Using YouTube Videos On Your Sales Page? THIS Is Losing Money...

38 replies
Just wanted to pass on some great advice I was given by a good friend in a recent email correspondence.

Here's the thing. I use some pretty fancy players on some of my sites to stream my videos. But sometimes I'm working on a spontaneous project and just want to get a video up on my site quickly without any hassles. When this kind of situation arises, where do most of us marketers typically turn?... YOUTUBE of course! And why not? It's quick, it's easy, and most importantly, it's free. Not to mention the fact that it saves you TONS of bandwidth. YouTube is an absolutely great solution... right?... Well, yes it is, however, if you use it, there is a MAJOR problem that could seriously be jeopardizing your overall sales profits!

Let me clarify:
I was reviewing a salespage recently for a product by a fellow warrior and ended up leaving the site prematurely due to nothing else but me being completely and utterly distracted after watching a video that had nothing to do with that person's sales presentation. I didn't really realize what had happened until about 10 minutes after the fact when I remembered that I had not yet finished the sales letter that I was supposed to be reviewing. I then navigated back to the site which I had left and finished reading the copy. But I wondered to myself, if I was an average customer and was not obligated to review the site, would I have returned back to it?... Probably not. It has little to do with the offer and everything to do with the unapologetically narrow attention span that the majority of internet shoppers seem to share.

You see, when your embedded video is played by a prospect on your site, after it's finished playing, the YouTube player automatically displays a scroll bar with several other video's that YouTube considers relevant the one that just concluded. With one simple click of a button, your prospects could go from listening to you talk about how powerful your product/service is, to watching another proposal by another marketer about another product entirely -- possibly even one that directly competes with yours! They can even be compelled to leave your site by the content in the other video, as was the case with me in the above situation. I simply wanted to learn more about the other product that was being advertised, and without even thinking about it, I left the sales page and checked out the other site.

Sucks right?! I mean taking away your prospect's attention even for one minute, or three for that matter (the average length of a YouTube vid), can seriously jeopardize your sales and virtually sabotage your conversions.

Well here's a simple solution to completely prevent that from happening in the future.

This will allow you to embed your YouTube videos onto your blog/salespage with confidence that you will not be facilitating "infidelity" on the part of your potential customers.

Here's what you need to do:

attach a rel=0 (zero) parameter at the end of the embed link. In other words, if you wanted to embed a video and inside the YouTube code was the following embed link:

<embed src="http://www.youtube.com/v/G4vw6kBtMUE&

Without adding a slash, you would simply add the following parameter: rel=0

It would look like this:

<embed src="http://www.youtube.com/v/G4vw6kBtMUE&rel=0

That's it. Simple yet powerful code.

If you have a YouTube video on your site, add this to your video code right now and stop risking anymore sales with those pesky "related videos"

Cheers
#joke #lose #money #page #read #sales #videos #youtube
  • Profile picture of the author JNada
    **agreed.
    not to steal your thunder,
    but camtasia expert Lon Naylor
    created a cool Youtube video
    customizer similar to what you're
    outling above.

    might make things a little easier.
    check it out:

    YouTube Embed Code Customizer - High Quality-Search Box and related videos options
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  • Profile picture of the author Josh Anderson
    The solution is to not use youtube on direct response sales pages.

    There really is no reason to need to with the incredible deals on economy hosting solutions these days.

    In fact it is much faster to simply upload a video and embed it on your site using an optimized professional player than it is to use Youtube.

    Youtube is a great tool and has its purposes but direct response videos on websites are not it. Any time you put a youtube video on a site you have sprung a traffic leak because all YT videos are linked directly to YT.

    However, what is costing people more in lost sales and conversions are poorly optimized videos with load times or buffering issues because of using poor codecs and too high a bit rate for their target market because they do not know any better.

    If you are going to put a direct response video on a website it should be optimized and embedded with a professional grade direct response website video player that can stream it instantly with little or no buffering.

    Your tip is a good one that is commonly known... but using youtube not the solution when it comes to direct response video deployment on your own site.
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    • Profile picture of the author Kevin Riley
      The solution if you want to use You Tube videos has been provided by You Tube. Simply click on the gear symbol beside the embed code when you're at your video's page on You Tube. Then deselect "Play Related Videos", before copying the embed code. Now, when you're video has played on your site, there is simply a replay button displayed.
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      • Profile picture of the author sozosau
        Originally Posted by Kevin Riley View Post

        The solution if you want to use You Tube videos has been provided by You Tube. Simply click on the gear symbol beside the embed code when you're at your video's page on You Tube. Then deselect "Play Related Videos", before copying the embed code. Now, when you're video has played on your site, there is simply a replay button displayed.
        If your logged in to youtube, It will usually keep your settings(if you deselect related videos it should stay like that as long as your logged in), which makes it easier.

        SoZoS
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    • Profile picture of the author Marty S
      Originally Posted by Josh Anderson View Post

      Tbut using youtube not the solution when it comes to direct response video deployment on your own site.
      I hate to disagree with the video expert - all due respect Josh - but my experience has been rather opposite.

      I ALWAYS had delivery problems when hosting my own (mostly Flash/FLV) videos. I would get complaints or requests EVERYDAY asking me to re-send the video or people asking for a download version. I tried several programs and formats, and even had a few suggestions from my hosts themselves, where ultimately the shared-hosts services that most of use were not reliable enough for me.

      Now for single video sales pitch or email videos, I use youtube, viddler or the free amazon service. When I use those services I NEVER (seriously) get a delivery complaint about them. And when I send an email, I get a minimum of 5,000 views the first day. Never, ever would I suggest hosting that kind of demand on your page (shared host) - save yourself some grief.

      Once I started using the free hosts for these kind of promotions, my quality of life improved significanlty . No costs, no stress and absolutey no concern about the reliability.

      Now for paid videos - I do use WebVideoZone which I find is VERY good, albiet a little pricey, but loaded with excellent options, but for the Free videos, I host NONE of them, I just embed. Right now I have about (search: turtleknife) 120 videos on youtube.

      Without disagreeing directly with you Josh, for Dudes a little weak on the technical side (me) I think my strategy is much, much easier to deal with, and entirely stress reducing.

      Also in regards to quality video it can be done on youtube as well:

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      • Profile picture of the author Josh Anderson
        Originally Posted by Marty S View Post

        I hate to disagree with the video expert - all due respect Josh - but my experience has been rather opposite.

        I ALWAYS had delivery problems when hosting my own (mostly Flash/FLV) videos. I would get complaints or requests EVERYDAY asking me to re-send the video or people asking for a download version.
        But you can attribute all that to one of the following:

        1. Lack of understanding of the technology you are using to publish your videos.

        2. Poor choice in hosting or lack of hosting resources.

        3. Poor choice in player or lack of understanding of functions that improve delivery and response.

        4. Poor choice or lack of understanding about codecs formats.

        5. Lack of understanding or wrong bit rate strategies for best delivery.

        Don't forget the thread is not about "easier" nor about "streess reduction" it is about the youtube traffic leak.

        If all you are looking for is easier and stress reduction then YT is definitely one of my favorite.

        But it is lack of knowledge and understanding of the technology that can lead to the negative effects such as traffic leaks, lower response rates, lower conversions, lower consumption, poor delivery etc.
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        • Profile picture of the author Marty S
          Originally Posted by Josh Anderson View Post

          But you can attribute all that to one of the following:

          1. Lack of understanding of the technology you are using to publish your videos.

          2. Poor choice in hosting or lack of hosting resources.

          3. Poor choice in player or lack of understanding of functions that improve delivery and response.

          4. Poor choice or lack of understanding about codecs formats.

          5. Lack of understanding or wrong bit rate strategies for best delivery.

          Don't forget the thread is not about "easier" nor about "streess reduction" it is about the youtube traffic leak.

          If all you are looking for is easier and stress reduction then YT is definitely one of my favorite.

          But it is lack of knowledge and understanding of the technology that can lead to the negative effects such as traffic leaks, lower response rates, lower conversions, lower consumption, poor delivery etc.
          Sure I guess there may be a knowledge issue Josh, but the tools for success are already there for me, so I choose to use them to their full potential and not try and become an expert at something that just won't interest me long term, nor bring me any more business.

          It's simply an easier, more profitable path for me anyway.
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          • Profile picture of the author Josh Anderson
            Originally Posted by Marty S View Post

            Sure I guess there may be a knowledge issue Josh, but the tools for success are already there for me, so I choose to use them to their full potential and not try and become an expert at something that just won't interest me long term, nor bring me any more business.

            It's simply an easier, more profitable path for me anyway.
            The only point I am trying to make is that it is not a more profitable path...

            In fact you may be loosing money because you do not know how to use the other paths properly which is the only reason you have discounted them... not because of profitability.
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            • Profile picture of the author Marty S
              Hey Josh, I am sure your courses are great and thanks for all your help in this forum.

              I personally do not discount anything when making decisions and have been through a lot of trial-and-error with video. (3 years and over 200 videos, 1.2 million+ youtube views!) I have a capture system now that is FREE, and a paid dedicated video host which is utterly reliable and I can achieve the same results as somebody with a lot more technical knowledge of video.

              I would love to know all the stuff you know about video (might look into it later), but for my business - right now it really isn't critical thanks to the most current online video technology I am able to utilize.
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              • Profile picture of the author Josh Anderson
                Originally Posted by Marty S View Post

                Hey Josh, I am sure your courses are great and thanks for all your help in this forum.

                I personally do not discount anything when making decisions and have been through a lot of trial-and-error with video. (3 years and over 200 videos, 1.2 million+ youtube views!) I have a capture system now that is FREE, and a paid dedicated video host which is utterly reliable and I can achieve the same results as somebody with a lot more technical knowledge of video.
                But that is the point... you cannot achieve the same results relying only on your two solutions of choice.

                Both Youtube and Web Video Zone are good solutions... and both among my favorite... in fact I can think of no other true streaming video (non progressive) solution I like better than Web Video Zone.

                But for all areas of optimized performance and response those two solutions fall short in several areas.

                Which is why what you do not know is costing you money.

                The limitations of true streaming video are great when it comes to certain on site direct response strategies. For these strategies I would rely on progressive self hosted type video only which when done right, using the right bit rates, codecs, and player functions to optimize the delivery speed, experience, and interaction of visitors.

                You can achieve acceptable results, which obviously you do, with the solutions you use, which you are happy with.

                However, there are greater results to be had, should you want to achieve them, in functionality, response boosting potential, and ultimately revenue boosting potential.

                The number of views you get on Youtube is entirely a different game than using video in direct response websites to boost response and conversion rates.
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                • Profile picture of the author Marty S
                  Originally Posted by Josh Anderson View Post

                  The number of views you get on Youtube is entirely a different game than using video in direct response websites to boost response and conversion rates.
                  Agreed - the way you were responding to me though, I just wanted you to be clear I have tried a lot alternatives and have become rather experienced at this video thing without advanced tech knowledge or expensive (dedicated hosting services). I reiterate that I am not knocking your services or YOUR perspective on this, but I think there are more productive ways of displaying video on a web page - without worry of reliability for MOST IMers.

                  Also, I liken this comparison of tech knowledge to something like this:
                  Recently I updated my forum software and everyone said it was easy to set up. Noooooooooo it wasn't. But they said I could learn - sure I could become a techie and spend some time, but the benefits of such are not apparent to me. So I paid to have it done. I don't need to know the underlying functions to know I am looking at a good, active forum with reliable software.

                  Same thing with Michael Miller's video above. I do not need to know too much really in creating an effective video that looks great, thats hosts for free, and gets the job done with COMPLETE reliability. In his book he talks about fully utilizing embed videos as well, negating the potential delivery headaches of self-hosting.

                  There are clear reasons why so many new internet companies are specializing in hosting videos. Ease of use and reliability just to start.

                  I have seen some of your great instuctional videos and have been fascinated at the effects - so like I said I may get some time in the future to learn more, but all I know is that I was losing views when I hosted myself, and there was really no need at all to do so.

                  I do have a future project (a comical series) which I may in fact need your expertise for in the future, but for everyday sales pages or broadcast emails, it's way, way down on the priority list.
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                  • Profile picture of the author Josh Anderson
                    Originally Posted by Marty S View Post

                    Agreed - the way you were responding to me though, I just wanted you to be clear I have tried a lot alternatives and have become rather experienced at this video thing without advanced tech knowledge or expensive (dedicated hosting services). I reiterate that I am not knocking your services or YOUR perspective on this, but I think there are more productive ways of displaying video on a web page - without worry of reliability for MOST IMers.
                    The challenge is that a majority of the solutions and service providers themselves do not understand the basic principles of optimization that govern the very issues you were experiencing.

                    It actually has less to do with the solutions themselves and more to do with core delivery and performance principles are almost entirely neglected, ignored, or misunderstood by the industry today.

                    You could spend years in the industry trying every solution and completely miss the simple concepts of bit rate optimization for the connection speed of your target market and optimization principles for encoding.

                    It is just as common for popular technology providers and industry experts to not fully understand the importance of these principles it is for the common publisher.

                    It is these principles that have allowed my partner and I to help individuals, companies, and institutions to consistently outperform the competition.
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                    • Profile picture of the author Loren Woirhaye
                      Originally Posted by Josh Anderson View Post

                      You could spend years in the industry trying every solution and completely miss the simple concepts of bit rate optimization for the connection speed of your target market and optimization principles for encoding.
                      You guys should listen to what Josh says. If you are happily testing
                      your own sites on your wired broadband connection you are blissfully
                      ignorant of what many of your users are experiencing with video:
                      incessant buffering that makes them leave in frustration.

                      You don't control bitrate with video-sharing sites. They stream at
                      too high a bitrate for serving videos that don't have to stop and
                      buffer for users on slower connections. When you understand this
                      and take it to heart you will see things very differently.
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                      • Profile picture of the author JP Wilson
                        Interesting conversation that's come about here. Josh and Loren make absolutely great points. The truth is, we need to be careful with our videos whether we use third party sharing platforms or not. An enlightening post I read a while back in another forum revealed that "Broadband connection in most developed countries is 256 kb/s and it cannot load a video with any speed if it is rendered at 800 kb/s which is where many editors default to."

                        The marketer went on to suggest that videos should be rendered using a particular set of settings in order to ensure that the majority of people viewing it, regardless of where they may be viewing it from, can see it without prohibitively long buffering & load times. He learned this after attending an exclusive marketing summit in which this exact topic was being discussed.

                        Here are the recommended settings he gave in the post:
                        Video 225 kb/s, Audio 33 kb/s mono, and 15 frames p/s.

                        As for the fact that you can eliminate the related videos in the customize gear next to the embed link, I was aware of that, but this thread was originally created for the people who already have videos embedded on their pages and want a simple correction. Nevertheless, I absolutely should have mentioned it, so big thanks to Kevin Riley for batting cleanup.

                        I'll just end with this:
                        YouTube, like it or loathe it, will always (at least as long as there are no significant changes to its platform) be a great resource for people new to internet marketing and quite frankly afraid of anything remotely technical (regardless of how easy it really may be to host their videos themselves).

                        For me, sites like YouTube & Viddler are great for a super-quick fix, but not really for anything more than that.

                        That being said... the people who are using YouTube in their marketing efforts are more than likely leaving a lot less money on the table than people who are ignoring the phenomenon of video all together. So call it what you will, but when an absolute newbie asks me if there's a really simple way to put videos up on their websites, I'll almost always bypass the tech lesson (basic as it may be) and simply send em' to YouTube.
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                        • Profile picture of the author Marty S
                          Originally Posted by JP Wilson View Post

                          YouTube, like it or loathe it, will always (at least as long as there are no significant changes to its platform) be a great resource for people new to internet marketing and quite frankly afraid of anything remotely technical (regardless of how easy it really may be to host their videos themselves).

                          For me, sites like YouTube & Viddler are great for a super-quick fix, but not really for anything more than that.
                          Who the heck loathes Youtube, and why?

                          If I am sending out an email campaign with video to my list where I know 5,000+ views occur on the first day, there is NO way I am hosting this on my shared host. (psssst - I have NEVER had a delivery complaint) There is NOTHING rookie or newbie or quick-fix about sending this up on youtube/viddler/amazon, and getting complete reliability - for free. As for your particular issue with other videos you can can also keep in mind that your key-word targeted video will show on other marketers campaigns placed on youtube as well - so your "leak" is also getting you extra views.

                          For newbies I say, stick with the free hosts to drive traffic - if there are any disadvantages as elluded to above, I have yet to experience them after 3 years. This will keep your regular shared-hosting fees very low and predicatable. Once you start to offer restricted, higher quality videos of different sizes and aspect ratios, then look into a paid service like WebVideoZone or techsmith - I have both of these too and services like this exist and are booming for a reason. They handle all the tech specs for you (I use the suggested FLV format) and they add nice features like redirect, multi-track and embed features too. Then you can have all your subscriber/private/paid videos managed from a central location at a fixed cost.

                          If you want to host on your own page, Josh is your source - no doubt. He wants you to host your own! To me, it's just much better to have a worry-free system in place that also exposes your video to a wider audience.
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                          • Profile picture of the author Josh Anderson
                            Originally Posted by Marty S View Post


                            If you want to host on your own page, Josh is your source - no doubt. He wants you to host your own! To me, it's just much better to have a worry-free system in place that also exposes your video to a wider audience.
                            No I don't. I actually would want a publisher to choose the best most optimized hosting, delivery, and response strategy for the purpose the video is being deployed.

                            What I am sharing are principles that could help solve the problem you originally experienced.

                            This thread is discussing things that effect visitor experience and traffic that is at your site. It has nothing to do with "wider exposure."

                            If you want the best of both worlds upload the video to youtube and then use optimized self hosted technology to boost the response on your page. You do not have to sacrifice one for the other.
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                            • Profile picture of the author Marty S
                              Sorry, for me youtube is ALL about exposure - forgive me for not separating the concepts!!!
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                              • Profile picture of the author JP Wilson
                                Marty, at the end of the day everybody's got their own opinion. I say, once you've reached at a certain level in your business, recommendations are just that... recomendations. Ultimately you will do what works best for you.

                                So my friend, it sounds like you are using youtube (as a video player) to great success, and good for you. When I say that I prefer to use it as a quick fix (which is absolutely true) I mean it in the context of what this thread was originally discussing (embedding videos). I don't think there's anything "newbie" about using youtube as a marketing platform and I doubt that many people do. But regardless of anyone's success with it, I think that they still have to acknowledge its downfalls, just like anything else. And there were certainly some good points raised in this thread.

                                But that being said, do your thing brother! Hell, if it works for you, then that's really all that matters (with respect to your business).
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                              • Profile picture of the author Scott Lundergan
                                On a related subject.....

                                ...since this thread is about YouTube and video on sales pages:

                                When deploying video content for clients, we can end up with three to six
                                different versions if they are doing video marketing. If the video is only going
                                in one-place, the below types get created for either YouTube/self hosted
                                videos on sales-pages that can also end up elsewhere in the overall marketing funnel:

                                1. Autoplay version: without a "click here, etc" call to action on the first frame

                                2. First frame: When using a video player that defaults to the first frame

                                3. Last Frame: When using video players that stay on the last frame so the
                                ending call-to-action stays on screen

                                4. Extended Last Frame: For YouTube videos and salespage videos where the
                                video player defaults to a black screen or a random frame. This way the
                                call-to-action stays up long enough for the visitor to not miss it.

                                5. Video Syndication: URL at the bottom with ending call to action.
                                Pretty self-explanatory for warriors

                                6. Image Grab: For salespage call to actions when using players that require or
                                optionally use a first frame that can be pulled from an external source or by
                                using the YouTube Thumbnail Preview strategy

                                From what I've seen and tested with many clients, the integration ways (like above)
                                of using either YouTube or self-hosted videos on salespages is another key element
                                to consider for the thread for those looking to maximize their response.

                                Very best,

                                Scott
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    • Profile picture of the author Ray Erdmann
      Originally Posted by Josh Anderson View Post

      ..."
      However, what is costing people more in lost sales and conversions are poorly optimized videos with load times or buffering issues because of using poor codecs and too high a bit rate for their target market because they do not know any better...."
      Seriously? I've come across quite a few sales letters that use videos hosted on Youtube and have NEVER experienced slow load times or anything even remotely close to what you've indicated above. Care to share a recent URL that you've come across that had slow load times?

      Thanks,


      Ray
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      • Profile picture of the author Kevin AKA Hubcap
        Josh will correct me If I'm mistaken but I think he was referring to slow load times and other problems because of a lack of knowledge when encoding and hosting videos on your own server and not through You Tube.
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      • Profile picture of the author Josh Anderson
        Originally Posted by Ray Erdmann View Post

        Seriously? I've come across quite a few sales letters that use videos hosted on Youtube and have NEVER experienced slow load times or anything even remotely close to what you've indicated above. Care to share a recent URL that you've come across that had slow load times?

        Thanks,


        Ray
        Hey Ray,

        In that case we were talking about the other thread contributor's dropping use of self hosted videos because of that particular problem. I was referring to how a knowledge of bit rates, codecs, and play functions of more flexible players can completely eliminate that issue...

        If you have basic knowledge of these things you can make any video load and play in as little as one second without buffer issues... making it to appear to play instantly.

        I was not referring to youtube videos but self hosted videos in that part of the conversation.

        People often draw the wrong conclusions because they do not understand the various aspects of the technology which governs the issue they are wrestling with.
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  • Profile picture of the author Steven Downward
    I know that I have used other peoples YouTube Video's on my sites before and i did not know about that code. So that was helpful.

    I too preffer to put a video directly onto my site if I can but some marketing tools don't alow it. If I can i will always put my video directly onto my site because i control the content then. YouTube or any other people have no control over if it stays or if it goes away.

    Steve
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  • Profile picture of the author Tyrus Antas
    I see many people use Vimeo too. Do they know Vimeo are planning to shut down down their service to Asia, Africa and Eastern Europe? Meaning people from these parts of the world won't be able to upload or view videos! Lots of potential pitfalls from using third party service.

    Tyrus
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  • A couple of things to consider. Yes perhaps for direct response you don't want your visitor clicking on the video and being sent off to Youtube.

    However videos do open in a new window so your page is still present. I wouldn't use Youtube on a Direct Response page either as long as I had the site on super reliable hosting so I knew the video would play.

    Here is an SEO consideration. Google looks at a whole lot of onsite factors when ranking a site. One of which is speculated to be the amount of time a person spends on your site. With targeted Youtube content you can have visitors sit right on your page and view videos... if they open the video by clicking on it they go to Youtube but your page is also still open. Check the retention times of your Video Pages with Analytics.

    I actually WANT people to use the reply and view additional videos. I have my sites set up so they can do this.

    I also do not want to Host the Videos and pay for the additional bandwidth or take the additional time to set things up.

    I guess what it comes down to is your purpose for using video on your sites.

    I think the original posters point is valid, and the great thing about the Forums is there are many people with different experiences that can lend their opinion that brings to light even more options that we may not have thought of on our own.
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  • Profile picture of the author Clyde Dennis
    Kevin Riley beat me to this one but it's worth repeating... YouTube provides the solution to the problem you've outlined here.
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  • Profile picture of the author MichaelHiles
    Amazon S3 is pennies per terabyte.
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  • Profile picture of the author TMJonsson
    Does anyone have any good resources for learning about the use of the Amazon S3 platform?

    I've heard nothing but good things about it, but I do not really fully understand exactly what "it" is...
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  • Profile picture of the author Daniel E Taylor
    I use viddler for all salespage/optin videos.

    Daniel
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    • Profile picture of the author TMJonsson
      Originally Posted by Daniel E Taylor View Post

      I use viddler for all salespage/optin videos.

      Daniel
      I really like Viddler as well.

      Great options for displaying your content.

      It also has a privacy embed option, which could easily be used if you wanted members only private content!
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  • Profile picture of the author Loren Woirhaye
    Absolutely. I put stuff up on YouTube all the time. For
    not-squeeze pages it's okay too... but when you need to get
    an opt-in and your video stalls to buffer the visitor is going
    to make a decision... and in many cases he or she will decide
    to leave your site.
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    • Profile picture of the author JP Wilson
      Yup. I have to agree.
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  • Profile picture of the author ianternet
    well that is why I avoid using youtube but that is a good trick to remove the related videos. which I use to use back in the day on my older sales letters but now I host my own videos to have more control
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  • Profile picture of the author Stu Eaves
    Thanks JP, good advice there ;-)
    I have used YouTube videos in some of my sites and I think they are OK - it's better to have your own player on your own page because you can completely customise it and blend it into your own site. But for a quick test to see if something will sell, it's fine - then when you have the time/money available get someone to do it for you or do it yourself. That's my own views on this, and i've often done both myself and made sales with both types of video.
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