I'll soon be ready to launch my first product in the dating niche. I know there's a hungry audience as others making money from it, I have paid a lot of money (for me at least) for a great script and a quality hand drawn 7 minute animated video.
I really want to minimise the chance of refunds (although I provide proof of my claims and a step by step guide, including videos) and wonder if anyone has offered email support/advice to buyers to try and get the refund % as low as possible. I'm looking to test everything out on JV Zoo or similar before launching on CB and approaching affiliates
If so ..... did you
1. Experience a lower than expected refund rate?
2. Find that when you created a new product your previous buyers snapped it up.
3. Did you find that after paying out 75% to affiliates it became to much work for your 25% or did the buyer loyalty and resulting increased future product sales make it worth the while.
I am looking to brand a name in this field and need to offer great service and product to help achieve this.
I would love to hear your experiences?