Hostgator, Bluehost, Hostmonster ALL DOWN?!

wtatlas

12 years ago

I don't know about the other hosting companies but all my Hostgator sites are unavailable just now.

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arranrice

12 years ago

Originally Posted by wtatlas

I don't know about the other hosting companies but all my Hostgator sites are unavailable just now.

Yeah, bluehost is defiantly down!

It's really annoying! I'm loosing money every minute my sites are down. People who's sites were affected should get compensation.

Thanks
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smodha

12 years ago

Originally Posted by arranrice

Yeah, bluehost is defiantly down!

It's really annoying! I'm loosing money every minute my sites are down. People who's sites were affected should get compensation.

Calm down sunshine! We are all effected. Hostgator/Bluehost is the same infrastructure. They've experienced problems from last night's scheduled maintenance.

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arranrice

12 years ago

Originally Posted by smodha

Calm down sunshine! We are all effected. Hostgator/Bluehost is the same infrastructure. They've experienced problems from last night's scheduled maintenance.

It's bad for me. I have recently launched a new site in the past 36 hours, done large promotion... now users can't access the site.

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smodha

12 years ago

Originally Posted by arranrice

It's bad for me. I have recently launched a new site in the past 36 hours, done large promotion... now users can't access the site.

There's no point worrying about it. It's out of your hands.

I agree entirely - we should be compensated for loss of earnings.

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Matthew Shane Roe 12 years ago

Originally Posted by smodha

There's no point worrying about it. It's out of your hands.

I agree entirely - we should be compensated for loss of earnings.

Yea, let's make them shell out money to us! How is a hosting service going to have issues like that?!

Hell, while we're at it, might as well have the power company, phone company and internet providers give us a compensation for loss of earnings too!
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mosthost

12 years ago

Originally Posted by smodha

There's no point worrying about it. It's out of your hands.

I agree entirely - we should be compensated for loss of earnings.

LOL. All of your should read these Terms of Service you sign up for. No hosting company is going to compensate you for loss of income or revenue. They may offer an SLA credit for the hours your site is down, but that's all.

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mojojuju

12 years ago

Originally Posted by mosthost

LOL. All of your should read these Terms of Service you sign up for. No hosting company is going to compensate you for loss of income or revenue. They may offer an SLA credit for the hours your site is down, but that's all.

What boggles my mind is that there are people on this forum who say they are bringing in $X,XXX a day and they trust that income to a single $10/month Hostgator account, and with no sort of failover plan in case something goes wrong.

There was somebody on here yesterday saying he was going to start a class action lawsuit to seek compensation from Hostgator for everybody who lost money yesterday. He mentioned a guy who had spent $30,000 on a TV advertisement for his site that was hosted on Hostgator and that he lost a lot of money yesterday. No mention of the guy having a backup plan in the event that something would go wrong like it did yesterday.

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garyisonline

12 years ago

lol. If I had a nickel for every time I heard how many millions of dollars people are losing per second, when there is any kind of outage.

These are the SAME people who took 18 months to finalize their web copy, 5 days to return a phone call and ignore ANY of repeated instructions about optimizing their pages, adding more products or staying on top of their business and...eh hem...customer service.

But, knock out their incomplete website for a day, have an email or phone snafu and all of a sudden they have been unfairly stripped of their (make believe) empire and fortune.

Outages are not fun. But everyone knows (or should know) that they are a given! Backups, Plan Bs and disaster recoveries are a very very very basic of tech.

And to be so shocked and surprised when an outage happens is actually more of a testament to how reliable many tech vendors (even with their downtime) actually are.

It's their quick response, honesty and transparency DURING an outage that really matters. Granted not a lot of honest detail yesterday.

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medway

12 years ago

Originally Posted by garyisonline

lol. If I had a nickel for every time I heard how many millions of dollars people are losing per second, when there is any kind of outage.

These are the SAME people who took 18 months to finalize their web copy, 5 days to return a phone call and ignore ANY of repeated instructions about optimizing their pages, adding more products or staying on top of their business and...eh hem...customer service.

But, knock out their incomplete website for a day, have an email or phone snafu and all of a sudden they have been unfairly stripped of their (make believe) empire and fortune.

Outages are not fun. But everyone knows (or should know) that they are a given! Backups, Plan Bs and disaster recoveries are a very very very basic of tech.

And to be so shocked and surprised when an outage happens is actually more of a testament to how reliable many tech vendors (even with their downtime) actually are.

It's their quick response, honesty and transparency DURING an outage that really matters. Granted not a lot of honest detail yesterday.

Haha very true.

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tooAlive

12 years ago

Originally Posted by mojojuju

What boggles my mind is that there are people on this forum who say they are bringing in ,XXX a day and they trust that income to a single $10/month Hostgator account, and with no sort of failover plan in case something goes wrong.

There was somebody on here yesterday saying he was going to start a class action lawsuit to seek compensation from Hostgator for everybody who lost money yesterday. He mentioned a guy who had spent $30,000 on a TV advertisement for his site that was hosted on Hostgator and that he lost a lot of money yesterday. No mention of the guy having a backup plan in the event that something would go wrong like it did yesterday.

Can a Hostgator dedicated server even handle a TV ad of that magnitude?

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John Atkins 12 years ago

Originally Posted by arranrice

It's bad for me. I have recently launched a new site in the past 36 hours, done large promotion... now users can't access the site.

I feel for you. I promoted a website once and it went down a few minutes after my promotion. It was a disaster... I didn't earn a single dime!
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Jason Kanigan 12 years ago

Originally Posted by arranrice

It's bad for me. I have recently launched a new site in the past 36 hours, done large promotion... now users can't access the site.

Just a thought, there are always alternatives. You could whip up a quick free site on google sites or wix or something just to tide you over.

I know it wouldn't be perfect, and you couldn't just drag and drop your copy from the promo site (although maybe you have it in Word?)...but it'd be *something* to capture some of the traffic.

Maybe even just a message why everything is down. And an aweber form to capture their details and let them know when it's back up?
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Geri Richmond

12 years ago

Hi,
Talk about bad timing. Sorry for your lossess!

. I use a company called Hostwithcarol. Never had a problem while everyone else was down.

.
PM me if you want to know more.
Geri Richmond

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Kingfish85

12 years ago

Originally Posted by Geri Richmond

Hi,
Talk about bad timing. Sorry for your lossess!

. I use a company called Hostwithcarol. Never had a problem while everyone else was down.

.
PM me if you want to know more.
Geri Richmond

There hasn't been any other relevant posts since your last post recommending "hostwithcarol". :confused:

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Nightengale 12 years ago

Originally Posted by smodha

Calm down sunshine! We are all effected. Hostgator/Bluehost is the same infrastructure. They've experienced problems from last night's scheduled maintenance.

DO NOT talk down to us!!!!This is not an isolated incident or momentary.

Thousands and thousands of people's sites are down. We've experienced dramatically slower site speeds and now we're dealing with extended downtime.

People are spending real $$$ on advertising campaigns to drive traffic. People are losing sales.

We are literally losing real $$$ from this downtime! So do NOT talk down to us!

Michelle
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DanielBlue 12 years ago

My domains at HG are down since 50 min. HG hotline is bussy. It's realy time to change now!
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hometutor

12 years ago

Originally Posted by arranrice

Yeah, bluehost is defiantly down!

It's really annoying! I'm loosing money every minute my sites are down. People who's sites were affected should get compensation.

My site is finally up, but I cannot log in due to some kind of Mysql error

Rick

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Tony Dean

12 years ago

All my sites with Bluehost are down for the last 3 hours. Can't get cpanel access either.

As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more.

Those that have a recent site, go ahead and change hosts, because this new crew does not seem to know what they are doing, thats from some recent support tickets I put in.

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sirlancelot 12 years ago

Down again. brutal!

Rollercoaster just jumped off the tracks i'm free falling to the ground. Thank-you EIG you are doing such a fine job cutting costs.
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ddev

12 years ago

Originally Posted by Tony Dean

All my sites with Bluehost are down for the last 3 hours. Can't get cpanel access either.

As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more.

Those that have a recent site, go ahead and change hosts, because this new crew does not seem to know what they are doing, thats from some recent support tickets I put in.

Sure? (The Google thing). I thought they checked the domain registration / expiration (getting it for long term periods seems that also helps to build authority), but never heard that changing the host could affect you.

Anyway, don't want to move from the discussion but if you have a link from a trusted source from where we could read more about this, it would be interesting.

Best Regards,

Diego.

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mojojuju

12 years ago

Originally Posted by Tony Dean

As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more.

That's just a bunch of unfounded baloney.

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SteveSRS

12 years ago

Originally Posted by Tony Dean

All my sites with Bluehost are down for the last 3 hours. Can't get cpanel access either.

As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more.

Those that have a recent site, go ahead and change hosts, because this new crew does not seem to know what they are doing, thats from some recent support tickets I put in.

That is complete nonsense. I have a PR4 website with 2500+ unique visitors a day. In the last 5 years I've changed hosting providers like 6 times (from switching between the cheapo shared hosting to some bad and mediocrate VPS hosters to now finally a really good VPS hoster).

I was NEVER hit by google and visitors have only grown year by year.

Last year for one whole year I even had the site setup on 2 different hosts on .eu and .com domains both with different hosting servers (linked together with using 'rel' language versions).

Perhaps changing DNS every month will get you noticed in Google and you might get kicked out but just changing it every now and then is NO problem 100% sure.

Also my Bluehost account (with a few not-so important sites) is still down.. almost all day already. All those big shared hosters are shit.

If you have a site making more then 150 USD per month get some decent hosting (meaning do not use shared hosting) you can host up 5 - 10 sites on a nicely setup VPS.

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snatchsquad

Banned 12 years ago

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heavysm

12 years ago

Wow, all these EIG companies being affected all at once...

Just an fyi mediatemple has cloud hosting for like $20/month. Even if one server or a few servers go down, your site is fine

Orrrr...you can choose a non-EIG option like Mddhost, stablehost or hawkhost. All are cheap and excellent.

Originally Posted by Tony Dean

As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more.

Just no. *sigh*

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CynCyn 12 years ago

Originally Posted by heavysm

Orrrr...you can choose a non-EIG option like Mddhost, stablehost or hawkhost. All are cheap and excellent.

THIS!

Thank god I migrated all my files out of Hostgator yesterday before the outage.

It's a sinking ship...start looking for a new host that is NOT owned by EIG.
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kpmedia

12 years ago

Originally Posted by Tony Dean

As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more..

That's not correct at all.

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hometutor

12 years ago

Originally Posted by Tony Dean View Post
As for changing web hosts, not a good idea if you get a lot of traffic from Google as I do. Once you change dns, you just became a NEW website and Google treats you accordingly. Hence, you get no traffic any more..

Sorry but that's not the case at all. This is one of the advantages of owning your own domain name.

Rick

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Kay King 12 years ago

Amazing that an operation of this size did not have 100% fail-over in place.

Nothing in business...technology...or life...is completely failsafe.
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Kingfish85

12 years ago

There was apparently a network related issue earlier this morning that I recall reading about. EIG hosts seem to be having tons of problems lately, especially with the botched migrations from HostGator to Provo.

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lattlay123

12 years ago

Same here, I can't get access to my cPanel and all my sites are down, including my money sites. Hostgator has been getting worse and worse lately; I think it is time for me to switch host...

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Jesus Perez

12 years ago

Sites up and down all morning here as well.

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zcrafts

12 years ago

Its time everyone reads this very carefully and understand they are now all EIG companies and they will reduce there cost by migrating your site to there own DC.. so its no more softlayer support for you guy now.

So dont fall from one EIG company to another better is find some reliable hosting providers like

Webhost.UK.Net
Rackspace.com
Rshosting.Com
SiteGround.Com

This are the places you will find better support,Good uptime and service for what you pay.

I have migrated all my sites from hostgator in last 3 month and really happy with my decision.

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sirlancelot

12 years ago

Originally Posted by zcrafts

Its time everyone reads this very carefully and understand they are now all EIG companies and they will reduce there cost by migrating your site to there own DC.. so its no more softlayer support for you guy now.

So dont fall from one EIG company to another better is find some reliable hosting providers like

Webhost.UK.Net
Rackspace.com
Rshosting.Com
SiteGround.Com

This are the places you will find better support,Good uptime and service for what you pay.

I have migrated all my sites from hostgator in last 3 month and really happy with my decision.

What's the simplest and least painful way to move from HG aka EIG to another more reliable hosting service. I am joining the mass exodus, I am sick of the issues and don't trust this new company.

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Myles Sinclair

12 years ago

Originally Posted by sirlancelot

What's the simplest and least painful way to move from HG aka EIG to another more reliable hosting service. I am joining the mass exodus, I am sick of the issues and don't trust this new company.

If you have cPanel and you are moving to a host that has cPanel, then moving is really simple.

Just perform a full cPanel backup from within your control panel. Then give your new host access to your current cpanel or FTP. They can then restore the cPanel backup onto their server. All you then have to do is change the DNS settings on the domain to point to the new server, and that's it!

The backup is normally stored onto the root of your domain. That is the directory that contains public_html

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sirlancelot

12 years ago

Originally Posted by Myles Sinclair

If you have cPanel and you are moving to a host that has cPanel, then moving is really simple.

Just perform a full cPanel backup from within your control panel. Then give your new host access to your current cpanel or FTP. They can then restore the cPanel backup onto their server. All you then have to do is change the DNS settings on the domain to point to the new server, and that's it!

THANK-YOU for this! I have cPanel on my VPS. I am backing up everything as soon as it all comes back online. I have SQL databases to move also. I assume Cpanel back-up includes that data.

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Myles Sinclair

12 years ago

Originally Posted by sirlancelot

THANK-YOU for this! I have cPanel on my VPS. I am backing up everything as soon as it all comes back online. I have SQL databases to move also. I assume Cpanel back-up includes that data.

Yes. make sure you do a full back-up and it will take care of everything on your account including any MySQL databases.

If your new account is VPS and you have access to WHM you could restore the backup yourself. But if you're not confident about it your host should do it for you. Best check with them first though beforehand.

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IhaveAdream 12 years ago

List of EIG brands here.

All Endurance International Web Hosting Brands
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vishwa

12 years ago

All customers who are using these hosting companies are facing Downtime frequently which is bad for there business as well as SEO. I think It is the time move on to another reliable hosting provider.

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seobro

12 years ago

All my HG sites are up now. However, they are a big S-L-O-W, if you know what we mean. Time to look at other alternatives is near. I am paying top dollar as a reseller for quality that would get me kicked off ebay for sure. What is going on? This company sux!

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Richard A.Cox

12 years ago

Services should virtually all be returning to normal. This upgrade clearly did not go as planned (we realize this is an understatement), and it truly should have been transparent and seamless. We realize that apologies do not properly compensate for unexpected issues like this, however we want to thank everyone that commented to us with understanding and positive messages while we worked to resolve this. Your understanding is appreciated.

(From Hostgators blog/fb)
http://forums.hostgator.com/emergenc...o-t278588.html

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greg80221 12 years ago

Yes i as well have down sites. just got the email from host gator because I have my alerts email setup outside of them just for such instances. I have a reseller account set up with them and thank goodness I have not filled it with customers yet.
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helen jones Banned 12 years ago

Unbelievable, tons of people have been using it due to their popularity and now it's time to move onto better hosting services.
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policy

12 years ago

My hostgator sites are coming back up for me, but very slowly. Hopefully they fixed the issue and everything will resume to normal.

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ThomasTe 12 years ago

Do you also experience your sites being wayyyy slow now, sporadically that is?
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- sirlancelot 12 years ago
  
  Yes sporadically slow sites sometimes with timeout errors. Usually caused my overselling a server.
  
  My sites are up now. But I can't login to hostgator webmail. Anyone else having this issue. OR am I going crazy here.:confused:
  
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jeffreyhuan

12 years ago

It is really sad. HostGator used to be the best shared hosting.

Now it has more and more problems after been bought by EIG.

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Quaddamage

12 years ago

My hostgator sites are up, it's Bluehost that's been down for a day.

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Wes888 12 years ago

I am on BlueHost and it is down for me for the past hour. Hope this issue gets resolved soon!
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Lloyd Buchinski 12 years ago

Originally Posted by sirlancelot

What's the simplest and least painful way to move from HG aka EIG to another more reliable hosting service.

Most of the alternative hosts recommended in this topic will probably take care of the move themselves if you join them. This is very common for web hosts, and pain free for you.
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Chris Chicas

12 years ago

I logged into the the Warrior Forum just now to find out about this issue with HostGator - all my site are down. This really concerns me. Is this just a rare occurrence or something that will be happening more and more with HostGator?

Hoping for the best today.

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clinne

12 years ago

Justhost has had problems all day to... not sure if it has any connection with the other hosting companies...

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mojojuju 12 years ago

Originally Posted by clinne

Justhost has had problems all day to... not sure if it has any connection with the other hosting companies...

Oh, there is a connection indeed. JustHost is owned by the same company that owns Hostgator, Bluehost, Hostmonster, and a few more...

JustHost is located in the very same Provo, Utah data center as those other hosts I mentioned. They will likely all have the same problems as they are all essentially the same.
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- BackLinkiT 12 years ago
  
  http://mashable.com/2013/08/02/bluehost-down/
  
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- judsonsolomon 12 years ago
  
  I have websites on both HG and BlueHost. They all down at the same time. I am losing income now
  
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brutecky

12 years ago

The entire PROVO data center is down. Couldn't be worse timing for me since I just launched a beta release of a new product. This is like those one in a million chance things that has happened for an entire DS to be down, but honestly bad things seem to be happening a lot with these new guys.

I personally am going to have to strongly consider moving to a different host before I go to full launch.

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LetsGoViral

12 years ago

Just remember to move to a host not owned by EIG company. For their hosts look here:
Endurance International Group - Wikipedia, the free encyclopedia

And go to https://www.facebook.com/HostGator and give them 1 star.

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AZMD

12 years ago

What I find really annoying is that sites I have hosted at HostGator and Bluehost are unreliable but check out their site where they sell their hosting plans. While your site is down and your losing sales their sites are up, running and open for business as usual.

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mojojuju

12 years ago

Originally Posted by AZMD

What I find really annoying is that sites I have hosted at HostGator and Bluehost are unreliable but check out their site where they sell their hosting plans. While your site is down and your losing sales their sites are up, running and open for business as usual.

It's not necessarily bad or uncommon that a hosting provider will host their own web site on a different server, or even a different data center, than their own clients' sites.

It's good in that during downtime like this, the host is able to keep their site up, allowing them to communicate with clients - something they wouldn't be able to do if their own site was in the same data center as the client sites.

In this case though, it does look like Hostgator put all their client sites on the sinking Titanic of EIG's Provo, Utah datacenter, while they are safely afloat in the Softlayer datacenter far away in Texas.

Anyway, I hope this incident serves as a learning opportunity to those who've decided to go with mass market affiliate-driven hosting.

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bwh1

12 years ago

My domain is up again, hope it will keep that way

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hometutor 12 years ago

Mines back down again. There's a message when I called that states they are aware of their current problems and are working on them

Rick
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NewParadigm

12 years ago

Are they moving into the new NSA spy complex in UT?

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ddev

12 years ago

http://www.akamai.com/html/technology/dataviz1.html

Tab: "Attacks".

It's an unusual level of attacks (+60%).

Now, as @LetsGoViral posted, Hostgator, Bluehost etc are all now the same thing (unfortunately).

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nrupen

12 years ago

All my sites are still down and HostGator live chat is also not working

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smodha

12 years ago

This is horrendous! I've lost so much income today.

I'm switching hosts

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MrIMVO

12 years ago

We're all pissed. None of us have any control of our sites right now.

I've learned to stop sweating what I have no control over. The sites will come up sooner or later. Some will go elsewhere. Some will stick with their service.

Take this opportunity to formulate a back up plan that can be the next great WSO!

Just for a little humor (humour) I'd like to highlight that no one's patience lasts forever..

7:09 am

Originally Posted by smodha

Calm down sunshine! We are all effected. Hostgator/Bluehost is the same infrastructure. They've experienced problems from last night's scheduled maintenance.

7:22 am

Originally Posted by smodha

There's no point worrying about it. It's out of your hands.

I agree entirely - we should be compensated for loss of earnings.

11:49 am ..

Originally Posted by smodha

This is horrendous! I've lost so much income today.

I'm switching hosts

No offense meant to Smodha, everyone has their breaking point. He lasted 4 hours and 40 minutes. I just discovered this about an hour ago. I hope I have the endurance (pun intended).

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smodha

12 years ago

Originally Posted by MrIMVO

We're all pissed. None of us have any control of our sites right now.

I've learned to stop sweating what I have no control over. The sites will come up sooner or later. Some will go elsewhere. Some will stick with their service.

Take this opportunity to formulate a back up plan that can be the next great WSO!

Just for a little humor (humour) I'd like to highlight that no one's patience lasts forever..

7:09 am

7:22 am

11:49 am ..

No offense meant to Smodha, everyone has their breaking point. He lasted 4 hours and 40 minutes. I just discovered this about an hour ago. I hope I have the endurance (pun intended).

Very good!

I'm like a fat kid in Dunkin Donuts. I just snapped...

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TeamBringIt

12 years ago

Originally Posted by arranrice

So for the past few hours all of my websites have been down. Including my large website which is hosted on a bluehost dedicated server. (my large site being down will affect tens of thousands of people

)

Does anyone know what is actually happening?

Thousands of people on twitter are complaining, it seems like a data center in Provo, UTAH is down or something? Or they have lost internet there?

I was, just gonna ask...Yup, my sites are down as well and this is...not good!

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aduer 12 years ago

Hostmoster. Some sites are up some are down. I think they started restoring the service.

Any idea what happened????:confused:
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FrankRumbauskas

12 years ago

Pretty much why I "overpay" to have my servers at Rackspace. Not even one split second of downtime in the few years since I've moved over there.

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ddev 12 years ago

Originally Posted by FrankRumbauskas

Pretty much why I "overpay" to have my servers at Rackspace. Not even one split second of downtime in the few years since I've moved over there.

Maybe it's time to move to somthing like this.

The funny thing, most of us N-E-V-E-R had a problem with HostGator, until EIG bought it.

I think they will lose "a couple" of customers after this.
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RobinInTexas

12 years ago

No telling what's going to happen, now that the planet/softlayer has been gobbled up by IBM and they are going to be battling it out with Google and Amazon.

Us poor marketers are way down at the bottom of the food chain.

What would it take to get Brent Oxley to come out of retirement and give us decent hosting again?

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cooler1

12 years ago

Originally Posted by RobinInTexas

No telling what's going to happen, now that the planet/softlayer has been gobbled up by IBM and they are going to be battling it out with Google and Amazon.

Us poor marketers are way down at the bottom of the food chain.

What would it take to get Brent Oxley to come out of retirement and give us decent hosting again?

Why would you need Brent Oxley. There's lots of other good hosting alternatives.

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SoloSEOmurai

12 years ago

Originally Posted by RobinInTexas

No telling what's going to happen, now that the planet/softlayer has been gobbled up by IBM and they are going to be battling it out with Google and Amazon.

Us poor marketers are way down at the bottom of the food chain.

What would it take to get Brent Oxley to come out of retirement and give us decent hosting again?

Are there any alternatives to hostgator that people recommend?

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kpmedia 12 years ago

Originally Posted by SoloSEOmurai

Are there any alternatives to hostgator that people recommend?

Arvixe and Site5 are non-EIG (Hostgator,etc) competitors.
If you're tired of "unlimited then look at Stablehost.

Those are excellent hosts. I've been with them for years. No issues.
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Brian Tayler 12 years ago

Originally Posted by SoloSEOmurai

Are there any alternatives to hostgator that people recommend?

A smart question that anyone with HostGator (or their parent company) hosting should ask.

As I've said on HostGator issue threads before... Be empowered. Visit Web Hosting Talk. They have a great review section as well as a "sales" section with lots of very good hosting providers offering differing level of service and quality needed for a given situation. Not everyone needs the same thing and web hosting isn't a one size fits all type product. For instance I require nginx servers with PHP caching and load balance setup for some pretty large sites (5+ million hits a day). The generic apache installation doesn't cut it for me. But should work fine for a small simple site.

No one is asking you to become an expert on server administration or study UNIX extensively. But anyone that wants to call themselves a "Internet marketer" but doesn't want to learn the basics for hosting... Isn't taking their business seriously. The only exception is having an employee or consultant who can advise you technically. I'm sure Gray Hound have wonderful mechanics even though their not a bus manufacturer. I also bet United Airlines has great techs even though they buy the plane from Boeing. You get the point. Research the best hosting solution for your specific situation and budget. Also know enough about the technology and software to not get swindled.
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klinks

12 years ago

This is sick! HostGator, BlueHost, BlueMonster, part of the same parent company, in the same data center. The only real difference is who's running the best promotion today. I'm going to revisit my options...

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TeamBringIt

12 years ago

I never, had downtime with HG, this is a first and pretty much..a LAST! Gonna look, for new host...

Sad, part is that..I have been with HG for so so long and enjoyed their service

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Zeus66

12 years ago

Originally Posted by TeamBringIt

I never, had downtime with HG, this is a first and pretty much..a LAST! Gonna look, for new host...

Sad, part is that..I have been with HG for so so long and enjoyed their service

Ditto. Over 10 yrs using HG and this is a first. It will be the last, too. Losing major buckage today.

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brutecky 12 years ago

Originally Posted by Zeus66

Ditto. Over 10 yrs using HG and this is a first. It will be the last, too. Losing major buckage today.

Same here I have been a HG customer for a loooong time. Now that they are sold there going down hill fast. Not just this fiasco but over all. Its such a shame.
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- TeamBringIt 12 years ago
  
  Originally Posted by brutecky
  
  Same here I have been a HG customer for a loooong time. Now that they are sold there going down hill fast. Not just this fiasco but over all. Its such a shame.
  
  This is a major, disaster! thousands, or possible hundred of thousands of marketers are losing money.
  
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bwh1

12 years ago

Originally Posted by Zeus66

Ditto. Over 10 yrs using HG and this is a first. It will be the last, too. Losing major buckage today.

I mean, I understand you guy's as my sites went also down today (Hostmonster) but seriously, your statement doesn't make sense.

A few hours downtime for the first time in 10 years will make you switch hosts.

Do you seriously believe that ANY other low cost shared host has never a problem like this.

And if you would have a brick&mortar and hurricane Sandy blow away all what you have, your business and your home etc. and you need 3 month to get back on your feet's?

Do you gone leave the US?

This has to go in to the Risk department guy's, every business need to calculate a disaster once in awhile.

G.

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fitzpatg

12 years ago

"3:30PM EST Update

We've identified a problem with two core switches in our data center, and are working with our vendor to address the issue."

Amazing that an operation of this size did not have 100% fail-over in place.

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Kingfish85

12 years ago

Originally Posted by fitzpatg

"3:30PM EST Update

We’ve identified a problem with two core switches in our data center, and are working with our vendor to address the issue."

Amazing that an operation of this size did not have 100% fail-over in place.

2 core switches. That is redundant; if one fails, the other is still operational. IF this is in fact what happened, that is why the vendor is involved as there could be corrupt software running on the switches or somehow got corrupt causing them to stop functioning. This has happened before with routers, switches and any other networking gear.

Now, that said, do I 100% believe that was the issue...? Not sure, given their history with covering things up. I mean, anyone can draw up their own conclusions, but I've seen corrupt routing tables take out routers, DNS replication incorrectly configured screw things up and servers with time sync issues cause all sorts of problems.

On another note, it doesn't look like they're giving much detail on the exact problem, although, I'd sure like to know what they're using as core switches and if they were using more than 2.

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Karen Blundell

12 years ago

I am not at all surprised by all of this.

My advice to people getting new hosting or switching:
Don't follow the crowd. Do your own research, stick with a smaller, lesser known provider. They will still be competitive because they have to be and they will treat you like gold.

The bigger the corporation, the worse the service gets usually. And the more chance of something like what happened today with their widespread outages occurring again and again as the hardware starts to get older and worn out.

Think about it - there are literally hundreds of web hosting companies. Start spreading your business around

You have the power.

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kpmedia

12 years ago

Originally Posted by Karen Blundell

I am not at all surprised by all of this.

My advice to people getting new hosting or switching:
Don't follow the crowd. Do your own research, stick with a smaller, lesser known provider. They will still be competitive because they have to be and they will treat you like gold.

The bigger the corporation, the worse the service gets usually. And the more chance of something like what happened today with their widespread outages occurring again and again as the hardware starts to get older and worn out.

Think about it - there are literally hundreds of web hosting companies. Start spreading your business around

You have the power.

Yeah, but be careful there too. Most "hosts" are just amateurs and kiddies.

For example, I can call myself the CEO of The Professional Host, but it doesn't mean anything. This site alone is full of website "CEOs" that don't know their @ss from their elbow, when it comes to tech, websites, etc. Just people looking to make a quick buck, and not provide professional hosting.

I agree, avoid mega-hosts, but be smart about it. You can get screwed by a small-fry no-name just as badly.

I suggest a good midsize host -- Stablehost, MDD Hosting, Hawkhost, Downtown Host, etc.

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bwh1

12 years ago

Originally Posted by kpmedia

Yeah, but be careful there too. Most "hosts" are just amateurs and kiddies.

For example, I can call myself the CEO of The Professional Host, but it doesn't mean anything. This site alone is full of website "CEOs" that don't know their @ss from their elbow, when it comes to tech, websites, etc. Just people looking to make a quick buck, and not provide professional hosting.

I agree, avoid mega-hosts, but be smart about it. You can get screwed by a small-fry no-name just as badly.

I suggest a good midsize host -- Stablehost, MDD Hosting, Hawkhost, Downtown Host, etc.

That's what I meant when I said that I stick to Hostmonster as the same or other problems can occur at any shared hosting company.

You can literally start a hosting company in your garage and call yourself the CEO and by having a nice website people will believe that you are a million dollar company.

I don't think they cater to people who understand what good hosting is. EIG owns mainly a bunch of brands geared toward noobs who don't know any better.

Being a former sales director in a multi I know a bit about strategic thinking and that doesn't make sense at all.

Almost all hosting companies in the EIG list are paying hefty affiliate commissions for a sale.

That means that for the first year they basically don't make a dime with a client, what means that they have to deliver good service to make people stay for more then 1 year and renew their hosting.

There are no servers for new accounts and older accounts so they can not deliver a different kind of service level to new or older clients unless it's part of a package (VPS).

Bigger companies are more profit driven and sometimes can take the wrong decisions with hardware or systems thinking to economize some what causes a problem but they also have the power to change this back when clients are abandon the ship due to a bad service.

With something what happened yesterday, they learn and adapt to be ahead of competition for that this will not happen again.

Ultimately it's a game and hosting can be a blessing or a nightmare with every host out there. Check out reviews and you find glowing reviews and those who bash a host for all brands available.

What definitely makes a quality difference is if you are able and willing to pay the price and stay away from shared hosting going to dedicated, VPS.

But say goodby to your $5.99/mt all unlimited hosting here.

Wishing everyone good luck to resolve it the best you can.

G.

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kpmedia

12 years ago

Originally Posted by bwh1

That's what I meant when I said that I stick to Hostmonster as the same or other problems can occur at any shared hosting company.

HostMonster is also EIG. It's a Bluehost brand originally, so it's the same as Bluehost/Hostgator. It was down yesterday, too. And it's slow as well.

Originally Posted by mojojuju

What boggles my mind is that there are people on this forum who say they are bringing in ,XXX a day and they trust that income to a single $10/month Hostgator account

Hosts like Hostgator were meant for personal blogs (lolcat images), and intro businesses without capital. Anybody that uses it for $$$$$ income sites or businesses is an idiot. That's what high end hosts like LiquidWeb (USA) or EuroVPS (Europe) are for. Spend $50 or even $100 for quality, not less than the cost of one day's lunch or dinner. Match your phone bill.

Originally Posted by garmahis

Any suggestions of a reliable shared hosting?

Arvixe and Site5 are excellent Hostgator/EIG alternatives.
If you're tired of "unlimited", then Stablehost is excellent. I've been there 4+ years with zero problems.

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ddev

12 years ago

Originally Posted by bwh1

I mean, I understand you guy's as my sites went also down today (Hostmonster) but seriously, your statement doesn't make sense.

A few hours downtime for the first time in 10 years will make you switch hosts.

Do you seriously believe that ANY other low cost shared host has never a problem like this.

And if you would have a brick&mortar and hurricane Sandy blow away all what you have, your business and your home etc. and you need 3 month to get back on your feet's?

Do you gone leave the US?

This has to go in to the Risk department guy's, every business need to calculate a disaster once in awhile.

G.

The First 10 Years, the company was in other hands.

This is the first year (or so) of a new one, and frankly...it seems too much.

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bwh1

12 years ago

Originally Posted by ddev

The First 10 Years, the company was in other hands.

This is the first year (or so) of a new one, and frankly...it seems too much.

OK, that's an argument.

As I don't believe that any company can survive with a bad product or customer service I'm sure that it is not EIG's business model to offer bad hosting.

I think that they will have a huge loss after today as others will also switch host what will make them take more care of their business.

But the facts don't lie and there are definitely smaller hosts out there which take their business more personal.

I'm not changing hosts at this moment but I've heard good things about Rachspace.com in the past.

G.

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mojojuju

12 years ago

Originally Posted by bwh1

OK, that's an argument.

As I don't believe that any company can survive with a bad product or customer service I'm sure that it is not EIG's business model to offer bad hosting.

G.

I don't think they cater to people who understand what good hosting is. EIG owns mainly a bunch of brands geared toward noobs who don't know any better.

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mojojuju

12 years ago

Originally Posted by TeamBringIt

I never, had downtime with HG, this is a first and pretty much..a LAST! Gonna look, for new host...

Just make sure that your new host is not on this list. If it's on that list, then it's not really a "new" host, but pretty much the same host with a different name.

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klinks

12 years ago

Originally Posted by mojojuju

Just make sure that your new host is not on this list. If it's on that list, then it's not really a "new" host, but pretty much the same host with a different name.

Exactly! Been with HG for just under 10 yrs. I added BH within the last 3-4 yrs, to avoid all eggs being in one basket. Thanks for the list, looks like I will be going shopping.

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klinks

12 years ago

I will say this...as crappy of a day its been, BH's twitter staff deserves some credit. BH may be part of Endurance but BH's customer service is top notch.

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ddev 12 years ago

Originally Posted by klinks

I will say this...as crappy of a day its been, BH's twitter staff deserves some credit. BH may be part of Endurance but BH's customer service is top notch.

Yes, they cry with you.
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bgray

12 years ago

EIG rears it's ugly head again. I feel so naive.

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renukoot

12 years ago

Here's What HG Says:- (They accept - Given the fact that the issues impacting our datacenter actually impact several brands managed by Endurance International, our parent company)

https://www.facebook.com/HostGator/p...51724065047092

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sirlancelot 12 years ago

EIG Launches new website to explain the "Network Event"

Endurance Response | Official Updates from the Endurance International Group

Happy Friday Everyone.
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ddev

12 years ago

Great they've launched it. They'll probably need to use it frequently.

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sirlancelot 12 years ago

www.Hostgator.com is now down!

How can I buy a hosting account if you are down?

Did the competition eat you up??
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ddev

12 years ago

Don't know why, that page (http://enduranceresponse.com/) recalled me the face of John Connor trying to guide a lost world from a remote bunker...

It also recalled me the phrase from Arnlold: Hasta La Vista Gator...

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rhinocl

12 years ago

I thought that the reason for using a hosting company instead of doing it yourself was that they had redundant servers in multiple locations to prvent this type of thing?

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r0dvan

12 years ago

That happend once about 2 years ago with other hosting providers that were in COLO4 Datacenter.
It was an energy problem with the generators. They took 72 hours to get back all the service.

Prepare for the upset phone calls if you resell hosting. -_-

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bob ross

12 years ago

This kind of stuff is why I stick with direct mail. I do however feel really bad for everyone who's going through this now.

I use stablehost and have never had a problem for what it's worth.

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Chang47

12 years ago

What exactly is happening wit these sites? I woke up today and thought I did something to get myself banned and after I dug around I only found that not only 1 but 3 major web hosting services are down.

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rhinocl

12 years ago

My Hostgator sites are back up but I had to update to the new nameservers to help it happen. (I'm guessing they are dealing with the forwarding last).

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CopyHat

12 years ago

I had no idea this was happening to other Hosting companies.
In all honesty this is the first time I've ever witnessed my hostgator sites down for the two years that I have been with Hostgator.

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arranrice

12 years ago

I've just bought a new dedicated server with liquidweb.

I've lost well over $500 in the past 24 hours since my sites have been down. It's not good enough.

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garmahis

12 years ago

I was using Hostmonster for a few years and their service went seriously downhill recently. I have an uptime monitor and it's registering multiple uptime issues - a few times a day 10-15 min each. Also the support became less responsive.

My guess would be they are cutting down infrastructure/maintenance costs. It's a long term strategy and we'll have more incidents like this.

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DFTskillz

12 years ago

My Sites were also down.. I guess even a large company can't always have that 100% uptime

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garmahis

12 years ago

Any suggestions of a reliable shared hosting?

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Kingfish85 12 years ago

Originally Posted by garmahis

Any suggestions of a reliable shared hosting?

What are your requirements?
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- garmahis 12 years ago
  
  Originally Posted by Kingfish85
  
  What are your requirements?
  
  Standard Hostmonster/Bluehost shared plan. The same price ballpark, the same features.
  
  I don't have high traffic projects at the moment so I'm quite happy with shared hosting. I'd just wish it be more reliable.
  
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Epnidy

12 years ago

My Hostgator sites have been up 24/7... but everything else still seems to have problems.

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alan01 12 years ago

Originally Posted by Epnidy

My Hostgator sites have been up 24/7... but everything else still seems to have problems.

Maybe it was only shared servers or a particular section of servers that were affected?

I heard it was because Frank Kern sent a massive email blast and everything instantly went down. That's what he said in his email anyway
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kpmedia

12 years ago

Originally Posted by Epnidy

My Hostgator sites have been up 24/7... but everything else still seems to have problems.

On Aug 2, the whole datacenter was down.
Some of you simply don't track your sites and assume it's up 24/7. It's not. :rolleyes:

Otherwise, yes, it's normally a server to server issue. (Note that most of the migrated ones have issues from customer reports).

There are better hosts.

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Epnidy

12 years ago

Originally Posted by kpmedia

On Aug 2, the whole datacenter was down.
Some of you simply don't track your sites and assume it's up 24/7. It's not. :rolleyes:

Otherwise, yes, it's normally a server to server issue. (Note that most of the migrated ones have issues from customer reports).

There are better hosts.

Where then should I host my 80+ sites plus sub-domains for a reasonable price?

Thanks
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Kingfish85 12 years ago

Originally Posted by Epnidy

Where then should I host my 80+ sites plus sub-domains for a reasonable price?

What types of sites are the majority of them?

What's your budget?

What features are you looking for as well?

-----

2 Things I'd recommend, although, it may require additional costs.

1. VPS - A VPS would be a good solution & I'd most definitely recommend an additional, off-site backup solution. Premium software such as LiteSpeed Web Server and such would also require additional costs for licensing.

2. Smaller provider that can work a solution for you spanned across multiple shared/reseller servers. Not to come across as advertising myself, but we frequently do this. We have some resellers who specifically work with local businesses here in Raleigh that have 200+ customers. We work with this clients to provide a package that consists of a reseller bundle - 1,2,3,4 etc reseller accounts spread across multiple servers. This may work for some but not all as there are multiple logins, whm's etc.

You may want to contact a few companies and see what they can provide you with. Going to multiple reseller route would enable you to take advantage of things like CloudFlare (cPanel integration), other plugins (Incapsula), LiteSpeed, shared/reseller integrated backups etc etc.

I wouldn't count on any of the larger providers doing anything like this, but some smaller ones who cater to a more personalized level of support may be will to work something out like this. Like I said, get in touch with a few places like StableHost, MDD Hosting and see what they say. They may even have a better solution than what I recommended.
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kpmedia 12 years ago

Originally Posted by Epnidy

Where then should I host my 80+ sites plus sub-domains for a reasonable price?

Use a reseller account (aka multi-domain hosting). You need isolation for accounts for security, so don't stick them in a single shared account.

And then there's several great hosts to choose from:
- Stablehost
- Site5
- Namecheap
- Veerotech
- MDD Hosting
- Hostdime
- Stream101
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Mark .W. James

12 years ago

all my sites are on bluehost and are just fine....

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Tony Dean 12 years ago

Originally Posted by Mark .W. James

all my sites are on bluehost and are just fine....

All mine are on Bluehost too, all are up in the UK and USA, but I received an email this morning from Malaysia that one of my blogs could not be found, 403 error was what she said. She cleared her cache, used three different browsers and the site still does not come up.

I am still waiting for a reply from Bluehost on that.

If one country cannot get a Bluehost site and all others seem to, what do you suppose is causing that?
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- kpmedia 12 years ago
  
  Originally Posted by Tony Dean
  
  All mine are on Bluehost too, ... received an email this morning from Malaysia that one of my blogs could not be found, 403 error was what she said
  
  403 errors may be that the person is firewalled by the server.
  
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TheMostCreative

12 years ago

Yup this is what happens when choosing unlimited hosting.
And this is the main reason why I started my own hosting company to provide real hosting and real vps, treat people good and give them what they deserve.
Not look at them like numbers, that's how HG looks at people and this is the reason why they are going down.

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WillR

12 years ago

At least get your monthly fee credited back if you were affected:

http://www.warriorforum.com/main-int...hostgator.html

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yukon

Banned 12 years ago

My Hostgator sites are running fine.

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Geri Richmond

12 years ago

Hi,
I don't host with any of those companies. Used to host with Hostgator, now I use Hostwithcarol. It's been great since I switched and I really liked Hostgator. My site has been up through all of this. Maybe it has to do with the takeover.
By the way, I don't get compensation for recommending Hostwithcarol. There is no affiliate program, yet.
If anyone wants further information PM me.
Sorry for all you guys having your sites down. That's a bummer!!!
Geri Richmond

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kpmedia

12 years ago

Originally Posted by Geri Richmond

now I use Hostwithcarol

Registration Service Provided By: Namecheap.com
Contact:
Visit: Namecheap.com
Registered through: eNom, Inc.

Domain name: hostwithcarol.com

Registrant Contact:
WhoisGuard, Inc. WhoisGuard Protected ()
Fax:
P.O. Box 0823-03411 Panama, Panama NA PA

Administrative Contact:
WhoisGuard, Inc. WhoisGuard Protected ()
+507.8365503
Fax: +51.17057182
P.O. Box 0823-03411 Panama, Panama NA PA

Technical Contact:
WhoisGuard, Inc. WhoisGuard Protected ()
+507.8365503
Fax: +51.17057182
P.O. Box 0823-03411 Panama, Panama NA PA

Status: Active
Name Servers: ns1.hostwithcarol.com ns2.hostwithcarol.com

Creation date: 09 Jan 2013 21:08:00
Expiration date: 09 Jan 2014 13:08:00

Never use a host that hides their whois.
It's not even a year old.
But it uses a many years old template for the site (like 2001-2005ish).

Not good, not suggested.

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Carol_A

12 years ago

Kpmedia:

Thanks very much for looking out for others! - but the hidden WhoIs info was an oversight on my part...(habit in trying to cut down on spam, although doesn't help much; and I've since changed it).

As for the 'older' style template, it has absolutely no bearing on value being given.

I pride myself on excellent customer service, and offer a Business plan that I dare anyone to equal in value....

Have a good evening.

- Carol Amato

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mojojuju

12 years ago

... and Carol appears!

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CH Yeo 12 years ago

Well, I just noticed that BlueHost is the recommended Clickbank's partners for webhosting ...
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smodha

12 years ago

I contacted Bluehost today. They gave me 3 months extra hosting for free.

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hometutor 12 years ago

Originally Posted by smodha

I contacted Bluehost today. They gave me 3 months extra hosting for free.

How'd you get three months? I only got one month.

Rick
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mogulmedia

12 years ago

I got my recent invoice waived after mentioning HG's "uptime" guarantee not being withheld...

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rhinocl

12 years ago

I was happy to get a month free in return for a few hours of downtime, but if I had been running ads -I would have hoped that Hostgator would email their customers and let them know to pause their ads-which they didn't do.

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Kingfish85

12 years ago

Originally Posted by mediamarket

Same with bluehost , I suggest get a vps.

why do you suggest get a VPS?

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onlinesolutions1985

12 years ago

I'm using hostgator since 2011 and its working perfectly until know but some times it was down but it can resolve easily.

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samjaynz

12 years ago

Hostgator... lol!

I use an NZ hosting company and never had any issues. It just costs a lot more but you get what you pay for in this life.

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Mark Ford 12 years ago

Originally Posted by samjaynz

Hostgator... lol!
I use an NZ hosting company and never had any issues. It just costs a lot more but you get what you pay for in this life.

True, however I see a local hosting provider (Web World) here has gone down in a big way leaving a few thousand unhappy clients without anything (24 hours and counting) so it can and does happen anywhere - Digiweb went down a few weeks ago due to a fault at an upstream provider. NZ is not immune :rolleyes:
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kencalhn

12 years ago

I'm thrilled with hostgator, they've had just a couple outages total in years I've been with them, overall they're great. I don't know why so many people are upset over a single outage; of course if it happens several times, that's another thing... but a rare instance isn't reason to jump ship, imho.

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kpmedia

12 years ago

Originally Posted by kencalhn

I'm thrilled with hostgator, they've had just a couple outages total in years I've been with them, overall they're great. I don't know why so many people are upset over a single outage; of course if it happens several times, that's another thing... but a rare instance isn't reason to jump ship, imho.

Outages are rare, yes.
Problems with the servers are not.
The past doesn't matter -- HG was bought by EIG. It's not the same host anymore.

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bwh1

12 years ago

Originally Posted by kpmedia

Outages are rare, yes.
Problems with the servers are not.
The past doesn't matter -- HG was bought by EIG. It's not the same host anymore.

Liked your reviews on your Blog.

What about hosting at Amazon? I looked at it and it seemed fairly complex to setup and have a "normal" site hosted there, even so the price is low.

G.

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Chris Silvey 12 years ago

Glad I am on Godaddy!

*Puts on flame proof suit and ducks*
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- mojojuju 12 years ago
  
  Originally Posted by Chris Silvey
  
  Glad I am on Godaddy!
  
  I'm sorry to hear about your situation. Hope things get better!
  
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- hometutor 12 years ago
  
  Originally Posted by Chris Silvey
  
  Glad I am on Godaddy!
  
  *Puts on flame proof suit and ducks*
  
  In the words of Jim Carey allllrightyyyyyy thennnnnnnnn
  
  No cpanel last I heard so no Rick
  
  Rick
  
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- mojojuju 12 years ago
  
  Originally Posted by Art of Marketing
  
  Well at least Godaddy has one fan right now...not sure about HostGator.
  
  -Art
  
  In defense of GoDaddy, they are actually faster (in terms of PHP execution speed) than some of the lesser EIG hosts like iPage and FatCow. I've tested all three, through measuring Wordpress page generation times, and by using the simple PHP benchmark script from http://www.php-benchmark-script.com/
  
  Some might be surprised that the free hosting plan from ServerHub beats the piss out of all three above mentioned hosts.
  
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kpmedia

12 years ago

Originally Posted by bwh1

Liked your reviews on your Blog.
What about hosting at Amazon? I looked at it and it seemed fairly complex to setup and have a "normal" site hosted there, even so the price is low.

Thanks.

Amazon is a "cloud" but it does have downtime issue. Realize the cloud is not faster hosting, just an attempt to avoid downtime. And not cloud infrastrucutres are equal in quality.

Because Amazon is cheap, a lot of spammers and illicit traffic uses it. So you may find yourself on blacklists for both web and email. The DNSBLs (RBLs) are alwatys listing Amazon IPs. It's a gamble to be honest. I'd put important sites on other hosts that are known to be good and clean.

Lots of big companies use Amazon, but they use it for private networks. The public cloud is the free for all with all the troublemakers. This can be said of any host, yes, but it's just more common with Amazon.

Amazon uses all custom controls panels, yes. And some of it can be complex, even for seasoned users.

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mervp

12 years ago

Originally Posted by kpmedia

Outages are rare, yes.
Problems with the servers are not.
The past doesn't matter -- HG was bought by EIG. It's not the same host anymore.

Exactly, which is why some of us have thought shared hosting is a dubious idea if you are making sites on a hot and heavy basis. Kind of like when you get that handy combo printer/scanner/copier/fax device and think "this is so convenient." Until, of course, something breaks on the machine, and all of a sudden you have a broken printer, and a broken scanner, and a broken copier and a broken fax. The flip side of shared convenience is shared inconvenience, when Murphy's law happens.

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Kingfish85

12 years ago

Originally Posted by mervp

Exactly, which is why some of us have thought shared hosting is a dubious idea if you are making sites on a hot and heavy basis. Kind of like when you get that handy combo printer/scanner/copier/fax device and think "this is so convenient." Until, of course, something breaks on the machine, and all of a sudden you have a broken printer, and a broken scanner, and a broken copier and a broken fax. The flip side of shared convenience is shared inconvenience, when Murphy's law happens.

Since it was an entire datacenter, having a vps or dedicated server would not have made a difference. Shared hosting is not a problem when it is properly managed and not overloaded.

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garmahis

12 years ago

I came across Stablehost coupons on Web Hosting Offers. Considering all positive reviews I'll give it a try.

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Tony Dean

12 years ago

Just got two conflicting support replies from Bluehost on the problem a lady in Malaysia is having with not getting one of my blogs.

The first support person says to re-name the .htaccess file to .htaccess.old and see if that works.

The second support person says it's the theme you are using, you need to change it for a default Wordpress theme.

Is this laughable or what?

How many of your sites don't show in South East Asia, whether a blog or html website?

I believe it is a dns issue, but I am open to suggestions, and I am sure Bluehost support staff are absolutely clueless!

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kpmedia

12 years ago

Originally Posted by Tony Dean

Bluehost
The first support person says to re-name the .htaccess file to .htaccess.old and see if that works.
The second support person says it's the theme you are using, you need to change it for a default Wordpress theme.
Is this laughable or what?
Bluehost support staff are absolutely clueless!

That's what happens when you use a budget host from a profiteer comapny. They skimp everywhere, even support people, and you end up with total morons. College students, amateurs, etc. That's average for Bluehost. Par for the course.

You need a better host.

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Shenpen

12 years ago

Modwest.com - Linux, Apache, MySQL, PHP 5.3.18 (LAMP) Web Hosting

Modwest has just never let me down.
Just saying...

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Tony Dean

12 years ago

Further to the two support people at Bluehost who gave me totally clueless answers to the problem of a lady in Malaysia not getting one of my blogs after clearing the cache, trying three different browsers, I think my last missive to Bluehost that it may be a dns issue affecting South-east Asia, the lady today reports the she can now get the site!

Lets hope Bluehost don't go moving the office furniture around again!

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