Twilio issues ?

ltplenus · 5th Feb 2012, 04:08 PM

Hey all,

I created a sms flow a few minutes ago but when i went to test it, it didn't work at all. The system was "mute". Have you experienced any problems lately ?
Thanks !

Bennette · 5th Feb 2012, 08:24 PM

I had the same problem and sent a ticket to Twilio and they solved my problem. In my flow 2 of my sms messages had more than 160 character limit and it didn't work. Remember the "unsubscribe to stop" counts towards the 160 characters. Once I removed some characters it works fine!

ltplenus · 5th Feb 2012, 08:38 PM

OMG ! I simply didnt do what i ALWAYS use to do lol...
Thanks a lot Bennette ! Let me go fix it ;-)

Bennette · 5th Feb 2012, 09:03 PM

Your welcome, I made the same mistake because I didn't consider the "stop..." text.

5th Feb 2012, 04:08 PM	#1
ltplenus HyperActive Warrior War Room Member Join Date: 2007 Posts: 247 Thanks: 72 Thanked 42 Times in 41 Posts	Twilio issues ? Share on: Hey all, I created a sms flow a few minutes ago but when i went to test it, it didn't work at all. The system was "mute". Have you experienced any problems lately ? Thanks !

5th Feb 2012, 08:24 PM	#2
Bennette HyperActive Warrior War Room Member Join Date: 2009 Posts: 324 Thanks: 294 Thanked 108 Times in 51 Posts	Re: Twilio issues ? Share on: I had the same problem and sent a ticket to Twilio and they solved my problem. In my flow 2 of my sms messages had more than 160 character limit and it didn't work. Remember the "unsubscribe to stop" counts towards the 160 characters. Once I removed some characters it works fine!

5th Feb 2012, 08:38 PM	#3
ltplenus HyperActive Warrior War Room Member Join Date: 2007 Posts: 247 Thanks: 72 Thanked 42 Times in 41 Posts	Re: Twilio issues ? Share on: OMG ! I simply didnt do what i ALWAYS use to do lol... Thanks a lot Bennette ! Let me go fix it ;-)

5th Feb 2012, 09:03 PM	#4
Bennette HyperActive Warrior War Room Member Join Date: 2009 Posts: 324 Thanks: 294 Thanked 108 Times in 51 Posts	Re: Twilio issues ? Share on: Your welcome, I made the same mistake because I didn't consider the "stop..." text.