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PayPal question - need help

by barickiza
9 replies
I recently purchased a product from one guy, he send me an invoice and I paid, but he didn't deliver what he promised.

How can I get that money back?
#paypal #question
  • Profile picture of the author SEO Power
    Open a dispute from your account.
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  • Profile picture of the author mlangille
    Contact the guy you purchased the product from and ask for refund. If that doesn't get the result you want file a dispute with PayPal.
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  • Profile picture of the author barickiza
    OK, how do I open dispute?

    I am new at this, PayPal just start working in my country.
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  • Profile picture of the author mlangille
    This will show what you need to know and how to open a dispute. https://www.paypal.com/c2/cgi-bin/we...erview-outside
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  • Profile picture of the author giulio74
    Maybe it's just a misconception
    before opening a dispute with paypal consult the seller
    and see if there is a solution
    if there is not another solution of course you will need to turn to paypal to get back your money back
    in the worst case contact the competent authorities of your country
    for example, if the case makes you think that it is reasonably
    a swindle so as to prevent others fall for it
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  • Profile picture of the author Cheeth
    Personally, I would send the vendor a threat to respond otherwise you'll send a paypal dispute within 48hrs,

    If he doesn't respond open the dispute, from there continue to send him a message every day or two asking him to resolve the dispute, even scam artist will get tired of the constant messaging.

    It's important to keep messaging him as paypal buyer protection is only for actual tangible products, digital products and services are not covered
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  • Profile picture of the author aabagail
    According to me, before making any dispute, you need to contact with the seller. what had happened? There may any misunderstanding. After negotiating with the seller, there may any solution. Please try to hear what the seller wants to say. then if you think the seller is fraud/ cheater, then you can open the Dispute in the Paypal. You need to do the work hurry up. No delay.
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    Cool

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