(Now) Being aware that you need to listen to your list and cater to their needs and requests, I'm wondering if there is a way to mend the relationship. Strangely enough, the unsubscribe rates have been fairly contained, but the open rates have plummeted markedly.
Like a failed guy-girl connection, is it sometimes just best to admit that you 'stuffed up' and resolve to move on, lessons learned? Hey, I was Gung-ho, arrogant, and 'experimenting' a little too much with my followup series. You pay a price when you are inexperienced.
Your view? Email e-card apology? Jettison the list to my back folders? Get relationship counselling? Send everyone champagne and movie tickets?
I'm hurting here people. Us bad boys always get our whippings! Fire away ....