How to securely deliver digital products to customers?

26 replies
My product package has 2 ebooks, a 60-minute audio mp3 and a series of five short videos.

Can you tell me the best way to deliver these products securely to my customers so that the general public can't access them?

Thanks for your help.
#customers #deliver #digital #products #securely
  • Profile picture of the author MWatson
    You can use amazon S3. That's what a lot of members here use.




    Cheers,
    Mark
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    • Profile picture of the author AlexCN
      There are plenty of ways...

      Membership sites, via email with links to private youtube videos, as a WSO here at the Warrior Forum, and even really complex solutions - scripts with all of the 'content lockdown' bells and whistles so that NO ONE outside of your customers will be able to access those pages...

      It just comes down to how you want to do it, your budget and you tolerance for messing with different technologies.

      Keep in mind - even if you lock down your pages like Fort Knox, that still doesn't mean your content can't be stolen...

      Save yourself the hassle. If you are just starting out, go with a super-simple solution:

      Have your customers access your content via a Password Protected Wordpress page - done. End of story.

      Alex
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      • Profile picture of the author Steve B
        There are also a grundle of online services like e-junkie that are very easy to initially set up, use, and scale, all for a very reasonable price. You even get an integrated shopping cart in case you sell multiple items. E-junkie also has it's own marketplace where you can potentially sell your items that are listed with the e-junkie service.

        The best to you,

        Steve
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  • Profile picture of the author Esteban Gomez
    I personally don't sell digital products but this is how Pat Flynn does it and he is an expert.

    How to Publish an Ebook Series – Part 5 – Tools and Automation

    Hope this helps
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  • Profile picture of the author zimzalabim
    Have a look at DLGuard. Yes, it costs. But it's an excellent way to protect your download pages and deliver your product. Very flexible too. Direct link: DLGuard - Download page protector, create expiring download links
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    • Profile picture of the author Rudy Stebih
      There is a FREE Wordpress plugin that will help you sell & securely distribute your digital downloads that I am currently looking at myself. It's called:

      Easy Digital Downloads

      There are a boat load of addons & integration features that make the distribution & sales of your digital assets easy. Which is why I am currently looking at it.
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      Cheers,
      Rudy

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      • Profile picture of the author Toby Makins
        Originally Posted by Rudy Stebih View Post

        There is a FREE Wordpress plugin that will help you sell & securely distribute your digital downloads that I am currently looking at myself. It's called:

        Easy Digital Downloads

        There are a boat load of addons & integration features that make the distribution & sales of your digital assets easy. Which is why I am currently looking at it.
        I use Easy Digital Downloads, and it's excellent. I've had to purchase a couple of addons to get it working exactly how I want, but for most things it's fine straight out of the box.
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  • Profile picture of the author kencalhn
    it's critical to have IP-tracking/expiring download links so people don't share the link online.

    DLGuard is great; as is password-sentry.com
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    • Profile picture of the author BillyBee
      These are all great suggestions, thank you.
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      • Profile picture of the author Alexa Smith
        Banned
        There's very little value in protecting the download page without also protecting the product itself.

        Most theft occurs after people upload your product to content-sharing, file-sharing, blackhat and torrent sites. Protecting the download page of a ClickBank product doesn't prevent anyone from buying it and uploading it to all those places (and then getting a refund!).

        One way to discourage that (and it will probably prevent 99% of it) is to use something like e-Junkie's PDF-stamping device as part of your product's delivery method. e-Junkie is set up to work with ClickBank, in this regard. This can be very successful.

        Don't let people tell you that "people who steal your product were never going to be paying customers anyway" - that's just "head in the sand" nonsense.

        Unfortunately
        , the world is full of people who, when they want a particular product, will scour the web first looking for an illicit free download, and buy it only if they can't find one. Not protecting the product itself can cost you a lot of real sales for real money.

        I don't suggest that you should go as far as using a .exe-file to protect it (because that will also stop a lot of people from buying it!), but in my opinion, it makes little sense not to use something like e-Junkie's PDF stamper. (There are also alternatives, based on exactly the same idea).

        It's true that you can't get 100% security that way, but that isn't a reason to ignore the 99% security you probably can get!

        Again, it obviously helps to protect the download page, somehow, but it's of very limited value if you don't also protect the product itself!


        .
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        • Profile picture of the author BillyBee
          Originally Posted by Alexa Smith View Post

          Most theft occurs after people upload your product to content-sharing, file-sharing, blackhat and torrent sites. Protecting the download page of a ClickBank product doesn't prevent anyone from buying it and uploading it to all those places (and then getting a refund!).
          Great insights, Alexa, thanks. I've noticed everything you're saying about the torrent sites!! Very discouraging and I'm looking to reduce that for sure even though I'm not sure how many people use them.

          You say there are alternatives to e-Junkie's PDF stamper. Do you know what any of those are? I will do a search if you don't know them offhand. Thanks again.
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          • Profile picture of the author Alexa Smith
            Banned
            Originally Posted by BillyBee View Post

            You say there are alternatives to e-Junkie's PDF stamper. Do you know what any of those are? I will do a search if you don't know them offhand. Thanks again.
            Sorry, I can't remember. I've seen at least one advertised, though, with one of those "long sales pages", for about $17/$19 or something, but can't remember, now.

            (Possibly on ClickBank? That might have been where/how I saw it, but not sure.)

            .
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    • Profile picture of the author razorz18
      Originally Posted by kencalhn View Post

      it's critical to have IP-tracking/expiring download links so people don't share the link online.

      DLGuard is great; as is password-sentry.com
      Can you explain bit bout IP-tracking/expiring downloads. How to do it?

      thanks.
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  • Profile picture of the author LuckyIMer
    A download section visible to your customers only and protected by password is good approach.
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  • Profile picture of the author maverickk3
    Originally Posted by BillyBee View Post

    My product package has 2 ebooks, a 60-minute audio mp3 and a series of five short videos.

    Can you tell me the best way to deliver these products securely to my customers so that the general public can't access them?

    Thanks for your help.
    All you need, is to create an account here : Instabuck ยป The fastest way to sell digital goods online , zero commissions per sale, many payment gateways, and secure 100% .

    Regards
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  • Profile picture of the author maz1207
    Use membership plugins such as Wishlist, InstaMember, S2Member, etc. Though, your ebook is still shareable by your members unless you use something like Viral Boomerang "LOCK DOWN". I don't know how to make it works with Wordpress but if you are using HTML based website then i think this will be a useful tool.
    Signature

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  • Profile picture of the author sbucciarel
    Banned
    I do with Wish List Member for products that are larger, like video or audio. I do it with DLGuard for smaller products.
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  • Profile picture of the author jemacb
    DL Guard is a great and very secure solution.

    There are other solutions as mentioned above but I have used DL Guard and it satisfies my security concerns.

    Link: DLGuard - Download page protector, create expiring download links (not an affiliate link)
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  • Profile picture of the author AidenTingley
    At the moment I just send all my customers to a website with the download link, not much security however, my products are under $10 ...
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  • Profile picture of the author vishwa
    Why not use a shopping cart like opencart, magento etc which offer digital products also. You can also limit the downloads in days or in attempts.
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  • Profile picture of the author Infonet
    Originally Posted by BillyBee View Post

    My product package has 2 ebooks, a 60-minute audio mp3 and a series of five short videos.

    Can you tell me the best way to deliver these products securely to my customers so that the general public can't access them?

    Thanks for your help.

    Here's another tip: For all your download pages, make sure you set them so they are not indexed by Google. That way someone can't do a search for "(yourproductname) download page", etc.

    To do this, add the following code inside the <head> tags of the download page:

    <META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW">
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  • Profile picture of the author weeklyes
    Anytime someone gets their hand on a digital product they can email it all over creation or put it up on file sharing sites.

    It's like patching igloos in the Sahara desert. Nothing really works long-term.
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  • Profile picture of the author Simon Walker
    You are not using any e-commerce platform? As they provide option to sell downloadable products and let users download after paying for it.

    For other cases you can send a temporary link to your customers that expires after sometime but this make customer go mad when they loose these file somehow in future as there will be no way to retrieve this online,
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  • Profile picture of the author zimzalabim
    Razor 18: With dlguard (and presumably other similar products) you can set a time limit for the buyer to download their purchase or set a maximum number of download attempts before the download link "expires".
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  • Profile picture of the author blueonblue
    I ,myself am looking into this option also. Is sending the customer a link to drop box or similar sites a good idea? That way only your customers know where the download material is, or is it simply better to go with ejunkie.com?
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  • Profile picture of the author RidwanM
    I personally feel that Gumroad is the best option

    It allows you to sell to your customers directly, they don't get taken off of your website. It works by triggering a modal which is has the best design of any cart system by far, they make the payment by filling in literally the bare minimum of like 2-3 form fields and then get taken to your product.

    Fast and easy to setup, pricing is really good too.

    The only issue is that they don't have an affiliate program and if that is essential I would go with ejunkie or jvzoo in that case.
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