazy high!

          Keep us posted

          Chase
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  • Profile picture of the author greenovni
    The sell them at gas stations out here.
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  • Profile picture of the author mathiasc
    i can't help but feel sad for you. those guys should have sent you an early warning about this. I do hope you'll be able to find an alternative solution to this sticky situation. till then, good luck bro.
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  • Profile picture of the author greenovni
    Why not cut the middle man out and import them yourself?
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    • Profile picture of the author Jill Carpenter
      Originally Posted by greenovni View Post

      Why not cut the middle man out and import them yourself?
      Shipments are being held. They are not allowing them into the US right now. I have no way to import.

      What is here is what is here.
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  • Profile picture of the author Gene Pimentel
    Jill, just an idea. I wonder if you could create an info product showing people how to make their own electronic cigs. That would avoid any restrictions on the sale of the device. You're simply providing the instructions. You'd have to find sources of each component which should be readily available to anyone, and show people how to assemble the parts. If the parts AREN'T readily available, that could probably be manufactured by someone? Just thinking out loud here.

    If this device works as well as it seems, and if the ban remains, this could be a wide open opportunity for someone.

    The scary thing about this whole story is the fact that this surely appears to be an attempt to protect the tabacco companies. It's a HUGE industry, and protecting them also protects the multi-billion dollar drug industry at the same time, so they can sell cancer drugs. Sickening.
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    • Profile picture of the author Kay King
      The problem is the nicotine in these electronic cigarettes. Nicotine is a strong poison and is regulated in smoking and quit-smoking products. The possibility of stopping sales until nicotine levels are established by the FDA has been in the news for months and was not a surprise to companies importing and selling electronic cigs.

      Other countries have already banned or regulated sales of electronic cigarettes - but the FDA waited till the product was popular before deciding testing was needed. Causing a backlash from consumers.

      Electronic cigarette - Wikipedia, the free encyclopedia

      kay
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  • Profile picture of the author greenovni
    They still can be imported What brand do you sell?
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  • Profile picture of the author seobro
    With every day that goes by, more restrictions are placed on what you can do.
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    • Profile picture of the author Ernie Lo
      I know! It sucks, the world was so much more care free 10+ years ago.

      These days you cant' do or say anything because someone will get offended or some small percentage of idiots abuses something, so they just opt to ban it, instead of letting people make their own choices.



      And the banning of the e-cig is so stupid. They are obviously much more safer than regular cigarettes yet they would rather ban them and let more people die.




      Originally Posted by seobro View Post

      With every day that goes by, more restrictions are placed on what you can do.
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      • Profile picture of the author Kevin Caldbeck
        Howdy

        I checked into these a few months back when I was trying to quit, and thought they sounded like a great idea. This makes me glad I didn't decide to use this method to make my attempt with.

        I feel for those who made the decision to quit, and have been butt free using these. It will probably make it very hard for them to stay "quited"

        Good luck with your attempts to find alternative suppliers for your customers.

        Kevin
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      • Profile picture of the author Ken Strong
        Originally Posted by Ernie Lonardo View Post

        I know! It sucks, the world was so much more care free 10+ years ago.
        Ah, yes, way way back in the late '90s when butterflies were free...

        You people have short memories.
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        • Profile picture of the author Ernie Lo
          Oh come on man, you know Im right

          Sure the 90's were strict compared to the 80s' and 70's etc....but the world was a better place even in the late 90's compared to now.









          Originally Posted by KenStrong View Post

          Ah, yes, way way back in the late '90s when butterflies were free...

          You people have short memories.
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  • Profile picture of the author Floyd Fisher
    Don't want to sound judgemental, but you do realize nicotine delivery systems like what you're talking about are heavily regulated in the US?

    Heck, the ones out there that are still available (like Nicoderm, Nicorette, the Nicotrol inhaler, etc) had to get FDA approval before they could even sell them via a prescription. The OTC approval was a decade after that.

    I wouldn't be too upset over the crackdown if I were you. I'd be more worried about getting a laywer and seeing what your options are. If they decide it was illegal to sell this stuff, you may be up a creek without a paddle.
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  • Profile picture of the author thegamecat
    Very sorry to hear that Jill. Does anyone make them inside the US? Perhaps you could?
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  • Profile picture of the author SKing
    Banned
    [DELETED]
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