Godaddy Deleted My Domains and is selling them on Auctions

by kiwilx
63 replies
So I decided to buy some domains with godaddy, after I bought some domains they decided to lock my account for verification purposes, after I sent them my ID and all of the documentation they told me:

"Thank you for your inquiry. The referenced shopper account has been carefully reviewed by our verification office and is not eligible for reinstatement."

All they asked me was my ID, I sent them even my payments proof. Now I did a fast search to look out for the domains that I bought and I find that some of my domains are being sold at their auction.

P.S: They haven´t refunded me yet for those domains.
#auctions #deleted #domains #godaddy #selling
  • Profile picture of the author bmw040
    Call them and keep asking to speak to a supervisor until you get an answer you understand (or like).

    Keep writing down the representative's names for your records.

    Sometimes email is not the best solution to solve issues like these.

    Good Luck!
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  • Profile picture of the author sbucciarel
    Banned
    That's heavy handed. I don't know the details, such as why they didn't like your account, but they should have at least refunded you.
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  • Profile picture of the author affiliatez
    To get the Refund, you must cancel those domains, go to domain management dashboard, choose the domains cancel and live chat for instant refund.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by affiliatez View Post

      To get the Refund, you must cancel those domains, go to domain management dashboard, choose the domains cancel and live chat for instant refund.
      You need to handle this kind of situation on the phone. Godaddy already canceled the domains and his account. He doesn't control the domains any longer.
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  • Profile picture of the author nicheblogger75
    Wow. I've never heard of GoDaddy doing anything like this. Could anyone elaborate on why they might take steps like these? Maybe there was a very valuable domain in there that they wanted to sell for themselves because they knew it would make a bunch of money at auction? Even if that's the case it's a pretty rotten thing to do. I have most of my domains with GoDaddy and this kind of scares me a little.
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  • They still do this.....

    In 2009 I bought 2 keyword rich domains from them and after two days my bank was refunded for the two domains. When I checked to see if my domains are still online I discovered that they were now selling them $200.

    That was the last time I associated with Godaddy.
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    • Profile picture of the author PCH
      Originally Posted by Makabongwe Maseko View Post

      They still do this.....

      In 2009 I bought 2 keyword rich domains from them and after two days my bank was refunded for the two domains. When I checked to see if my domains are still online I discovered that they were now selling them $200.

      That was the last time I associated with Godaddy.
      Crikey, that's hard to believe! I mean, I do believe you - but it is unbelievable. What on earth gives them the right to wield this sort of power.

      That's beyond despicable. Is there any sort of regulatory body that you can complain to? Anybody?
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    • Profile picture of the author AnniePot
      Originally Posted by Makabongwe Maseko View Post

      They still do this.....

      In 2009 I bought 2 keyword rich domains from them and after two days my bank was refunded for the two domains. When I checked to see if my domains are still online I discovered that they were now selling them $200.

      That was the last time I associated with Godaddy.
      I've heard of them doing this with clever, keyword rich domain names too. An acquaintance of mine (in spite of my advice to move away from GoDaddy), had an account with them for a couple of years. One day she purchased a batch of new, catchy, keyword rich domains from them and within 2 days they closed her account and put all her domain names (old and new) up for auction. She was devastated.

      It's almost as if they have people assessing newly purchased domains for their potential value.

      They also monitor domain name searches and grab likely good domains immediately. I've heard several instances of people searching for domains to purchase, only to return later and find they're no longer available.
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      • Originally Posted by AnniePot View Post

        I've heard of them doing this with clever, keyword rich domain names too. An acquaintance of mine (in spite of my advice to move away from GoDaddy), had an account with them for a couple of years. One day she purchased a batch of new, catchy, keyword rich domains from them and within 2 days they closed her account and put all her domain names (old and new) up for auction. She was devastated.

        It's almost as if they have people assessing newly purchased domains for their potential value.

        They also monitor domain name searches and grab likely good domains immediately. I've heard several instances of people searching for domains to purchase, only to return later and find they're no longer available.
        Yes they do that as well. I never use Godaddy for searching available domains, I use namecheap.
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        • Profile picture of the author Meharis
          Originally Posted by Makabongwe Maseko View Post

          Yes they do that as well. I never use Godaddy for searching available domains, I use namecheap.

          Makabongwe Maseko

          Sorry, that's is just as bad and unsafe.

          Here's the only place you can check for domains
          availability without any risk at all:

          Internic | Whois

          Meharis
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      • Profile picture of the author BWHadam
        Originally Posted by AnniePot View Post

        I've heard of them doing this with clever, keyword rich domain names too. An acquaintance of mine (in spite of my advice to move away from GoDaddy), had an account with them for a couple of years. One day she purchased a batch of new, catchy, keyword rich domains from them and within 2 days they closed her account and put all her domain names (old and new) up for auction. She was devastated.

        It's almost as if they have people assessing newly purchased domains for their potential value.

        They also monitor domain name searches and grab likely good domains immediately. I've heard several instances of people searching for domains to purchase, only to return later and find they're no longer available.
        that's shocking...
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        • Profile picture of the author Kay King
          My point is mostly that these companies should tell you exactly why they are doing what they're doing.
          We may not have all the story - it's odd they would say:

          The referenced shopper account has been carefully reviewed by our verification office and is not eligible for reinstatement
          Sounds as if the OP has had a problem in the past - otherwise there's no need for reinstatement of his account.
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      • Profile picture of the author davidaclark
        Originally Posted by AnniePot View Post


        They also monitor domain name searches and grab likely good domains immediately. I've heard several instances of people searching for domains to purchase, only to return later and find they're no longer available.
        I did a domain search on Godaddy. They said the .com domain was not available but I could buy it for, I think $250 or so.

        I tried a different name registrar, it was available and I bought it for a few dollars. I now never search for a domain on godaddy unless I am ready to buy and have checked it out first with someone else.
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        • Profile picture of the author Hermawan
          Originally Posted by davidaclark View Post

          I did a domain search on Godaddy. They said the .com domain was not available but I could buy it for, I think $250 or so.

          I tried a different name registrar, it was available and I bought it for a few dollars. I now never search for a domain on godaddy unless I am ready to buy and have checked it out first with someone else.
          It happened to me, I search a domain at godaddy, it said available / for sale at $60 , then check at namecheap it unregistered/available ...
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        • Profile picture of the author armysmoke
          Originally Posted by davidaclark View Post

          I did a domain search on Godaddy. They said the .com domain was not available but I could buy it for, I think $250 or so.

          I tried a different name registrar, it was available and I bought it for a few dollars. I now never search for a domain on godaddy unless I am ready to buy and have checked it out first with someone else.
          This happened to me a few times with godaddy. One of the names I wanted to register was for $600.

          I went ahead and added the domain to my cart to see what would happen. Well, the cart showed the domain name price as $12.99 not $600.

          Really weird.

          Anyway, I've been with GD ever since registerfly.com took a dump. I have never had any issues with GD.
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  • Profile picture of the author kiwilx
    Yeh, I cannot acess my account and what is just ridiculous is the fact they told me

    "Thank you for your inquiry. The referenced shopper account has been carefully reviewed by our verification office and is not eligible for reinstatement." (I sent them proof of everything.)

    Some of the domains they are selling for more than 5000$ with an option for (buy now)

    Today I went to the bank and no refunds from them.
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  • Profile picture of the author talfighel
    I think that you should give them a call and have them direct you to a supervisor.

    Email is just not going to work very well for you.
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    • Profile picture of the author Steve B
      Kiwilx,

      I seriously doubt Godaddy is deleting your account for no reason at all. They wouldn't last long in business if that were true - yet they are surviving and thriving. Superbowl commercials suggest they are solid and that doesn't come from cheating customers.

      Since they mentioned to you that they weren't going to "reinstate" your account it suggests to me that you have broken the terms of your initial agreement with them.

      Saying that you have done nothing wrong just doesn't jive with your story. Obviously you have done something wrong and I am guessing that the terms of your agreement with them suggest they have every right to invalidate the registrations of your domains if the contract is broken.

      While I sympathize with your loss, I suggest you read carefully the terms of keeping a Godaddy account in good standing.

      Steve
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      • Profile picture of the author sbucciarel
        Banned
        Originally Posted by Steve B View Post

        Kiwilx,

        I seriously doubt Godaddy is deleting your account for no reason at all. They wouldn't last long in business if that were true - yet they are surviving and thriving. Superbowl commercials suggest they are solid and that doesn't come from cheating customers.
        It's a "verification" issue and I've heard this story before. If there was any kind of violation, other than they don't like his ID or where he lives, why then don't they just stop BS'ing around and tell him why they stole his domains and closed his account.

        I had over 300 domains with them. These stories are always about Godaddy. Never hear it with Namecheap or other registrars. I moved all of my domains out of Godaddy and have no interest in doing business with them again.
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        • Profile picture of the author wolfmmiii
          Originally Posted by sbucciarel View Post

          These stories are always about Godaddy
          No, not really...

          Namecheap.com stole my domain! - Domain Names - Web Hosting Talk

          https://forums.digitalpoint.com/thre...eve-it.856093/

          http://forums.hostgator.com/hostgato...n-t119249.html

          who are enom and why have they got my domain

          It's just the "in-thing" to do on WF so that's why you see GoDaddy mentioned more on these forums.

          If OP violated some TOS, it's not GoDaddy's responsibility to tell him what TOS he broke. Doing so only opens their fraud detection up to being gamed.
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        • Profile picture of the author Steve B
          Originally Posted by sbucciarel View Post

          It's a "verification" issue and I've heard this story before.

          Suzanne,

          I'm pretty sure we don't have all the details about Kiwilx's particular case and it's history. My post was based on the premise that, in my opinion, there is a reason why Godaddy invalidated Kiwi's account. We don't know what originally happened and Kiwi hasn't said.

          I would imagine that any time an account no longer exists, the domains are held at the registrar for a particular length of time before they are again made available to the public for registration. This isn't unique to Godaddy.

          It's a debatable argument whether Godaddy should be able to profit from those domains waiting to go public again; nevertheless, they (Godaddy) are in control of them until they let them go.

          My guess is, you will see them in the Godaddy auction at some ridiculous price and after a time of not being sold they will be registration eligible again.

          If Godaddy really did have the ability to shut down any account they wanted and grab the domain name themselves. . . logic tells me that they would grab up high traffic popular domains rather than some persons portfolio of non-producing domains.

          I am not arguing Godaddy's practices - I for one hate their long string of offer after offer before you can actually checkout - there is plenty not to like about their funnel.

          I just wonder if Kiwilx broke the terms of the registration agreement and gave Godaddy every right to cancel the domains.

          Steve
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          • Profile picture of the author sbucciarel
            Banned
            Originally Posted by Steve B View Post

            Suzanne,

            I'm pretty sure we don't have all the details about Kiwilx's particular case and it's history. My post was based on the premise that, in my opinion, there is a reason why Godaddy invalidated Kiwi's account. We don't know what originally happened and Kiwi hasn't said.
            Steve
            My point is mostly that these companies should tell you exactly why they are doing what they're doing. Anything else looks sneaky, unethical and underhanded. It would benefit their own reputation to divulge the TOS that the person is breaking, since none of these people seem to have a clue. They asked for ID, he gave them ID. Is he from somewhere they don't do business with or has sketchy ID? No one knows. Tell them and then they wouldn't be posting this stuff all over the Internet.
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            • Profile picture of the author Tsnyder
              Originally Posted by sbucciarel View Post

              My point is mostly that these companies should tell you exactly why they are doing what they're doing. Anything else looks sneaky, unethical and underhanded. It would benefit their own reputation to divulge the TOS that the person is breaking, since none of these people seem to have a clue. They asked for ID, he gave them ID. Is he from somewhere they don't do business with or has sketchy ID? No one knows. Tell them and then they wouldn't be posting this stuff all over the Internet.
              The actual point is none of us really has the first clue about what
              really happened here other than what the OP claims... and since I
              have absolutely no reason to take the word of an anonymous forum
              poster over that of a reputable business I've engaged with for many
              years...without a single problem... and with the best customer service
              I've ever experienced from ANY company... I call BS on the whole thread.

              Real business people with legitimate claims are on the phone settling
              them, not posting on forums where nobody can do anything to help.

              I simply don't believe any of these stories as they've been told.
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              • Profile picture of the author sbucciarel
                Banned
                Originally Posted by Tsnyder View Post

                The actual point is none of us really has the first clue about what
                really happened here other than what the OP claims... and since I
                have absolutely no reason to take the word of an anonymous forum
                poster over that of a reputable business I've engaged with for many
                years...without a single problem... and with the best customer service
                I've ever experienced from ANY company... I call BS on the whole thread.

                Real business people with legitimate claims are on the phone settling
                them, not posting on forums where nobody can do anything to help.

                I simply don't believe any of these stories as they've been told.
                That might be your actual point, but mine is as I stated it. As for reputable company ... I'd rather take my domain business elsewhere, and I did some time back.
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            • Profile picture of the author DubDubDubDot
              Originally Posted by sbucciarel View Post

              My point is mostly that these companies should tell you exactly why they are doing what they're doing. Anything else looks sneaky, unethical and underhanded. It would benefit their own reputation to divulge the TOS that the person is breaking, since none of these people seem to have a clue. They asked for ID, he gave them ID. Is he from somewhere they don't do business with or has sketchy ID? No one knows. Tell them and then they wouldn't be posting this stuff all over the Internet.
              Look at things from GoDaddy's perspective. If you have a system of identifying high risk customers and denying service to some of them, you probably don't want to tip them off on how they got caught.

              I'm sure many innocent people have been swept up, but that's just the nature of a global internet that includes developing nations. The scammers who make it harder on everyone in their country are to blame, not GoDaddy.
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              • Profile picture of the author sbucciarel
                Banned
                Originally Posted by DubDubDubDot View Post

                Look at things from GoDaddy's perspective. If you have a system of identifying high risk customers and denying service to some of them, you probably don't want to tip them off on how they got caught.

                I'm sure many innocent people have been swept up, but that's just the nature of a global internet that includes developing nations. The scammers who make it harder on everyone in their country are to blame, not GoDaddy.
                All that's true ... it just seems the company gets a lot of very bad press with moves like that. I would deny high risk customers as well but it seems like it would be fairer if they pre-screened them out rather than let transactions go through and then backtrack with no explanation.
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      • Profile picture of the author kiwilx
        Originally Posted by Steve B View Post

        Kiwilx,

        I seriously doubt Godaddy is deleting your account for no reason at all. They wouldn't last long in business if that were true - yet they are surviving and thriving. Superbowl commercials suggest they are solid and that doesn't come from cheating customers.

        Since they mentioned to you that they weren't going to "reinstate" your account it suggests to me that you have broken the terms of your initial agreement with them.

        Saying that you have done nothing wrong just doesn't jive with your story. Obviously you have done something wrong and I am guessing that the terms of your agreement with them suggest they have every right to invalidate the registrations of your domains if the contract is broken.

        While I sympathize with your loss, I suggest you read carefully the terms of keeping a Godaddy account in good standing.

        Steve
        I bought a few domains some were 4 words domains that were dropped from their Godaddy Closeout, some other domains I made a search and found really nice ones 4 characters, 1 day after I got a email from Godaddy asking me to send my ID, I did. What do I get?

        "Thank you for your inquiry. The referenced shopper account has been carefully reviewed by our verification office and is not eligible for reinstatement."

        I check the domains, some of them are being sold right now at one of their auctions. Price goes from 3000$+ some are still Repossessed by Go Daddy.

        If a service like this asks you for a photo ID in order to unlock your account and you send them a legit photo ID and they won´t unlock it then something is wrong here. Some of the domains I took some time to find them and some were 4 characters like: "abcd"
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        • Profile picture of the author wolfmmiii
          Originally Posted by kiwilx View Post

          Some of the domains I took some time to find them and some were 4 characters like: "abcd"
          This tells me that they didn't take your domains for their own gain then.
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          • Profile picture of the author kiwilx
            Originally Posted by wolfmmiii View Post

            This tells me that they didn't take your domains for their own gain then.
            They were not spelled like: abcd, jqlq, yryt etc.

            And all the domains should then be Repossessed by Go Daddy until they find a solution or wait for the costumer to call them rather just throwing them into one of their auctions.

            P.S - All information, ID, proof of payment was sent to them.
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            • Profile picture of the author wolfmmiii
              Originally Posted by kiwilx View Post

              And all the domains should then be Repossessed by Go Daddy until they find a solution or wait for the costumer to call them rather just throwing them into one of their auctions.
              They did come to a solution. Something about your account did not pass the "smell test" with them. They don't owe you a detailed explanation. If theyhae TOS and feel you broke those TOS, they can take action and not owe you anything.

              What country are you from? How many domains did you buy? How many did you buy in the past? What was your payment method? Registration term? etc?

              So many questions, so many things that could have caused an issue.
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              • Profile picture of the author kiwilx
                Originally Posted by wolfmmiii View Post

                They did come to a solution. Something about your account did not pass the "smell test" with them. They don't owe you a detailed explanation. If theyhae TOS and feel you broke those TOS, they can take action and not owe you anything.

                What country are you from? How many domains did you buy? How many did you buy in the past? What was your payment method? Registration term? etc?

                So many questions, so many things that could have caused an issue.
                I am not from U.S.A, payments were legit made from my own bank account and I used Paypal for that. None of the domains I have bought were from U.S or any other country. All of them were .com and I had one that was .mobi
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              • Profile picture of the author satrap
                Originally Posted by wolfmmiii View Post

                They don't owe you a detailed explanation. If theyhae TOS and feel you broke those TOS, they can take action and not owe you anything.
                Really?...
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      • Profile picture of the author vishwa
        Originally Posted by Steve B View Post

        Kiwilx,

        I seriously doubt Godaddy is deleting your account for no reason at all. They wouldn't last long in business if that were true - yet they are surviving and thriving. Superbowl commercials suggest they are solid and that doesn't come from cheating customers.

        Since they mentioned to you that they weren't going to "reinstate" your account it suggests to me that you have broken the terms of your initial agreement with them.

        Saying that you have done nothing wrong just doesn't jive with your story. Obviously you have done something wrong and I am guessing that the terms of your agreement with them suggest they have every right to invalidate the registrations of your domains if the contract is broken.

        While I sympathize with your loss, I suggest you read carefully the terms of keeping a Godaddy account in good standing.

        Steve
        Agreed With The statement of Steve. This is really weird to me also. I have also register domains with Godaddy and have doing business with them for more than 3 years and never had a problem like this. I think you have to evaluate your side also.
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  • Profile picture of the author extrememan
    Never heard of this before. Didn't know godaddy can remove domains from your accounts if they find it fishy. Did you get refunded from your purchases?
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  • Profile picture of the author wolfmmiii
    I gotta agree with Steve here. Part of the story is missing. GoDaddy just doesn't go around closing accounts and "stealing domains". There is info that's missing.
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  • Profile picture of the author lotsofsnow
    The problem lies with larger companies.

    They are all manned by people. Some people are highly trained and have lots of experience and some started the job last week.

    Once a company has grown beyond the size that the founder can control everything you will always find that things go wrong in single cases.

    The solution to this: not blame a whole company or organization for a single mistake.
    Give them a call, ask for a supervisor and try to resolve the issue.

    I also have a bunch of domains at Godaddy (and at other registrars as well) and I had my fair share of frustrations with Godaddy.

    The one thing that differentiates them from others: You can always call them.
    There is a phone number listed and somebody picks up the phone.

    That is not true for many other companies, unfortunately.

    And my experience has always been: If you can call a company it is always possible to resolve the issue. Be friendly and patient and let the person on the phone try to handle. If everything fails, ask for a supervisor.

    And if that does not seem to work: take a walk. Relax. Get some sleep and try to resolve it the next day. Once you slept over it your initial upset might very well be gone and you might be able to handle it then.
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  • Profile picture of the author TerriL
    I know from the day a domain expires, GoDaddy claims they will give prospective owners (up to 19 days) to reinstate, or be forced to pay a $80 per domain reinstatement fee... and that's if no one buys the domain after it expires.

    I had a two word .net and several others expiring, and only (1) showed up in GoDaddy Auctions with an asking bid of $250.00. The .org for the same two word domain was on their auction with a Premium price of $2,777.00 - Personally, I think their system automatically seeks out 'TLD's Most Likely to Succeed' for lack of a better term, and given the chance they will 'take them' and attempt to sell them as 'Premium Domains' themselves if given the chance.

    PS- I reinstated my domains without penalty, but was concerned they 'could' get an offer and refuse to reinstate my two word .net domain. I'm considering, parking it, and asking $3,555.00 since the .org is asking $2,777.00 - but I doubt it'll sell without a website, traffic, and some heavy proof it's worth anything over the $9.99 I just paid to renew it.



    Now, in the case these domains were NOT expired... I'd be on the phone demanding answers, not messing around in here!

    Good Luck.
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  • Profile picture of the author kiwilx
    They should keep all of the domains repossessed, but some of them are repossessed by go daddy while the premium ones are being sold on auctions.
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  • Profile picture of the author wolfmmiii
    What country are you in?
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  • Profile picture of the author Janice Sperry
    On the very top of the GoDaddy home page:

    24/7 Support (480) 505-8877
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  • Profile picture of the author IMDESTROYER
    Banned
    Who ever has gone through this needs to seriously market several of there stories online. Such a crappy company shouldnt be able to get away with wall street bullshit like that.
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  • Profile picture of the author Augustinus
    I heard about them a lot.... but I did not have such problems. I am happy customer . I hope i will be for a long time
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  • Profile picture of the author Sarevok
    Listen...

    Talking this over via email or in the forums won't resolve a thing.

    You need to call them and get a team leader on the line.

    Simple as that.

    Hope it works out. But remember - effective communication can resolve 99.99% problems like this.

    Later
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  • Profile picture of the author edlewis
    Another reason to use Namecheap. I left GoDaddy years ago after I had several domains pulled out from under me...and "tasted" for several days before they were made available again after 5 days.

    I could care less how many Super Bowl ads they run...they are one company online that I never do business with and I always recommend others do the same.

    Avoid them like the plague.
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  • Profile picture of the author GaryCarlyle
    I use Goddady but I resent it now as they support SOPA and PIPA.
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  • Profile picture of the author DubDubDubDot
    What country are you from?

    Did the domains actually land in your account or were you still waiting for them to fully clear TDNAM?
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  • I believe a phone call is the best way to solve this problem
    document everything said and keep asking for a supervisor that
    can help solve the issue.
    Always try to remain calm and talk in calm voice
    even through it is very hard to do at times.
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  • Profile picture of the author cbpayne
    GoDaddy are NOT going to arbitarily delete an account for no reason. I don't think the OP is telling the full story.

    Every time I have seen a thread like this previously, when the full story eventually comes out, the person starting the thread ended up with egg on their face.
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  • Profile picture of the author Ean Stark
    Just give them a call,this is probably some misunderstanding.

    Communication is the key.

    Best,
    Ean
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  • Profile picture of the author Brent Stangel
    Real business people with legitimate claims are on the phone settling
    them, not posting on forums where nobody can do anything to help.
    This, obviously.

    I also moved all my domains away from GD. My new registrar treats me like they actually value my business and want to keep it. That's very valuable to me, and something I never felt from GD.
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  • Profile picture of the author senecahester
    I've read through most of the comments and I came no closer to figuring out if this actually happened, or if it did... Why? I've had this happen to me for old domains I didn't want to use and didn't renew. So of course GoDaddy sales the name, but I want to know what would make GoDaddy revoke a domain name if it isn't expired.
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    • Profile picture of the author davezan
      Originally Posted by senecahester View Post

      but I want to know what would make GoDaddy revoke a domain name if it isn't expired.
      At the least, if the domain name - or rather the registrant/account holder's use
      of it - violates Go Daddy's contract in some way (i.e. fraud, spamming).

      If Go Daddy charged the OP for those domain names, then they should at least
      refund him or her.

      Unless Go Daddy gives their side, unfortunately we'll never really know the OP's
      "entire situation" other than what he or she said.
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      David

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  • Profile picture of the author Adie
    I sympathy for the OP's loss but I still believe something wrong has been done here. I experienced the same with Namecheap. They did not stole my domain. They just deactivated it and told me what was wrong. It was resolved fast.
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    • Profile picture of the author LargeFit
      Banned
      [DELETED]
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      • Profile picture of the author chickenfillet
        Did anyone even read my post? Go to ICANN, and they'll sort GoDaddy out no problem.
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  • Profile picture of the author writeaway
    I wonder what other details are being left out there. This is not normal. They wouldn't take such a rash action without justification considering the legal liability. What is the complete picture?
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  • Profile picture of the author chickenfillet
    Originally Posted by kiwilx View Post

    So I decided to buy some domains with godaddy, after I bought some domains they decided to lock my account for verification purposes, after I sent them my ID and all of the documentation they told me:

    "Thank you for your inquiry. The referenced shopper account has been carefully reviewed by our verification office and is not eligible for reinstatement."

    All they asked me was my ID, I sent them even my payments proof. Now I did a fast search to look out for the domains that I bought and I find that some of my domains are being sold at their auction.

    P.S: They haven´t refunded me yet for those domains.
    Don't any of you know what to do? This is what you do:

    Contact ICANN, and explain what they did, with screenshots, transaction receipts, and payment receipts. ICANN will contact GoDaddy on your behalf, and ask for further information. All I will say is, ICANN will literally rape ANY Registrar that does this, if you have the proof to show it.

    I was never in this situation, but whenever a Registrar does something stupid or doesn't give me the Auth code for my domain, I just contact ICANN, and they get a response out of the Registrar in less than 24 hours . The registrars scramble to adhere to ICANN, because if they don't, you don't want to know what will happen to the Registrar.
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  • Profile picture of the author k_a_babji
    The OP has not given any extra information other than contained in the original post. In other posts, he only reiterated the first post. Further, he did not reply directly to " which country he is in" question. In these circumstances, we cannot come to conclusion on who is right.

    Agreed, the registrars will try to gobble up domains, but whether the instant case is this, is very hard to determine in the absence of details. Then, the benefit of doubt goes to the registrar only.
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  • Profile picture of the author Anthony J Namata
    Wow, sounds utterly unimaginable. And what's even more scary is that there are people in here that know someone who's had a similar experience. This is crazy!
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  • Profile picture of the author cbpayne
    Originally Posted by k_a_babji View Post

    Further, he did not reply directly to " which country he is in" question. In these circumstances, we cannot come to conclusion on who is right.
    .
    If those who kept asking this could actually read, then they would know that the OP is from the USA.
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    • Profile picture of the author davezan
      Originally Posted by cbpayne View Post

      If those who kept asking this could actually read, then they would know that the OP is from the USA.
      A somewhat minor point, but:

      Originally Posted by kiwilx View Post

      I am not from U.S.A
      If I hazard a guess based on my past registrar work, I agree with Kay King.
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      David

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  • Profile picture of the author yourstores
    There are many horror stories linked to domain registration and premium domain names from a lot of different registrars and I think most of them have their own agenda when it comes to making extra money when they can.
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  • Profile picture of the author workoutstuff1
    I would get in contact with the Better Business Bureau. Provide your receipts, and go from there.
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