This thread is for newbies who are having a hard time making money through the services they offer. I hope you find it useful.
When you start working online it is easy to become obsessed with making more money. It gets addictive after awhile. Once you realize that you can, in fact, make money online, you realize that you can make more. But sometimes, you need to forget about money for a second.
Recently, I have had a major break through with the services I provide. It is much easier for me to find clients I am making significantly more money than I used to.
What did I do?
I forgot about making money.
Yes, I decided that my main objective would be customer satisfaction and the money was just a side benefit.
I used to ask my clients to pay upfront for every order and I conducted business with a robotic attitude. I guess clients could tell I was not particularly interested in helping them on a personal level which is why I did not receive a lot of return customers.
It was just a job.
"You are paying me to do this and I have no personal interest in doing this but I will do it because of the money".
Guess you could say I lost my passion.
It happens. You can either give up or learn from your mistakes and come back stronger. Guess what I did?
I came back. New outlook. New perspective.
Customer satisfaction was my goal. The testimonials began to pile up. The clients started to come in faster. I forgot about making money for a second and only focused on making my clients happy.
And what happened?
Now most of my clients are return clients. There are occasionally days when I don't have any work but I supplement my income with other ventures and my financial situation is steadily improving.
So the point of this thread can be summarized into this...
Do not focus only on the money; focus on building relationships, being friendly, and going out of your way to provide a service that is perfect for your client.
Customer satisfaction should be your highest priority if you offer a service online.
What do you think?