Selling a service: How to price?

25 replies
How should you price a service online? A set fee or should it be based on the clients budget? What are the pros and cons??
#price #selling #service
  • Profile picture of the author GetBack2it
    What service are you talking about? SEO, Web Design, etc...

    Need a little bit more info to give you some more guidance.

    Normally I would say at set price. But if a potential client only can afford so much a month, thats fine but then they need to realize that ranking a site will take longer. (This is referring to SEO)
    {{ DiscussionBoard.errors[8420940].message }}
    • Profile picture of the author Biedec48
      Originally Posted by GetBack2it View Post

      What service are you talking about? SEO, Web Design, etc...

      Need a little bit more info to give you some more guidance.

      Normally I would say at set price. But if a potential client only can afford so much a month, thats fine but then they need to realize that ranking a site will take longer. (This is referring to SEO)
      Social media management. I personally think it would be easier to get clients going the based on budget route because of the immense amount of options...but I was just looking for advice from someone who's "been there and done that
      {{ DiscussionBoard.errors[8420958].message }}
      • Profile picture of the author iMBg
        Originally Posted by Biedec48 View Post

        Social media management. I personally think it would be easier to get clients going the based on budget route because of the immense amount of options...but I was just looking for advice from someone who's "been there and done that
        What's your experience level? I don't mean how long have you used SM but I mean professionally?
        {{ DiscussionBoard.errors[8420966].message }}
      • Profile picture of the author TeamBringIt
        Originally Posted by Biedec48 View Post

        Social media management. I personally think it would be easier to get clients going the based on budget route because of the immense amount of options...but I was just looking for advice from someone who's "been there and done that
        It boils down to, experience and what others charge in your industry. If you are that good and think that you can offer more than other businesses...then charge what they charge or raise your price.

        You can always, test your prices and see what results, work best for you and your business.
        {{ DiscussionBoard.errors[8420986].message }}
  • Profile picture of the author YourOnlyWriter
    Banned
    I don't know if my input counts on this since I don't sell social media services but content writing.

    Some years ago, I started my content writing service without showing my rates on my website. There was only a "Request a Quote" option.

    Finally, two or three of my clients advised me to come up with a pre-determined set of rates per type of writing so it'll be easy for anyone - not just for them - to make a go or a no-go decision as soon as they visit my website.

    So I tested to see which strategy has a higher conversion rate.

    My clients were right.
    My sales skyrocketed and it has been doing such good conversion rate until today.

    I think, some people, find it a little shady if the service provider does not disclose the rates pronto.

    I realized that if I was a client and the service provider told me, "Give me your budget and I'll see what I can do with it", it reduces my interest to choose that service provider because I have that doubt that he or she is just trying to make the most (what he/she will get) out of my money.

    So, my recommendation is to present your rates on your site.
    Be proactive in doing that.
    I've been operating a content writing business for almost a decade now.
    {{ DiscussionBoard.errors[8420987].message }}
    • Profile picture of the author iMBg
      Originally Posted by YourOnlyWriter View Post

      I think, some people, find it a little shady if the service provider does not disclose the rates pronto.

      I realized that if I was a client and the service provider told me, "Give me your budget and I'll see what I can do with it", it reduces my interest to choose that service provider because I have that doubt that he or she is just trying to make the most (what he/she will get) out of my money.
      I agree, upfront pricing looks better...
      {{ DiscussionBoard.errors[8421012].message }}
    • Profile picture of the author Biedec48
      Originally Posted by YourOnlyWriter View Post

      I don't know if my input counts on this since I don't sell social media services but content writing.

      Some years ago, I started my content writing service without showing my rates on my website. There was only a "Request a Quote" option.

      Finally, two or three of my clients advised me to come up with a pre-determined set of rates per type of writing so it'll be easy for anyone - not just for them - to make a go or a no-go decision as soon as they visit my website.

      So I tested to see which strategy has a higher conversion rate.

      My clients were right.
      My sales skyrocketed and it has been doing such good conversion rate until today.

      I think, some people, find it a little shady if the service provider does not disclose the rates pronto.

      I realized that if I was a client and the service provider told me, "Give me your budget and I'll see what I can do with it", it reduces my interest to choose that service provider because I have that doubt that he or she is just trying to make the most (what he/she will get) out of my money.

      So, my recommendation is to present your rates on your site.
      Be proactive in doing that.
      I've been operating a content writing business for almost a decade now.

      Awesome! Exactly the input I was looking for! Thank you!
      {{ DiscussionBoard.errors[8421015].message }}
  • Profile picture of the author YourOnlyWriter
    Banned
    You're welcome, Biedec48.
    Remember, we shop around when we want to buy something.
    So if a prospective buyer stumbles upon on your website and he does not see your price, there's a high probability that he'll proceed to the next.
    {{ DiscussionBoard.errors[8421078].message }}
    • Profile picture of the author RuthRNM
      I agree with YourOnlyWriter. When your prices are displayed on your site, your traffic can see straight away whether you're within their price range. Personally, if I'm looking for help with a project and I can't find even an indicator of price on a contractor's site, I'll move along to the next one. If they happen to decide that it's too much and they can't afford you, they aren't your ideal customer anyway. It helps them to self select.

      Of course though, that doesn't really help when it comes to setting your prices in the first place. Do some research and find out what your competitors are charging, but personally, I wouldn't be too focused on this. If you decide to compete on price, you're pretty limited from the offset. Instead, I'd suggest pricing based on value. How much new business can you bring in for your clients? What's this worth to them? This approach, in my opinion, has much more potential than charging by the hour. After all, we only have 24 hours in each day

      Good luck!
      {{ DiscussionBoard.errors[8421100].message }}
  • Profile picture of the author nicholasb
    I sell coaching services and I have packages available for all budgets.

    I have a $1997 option
    $497 option
    and a $97 option

    Believe it or not, I don't sell to many of the $97 one. It's just a matter of what you are offering and what type of value you are providing.

    Have a package available for people of all budgets, but also have an option where people can spend as much as they want with you
    {{ DiscussionBoard.errors[8421093].message }}
  • Profile picture of the author weblizr
    @YourOnlyWriter yes in starting putting a "request quote" is not very good idea.

    you should have a good pricing plan which suits for all budget customers. you can search google for sellers which are providing service same as your and see their pricing and then make your service`s price plans.
    {{ DiscussionBoard.errors[8421147].message }}
  • Profile picture of the author YourOnlyWriter
    Banned
    Mate, if I may give yet another unsolicited piece of advice, don't compete in terms of price.

    OMG, in my content writing service, I have a gazillion of competitors who are offering their clients for a price that's almost close to free.
    I don't.
    My unique selling proposition is to double the value my clients get on top of what they're paying for.

    Again, if almost everyone is acting in unison in terms of competing by price, they're not your competitors at all if the value you give to your clients is your utmost priority.
    {{ DiscussionBoard.errors[8421205].message }}
    • Profile picture of the author Biedec48
      Originally Posted by YourOnlyWriter View Post

      Mate, if I may give yet another unsolicited piece of advice, don't compete in terms of price.

      OMG, in my content writing service, I have a gazillion of competitors who are offering their clients for a price that's almost close to free.
      I don't.
      My unique selling proposition is to double the value my clients get on top of what they're paying for.

      Again, if almost everyone is acting in unison in terms of competing by price, they're not your competitors at all if the value you give to your clients is your utmost priority.
      Touche...more golden words of wisdom...charge what you want but make sure the customer gets more than their moneys worth
      {{ DiscussionBoard.errors[8421348].message }}
    • Profile picture of the author hometutor
      Originally Posted by YourOnlyWriter View Post

      Mate, if I may give yet another unsolicited piece of advice, don't compete in terms of price.

      OMG, in my content writing service, I have a gazillion of competitors who are offering their clients for a price that's almost close to free.
      I don't.
      My unique selling proposition is to double the value my clients get on top of what they're paying for.

      Again, if almost everyone is acting in unison in terms of competing by price, they're not your competitors at all if the value you give to your clients is your utmost priority.
      http://www.warriorforum.com/main-int...our-price.html
      {{ DiscussionBoard.errors[8422817].message }}
  • Profile picture of the author Reez1
    try to do some research in WF on how much people are charging for the same service. I would say the best is to lower the price or offer some review copies as a starting point. Once you got some good feedbacks/reviews, then you can charge more of course. Hope that helps.
    {{ DiscussionBoard.errors[8422054].message }}
    • Profile picture of the author YourOnlyWriter
      Banned
      Originally Posted by Reez1 View Post

      try to do some research in WF on how much people are charging for the same service. I would say the best is to lower the price or offer some review copies as a starting point. Once you got some good feedbacks/reviews, then you can charge more of course. Hope that helps.
      This is just my informal research and observation based on what I've been seen on the Warriors For Hire section.

      If you're starting a sales thread there and you want to get reviews of your services, it's better to offer it at a discounted price rather than giving it away for free.

      For what reason?

      Because you want those literally honest reviewers to really review your service than those who are just staying in the forum to consistently hunt for freebies (my modest way of saying describing a vulture). When you read their reviews, you'll find some similarities at how they wrote someone a review as well. It appears that they're just using some kind of template and modify some parts so it does not literally read like their other reviews.

      Again, this is just what I've observed based on my informal research.
      I may be right. I may be wrong.
      I have no intention to offend anyone though.
      {{ DiscussionBoard.errors[8422583].message }}
  • Profile picture of the author Jason Kanigan
    I think you'll find this useful. It's both a qualifying tool and method for getting the prospect to see the value of what you offer--and set the price higher than you probably would. It's also my 3,000th post here on the forum, though rather than redirecting you to the Offline subforum I'll keep it in this thread:

    {{ DiscussionBoard.errors[8422510].message }}
  • Profile picture of the author Shannonn
    Banned
    Can anyone tell me what social media management implies? It is about managing social media accounts or something else? Thank you!
    {{ DiscussionBoard.errors[8423043].message }}
    • Profile picture of the author YourOnlyWriter
      Banned
      Originally Posted by Shannonn View Post

      Can anyone tell me what social media management implies? It is about managing social media accounts or something else? Thank you!
      This.
      It is about managing social media accounts
      Example:
      Regularly updating the business' fan page with posts (textual or graphical)
      {{ DiscussionBoard.errors[8423071].message }}
  • Profile picture of the author o3man
    Create a price page. There are many info graphics that you can use. Most are available for free and you can download one. Typically there are three main tiers:
    BRONZE, SILVER, and GOLD.
    {{ DiscussionBoard.errors[8423642].message }}
  • Profile picture of the author DTGeorge
    Originally Posted by Biedec48 View Post

    How should you price a service online? A set fee or should it be based on the clients budget? What are the pros and cons??
    Set fee.

    Look for competitors that offer a similar service online, figure out how much YOU need to make in order to make your pricing profitable for yourself, and try to come somewhere between the two.
    Signature
    Kickass writer featured in:
    Make a Living Writing
    Be a Freelance Blogger
    Writers in Charge
    Contact me now for quality content at a reasonable rate
    {{ DiscussionBoard.errors[8423992].message }}
  • Profile picture of the author MouseandMice
    I'm going to offer a "hybrid" to you as the best solution.

    What I have found that works best is a spectrum of set pricing-- that allows you to play with the price and bring it higher or lower depending on your clients need (and marketing budget!).

    That way, you can lower the price to get a sale—or raise it to grasp money being left on the table— without seeming like you are picking numbers out of the air.

    Always have a REASON for your pricing.
    Signature
    Forbes-Listed: "Ten Consultants Who Avoid the Bullsh*t"
    American Business Awards: Named one of their "Marketers of the Year"
    Plus: A Bunch of Other Awards and Media Placements
    Whatever.

    ***Click Here to Join My 86k+ Followers on Twitter***
    {{ DiscussionBoard.errors[8424369].message }}
    • Profile picture of the author Lance K
      Originally Posted by MouseandMice View Post

      I'm going to offer a "hybrid" to you as the best solution.
      He gone!

      (OP banned )
      Signature
      "You can have everything in life you want if you will just help enough other people get what they want."
      ~ Zig Ziglar
      {{ DiscussionBoard.errors[8424449].message }}
  • Profile picture of the author MouseandMice
    Wowzo! What happened!
    Signature
    Forbes-Listed: "Ten Consultants Who Avoid the Bullsh*t"
    American Business Awards: Named one of their "Marketers of the Year"
    Plus: A Bunch of Other Awards and Media Placements
    Whatever.

    ***Click Here to Join My 86k+ Followers on Twitter***
    {{ DiscussionBoard.errors[8424652].message }}

Trending Topics