Support Ticket Platforms

by manthony

Posted: 10 years ago 9 replies

INTERNET MARKETING

Can anyone recommend a good support ticket website service I can integrate?

#platforms #support #ticket

WillR 10 years ago

I use and recommend Zendesk. Been very happy with it.
- Thanks
- Reply
Signature

.
âž¨ Here's How to Make Your First $177 Online
This Week Using the Piggyback Method...

.
{{ DiscussionBoard.errors[9027408].message }}
hustlinsmoke 10 years ago

https://www.clickdesk.com/ is about the only one with all the features and is a little pricey. I use them for top sites and just a regular free php script for the other sites.

On my to do list year to build one server side based that is alot cheaper than those guys, but can only do two sites at once.
- Thanks
- Reply
{{ DiscussionBoard.errors[9027429].message }}
Rok Solid 10 years ago

I use and like Freshdesk | Online customer support and helpdesk solution with a spoonful of freshness. The free version allows up to 3 users (I think) but it looks great and is pretty easy to set up.
- Thanks
- Reply
- 1 reply
Signature

I don't send traffic traffic to opt in pages anymore. I Do This instead...
{{ DiscussionBoard.errors[9027913].message }}
- Shaneman 10 years ago
  
  If your looking for a wordpress plugin - Support Dynamo is a wordpress plugin that is another option to look at.
  
  Shaneman
  
  Thanks
  
  Reply
  
  Signature
  Blue Heat Marketing Services - Save Time and Stand Out!
  
  {{ DiscussionBoard.errors[9028389].message }}
Pushkar Gaikwad 10 years ago

I have used both ZenDesk and FreshDesk and like both, there is also SupportBee https://supportbee.com/, do check them out too
- Thanks
- Reply
Signature

AeroLeads - Find Emails and Phone Number of any Business and Person
{{ DiscussionBoard.errors[9028429].message }}
awensman 10 years ago

We did a detailed, un-biased comparison of Zendesk and Freshdesk - check it out if you need help sifting through the differences (we're not affiliated with Zendesk or Freshdesk): Battle of the Helpdesk Platforms: Freshdesk vs. Zendesk
- Thanks
- Reply
{{ DiscussionBoard.errors[9128635].message }}
mkouril 10 years ago

I recommend LiveAgent multichannel HelpDesk, that provides awesome ticketing system. You´re able to set up access to different departments for your helpdeskers who can answer emails, chats, Facebook wall messages, Twitter, feedback, forum posts and voice calls from one integrated environment. It is cost effective, very simple to use and contains a huge number of features.
- Thanks
- Reply
{{ DiscussionBoard.errors[9355062].message }}
Genesys SEO 6 years ago

Also look into www.genesys.com. PureCloud by Genesys is designed to exceed modern customer expectations, built on state-of-the-art technology, so you can deliver exceptional customer experiences easily.
- Thanks
- Reply
{{ DiscussionBoard.errors[11304501].message }}
YourGoToWriter 6 years ago

I suggest Zendesk. It's very much efficient and it is easy to navigate. It also allows you to reply to your clients easily.

Loren
- Thanks
- Reply
Signature
WRITER FOR HIRE: 20 YEARS OF EXPERIENCE IN WRITING
{{ DiscussionBoard.errors[11304834].message }}

Support Ticket Platforms

Trending Topics

A healthy fascination for Hollywood...

How did you turn it all around?

Any thoughts on golf's latest phenom...Scottie Scheffler??

What's the Best IM-Related Skill to Learn Today That Can Help in the Future?

best high quality crypto traffic.