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Can you put a sign up page before the product download page?

by Elevoution
8 replies
Hope you guys can help with this question.

I've created a product and webpage that I am going to put on Clickbank (I'm new to Clickbank).

I don't know if Clickbank allows this but I want to set things up so, that after completing payment the customer has to enter their details (email etc) to get to the download page.

Can this be done?
#download #page #product #put #sign
  • Profile picture of the author seantanmarketing
    Clickbank might not allow to do so.

    You can put the sign up form in the download page and then offer your customer to sign up to get extra bonuses.

    I have submitted a product to be reviewed and rejected by Clickbank because the return url cannot go to 'one time offer page' then download page. Or your one time offer cannot on top of the download page. (means you show the one time offer at the top and then download link at the bottom - this do not allow as well).

    I suggest to follow the Clickbank rules and always check with them if you have any questions.
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    • Profile picture of the author melanied
      I don't know if Clickbank allows it or not, but as a customer, I feel pretty resentful being told I *have* to opt-in to get the product I just paid money for.

      I never confirm the sign ups. :/
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      *melanie

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  • Profile picture of the author Micheal Perkins
    Since it's a paid product I would do what Sean said and give them the option to sign up to get some free bonuses. Another option is to offer them free upgrades in the future if they sign up.

    The benefit there is they get what they feel is an incredible value with future updates. On the unsbscribe page put as you message that they will loose the ability to receive free updates in te future and if they unsubscribe they will have to pay to get any future updates.

    This will make them feel like they are loosing something valuable if they do not opt in, and the same if they later try to unsubscribe.

    The biggest objection most product owners seem to have to this is they are concerned with future sales they will loose. You can make that up and more with the lifetime value of the customer by making affiliate recommendations.

    Mike
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    • Profile picture of the author Nigel Greaves
      Like Melanie and Paul I take a very dim view of someone forcing me to sign up before I get what I paid for. A warrior did this to me a couple of weeks ago and I unsubscribed immediately I got my download link.

      Originally Posted by Micheal Perkins View Post

      On the unsbscribe page put as you message that they will loose the ability to receive free updates in te future and if they unsubscribe they will have to pay to get any future updates.

      This will make them feel like they are loosing something valuable if they do not opt in, and the same if they later try to unsubscribe.
      This would guarantee I'd never do business with the person again. As far as I'm concerned that's an appalling way to conduct business and I wouldn't even consider puchasing from someone employing such tactics like that.

      It smacks of sleazy desperation to keep you on their list so they can spam the sh*t out of you. If you've got a good product people will sign up and stay without blackmail.

      Nigel
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  • Profile picture of the author Micheal Perkins
    I can appreciate your view, but it is simply pointing out exactly what happens.

    If you have already stated that anyone who signs up gets free updates, the reminder is to let them know they loose the ability to receive free updates because you email the link to download the updated product using your email list.

    It's not blackmail and it's not desperation. It's pointing out the facts so the person can make an educated decision.

    Mike
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  • Profile picture of the author mikemcmillan
    I know that CB doesn't "like" this kind of thing, but there are certainly some pretty big CB vendors who do this. About a month ago I bought a product and had to sign up before I could get my download.

    I mean, to me, I feel we had a contract: Give me your money and I'll give you your product. So I give them my money, and then--the contract changes and they want more from me (my name and email). Like others have said, I don't think that's right.

    I would do it as sort of an up-sell rather than a OTO and put a page up between the "click to order" and the order processing page. Like others have said, give them a free bonus or something like that to encourage them to opt-in. Then have a "No thanks, I'm not interested" link to click that will take them to the processing page.

    The only bad thing is that a customer who has got to the point of clicking on the "order here" button is such a precious commodity, a few who are on the edge of buying or not buying might leave. Some split testing might help.
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  • Profile picture of the author jasonl70
    You "have to" provide ALL your contact details on purchase pages, which is put into customer databases by people who doesn't use 3rd parties like CB..

    Do people "resent" that?

    Why does not having it all happen 'behind the scenes' somehow make it so bad?
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    -Jason

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  • Profile picture of the author jasonl70
    Here's a possible way around it:

    Have your order button go to a "page 1 of 2" on your own site. Page 1 is asks for contact info. It posts to aweber, which forwards to page 2. Page 2 is the CB checkout page (pass the info from page 1 all the way through to it, so it prepopulates).

    If you can make it all part of the checkout process, it should be more 'palatable' to those sensitive souls out there..

    You can also have CB forward the buyers details to your 'thank you page'. Use the data to prepopulate your AR form on the TY page. Set the form fields as invisible, make the submit button text say "click here to download", and use the actual file url for your AR thank you page. This would add all your customers to your customer list whenever they downloaded your product.
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    -Jason

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