Live Sales Lessons
Mostly based on real life offline human to human sales, nevertheless just as applicable to online marketing/sales in my view, due to the same principles being involved everywhere.
Here is the first one:
One of the shop assistants I supervise committed the mistake today dealing with the customer.
The customer pointed onto the auxiliary lights for cars and said: "I like these". The shop assistant replied: "these are very good fog lights, sir, good choice." The customer corrected him: "these are not fog lights, these are additional head lights, they beam very well", but the shop assistant insisted: "these are fog lights, they are just very good"...
The rest of the story is irrelevant for the purpose of this post. The question is: what was the shop assistant's most obvious and conspicuous blunder?
Do you know the answer?
Here is the first one:
One of the shop assistants I supervise committed the mistake today dealing with the customer.
The customer pointed onto the auxiliary lights for cars and said: "I like these". The shop assistant replied: "these are very good fog lights, sir, good choice." The customer corrected him: "these are not fog lights, these are additional head lights, they beam very well", but the shop assistant insisted: "these are fog lights, they are just very good"...
The rest of the story is irrelevant for the purpose of this post. The question is: what was the shop assistant's most obvious and conspicuous blunder?
Do you know the answer?
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jmferret -
Thanks
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