by gtork
21 replies
My current host (H.G.) goes down at least once a month, even though we are paying serious cash for VPS servers. I've had enough and am looking to switch.

Can't trust reviews out there because they all affiliate sites. Does anybody know of a reliable hosting company that has good customer service (that is not related to or an offshoot of H.G.)?
#hosting #recommend
  • Profile picture of the author Vid Yo
    Maybe I haven't paid enough attention, but I haven't had any problems with HG going down often. And quite frankly, the most attractive thing to me about them is their customer service efforts!

    Now, that being said, I haven't dealt with any others...I'm just surprised by your experience.
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    • Profile picture of the author Jimbrown123
      Originally Posted by Vid Yo View Post

      the most attractive thing to me about them is their customer service efforts!
      I'm using Knownhost for more than three and half years and their customer services is the best so far. they try to respond immediately or within 5-10 minutes and talk very politely. from mid 2010, i didn't look back any other hosting company. btw i've not usedd HG yet.
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      • Profile picture of the author Vid Yo
        Originally Posted by Jimbrown123 View Post

        they try to respond immediately or within 5-10 minutes
        Hhmmm...if by this you mean via email, HG actually utilizes instant chat. That is what I really like!
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  • Profile picture of the author webhosting
    If your main problem is the uptime, have a look at http://www.webhostingstuff.com/ . They probably use affiliate programs to monetize their website, but they also provide uptime monitoring so you can find companies with solid uptime.
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  • Profile picture of the author Adie
    HG is the best of all hosting I tried since 2002 so far and I even don't have a dedicated server.
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  • Profile picture of the author JaysonH
    Try powervps or knownhost. I was a customer of powervps for 4 years and my brother was a customer of knownhost for 2. Never had any problems with either of them and both provide almost immediate customer support.

    I think my average wait time on support tickets between them was no more than 10 minutes... Even if I sent a support ticket at 3am.

    Why don't I use them anymore? I down-scaled everything. I use to host hundreds of sites because I focused on lead generation. Now'days I'm a coach so I only need 1 website which doesn't require a VPS.
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  • Profile picture of the author Jimbrown123
    Originally Posted by gtork View Post

    My current host (H.G.) goes down at least once a month, even though we are paying serious cash for VPS servers. I've had enough and am looking to switch.

    Can't trust reviews out there because they all affiliate sites. Does anybody know of a reliable hosting company that has good customer service (that is not related to or an offshoot of H.G.)?
    Believe me friend you might need to give a try to Knownhost once. i'm using their VPS from more than 3 years and its best experience so far. In the past i used, Futurehost, Myhosting and Mochahost (too cheap and the worst i used) but nobody can beat knownhost in services like VPS and affordable rates.
    best of luck
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  • Profile picture of the author jeffreyhuan
    I highly recommend WiredTree for fast and reliable managed VPS.

    Have been using them for over 2 years and never had a single problem.

    Their support is top notch and tickets are always answered promptly.
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    • Profile picture of the author Jack Gordon
      Originally Posted by jeffreyhuan View Post

      I highly recommend WiredTree for fast and reliable managed VPS.

      Have been using them for over 2 years and never had a single problem.

      Their support is top notch and tickets are always answered promptly.
      +1 for WiredTree. I have been with them for 5 years now, and it is one of the few vendors I can honestly say it has been a great pleasure to work with.

      True 24/7 phone support, effectively zero downtime, good speed and service.
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  • Profile picture of the author The SEO
    Try hostwind its still going well for me.
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  • Profile picture of the author stews
    I've been with Justhost for years and never had a problem.
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  • Profile picture of the author SEOlover
    Quality services are available from A2hosting.com and Qhoster.com.
    These companies are able to meet the needs of many webmasters with specific demands.
    Prices are affordable. Support is online around the clock.
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  • Profile picture of the author krnekdo
    I would suggest Knownhost.com. They have great support and we didn't have any downtime in the couple of years that we have been with them!
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  • Profile picture of the author magiclouie
    I have been using hostmonster and bluehost for quite some time now and so far I like their services and their support. I tried 1and1 too.
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  • Profile picture of the author a2hosting
    I would also recommend posting on WebHostingTalk for recommendations to your specific needs and looking in their ad section. Their forum is web hosting specific (though there are a lot of good recommendations in this thread).
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  • Profile picture of the author ATAC
    Beyond hostng VPS by far the best company I have ever used and I have used alot ...
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  • Profile picture of the author bertieallsorts
    Hi

    I recently decided to change server host from HG as i had issues with them aswell and i moved to underhost which has turned out be a great move, reasonably priced, fantastic customer service which i think is better than hostgator who i was with for over 2 years

    goodluck with whoever you choose :-)
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  • Profile picture of the author Joe Crosbie
    Hey!

    For me, when hosting WordPress websites, WPEngine is my #1 choice. Hands down. The quality of their service is incredible, and I've yet to have a single issue with them.

    When wanting to host non WP projects, I'd have to recommend getting a VPS from A Small Orange. They also provide incredible service, and I've only one issue with them. Which they resolved within less than 10 minutes of me noticing it.

    Hope this helps someone.

    - Joe
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    • Profile picture of the author johnwp
      I have great success with liquidweb for hosting LP's and few WP sites.
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  • Profile picture of the author humbledmarket
    Banned
    This is my favourite topic (besides SEO), really enjoy commenting on these threads because we actively look for web hosting deals and have tried out quite a few host (thankfully haven't had any unpleasant experience)

    1. Check out WF Web hosting forum for some special Warrior Forum Deals. Look out for Croc Web and KingFish's Thread. Both of them are reliable WF member

    This should suffice for now, if you want a more detailed response I suggest searching up our other responses where I've gone through some detail discourse about each of the web hosting providers and how to gauge which one is best for you (they are all good though each can be slightly more suited for you depending on your needs/preferences)

    Hope you find the right host
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    • Profile picture of the author BizNearMe
      I'd go with us if you want 24/7 support, hosting AND a great adaptive/mobile friendly website all in one package for only $59 a month. You can even preview your website with all kinds of template options before you buy to see what your site would look like on desktop, tablet and mobile.
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      Looking for new customers right now? Need a comprehensive solution to dominate your market online? We're here to help: www.biznearme.com

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