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Crocweb Down!!

by Snow_Predator
17 replies
Crocweb is down, according to my site stats, it's been down for the last 8 hours!!!

Anyone have any news?
#crocweb
  • Profile picture of the author aars14
    It is down for me as well, they have stated on an hosting forum that they are working to resolve the issue.
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  • Profile picture of the author KabirC
    Almost 16 hours of downtime now, switched hosts but can't get any of my data switched over because everything is down. This doesn't look good at all.
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    • Profile picture of the author vietnap
      In case of the main server down and you want to move out, can you ask them for off-site backup? Or they don't have that in plan features?

      Originally Posted by KabirC View Post

      Almost 16 hours of downtime now, switched hosts but can't get any of my data switched over because everything is down. This doesn't look good at all.
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  • Profile picture of the author yoangov
    If they guarantee 99% uptime or something (as these companies always do), try changing your hosting provider, and also ask for your money back.
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    • Profile picture of the author igorGriffiths
      Recently switched to them, they did say yesterday that they were getting DDOS attacks plus their FB page says their server company is not helping.

      Sites still down at the moment but before switching again the question has to be which hosting companies own their own servers rather than rent space like Crocweb.
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      • Profile picture of the author sprucehill
        Originally Posted by igorGriffiths View Post

        the question has to be which hosting companies own their own servers rather than rent space like Crocweb.
        Yes, that is the question. I have had Crocweb for about 18 months and never had a problem before. I only have 2 sites on there, 1 is now back up again, but it is a new site that I just installed Wordpress on 3 days ago and had not yet added the content, so it is not a big deal anyway.

        The other site is still down, and I still cannot access cpanel. Fortunately I have a recent backup so I can move to another host easily.
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  • Profile picture of the author mrlaptops
    Yes, Crocweb still down until now. They got DDOS attacks.
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  • Profile picture of the author Ekkato
    Hi,
    Crocweb is almost 30 hours down, I am looking new reseller host plan, it´s a shame but I can´t wait any more my clients are angry and they can´t wait any 24hours more.
    Any suggestion from StableHost or HawkHost?
    Thanks.
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  • Profile picture of the author kpmedia
    I would highly suggest Veerotech or Arvixe for reseller hosting.

    Only Stablehost if you've got your own billing panel, or don't need a billing panel.

    The reason resellers flocked to Crocweb is because it was cheap. Well, now you know what happens when you buy cheap. The datacenter they were using is for some reason unwilling or unable to stop this DDoS. It may be a result of not paying for better facilities and hardware.

    I've always been afraid that this would happen.
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    • Profile picture of the author CrocWeb
      Hey,

      Sorry, I do not visit this forum very often. We did have issues last month due to the attacks however our network is now protected by BlackLotus (blacklotus.net).

      Originally Posted by kpmedia View Post

      The reason resellers flocked to Crocweb is because it was cheap. Well, now you know what happens when you buy cheap. The datacenter they were using is for some reason unwilling or unable to stop this DDoS. It may be a result of not paying for better facilities and hardware.

      I've always been afraid that this would happen.
      This is incorrect information, we never cut corners and we always strive to deliver high quality service. We are one of the first hosts to offer pure solid-state drive hosting, our hardware is not cheap. Partnering up with BlackLotus secures CrocWeb's future.
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      CrocWeb :: A Leading Canadian Hosting Provider
      Pure SSD Powered Web Hosting, Reseller Hosting and Virtual Private Servers
      www.crocweb.com :: Serving Thousands Worldwide Since 2009
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      • Profile picture of the author Snow_Predator
        My sites (and income) were gone for 2 days straight! I considered leaving for a new host, but I'm gona stick it through for now. No time to mess with hosting, have to focus on developing my products, lol.

        Crocweb still kicks Hostgator's ass.
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        • Profile picture of the author kpmedia
          Originally Posted by Snow_Predator View Post

          Crocweb still kicks Hostgator's ass.
          ^ Worth repeating.

          @Crocweb: Yep, you've made some good moves lately. You're learning from failures, therefore not doomed to repeat them as most hosts would do. Kudos!
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          Reviews:           Need a good VPS, dedicated server, or unlimited host? (This is NOT a fake "top 10" list!)
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          • Profile picture of the author CrocWeb
            Originally Posted by Snow_Predator View Post

            My sites (and income) were gone for 2 days straight! I considered leaving for a new host, but I'm gona stick it through for now. No time to mess with hosting, have to focus on developing my products, lol.

            Crocweb still kicks Hostgator's ass.
            Originally Posted by kpmedia View Post

            ^ Worth repeating.

            @Crocweb: Yep, you've made some good moves lately. You're learning from failures, therefore not doomed to repeat them as most hosts would do. Kudos!
            Sorry for the issues and thank you for understanding.
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            CrocWeb :: A Leading Canadian Hosting Provider
            Pure SSD Powered Web Hosting, Reseller Hosting and Virtual Private Servers
            www.crocweb.com :: Serving Thousands Worldwide Since 2009
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  • Profile picture of the author reelgraphics
    I was also affected by the downtown and it also upset my clients but from my reseller hosting experience so far Crocweb had the quickest support. This is actually what attracted me to them.

    I am pitching my tent here for now.
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  • Profile picture of the author Anne-Marie B
    My site is back up after 36 hours. I am will stick it out since it's the first time this happens but if it happens again I am moving to a new host.
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    • Profile picture of the author sprucehill
      Originally Posted by Anne-Marie B View Post

      My site is back up after 36 hours. I am will stick it out since it's the first time this happens but if it happens again I am moving to a new host.
      Me, too. I did get an email from Crocweb saying that they are offering 3 months free to anyone whose sites were affected. All you have to do is put in a support ticket to Billing and ask for it. I plan to do just that.
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