Getrespense Is DDos Attacked Again, stop your campaigns for a while

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I was having some problems with Getresponse today again. I just talked to support who said they are being attacked again but reassured me that their new system should overcome this.

Well, it's been strange for quite a while. Just checked my campaigns again and the signups are not working in a sense that they get timed out and the same error pops up as when the initial attack occurred. So I stopped them again. No sense to pay for clicks that lead nowhere.

I suggest that you stop your campaigns for a while as well.
#main internet marketing discussion forum #attacked #campaigns #ddos #getrespense #stop
  • Just had an email that they are experiencing a high volume of malicious traffic, whatever that means.
    • [3] replies
    • Hi Katie, I talked to them and one of the support staff said that they are being attacked again
      • [ 1 ] Thanks
    • If that is really the case it won't matter how much protection they put up. As long as the attacker wants to do damage, he will.

      I honestly don't mind them being down...just don't mess with my list lol It's one thing to have the list backed up but quite another to successfully upload again.
    • Think of it like a hosepipe.

      Then think of what happens if you try and put 10x as much water through a hosepipe at whatever pressure would force it through. What happens? The hosepipe would tear.

      That is what a DDOS attack does to servers. It is too much for them to handle, so they either, in a worst case scenario, get hot and physically fry, or they shut down.
      • [ 2 ] Thanks
      • [2] replies
  • one day at bandcamp.

    the day the first malfunction happened, I had cancelled my aweber account and was going to use getresponse. Before I signed up, I was looking for the latest reviews and saw their last issue. Then I thought, I'd wait and see what happened over the next week with their responses, and aftershocks.

    Thanks for the update, definitely avoiding this one.
    • [1] reply
    • That is pretty funny, because just a few days before the attack I created a getresponse account. Luckily, I did not cancel my Aweber account yet.

      Unfortunately, all my new campaigns are getresponse. What a nuisance!
      • [1] reply
  • I literally just upgraded my account 2 hours ago when it was working for a bit.
  • So much for that half a million upgrade.
    • [ 2 ] Thanks
    • [1] reply
    • Now they're gonna spend $1 BILLION... (in my best Dr. Evil voice)

      I love losing money on lead gen campaigns.

      Oh and the way things are going, I highly recommend you guys not use their internal click tracking on email campaigns. If you did, all of your clicks are wasted. If you didn't or don't, your links will work in delivered emails.

      Unfortunately, I use their clicktracking.

      A broadcast I sent last night which was on pace to generate 5-6K clicks. SMH
  • I'm on the 30 day free trial with them. it's been working for around 6 of those days so far.

    I tried MadMimi and Monkey something but neither were much good. I don't like Aweber, so I'm stuck.
    • [1] reply
    • I feel the same but unfortunately the attackers are making their rounds. From the last report we even know that they extorted money from Getresponse.

      Aweber was attacked a few months or so back, so in time I suspect all the autoresponders are going to be the target.

      At least, the paid services have the money to implement protection. I wonder how the free autoresponder providers will fare
      • [2] replies
  • Again, this is getting annoying... This attacker was probably bullied as a kid and didn´t get enough attention
  • You can say whatever you want about this attacks they are very frustrating. However I do the thumbs up for Getresponse keeping us updated so fast, keep on the good work guys!
  • And we are up again!

    Chumbawamba - Tubthumping - YouTube
    • [2] replies
    • No, you are still down, at least on my computer. My signup forms don't work! I keep getting Error 523
    • Sorry to say this but you where online for a few minutes as I tried to fix something in my account then it went down again
      • [1] reply
  • The hacker must have decided to put GR's expensive upgrade and claims to the test. It seems likely that this person will continue trying to attack GR in the future as well regardless of how much mitigation infrastructure is placed.

    I'm not sure if this was mentioned anywhere, but is GR getting the law involved in seeking out the culprit?
  • The latest status says
    "Investigating - We are currently experiencing some issues in our data center. We are working with all of our engineers and Windstream technicians to resolve all issues as soon as possible. "
    • [2] replies
    • I've been a GetResponse customer for about 8 years now and I have always been a big fan.

      However, it's clear that it's time for me to put a backup plan in place - mitigate the risk. I don't know the best solution yet but I'll be researching it soon. Actually I should have done this years ago.

      The last several days have been quite the wake up call.
    • I've been trying to join GetResponse for the past two weeks, but tapped the brakes, after these shocking service collapse incidents.

      Damage it does to the down day is one thing, but damage to unreliable reputation could be even worse.

      They'll have to find some way to turn this into a positive, and in the end maybe have the strongest system available.

      John
  • So what Aweber did to prevent and protect themselves from such attacks?
  • lol @ the blame game
  • i lose money because of this unannounce issue...
  • thanks to everyone who made this thing happen, due to Getresponse ddos attack we're suffered from spam email
    • [1] reply
    • I didn't follow your meaning.

      Cheers,

      Mick
  • Next time we'll have the hacker email you in advance. (;
    • [ 3 ] Thanks
  • This is a freaking night mare I suggest people get in to Self Hosting solutions.
    • [1] reply
    • And one thing to add. Mickk is a stand up guy. I also would bet they didn't sign up with Windstream but got slid in during the Nuvox / Windstream merger. Nuvox was a excellent ESP provider and knew a ton about DDoS mitigation and email delivery. The horror stories we are seeing played out with GR are almost trivial to some of the others I have dealt with in the last 2 years. Windstream could make 20GB fiber run like Juno. Windstream should be shot, buried in a ditch and the ditch shot into the sun.






      scratch that Juno worked.
  • Honestly, when this happened April 26-30 I took it in stride. I've been doing this long enough to know that stuff happens even though the incident cost me money I honestly felt moving forward that GetResponse would make the changes necessary so it doesn't happen again (or if it does, at least the length of downtime would be significantly reduced).

    At this point, I can't tell you how totally disgusted I am. Talk about a total letdown. This is absolutely ridiculous. I rarely run much paid lead generation and thank God I don't, I'd have to be up 24 hours a day babysitting your service.

    Statements like "...will give GetResponse the strongest always-on anti-DDoS protection in the email marketing space." are total non-sense and basically bait people into attacking you again.

    From what I gather, they put a pig in a $500,000 dress. You can have the greatest DDoS mitigation in the world but obviously GetResponse doesn't have adequate infrastructure to support it.

    GetResponse needs to find the weak link within their system and freaking fix it or hire some smart people to fix it for them.
    • [2] replies
    • GetResponse is up.

      Cheers,

      Mick
    • Mark Hess,

      I'll forward your comments to senior management. I understand and share your frustration.

      Cheers,

      Mick
  • It seems that they are back and working again.

    Hope that this does not happen over and over again in the near future.
    • [1] reply
    • Me too talfighel...me too
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    Getrespense Is DDos Attacked Again, stop your campaigns for a while

    I was having some problems with Getresponse today again. I just talked to support who said they are being attacked again but reassured me that their new system should overcome this. Well, it's been strange for quite a while. Just checked my campaigns again and the signups are not working in a sense that they get timed out and the same error pops up as when the initial attack occurred. So I stopped them again. No sense to pay for clicks that lead nowhere.