So I have a curious issue and I wondered if any of you guys have experienced this...
I have an opening product that converts like crazy, however my upsell wildly fluctuates from day to day. Some days it'll convert at 50%, the next day it'll convert at 5%, with no discernible pattern.
The problem is, I don't make any money on the opening offer, as it's a 'free + shipping' thing that just covers the cost of the product itself.
When I test the purchase process myself it works fine for me, though part of me wonders if there's some technical glitch somewhere that's messing with people's ability to purchase the upsell. I use Digital Access Pass as my sales platform and checkout system.
Any insight on this?