Anyone outsourcing their customer service?
All my customer service is either ticket-based or by email, and the requests are usually pretty straightforward (e.g. "I can't log in", "how do I change my credit card details?", etc.).
What's holding me back is trust -- for this to happen, I'd have to give someone access to my Wordpress back end and my shopping cart system. So, naturally, I can't just hire anyone.
Anyone know of or is using a trusted service that can help me out at a reasonable price?
Thanks....
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