I would love to hear your opinion on the difference between '30 day free trial' & '30 day money back guarantee'?
The reason I ask this is because I recently visited a website with a pretty impressive product and I was basically referred by someone I trust. I went to the site and noticed that their website offers a 30-day free trial. Now I use allot of SaaS products as I work exclusively online and I am used to the fact that '30 day free trial' means that you pay nothing in month one with your first payment then being deducted when your 30 day trial lapses.
Anyway I proceeded to checkout and noticed that my Paypal did not state the $0 charge for a 30-day trial but wanted to take my money right away. I decided not to go further and instead check with the owners first, as I assumed that perhaps their 30-day trial was no longer available and that they have just not updated their website yet.
I received feedback from the owners that '30-day free trial' means that we can test the product for 30 days and get a full refund if we feel the need for one during the 30 days. This in my opinion is not a '30-day free trial' but a '30-day money back guarantee'.
To me '30-day Free Trial' means you pay your first payment in 30 days and '30 Day Money Back Guarantee' means you pay now and can get a refund should you not be happy during your initial 30 days.
What do you all think?