15 replies
I am a complete technology numpty and am trying to install a MySql/phpadmin database on my Yahoo c-panel.

I have followed the instructions, created the database, reset my password but all I cannot log in. Yahoo offer no help other than directing me to a page to download phpMyAdmin 4.1.12.

I have, but I have no idea what to do with it!

Am I making this difficult? Is there something I am missing? Does anyone run a yahoo c-panel?

Thank you for any advice. In anticipation, lost and confused.
#mysql #yahoo
  • Profile picture of the author DavidOlsen
    Hey Katie,

    If you've created the database and a user, you should be able to access it through phpadmin. Log in with your username and password.

    One question, what do you need the database for? You may have Fantastico or Quick Install in your cpanel. If you are trying to install a Wordpress blog or some other app, Fantastico/Quick install will create all necessary databases for you.

    Anyway, good luck.
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  • Profile picture of the author Myles Sinclair
    Katie,

    To make use of a MySQL database, you also need to create a user for the database. Make sure you keep a note of the password used when creating a user. Then you add the user to the database. You will then be able to access the database with phpMyAdmin.

    What do you need the database for?
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    • Profile picture of the author Myles Sinclair
      I found this video which is a pretty good step by step process -
      You will get to a bit where is asks you to select database privileges for user. This can vary depending on what you are using the database for. For a Wordpress install, tick the following - Select - Insert - Update - Delete - Create - Alter - Drop

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  • Profile picture of the author Katie Rich
    Thank you, I have the admin username and password but it refuses to let me in. I get the phpmyadmin entry screen but cannot access it. 'Cannot log in to the MySQL server' is the message.

    I need the database for an app I have just purchased. It has instructions but I need a mysql database for it.
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    • Profile picture of the author Myles Sinclair
      Originally Posted by Katie Rich View Post

      "...... I have the admin username and password but it refuses to let me in. I get the phpmyadmin entry screen but cannot access it. 'Cannot log in to the MySQL server' is the message...."
      Just to make sure I understand the steps you are taking.

      1. You login to your cPanel

      2. You click on phpMyAdmin

      3. You are then getting the error message?

      If above is what is happening, you will need to open a support ticket with your host.
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  • Profile picture of the author Katie Rich
    Thanks Myles. If only my cpanel looked like that and was as easy to use!
    There are no buttons to create the database, it's a complete faff.
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  • Profile picture of the author Katie Rich
    The steps were:

    1. File manager
    2. Database manager
    3. Install/upgrade admin tool
    4. Agree user terms
    5. Choose root for database - I chose MySql admin
    6. Database is updated
    7. Log in - which I do, but just get the 'Cannot log in to the MySQL server' message when I try my username and password.

    I have sent in a ticket, the waiting time is 24 - 48 hours, so I was checking to see if anyone had any idea for a faster solution.
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    • Profile picture of the author Myles Sinclair
      Originally Posted by Katie Rich View Post

      The steps were:

      1. File manager
      2. Database manager
      3. Install/upgrade admin tool
      4. Agree user terms
      5. Choose root for database - I chose MySql admin
      6. Database is updated
      7. Log in - which I do, but just get the 'Cannot log in to the MySQL server' message when I try my username and password.

      I have sent in a ticket, the waiting time is 24 - 48 hours, so I was checking to see if anyone had any idea for a faster solution.
      Good grief. I don't know what Yahoo are using, but it's not cPanel. I did a quick search and it seems Yahoo have quite a complicated way of doing things. Lots of unhappy users, so you are not alone. Although that doesn't help you much.

      Many hosts offer cPanel which is really east to use. Support ticket response time should also not be more than an hour or two. Unless you're really committed to using Yahoo, I'd give some thought to maybe a new home?
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  • Profile picture of the author darbok
    Originally Posted by Katie Rich View Post

    I am a complete technology numpty and am trying to install a MySql/phpadmin database on my Yahoo c-panel.

    I have followed the instructions, created the database, reset my password but all I cannot log in. Yahoo offer no help other than directing me to a page to download phpMyAdmin 4.1.12.

    I have, but I have no idea what to do with it!

    Am I making this difficult? Is there something I am missing? Does anyone run a yahoo c-panel?

    Thank you for any advice. In anticipation, lost and confused.
    when you install a mysql db you will create a username and pw. i havent used yahoos but other hosting providers do not make you manual install mql or phpadmin, you might want to consider changing. hopefully you wrote down the username and pw you made. not sure what your using the DB for but if your make a website thats interactive etc... you will need to know some PHP to connect your website to the DB. this is stuff that is easily accomplished by a tech newbie. i hope yahoo has some kind of customer service phone number or live chat... if you want to learn about HTML and PHP I'd suggest teamtreehouse.com (non affilitate) I dont sub anymore to them cause i cant afford the 25 a month but i liked the product.
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  • Profile picture of the author Katie Rich
    Thanks darbok.

    I need the database for an app. I have full instructions on how to install the app once I can access the database.

    I did use hostgator for a while, which has the normal c-panel. Yahoo's is totally different and can be difficult to use - as I have just found..
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  • Profile picture of the author Kingfish85
    I would advise that you move to an actual "web host". Yahoo isn't a web host and it's merely a "me too" service. Not to mention out of date.
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  • Profile picture of the author Katie Rich
    Thanks Kingfish85.

    I have no idea what a 'me too' service is. It's been fine for the last 6 years so I am reluctant to move and have to pay again for two services. I did have Hostgator, which I didn't much like and my main email and paypal email are connected to the yahoo account.

    I'll just hope that the support has a solution.
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    • Profile picture of the author Kingfish85
      Originally Posted by Katie Rich View Post

      Thanks Kingfish85.

      I have no idea what a 'me too' service is. It's been fine for the last 6 years so I am reluctant to move and have to pay again for two services. I did have Hostgator, which I didn't much like and my main email and paypal email are connected to the yahoo account.

      I'll just hope that the support has a solution.
      It basically means "hey, we offer this too" - they don't specialize in it, which is why you're having such a bad time trying to get things done.
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  • Profile picture of the author Katie Rich
    You are correct Kingfish85. It is physically impossible to use this hosting.

    I did manage to get into my MySQL but I have no idea how to use it and Yahoo do not provide assistance. The video's for the app installation from the seller are very clear, but my cpanel does not work like his so I cannot proceed.

    I'm looking at your hosting now. My brain is frazzled and I have no idea which package is best. Coffee and meditation time.
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    • Profile picture of the author Kingfish85
      Originally Posted by Katie Rich View Post

      You are correct Kingfish85. It is physically impossible to use this hosting.

      I did manage to get into my MySQL but I have no idea how to use it and Yahoo do not provide assistance. The video's for the app installation from the seller are very clear, but my cpanel does not work like his so I cannot proceed.

      I'm looking at your hosting now. My brain is frazzled and I have no idea which package is best. Coffee and meditation time.
      If you have any questions, feel free to let me know. In reality, it should have only taken a few minutes to get your issue resolved.

      -Brent
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