I wanted to know if any of you are paying for Zendesk software to improve your customer/email support.
I noticed that a lot of large and reputable Online Companies are using Zendesk to support their customers, instead of developing something custom-made themselves.
Is Zendesk really that good?
Do any of you Warriors use Zendesk for your business?
Here is the price list: Zendesk Pricing | Plans starting from just $20 a year
I'm interested in considering it, as one of my businesses is in the process of expanding.
I like to have things as automated and simple as possible, for both my Clients and my Staff.
At the moment, I just use regular email support.
I'm wondering how much of a difference Zendesk may make for my business.
Thanks for your input!