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Namecheap Problem

by bobsstuff
3 replies
I just signed up with namecheap and am trying to buy a domain name
Namecheap asks for my information including
MY STATE: CA
MY ZIP CODE: 93030

I enter those and namecheap says:
Please enter all required data :
Zip code should be in XNX NXN format (X-letter, N-number)
A valid state code is required

Yes, my country is listed as UNITED STATES.

I am trying to take advantage of their discount today, but can even get properly registered.

Any help or suggestions?
#namecheap #problem
  • Profile picture of the author Kingfish85
    Originally Posted by bobsstuff View Post

    I just signed up with namecheap and am trying to buy a domain name
    Namecheap asks for my information including
    MY STATE: CA
    MY ZIP CODE: 93030

    I enter those and namecheap says:
    Please enter all required data :
    Zip code should be in XNX NXN format (X-letter, N-number)
    A valid state code is required

    Yes, my country is listed as UNITED STATES.

    I am trying to take advantage of their discount today, but can even get properly registered.

    Any help or suggestions?
    Have you tried contacting them?
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  • Profile picture of the author Frank Donovan
    Bob, Namecheap has recently redesigned the site, so it could be a bug in the system. Try "CA 93030". Failing that, contact customer support. They're usually pretty quick to respond.

    .
    EDIT: I just noticed the wording "A valid state code is required". So including the "CA" should do it.
    Signature


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  • Profile picture of the author bobsstuff
    They are having a promotion today only. Support is busy. I just spend the better part of an hour with a useless rep in ONLINE CHAT.

    Do they have a phone number. I should look.

    ON EDIT: I just looked and only see LIVE CHAT, no other contact info (maybe I'm blind and should look again)

    NOPE:
    Do you provide phone support? (FAQ) Namecheap.com ...

    Do you provide phone support? Unfortunately, we do not have phone support at
    this time. However, you can always contact us via our 24/7 live chat or ticket ...

    ?????????? However, things are working now. ????????? My browser? or.......??

    Edit again:     Thank you for your help. Computers are a mystery at times.
    Signature
    Bob Hale
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