Best Mobile SMS Text Marketing Service

by Dr Dan
50 replies
I would love to hear who some of you fellow Warriors are using...

Who are you using for your text marketing services?

And why?
#marketing #mobile #service #sms #text
  • Profile picture of the author Aaron Doud
    Let me second this. I am really down to choosing between Lime and Avid if I decide to offer this and would like to hear some testimonials from real customers of these companies.
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    • Profile picture of the author freeburd
      Originally Posted by Aaron Doud View Post

      Let me second this. I am really down to choosing between Lime and Avid if I decide to offer this and would like to hear some testimonials from real customers of these companies.
      Aaron, what led you to notice Lime and Avid? I would love to know.

      Thanks
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  • Profile picture of the author belleinc
    I use txt180.com I checked out Twilio, Yelp and a cpl others off the top I can't remember who. But I like these guys cuz it was affordable, allowed unlimited msgs, and adding keywords was only an additional $2 a month. Check them out 8-)
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  • Profile picture of the author lint631
    [DELETED]
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    • Profile picture of the author SirThomas
      Originally Posted by lint631 View Post

      Avid. It's really simple to use and priced right. I have to say though I am a big fan of using Twitter for SMS. It doesn't have all the bells and whistles like Avid but is free! I just write a HOW To on how to use it:

      Use Twitter SMS to Land Clients
      Here's a crazy question: Can you access people's phone numbers from your twitter account? Or do they belong to Twitter?


      Thomas
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  • Profile picture of the author SumikoW
    I'm using a SMS wordpress plugin from Chad Wyatt. Works great and ties into Twillo at .1 a message.
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  • Profile picture of the author blogmilla
    The WordPress plugin from Chad Wyatt works very well. Still, it is a system that must be managed independent of everything else.

    I am using Instant Customer for SMS marketing. Instant Customer is a cross channel platform that integrates SMS, email, print (pricey), evergreen Webinars, and QR codes. Instant Customer used to be known as Monster Followup. It is a Traffic Geyser product.
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  • Profile picture of the author Nanaswhimsy
    I was down to Avid and lime also but after looking at how Avid nickels and dimes you with $29 a month add ons that appear to be standard with Lime Cellular, I am really thinking I will be going with Lime. I should be investing in a few weeks will let you know.

    Suzanne
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  • Profile picture of the author carsonben
    I've used Trumpia in the past. A bit pricey but excellent support and my customers usually want to manage their own text messaging accounts. Plus you can also send email newsletters along with the sms.
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  • Profile picture of the author EvanBeck
    None of this works for UK and EU.
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  • Profile picture of the author philboy uk
    signalhq is free to join, and has cross channel capabilities, you can run facebook competitions and do email marketing. The premium features start at $30, and fee is dependant on number of users, not number of text being sent

    On the downside, there is no white label solution
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  • Profile picture of the author SirThomas
    I thought that Lime had a $600 worth of minutes buy-in requirement? What are the current requirements to start with Lime?


    Thomas
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    • Profile picture of the author fitz10
      Originally Posted by SirThomas View Post

      I thought that Lime had a $600 worth of minutes buy-in requirement? What are the current requirements to start with Lime?


      Thomas
      At least up until recently they were offering packages starting at $149/month (almost 6000 credits) with additional texts at $0.025. You also would need to put down a $149 deposit credited towards the 7th month of service. I think they might have some pricing changes coming up though.

      You can still access their $300 per month model as well (which may be the $600 model you were referring to, they charged $600 to start) and that package has additional texts priced at $0.015 and includes nearly 20,000 messages.
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      • Profile picture of the author HypeText
        Originally Posted by fitz10 View Post

        At least up until recently they were offering packages starting at $149/month (almost 6000 credits) with additional texts at $0.025. You also would need to put down a $149 deposit credited towards the 7th month of service. I think they might have some pricing changes coming up though.

        You can still access their $300 per month model as well (which may be the $600 model you were referring to, they charged $600 to start) and that package has additional texts priced at $0.015 and includes nearly 20,000 messages.
        This info is incorrect. Yuval (Lime Owner) now has 3 Pricing Plans, did away with minimums and set up fees. Credits Cost has also been reduced.
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  • Profile picture of the author rankontop
    you can get free text messaging from twitter.
    you just dont have a list and there is something else,

    lime is expensive, But they are one of the the top 10 resellers/whitelabel on the net.
    Make sure you have your ducts in a row otherwise you loose $$,
    meaning if you buy a monthly wl/reseller and dont get off your but to advertise and get clients then youll lose.
    hope that helps someone.
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    • Profile picture of the author zenyatta
      Originally Posted by rankontop View Post

      you can get free text messaging from twitter.
      you just dont have a list and there is something else,

      lime is expensive, But they are one of the the top 10 resellers/whitelabel on the net.
      Make sure you have your ducts in a row otherwise you loose $$,
      meaning if you buy a monthly wl/reseller and dont get off your but to advertise and get clients then youll lose.
      hope that helps someone.

      Hi Rank on Top,

      I would disagree with you that Lime is expensive. You have to take into account all the features you get with Lime's dashboard. Sure there are some free services out there that might work for a few people some of the time. But what if you are running a real SMS business for clients and need to offer all the features, maintain databases of hundreds and thousands on customer lists and send true text blasts that are sent in seconds not minutes or hours and definitely not via smtp which might get blocked or not be able to track delivery of messages for your clients.

      8 months ago I started in SMS and looked at 30+ platfroms before deciding to go with Lime. There is a lot of hype and trash out there regarding SMS companies and the features, support, and delivery they offer. I encourage everyone to definitely do their homework before making your SMS decision. Everyone has different needs but if you are serious about building a business for the long term you need a great product, better, support, and the best pricing. That is what Lime offers.

      You can now start with Lime as low as $147 per month. This is for full access to the dashboard and 5000 texts & additional texts at .019. Sell one of your clients a 1000 text package with full access to the platform and then the next 4 you sell are pure profit. Build your base of clients and work your way up to larger and better priced packages as you need them. The next package is $297mo for 15k texts & .015 for additional texts. Above that is $497mo for 30k texts and .01 for additional texts. When you get into large volumes of texts you can bulk buy as low as .005. Lime also only charges for outgoing texts and those coming in are free.

      Both of the 2 larger packages also include a full billing/invoice system and lets you assign sales agents and even resellers to your platform. This is a true white label setup with full branding for you and even branding for your resellers. The platform also has a full knowledgebase of video and pdf tutorials for your clients when they need help after accessing their dashboards.

      One of Lime's newest features are their very professional marketing materials that you can provide to your clients including image artwork table tents, signs, and even videos. When you combine that with their new online training program with instructions and quizzes for not only use of this powerful platform but also how to effectively present and sell this product to your local businesses you have a winning combination. Oh and don't forget exclusive access to the private forum for white label clients to get tips and advice of whats working with other clients across the country and Canada too. That's right the 71441 short code works in Canada as well as the US. The only way Lime is successful is if you are successful.

      You can take the Lime platform for a free text drive in my signature below. If you only have a few clients that need a powerful text platform like this and you don't want to do a full white label program but just be a reseller then send me a pm.

      So if you want to offer your clients, set and forget scheduled text blasts, mobile image coupons, qr codes (4 sizes & 12 colors), mobile landing pages, text auto responder, text to win sweepstakes, text polling, text questionnaires, mobile websites(another brand new feature) have everything Facebook and Twitter integrated, provide tracking reports on multiple items from opt ins to mobile coupons sent, viewed, and redeemed, and then be able to send invoices with easy online branded invoices that are Paypal or Authorize.net connected, get great support, and sleep peacefully at night knowing you are with a solid and stable company that will be here for years to come that doesn't sell against you in the retail market, that not only backs up its product but continues to enhance and improve it then LIME is for you. All of this with great support and the best pricing is why I am even more happy today with my decision 8 months ago to start with Lime. If you have any specific Lime or SMS questions feel free to send me a pm. So for the complete package compare apples with apples and Lime will come out on top. Now get out there and make some money!!!
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      • Profile picture of the author TroyZ
        [QUOTE=zenyatta;5679333]Hi Rank on Top,

        You can now start with Lime as low as $147 per month. This is for full access to the dashboard and 5000 texts & additional texts at .019. Sell one of your clients a 1000 text package with full access to the platform and then the next 4 you sell are pure profit. Build your base of clients and work your way up to larger and better priced packages as you need them. The next package is $297mo for 15k texts & .015 for additional texts. Above that is $497mo for 30k texts and .01 for additional texts. When you get into large volumes of texts you can bulk buy as low as .005. Lime also only charges for outgoing texts and those coming in are free.


        Question for you Zenyatta regarding the pricing above. If I want to become a white label reseller then the most I'd be charged per month is $497 ? If I then get clients in at 1000 text packages would each 1 be billed the Lime min ($147/month) or would their packages come off my 30K package ?

        Thanks.. Troy
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        • Profile picture of the author zenyatta
          [quote=TroyZ;5744971]
          Originally Posted by zenyatta View Post

          Hi Rank on Top,

          You can now start with Lime as low as $147 per month. This is for full access to the dashboard and 5000 texts & additional texts at .019. Sell one of your clients a 1000 text package with full access to the platform and then the next 4 you sell are pure profit. Build your base of clients and work your way up to larger and better priced packages as you need them. The next package is $297mo for 15k texts & .015 for additional texts. Above that is $497mo for 30k texts and .01 for additional texts. When you get into large volumes of texts you can bulk buy as low as .005. Lime also only charges for outgoing texts and those coming in are free.


          Question for you Zenyatta regarding the pricing above. If I want to become a white label reseller then the most I'd be charged per month is $497 ? If I then get clients in at 1000 text packages would each 1 be billed the Lime min ($147/month) or would their packages come off my 30K package ?

          Thanks.. Troy
          Hi Troy,

          You choose the actual price you want to charge clients. It can be $147, $197 or whatever you would like. It is completely up to you and what your local market will bear. Yes Lime deducts text credits from your monthly plan based on outgoing texts. The incoming texts are FREE so your credits are only used for outgoing texts. Besides the number of texts and their costs the lowest priced plan is the same as the higher priced plan except it doesn't having the invoicing and billing options. Let me know if you have any other questions. Zen
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          • Profile picture of the author jlazarus17
            Note: I originally posted this on the morning of 5/9, but have since spoken with Yuval this afternoon and some of the information herein is incorrect - so I am correcting it - please note that I was not intentionally passing along incorrect information - the information I had originally posted was based on conversations I had with reps at Lime. Apparently there were some "miss-communications". My corrections are noted in red.
            [quote=zenyatta;5752201]
            Originally Posted by TroyZ View Post


            Yes Lime deducts text credits from your monthly plan based on outgoing texts. The incoming texts are FREE so your credits are only used for outgoing texts. Besides the number of texts and their costs the lowest priced plan is the same as the higher priced plan except it doesn't having the invoicing and billing options. Let me know if you have any other questions. Zen
            Feel the need to correct this - actually the lowest cost plan does not come with the mobile site builder. I was told this in a chat session - I was told that not even one mobile site came with the base package. I thought I was very clear in my questions along these lines, but apparently there was a misunderstanding between the rep and me. Yuval says that yes, one mobile site does come with the base package. This makes sense, since that is what the agreement states, but I literally cut and pasted that portion of the agreement into the chat session when asking about this and I was advised differently - perhaps I was not clear in my question to the rep or perhaps the rep did not fully understand for some reason.....

            It's actually quite aggravating because their user agreement says it comes with "one free premium mobile website" - (I swear that's the exact wording!!) but then you have to pay $40 extra for it each month so...no - it's not free. So really there's the base plan (no mobile package), the base plan + mobile package plan, then the upper two tiers as well. What's really aggravating is how they deceitful they are with advertising for the mobile site feature - for example, on their pdf package comparison sheet, on page one, in big letters it says "Your White Label Account Comes With These Features (no extra fees)" and then subsequently lists "Mobile Landing Pages" - but if you scroll down later to the pricing, you'll see that for the base package, that is NOT true. And again, in the actual user agreement they make you sign (contract), it says this: "The White Label Standard program comes with 5 free keywords for each activated account established, free unlimited system keywords and one free Premium Mobile Website." (um, no it doesn't - not even ONE)...the very next item in the agreement is "Activate the Premium Mobile Website feature for an additional monthly charge of $40.00 per month." - So do we get one free one or not? Um...NOT, lol!

            Again, Yuval says one site does come with the base plan - again, not sure why there was a miscommunication, but he has since clarified this.

            Also a few other things to beware of with Lime. I wanted to set up the account and use the service for a month to really get a feel for it - i.e., set up 2 good friend business users, let them really *work* the software as beta testers, etc...So I filled everything out, and sent it off to Lime with a secure CC# (secure cc#s are generated by the cc company for a one time use). Well...that doesn't work with Lime. Even though I've heard people say that Lime has no contractual obligation service requirement, there *is* in essence since they require to keep cc# on file for *recurring* charge and advance notice to close the account. When I questioned the rep about this I was told we had to give 30 days notice. Went back and looked at contract and I don't see diddly about 30 days notice ANYWHERE in it- just that it has to be in writing with in such time that they have reasonable opportunity to act upon it (quite ambiguous at best). In other words, you are their customer and responsible for recurring fees until they are good and darn ready to cease doing business with you.
            Yuval says this is not true, and again, was miscommunicated to me. The policy is now 3 days notice.

            I've also heard (but this was through the forum, not through my own experience) that Lime isn't truly whitelabel - i.e, if you type in "Help" the message you receive back has Lime's info. I read that on this forum, so just assuming that was true!

            Yuval says this is not true, and that the HELP message can be customized. However, the client (you, me) has to have a 1-800 in order to do so - due to carrier regulations.

            Last but not least, my experience with their Customer Service so far has been far from impressive. I'm now seriously re-considering using them.

            Yuval took the time to have a rep call me and then spoke to me himself. It was very important to him to have the proper information conveyed to the client (me) and I do appreciate that. I will note that some of the confusion could have been bypassed had the original information I was seeking been easily obtained. Whether that was due to lack of communication on my part or the rep's is certainly subjective.
            *On another note - a good friend/business owner/guinea pig has asked me if she will be able to send coupons out to customers to reward them on their birthday - does anyone know if this is available through Avid? I know Lime's rep told me they can't support this functionality, but haven't yet researched to see who might. Thanks!!
            Yuval says they are working on this feature but they do have a "workaround" for this in place now so if this is a needed feature it can be accomplished via message scheduling.
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  • Profile picture of the author Steve Solem
    I'm only just testing them now, but Signal has all the typical features and pricing better than any I've seen, starting at $30/month for unlimited messages to up to 1000 subscribers.
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    • Profile picture of the author BizGrabbers
      Originally Posted by Steve Solem View Post

      I'm only just testing them now, but Signal has all the typical features and pricing better than any I've seen, starting at $30/month for unlimited messages to up to 1000 subscribers.
      Is is White Labeled? Or is their Enterprise Package only White Label?
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      • Profile picture of the author BKH
        I use and enjoy Txt180's white label platform but I also did a lot of research on both Lime and Avid. Both are very good, robust platforms, Avid has been around a while and between the two of them lime was less expensive even back when I was looking into it, which I think they have dropped in cost since. I still prefer txt180 over either of them mainly for two reasons: 1.the platform for both the reseller and my customers is very easy to use and 2. I have yet to find a less expensive alternative. Hope this helps!
        b
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      • Profile picture of the author BizGrabbers
        Originally Posted by m and s global View Post

        Is is White Labeled? Or is their Enterprise Package only White Label?
        About Signal:

        I can answer my own question. I just received an answer from their contact:

        1. It's not white label
        2. They do support agencies but they're not white label
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        • Profile picture of the author Steve Solem
          Originally Posted by m and s global View Post

          About Signal:

          I can answer my own question. I just received an answer from their contact:

          1. It's not white label
          2. They do support agencies but they're not white label
          Was just going to tell you that, but thanks for checking with them too!
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        • Profile picture of the author Mark Fromm
          Originally Posted by m and s global View Post

          About Signal:

          I can answer my own question. I just received an answer from their contact:

          1. It's not white label
          2. They do support agencies but they're not white label
          Thanks for the info. Signal will work very well for us being that we handle all of our clients campaigns personally so they can just enjoy the results. Plus we're able to get them into active campaigns by staying in touch with them.

          We will simply create different managed accounts within our main account along with separate keywords. You can't beat Signal's unlimited text messages. Super valuable for our clients.

          Mark...
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          Mark Fromm, CEO & Founder
          Business Growth Today, Inc.
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          • Profile picture of the author rainingproblems
            Originally Posted by Mark Fromm View Post

            Thanks for the info. Signal will work very well for us being that we handle all of our clients campaigns personally so they can just enjoy the results. Plus we're able to get them into active campaigns by staying in touch with them.

            We will simply create different managed accounts within our main account along with separate keywords. You can't beat Signal's unlimited text messages. Super valuable for our clients.

            Mark...

            I was checking out Signal...I see the whole unlimited txt msg portion of it...how about number of keywords?
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  • Profile picture of the author Seantrepreneur
    I've been using TXT180 for almost a year now and I have zero complains about them. The customer service is awesome and the product is awesome. It's simple to learn and teach clients which make it easier for us.

    Actually the only thing I wish they had for an affiliate program for resellers so I can get paid for recommending them like I am doing right now. haha

    If anyone has questions about txt180 feel free to PM. I should be able to answer pretty much any question that you have about them.

    Sean
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    • Profile picture of the author tedgichia
      Originally Posted by Seantrepreneur View Post

      I've been using TXT180 for almost a year now and I have zero complains about them. The customer service is awesome and the product is awesome. It's simple to learn and teach clients which make it easier for us.

      Actually the only thing I wish they had for an affiliate program for resellers so I can get paid for recommending them like I am doing right now. haha

      If anyone has questions about txt180 feel free to PM. I should be able to answer pretty much any question that you have about them.

      Sean
      Thanks for recommending
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    • Profile picture of the author HypeText
      Originally Posted by Seantrepreneur View Post

      I've been using TXT180 for almost a year now and I have zero complains about them. The customer service is awesome and the product is awesome. It's simple to learn and teach clients which make it easier for us.

      Actually the only thing I wish they had for an affiliate program for resellers so I can get paid for recommending them like I am doing right now. haha

      If anyone has questions about txt180 feel free to PM. I should be able to answer pretty much any question that you have about them.

      Sean
      TXT180 is a very bare bones SMS only platform. We were involved in their Beta Test. Their Customer Service is good but the platform is extremely basic and very limited on features when compared to other Platforms.
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    • Profile picture of the author GIahGroup
      I just checked out Txt180 and they look pretty decent, just wish there was a simple backend like a WP plugin to use, prices a good though.

      Originally Posted by Seantrepreneur View Post

      I've been using TXT180 for almost a year now and I have zero complains about them. The customer service is awesome and the product is awesome. It's simple to learn and teach clients which make it easier for us.

      Actually the only thing I wish they had for an affiliate program for resellers so I can get paid for recommending them like I am doing right now. haha

      If anyone has questions about txt180 feel free to PM. I should be able to answer pretty much any question that you have about them.

      Sean
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  • Profile picture of the author SirThomas
    What are TXT180's rates for resellers? Do you pay for keywords?


    Thomas
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  • Profile picture of the author Aaron Doud
    Lime looks like the way I will go based on some info I got emailed over to me by a helpful rep who saw my posts here. Lime was proactive to try and earn my business and show me why I should choose them.

    I have not started with them yet but unless soemthing changes they will be my choice and given my earlier post in this thread I feel I should follow up with my "decision".
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  • Profile picture of the author jharr53301
    We use and love callfire
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  • Profile picture of the author xlfutur1
    OpenVBX and Twilio. Totally customizeable and easy to create custom apps whereby people can call in or text a keyword to get on a list. I've set up a number of different flows for a bunch of niches, CPA offers, and even a text "birthday club". A caller calls in and presses the number of the month they were born in (ex. 1 for Jan, 2 for Feb, etc.) and gets put on that months list. Just drag and drop and create cool apps for just about any niche.
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  • Profile picture of the author WaynesWorld
    It is very hard to answer the question because every mobile campaign is different. Take the time to understand your campaign and research different companies that can really fit with your campaign. Also, try looking for multi-channel marketing platforms. These not only will attract your mobile customers but also attract other type of customers that prefer a different mode of communication. Good luck!
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  • Profile picture of the author NuZu
    Twilio gets my vote.
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  • Profile picture of the author caleb27615
    been using trumpia , agree it's pricey but no other company ash all in one features like they do so it's worth is if you actually use it more then once or twice a month
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  • Profile picture of the author Legacy3
    What's the deal with SignalHQ and Tatango? How can they offer unlimited texts per subscriber levels (as low as $30/mo for 1000 subscribers at Signal or $24/mo for 250 subs at Tatango)? By my calc if they budget 10 x messages per subscriber (because some campaigns reply with 2-3 messages each like text2win) their per message price is $0.003 each! How is this possible? Is this sustainable? Is this SMTP or true SMPP SMS?
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  • Profile picture of the author danoday
    I second the recommendation for Traffic Geyser's "Instant Customer." It can do SO much, enable you to cover pretty much every method of communicating with your customers, clients, and leads.
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  • Profile picture of the author Bstenz
    Banned
    I'm not too knowledgeable with SMS marketing, however one of my friends is, and he absolutely loves Anchor Mobile's SMS platform. Here are some videos and links for anyone interested:

    SMS Aggregator | Mobile Marketing Reseller & White Label SMS Reseller Platform w/ Short Code Hosting

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  • Profile picture of the author ryankjones
    Guess who has the BEST free text messaging solution? TWITTER.
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  • Profile picture of the author Michael Clough
    Avid, all the way! Great support and a killer back office. And if you need help, they won't let you down!
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  • Profile picture of the author jackmitchell007
    Well, in my opinion Trumpia is really good and it provides the services with all the features. Moreover i think it is best for marketing point of view.
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    • Profile picture of the author goozleology
      Originally Posted by jackmitchell007 View Post

      Well, in my opinion Trumpia is really good and it provides the services with all the features. Moreover i think it is best for marketing point of view.
      I 2nd that. Especially since I live in San Diego and they are located in Orange County. I could always get a hold of somebody so I believe you could file this under "You get what you pay for"
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  • Profile picture of the author Jones178
    I just started with Lime Cellular. There platform is very user friendly for someone just starting out. I also like the fact that when I called into their office I was able to speak with Yuval.
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    • Profile picture of the author KenHammond
      I've used Trumpia as a private label along with their unlimited keyword package... was a great deal and worked fine.

      I think they have a great look if you're a consultant and want a hands off approach with your clients.

      Also, for my own sites... I love Chads SMS WP plugin. Nice and easy for my campaigns.
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      • Profile picture of the author WaynesWorld
        This is such a great thread! Love how people are reacting and please do not be shy to say what is on your mind! Really good feedback and hopefully people will weigh out the options when they decide which platform to go with!

        Pick the platform that will benefit you the most, remember multiple channels of marketing will ensure 100% customer reach!
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        TRUMPIA FREE WEBINARS & TUTORIAL VIDEOS ON SMS MOBILE MARKETING

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        / Phone: 415-484-4219
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  • Profile picture of the author HypeText
    Originally Posted by Dr Dan View Post

    I would love to hear who some of you fellow Warriors are using...

    Who are you using for your text marketing services?

    And why?
    Just out of curiosity, what part of NorCal are you in? I am here as well.
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    (916) 520-HYPE (4973)
    Local & Mobile Marketing Solutions
    $0 Setup & $99/mnth Private Label Reseller Accts
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  • Profile picture of the author limitlessonline07
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    • Profile picture of the author HypeText
      Originally Posted by limitlessonline07 View Post

      Hi guys.. does anyone here need an app for their business? just contact me and we'll talk about it...
      I commented on what you are doing on another thread...but I figured I would also add...

      Self Promotion is against the rules here on WF.

      I guarantee if you continue you WILL end up banned!
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      (916) 520-HYPE (4973)
      Local & Mobile Marketing Solutions
      $0 Setup & $99/mnth Private Label Reseller Accts
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