What I should do if someone cloned my website

9 replies
Hi guys,

I'm running a software website that provides people screen recording editing software worldwide, today, I found a person from Korea cloned my website with exactly the same website design, same text content and description, even the downloads also from my website. The only difference is the contact email and paypal account to receive the money. I'm afraid of the users buy from his website and nothing received from him then come to us ask for the license code. What should I do now to protect both my website and my users being cheated in the future?
#cloned #website
  • Profile picture of the author drd1812
    You might want to look into DMCA Protection & Takedown Services
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  • Profile picture of the author daxguy5
    That might be a hosting issue or something... How someone could have known that it was cloned so far?
    Try to find out if you are hosted on same shared hosting, if yes that might be a hosting issue, contact your hosting provider and explain what happened.
    On their end website what cloned yours it might be just that owner of that website had SAME IP as yours and pointed to same name servers as yours and then when he deleted his website from HIS hosting and left name servers unchanged on whatever domain name registrar he was using...
    That's what happened in my opinion best of luck
    you should contact to your hosting provider. thanks
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    • Profile picture of the author DireStraits
      Originally Posted by Syed Raza View Post

      That might be a hosting issue or something...
      Eh? How does this explain away the different PayPal and email address? Sounds pretty clear cut and not at all innocuous, to me.

      OP: Most times, complaints and threats to the offending party in such flagrant cases of infringement are like peeing into the wind.

      The better course of action is to sidestep them and issue an abuse complaint with their web host or service provider. If they're self-hosting from home, that's their ISP. There are sites on the 'net capable of fairly reliably identifying who this is if you're not technically inclined. Don't forget to include any evidence in support of your case.

      Additionally, filling out a removal request with each of the major search engines is often fruitful in getting the site or offending pages de-indexed quickly, but that doesn't stop customers referred from other sources being duped, hence the need to ensure the whole site is taken offline.

      All this might only be a temporary reprieve if they're persistence fraudsters, but they're still human and should eventually grow tired of constant setbacks if you stay on top of the problem.
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      • Profile picture of the author alexshawn1216
        It is not hosting issue, my server provider is linode, the faked one use server in Korea, I tracked his website information on whois website, and contact the owner, google and his service provider, but no any reply back yet. Besides, seems I already have clients paid on that website, he sent me email complaint no license code after paid for long time, which I can not find out in my database as well as my paypal account.Maybe I will follow @drd1812's advise to pay for DCMA to help me remove their website, any other advices?
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        • Profile picture of the author Jarrett
          Banned
          you do a whois search to find out his hosting company. Contact them, tell them what's going on as well as give proper proof.

          Do the same for Paypal and any other companies involved.

          they will handle it for you
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        • Profile picture of the author sbucciarel
          Banned
          Originally Posted by alexshawn1216 View Post

          It is not hosting issue, my server provider is linode, the faked one use server in Korea, I tracked his website information on whois website, and contact the owner, google and his service provider, but no any reply back yet. Besides, seems I already have clients paid on that website, he sent me email complaint no license code after paid for long time, which I can not find out in my database as well as my paypal account.Maybe I will follow @drd1812's advise to pay for DCMA to help me remove their website, any other advices?
          You don't need to pay for DMCA takedown. It's fairly easy to do yourself.
          Here's the instructions.
          http://domainingdiva.com/legal-issue...ipoff-artists/
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  • Profile picture of the author josep88
    I think you should take appropriate legal action.
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  • Profile picture of the author alexshawn1216
    I found the owner contact info and ISP via who is website and send them an email, I also send an email to google, after 10 hours, I checked the domain again, it was closed,problem solved, thanks guys.
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  • Profile picture of the author Ghoster
    You can use this tool to find out who is hosting the clone.

    Send them a DMCA take down notice. Here's a template.
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    On the whole, you get what you pay for.

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