Avid Mobile or Lime Cellular?

162 replies
Hi,

I've narrowed my choice of providers down to Avid and Lime. I'd like to hear from those that have used one of these two providers and their opinions.

PLEASE DO NOT MENTION OTHER PROVIDERS OR SYSTEMS SUCH AS TWILIO.

I'm just interested in hearing from Avid & Lime users.

Thanks,
Scott
#avid #cellular #lime #mobile
  • Profile picture of the author Danielm
    It would probably help if you specified what you'd be using the system for and what is most important to you. I just started under Avid so I don't yet have the experience to really tell you a lot but I'm sure one of the two platforms might excel at specifically what you are looking to get out of it.
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    • Profile picture of the author Scott Alan
      I'm looking for a stable company that will be around awhile (I know there's no guarantees), so I don't build up a large clientele list and then have to start over by transferring everything over to a new company.

      I have an extensive background in marketing & customer service, so I know how important and critical both are. I'm looking for a company that offers extensive marketing training that pertains to mobile text/mobile websites (including marketing material ideas).

      I'm also interested in WSO's that would help.

      Thanks,
      Scott
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  • Profile picture of the author HypeText
    Originally Posted by Scott Alan View Post

    Hi,

    I've narrowed my choice of providers down to Avid and Lime. I'd like to hear from those that have used one of these two providers and their opinions.

    PLEASE DO NOT MENTION OTHER PROVIDERS OR SYSTEMS SUCH AS TWILIO.

    I'm just interested in hearing from Avid & Lime users.

    Thanks,
    Scott
    I have looked at both and I believe that Lime has the superior Platform.

    Avid charges additional fees to access features that are standard on Lime's Platform.

    Additionally Limes overall cost is much lower than Avid's cost.

    I am not, in any way, badmouthing Avid...they have a decent platform but for the most bang for the buck...

    We chose to work with Lime
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    • Profile picture of the author Scott Alan
      Thanks for the replies so far.

      I like the fact that Lime doesn't compete with you, but also see Avid's point that by them having been out selling to businesses for four years, they have real world experience. They said that they only go after National brands now.

      As far as extra fees, the person I'm talking to at Avid said that he would include the extras at no additional monthly fees. They are also running a promotion where the monthly fee is just $119 at the starter level.

      My biggest concerns are finding a company that hopefully will be there for the long haul and a company that offers great training.

      Both companies appear to be excellent companies, which is why I'm having a hard time deciding.

      Thanks Again for the replies.

      Scott
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      • Profile picture of the author limecellular
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        • Profile picture of the author Scott Alan
          Thanks again for all of the replies.

          Since I feel that both companies are solid, it's really going to come down to the training. Avid with experience in the field and Lime with their training bootcamp.

          I'm wanting to really concentrate on building this for 2012. I feel like this is such a great opportunity for those who really focus on it and put in the work.

          I'd like to scale this up.
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        • Profile picture of the author mrtrance
          Originally Posted by limecellular View Post

          Lime is not going anywhere.

          We just recently debuted a training course free to all White Label accounts that offers head-to-toe instructions not only on how to use the platform, but also when it comes to generating solid leads and closing sales.

          We are debuting our new mobile site design tool tomorrow in a webinar tomorrow at 2pm EST. We invite you to take a look:

          https://www2.gotomeeting.com/register/240878186
          I was watching your Demo video and I had question regarding the control panel. Do we have to login to every client account if we are managing their accounts or is there a master login for us where we can control all of the accounts in one place such as scheduling texts, adding keywords, etc.?
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  • Profile picture of the author Rojak Moon
    Watched a Lime Cellular webinar last week and they have come out with some new pricing on their packages that I found to be very competitive. For example...

    Standard - White Label Mobile Marketing Solution
    5,000 Monthly Message Credits
    5 Free Vanity Keywords per Account
    Free Unlimited System Keywords
    Full White Label with Unique URL
    All Advertiser Features Included
    $4 per active account (demo accounts are free).
    1.9 Cents for Additional Messages.
    $147.00 Per Month

    The other thing was a kicker for me is that they are in the process of launching into the mobile optimized website business model which looked really good.

    I'm sure a rep from Lime Cellular can address this more.
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    • Profile picture of the author BKH
      Between the two I would say I prefer Avid's platform, however, it is at a much higher cost. Lime offers a nice medium between platform and cost! The big question is going to be which of the two best suits what you need to accomplish with it so that you can be the most successful with it.
      b
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  • Profile picture of the author Danielm
    Maybe the pricing I looked at was different, I was quoted 119/month for Avid, including appointment reminder module and 3500 messages monthly with 1.9 cents per message after up to 25k then it goes down. Comparing to the costs 2 posts up it doesn't seem far off.
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    • Profile picture of the author stephenkidd
      I find Lime superior than Avid. Lime's overall cost is lower than Avid. I enjoy Lime and cant imagine any other in place of Lime.
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      • Profile picture of the author HypeText
        Originally Posted by stephenkidd View Post

        I find Lime superior than Avid. Lime's overall cost is lower than Avid. I enjoy Lime and cant imagine any other in place of Lime.
        I prefer Lime as well but ultimately one has to decide on what is best for him or her self.

        It's no surprise that about 40% of Limes White Label Customers board AFTER they have already purchased another Platform.
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        (916) 520-HYPE (4973)
        Local & Mobile Marketing Solutions
        $0 Setup & $99/mnth Private Label Reseller Accts
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  • Profile picture of the author WaynesWorld
    Scott, if you're looking now at which provider is going to give you the BEST and MOST amount of support, isn't it a bit limiting to only look at these two providers?
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    TRUMPIA FREE WEBINARS & TUTORIAL VIDEOS ON SMS MOBILE MARKETING

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    / Phone: 415-484-4219
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    • Profile picture of the author Scott Alan
      I've actually researched many providers and narrowed it down to these two.

      I feel that these two are offering more of what I'm looking for.
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      • Profile picture of the author relate2u
        Thanks for the post Scott. I too have been looking into various SMS platforms and have narrowed it down to Lime & Avid as well. I am leaning more toward Lime Cellular. They offered a 30-day trial and Avid only 24 hours. I will be making my decision this month and then it is full steam ahead. Much success to you!
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        • Profile picture of the author Scott Alan
          Thanks for the post Scott. I too have been looking into various SMS platforms and have narrowed it down to Lime & Avid as well. I am leaning more toward Lime Cellular. They offered a 30-day trial and Avid only 24 hours. I will be making my decision this month and then it is full steam ahead. Much success to you!
          In the past few days, I had almost decided to go with Avid, but my gut is telling me to go with Lime. So like you, I'm leaning more towards Lime. I will choose one today and then post updates on my experience with the company that I choose.
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        • Profile picture of the author brodjo2
          Originally Posted by relate2u View Post

          Thanks for the post Scott. I too have been looking into various SMS platforms and have narrowed it down to Lime & Avid as well. I am leaning more toward Lime Cellular. They offered a 30-day trial and Avid only 24 hours. I will be making my decision this month and then it is full steam ahead. Much success to you!
          Yes THanks, this is great info!
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  • Profile picture of the author Jodik
    Scott, i am at the same stage as you. I have been conversing with Avid and really like the people. They really emphasize the support being domestic and the versatility. I was looking at tier two which is $200+ a month but white labelled in the process as well. Also I like the short code. i am interested in seeing the difference in Lime before I commit as I have learned that these are not integrated. meaning if you start with one you cannot move the optins to another.
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  • Profile picture of the author SirThomas
    Is Lime's webinar today?
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    • Profile picture of the author Preston Igemar
      Originally Posted by SirThomas View Post

      Is Lime's webinar today?
      yeah, at 2pm est. I think someone quoted their message for the link but the original post with the link got deleted.
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  • Profile picture of the author Jodik
    I attended the webinar but have many questions. So I am still not decided as to Avid or Lime
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  • Profile picture of the author HappyGayleen
    I am an AVID reseller. They are really nice to deal with. I signed up about 6 weeks ago after talking with Mark Cowan who was really patient with all my questions.

    For ongoing support they have real live help by telephone anytime. They also have alot of training videos and recorded webinars for us to learn from. I am at their lowest priced program and haven't yet made sales as I'm still setting my biz up, however I have turned to them for help and they have been there every time - sometimes immediately, sometimes within hours, but always within 24 hours.

    Their platform is easy to manage and they generate QR Codes free and they have a great mobile web design feature. I am not using that because I don't want them hosting the accounts as at the beginning level I am at it will be too obvious to my clients who I am using. I want a client to have their own website domain and not just a referred one.

    I wish it was totally true white label at my level, however most people won't be looking for masking - and only the website hosting with them is problematic to me.

    I know nothing about Lime so can't really compare. I am happy with my decision and have not regretted it even though I have yet to make money. I should be launching any day and have a few people anxious to sell for me.

    Best of luck to you!
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  • Profile picture of the author Jodik
    I just spoke to Lime after seeing todays webinar. They charge you extra for a mobile website creation. You will get the first one free but then they charge you. They wont have pricing for that until Friday. They do include mobile pages for free though. The sales rep at Avid (James) was very knowledgeable and I gotta say I enjoyed speaking with him more than Lime. I will find out more about Avid on Friday.
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  • Profile picture of the author Jodik
    I am just repeating what your sales rep told me. She said that the first one is free and the rest are a fee which will be determined on Friday. I was interested in the premium package. However the pages are free not the website creator and sites. So it is the monthly subscriber fee $297 for premium and $4.00 per client unless I use your mobile website creator or go over the message limit in this level or have resellers. Also video customization for sales use is a fee. If I am remembering this correctly.
    It is quite confusing.
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  • Profile picture of the author T1J2Marketing
    Scott, excellent thread you've started! I too have gone through the pain of trying to compare the various companies, what they offer, what I'm specifically looking for today, as well as what I might need down the road.

    I've chosen to go with Avid for a couple of reasons.
    1. The marketing materials provided once you've signed up will shorten the learning curve when it comes to the stats about the industry as well having a pre-produced presentation that can be adjusted based on client.
    1A. Industry specific materials. They've put together materials for 30+ industries. Also a learning curve shortener.
    2. Their overall company philosophy seems to be, "make me successful, and they will be successful". While I'm sure there are other companies that may fall into this realm, they state it explicitly.
    3. In researching companies I ran across an individual, (Name withheld), who is an Avid customer. I called him out of the blue, told him what i was looking at and started asking him questions. He'd been with another company and had moved from them to Avid. If ever there was a "glowing" recommendation, it was his.
    4. Cost, while it might not be the cheapest, is still very competitive.

    There are always going to be companies in every field that can fulfill what it's customers are looking for and they will have competition. Such is the case with Avid and Lime. Both would probably contend they have better product/platform/support/pricing/etc. It's our job to make a decision that fits our specific circumstances.

    I'm betting that regardless of the choice you make either company will be able to help with your business.

    Hope 2012 is a great year for you and your new company.
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    • Profile picture of the author Scott Alan
      Scott, excellent thread you've started! I too have gone through the pain of trying to compare the various companies, what they offer, what I'm specifically looking for today, as well as what I might need down the road.

      I've chosed to go with Avid for a couple of reasons.
      1. The marketing materials provided once you've signed up will shorten the learning curve when it comes to the stats about the industry as well having a pre-produced presentation that can be adjusted based on client.
      1A. Industry specific materials. They've put together materials for 30+ industries. Also a learning curve shortener.
      2. Their overall company philosophy seems to be, "make me successful, and they will be successful". While I'm sure there are other companies that may fall into this realm, they state it explicitly.
      3. In researching companies I ran across an individual, (Name withheld), who is an Avid customer. I called him out of the blue, told him what i was looking at and started asking him questions. He'd been with another company and had moved from them to Avid. If ever there was a "glowing" recommendation, it was his.
      4. Cost, while it might not be the cheapest, is still very competitive.

      There are always going to be companies in every field that can fulfill what it's customers are looking for and they will have competition. Such is the case with Avid and Lime. Both would probably contend they have better product/platform/support/pricing/etc. It's our job to make a decision that fits our specific circumstances.

      I'm betting that regardless of the choice you make either company will be able to help with your business.

      Hope 2012 is a great year for you and your new company.
      Thanks for the great response. This is what I'm looking for and it appears many others are as well. I'm hoping many Lime and Avid users will post their experiences. Thanks Again.
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      • Profile picture of the author Cornerstone
        This is very timely. I've used some other services to get my feet wet but needed additional functionality. I've now checked out avid and lime and will soon jump on board with one of them

        Thanks OP
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        • Profile picture of the author Scott Alan
          I'm pleased that people are responding. I personally feel that 2012 could be a very good year to offer SMS & Mobile Sites and I don't want to get started with a company that I find out later that I'm not really happy with and have to start over with a new one.

          I'm also wanting to find a STABLE company that will hopefully be there for the long haul.

          I hope this helps others also. It seems to be a business that can be scaled if done correctly.
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          • Profile picture of the author Scott Alan
            Has any Lime customers tried the new mobile website builder. It looked good on the webinar. If you have used it, is it as easy to use as they made it appear?
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            • Profile picture of the author amulektwo
              Hey Scott

              I joined mario brown and brian anderson in Using Avids platform.Since they got a group together to Buy in to avids platform we got a super great deal.

              The Platform is really simple to use( took me only a couple of minutes to set up a campaign) they have a qr code generator, their mobile website builder is pretty wack but i don't really need it since i have some really sweet templates to use for my clients. Also I like the fact that they don't nickle and dime you to death with all the little set up fees for every little thing. I cant really say anything about Lime because i have not looked at it.But mario and brian really did their do diligence before choosing a company and when they presented their webinar on why they went with avid it really helped making the decision easy for me...I can say that i am truly pleased with it.


              Good Luck
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              • Profile picture of the author Scott Alan
                Hey Scott

                I joined mario brown and brian anderson in Using Avids platform.Since they got a group together to Buy in to avids platform we got a super great deal.

                The Platform is really simple to use( took me only a couple of minutes to set up a campaign) they have a qr code generator, their mobile website builder is pretty wack but i don't really need it since i have some really sweet templates to use for my clients. Also I like the fact that they don't nickle and dime you to death with all the little set up fees for every little thing. I cant really say anything about Lime because i have not looked at it.But mario and brian really did their do diligence before choosing a company and when they presented their webinar on why they went with avid it really helped making the decision easy for me...I can say that i am truly pleased with it.


                Good Luck
                Thanks for the reply. Sounds like it's easy to use. Is their training as good as they say it is? They really tout the training. Just curious, as the training aspect is very important to me.

                Thanks!
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                • Profile picture of the author amulektwo
                  Originally Posted by Scott Alan View Post

                  Thanks for the reply. Sounds like it's easy to use. Is their training as good as they say it is? They really tout the training. Just curious, as the training aspect is very important to me.

                  Thanks!

                  Yes Scott
                  The Training is really good. Plus they have pre made sales presentations tailored to 10 different industries that are proven to work. Their salsman use them themselves. Also with marios program we got scripts and email templates plus we do webinars every month which keep up on top of the best sales strategies that are working in the field right now....Like I said the only thing i dont like is the mobile site builder, but thats not really important because there are so many awesome templates here in the forum and you can easily outsource the webdesign that you really dont need one....All the time you spend creating and editing the site is time you could of spent getting more customers....Just my 2 cents
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  • Profile picture of the author IngeniousBastard
    I too have it narrowed down to these two. I got a text from James at Avid today indicating that they are offering some new pricing (Sorry, James! Been sick and missed our phone date). From what I have gathered from my due diligence, Avid has a lower cost over time as their text prices drop as volume goes up, and they seem to have a good handle on the training piece. Lime has the better platform (to me, anyway) and is now stepping up their game with some marketing things and a training program. Lime is more all-inclusive as far as the last sets of pricing I've seen, but more expensive if you're doing volume. The one figure I did not get from Avid, however, is the price they charge for their billing piece on the backend.

    In speaking with James from Avid and the dude from Lime, I feel as though Avid has a better grasp on the "getting the business" piece.

    Hope this helps.
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    • Profile picture of the author JHuts34
      Originally Posted by Ingenious******* View Post

      I too have it narrowed down to these two. I got a text from James at Avid today indicating that they are offering some new pricing (Sorry, James! Been sick and missed our phone date). From what I have gathered from my due diligence, Avid has a lower cost over time as their text prices drop as volume goes up, and they seem to have a good handle on the training piece. Lime has the better platform (to me, anyway) and is now stepping up their game with some marketing things and a training program. Lime is more all-inclusive as far as the last sets of pricing I've seen, but more expensive if you're doing volume. The one figure I did not get from Avid, however, is the price they charge for their billing piece on the backend.

      In speaking with James from Avid and the dude from Lime, I feel as though Avid has a better grasp on the "getting the business" piece.

      Hope this helps.
      Brother it is not a problem at all, we will talk when you are able. Also you are 100% accurate, our price per message does decrease as you reach higher volumes of messaging.

      Jodi I also appreciate the kind words, I do my best to educate you on everything we have to offer & the industry as a whole.
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      Text "HUTSON" to 72727


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      • Profile picture of the author Scott Alan
        Start with both of them. Put few clients on Avid and few on Lime. Within 2-3 months, you should see any differences. Then, you can switch. Both of those companies will allow you to upload phone lists from other services, so the switch shouldn't cause any service disruption.

        Thomas
        Hi Thomas,

        I've actually been thinking about investing in both to see since I'm having trouble deciding between the two. It might come down to this.
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  • Profile picture of the author Mike Linley
    Hi,

    I've read good reviews about both Avid and Lime - and for me, I'd go for Avid! Just a personal choice though based on everything I've read including the ones these two providers offer. Good luck on your "choosing" stage! I know you will be able to finally settle down to that one best provider of your choice.
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  • Profile picture of the author SirThomas
    Start with both of them. Put few clients on Avid and few on Lime. Within 2-3 months, you should see any differences. Then, you can switch. Both of those companies will allow you to upload phone lists from other services, so the switch shouldn't cause any service disruption.

    Thomas
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  • Profile picture of the author texastom
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    • Profile picture of the author Scott Alan
      Hi Scott,

      I am looking a Avid also... i really like their sms platform ... i my opinion their mobile web builder is in the middle of the pack... I have found out pricing for mobile websites is all over the map,

      I would appreciate your input also because more heads are better than one.

      Im in el paso texas... hope to hear from you.

      Blessings

      Texas Tom
      Hi Tom,

      From my research I like certain things with Lime & certain things with Avid. Limes new mobile site builder looks simple to use and they now offer more in-depth training. Avid offers what looks to be pretty extensive trainging as well.

      I don't like that at Avid's entry point, their name will appear in the web domain if you use their mobile builder and they do still compete for business.

      I also don't like that I've read that the support for Lime is handled outside of the United States.

      I'm doing more research into both. I will let everyone know who I choose and why.

      Best Regards,
      Scott
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      When you are successful, remember to help others also succeed. Don't ever forget what it was like to be in the other person's shoes. Help as many people succeed as you can.

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      • Profile picture of the author limecellular
        Hi Scott,

        Nice post! even I learned a few things from it (lol)
        The BIG difference between the two is that Lime is a Tier-1 development house and that's why we are able to offer and add features at now additional cost. We update the software once or twice a week and not once or twice a year and you can follow our developer's blog here Version History - Mobile Marketing Platform. Lime's development team is always on top of things to listen and improve the system.
        This is not true that we handled the customer support outside of the United States. Our sales and support team is located in New Jersey and our development team is located in Israel (where I'm originally from). Lime is a strong company that handle developers, customer support and sales departments in-house. We are backed up by a strong funding company from New York and you have no idea what we are planning for the market this year.
        I invite you to talk to me directly by calling our toll free number and ask for UV.

        Best Regards
        Yuval Madar
        CEO\Founder
        Lime Cellular
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        • Profile picture of the author TheLocalCoach
          Here's a couple other differences, and if these were covered at all in the earlier part of the thread, sorry for the duplication:

          - First Lime's prices are cheaper, at every level, including high volumes. Outgoing messges as low as .05 cent (incoming free).

          - Avid's billing system is third party and they charge for it, Lime's is integrated, customizable and works with ALL payment types

          - Lime's new mobile website builder is a "cadillac", Avid's doesn't even belong in the same discussion

          - You can argue about the SMS platform, which is better, etc, both are very good fully-developed platforms, so you win in both cases.

          - Lime, even at their entry level, is a true White Label, your own url, etc.

          For my money, I chose Lime and for these and many other reasons.
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          • Profile picture of the author BizGrabbers
            Where can we see the Lime mobile website builder?
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            • Profile picture of the author Nanaswhimsy
              Originally Posted by m and s global View Post

              Where can we see the Lime mobile website builder?
              They actually have a Youtube channel that has a lot of videos.
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        • Profile picture of the author Hooked
          Originally Posted by limecellular View Post

          Hi Scott,

          Nice post! even I learned a few things from it (lol)
          The BIG difference between the two is that Lime is a Tier-1 development house and that's why we are able to offer and add features at now additional cost. We update the software once or twice a week and not once or twice a year and you can follow our developer's blog here Version History - Mobile Marketing Platform. Lime's development team is always on top of things to listen and improve the system.
          This is not true that we handled the customer support outside of the United States. Our sales and support team is located in New Jersey and our development team is located in Israel (where I'm originally from). Lime is a strong company that handle developers, customer support and sales departments in-house. We are backed up by a strong funding company from New York and you have no idea what we are planning for the market this year.
          I invite you to talk to me directly by calling our toll free number and ask for UV.

          Best Regards
          Yuval Madar
          CEOFounder
          Lime Cellular
          I tried to call you but on one picked up and it was at 5pm eastern time, whats up with that?
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          • Profile picture of the author BizGrabbers
            Well, I finally decided to partner with Lime. My account was activated yesterday and I've been going through the program and I must say.....ABSOLUTELY AWESOME!

            And, no, I'm not getting anything to leave this review and no one has asked me to leave a review.

            This is truly a top notch professional company. The training is very easy for a newbie to understand. I can honestly vouch for that because I'm definitely not a techie.

            I've had just a few question as I was going through the stuff in my back office and the responses have always been quick.

            There is so much stuff included that I thought I was going to have to develop myself, but I was surprised to find it automatically included.

            I'm really excited about how much business I'm going to do with Lime.
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            • Profile picture of the author Hooked
              Originally Posted by m and s global View Post

              Well, I finally decided to partner with Lime. My account was activated yesterday and I've been going through the program and I must say.....ABSOLUTELY AWESOME!

              And, no, I'm not getting anything to leave this review and no one has asked me to leave a review.

              This is truly a top notch professional company. The training is very easy for a newbie to understand. I can honestly vouch for that because I'm definitely not a techie.

              I've had just a few question as I was going through the stuff in my back office and the responses have always been quick.

              There is so much stuff included that I thought I was going to have to develop myself, but I was surprised to find it automatically included.

              I'm really excited about how much business I'm going to do with Lime.
              What made you go with lime compared to the other companies, and which other companies did you look into?
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              • Profile picture of the author BizGrabbers
                Originally Posted by Hooked View Post

                What made you go with lime compared to the other companies, and which other companies did you look into?
                I looked at some of the major ones and some of what I would call minor companies.

                At first, I really like the way the mobile sites looked with DudaMobile but I had a lot of issues with the formatting of text, cannot add a mobile page if it's not a page on your original site, the contact forms give me errors on some sites (they wouldn't submit), some features would not save after saving them (some of them would show up on the preview in their site builder, but wouldn't show up in a simulator or on the desktop), sometimes their support would answer questions in a way that a newbie had no clue what they were talking about, on one issue it took them not days but weeks to solve the problem. I did like Duda because you could start with no money. You can create a mobile site and demo it to a prospective client and you only have to pay a $9 monthly charge for the site only after it is published.

                I looked at MobeeArt and I was really excited about them because I thought they had the most full featured mobile site builder of anyone I saw. I was ready to go with them until I read the contract/agreement and their terms of use and I decided that even though at the time I thought they had the best website builder, I could not sign the agreement and agree to their terms of use.

                I looked at so many others and for various reasons, I kept looking until I took a serious look at Lime. Some of the website builders I look at seemed to have unprofessional looking sites and some of them had outrageous prices for the reseller so much so that the reseller would not be able to make a decent profit.

                Avid has a good SMS program, but I didn't like their website builder. I felt it was too basic and didn't have enough features. I was considering using just their SMS program even though the mobile site builder would not cost me any more to use it too. But I thought I could use their SMS program and use another company for building mobile sites.

                I know there are some WSO's that have mobile website builders and I considered checking out some of those but I'm such a newbie that I don't even have the "bie" in that word, just "new."

                When I found out that Lime was introducing their premium mobile website builder, I took a closer look at them. I signed up for their demo account and started building a site and I thought, WOW, this is nice, it looks great, and it has a lot of features. Then I started looking at their SMS program, too and I found out that I liked it better than Avid, too. ALL of Lime's packages are true white label and you really have to start forking out a huge monthly fee to have TRUE white label with Avid.

                So, after a couple months of research and basically teaching myself all of what little I still know, and after talking with U.V.(Yuval) with Lime I signed up with them. My account was only activated this week, and as I go through all of their stuff, I am constantly be amazed at all of their features, Agreemant, Terms of Use, Privacy Policy, Support, etc., I feel that after all my time spent researching and learning, I made the right decision. I'm so excited that my wife is tired of hearing about all of it.

                I feel that the two major players in the SMS program are Avid and Lime, but the one company where I can have it all (including the mobile website builder) in Lime.

                To each his own. Do your research and my all means read the Agreements, Terms of Use, and Privacy Policies word for word. Then make your own decision about which company would be the best fit for you, your personality, your expertise, what you want to accomplish, and your gut feeling.
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          • Profile picture of the author Hooked
            Originally Posted by Hooked View Post

            I tried to call you but on one picked up and it was at 5pm eastern time, whats up with that?
            I got a hold of UV and i am leaning towards lime for sure I guess everyone left the office but he was nice enough to call me back while he was driving. Only few things that i am still question is there couponing system. I am unsure of the WAP coupon that they use does it require a MMS text or what is that? The tracking of use of coupon's does not seem to be there as it does in Trumpia. In trumpia you can issue a certain amount of coupons and it generates random codes and the business owner can login to his account and mark off which ones have been used to make sure people are not using the coupon more than once. If lime does not have a sms coupon tracking system like this then you would have to send out coupons that are only valid for 24 hours or shorter periods, compared to being valid for a week or longer.
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            • Profile picture of the author zenyatta
              Originally Posted by Hooked View Post

              I got a hold of UV and i am leaning towards lime for sure I guess everyone left the office but he was nice enough to call me back while he was driving. Only few things that i am still question is there couponing system. I am unsure of the WAP coupon that they use does it require a MMS text or what is that? The tracking of use of coupon's does not seem to be there as it does in Trumpia. In trumpia you can issue a certain amount of coupons and it generates random codes and the business owner can login to his account and mark off which ones have been used to make sure people are not using the coupon more than once. If lime does not have a sms coupon tracking system like this then you would have to send out coupons that are only valid for 24 hours or shorter periods, compared to being valid for a week or longer.
              Hi Hooked,

              I have been with Lime for 8 months now and LOVE it. The mobile image coupons can be sent to feature phones as well as smartphones. They can be viewed by clicking a link or using simple 4 digit code via text for the feature phones. My clients really love the tracking of the mobile coupons. They can access the dashboard and get up to the minute info or any previous time frame they want and it shows coupons sent, coupons viewed, as well as coupons redeemed. Its awesome. Lime tracks this by having a unique identifier for each coupon sent out.
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  • Profile picture of the author Jay Rhome
    Nice rundown of the pros and cons. I remember doing a long research as well and I'm with Avid. In my research I didn't look at Lime though.

    I personally feel that 2012 could be a very good year to offer SMS & Mobile Sites and I don't want to get started with a company that I find out later that I'm not really happy with and have to start over with a new one.

    I'm also wanting to find a STABLE company that will hopefully be there for the long haul.
    VERY good way to approach it, and it was my #1 criteria as well. Of course there's no guarantee but that's why I chose Avid in the end. The price was much higher, but still, it's a few dozens bucks more a month - nothing at all in the grand scheme of things if you plan to build a REAL business. Again, I didn't compare to Lime. Though from what you're posting here, both seem a good choice.
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  • Profile picture of the author azjoemartin
    I've been considering Lime, so I'll be watching as this thread unfolds. I had not dug into Avid, as Lime had came highly recommended by another WF'er.

    The fact is, I was actually considering developing my own platform with an on staff coder/developer over concerns of the longevity of the companies and potentiality of price increases after having my business built up.

    One person commented that switching numbers and lists was achievable, so that could be a safe exit strategy. However, switching companies is such a pain and inevitably you lose customers has been my experience.

    This happened to me before with toll-free numbers and then you're stuck with a big bill or the choice of converting everyone. Is this legitimate concern with this platform or just paranoia?
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  • Profile picture of the author Jeff Hogsten
    Ive been with avid a few days and I am very happy. The only thing I am considering is if I want to use their mobile website builder. You can build as many sites as you want, no domain name to but or hosting they do it all. However this means they have control. I have warrior Wills web site builder so I may still use that and but my own domain hames and hosting I went with avid because of the training and support I would recommended them. The main thing, take action
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  • Profile picture of the author Hapiex
    ive been with avidmobile couple weeks now and they have great support. They have step by step tutorials and sale tactics. I would recommended thmy because they have the best pricing in this market!
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  • Profile picture of the author WillR
    Originally Posted by limecellular View Post

    Nice post! even I learned a few things from it (lol)
    The BIG difference between the two is that Lime is a Tier-1 development house and that's why we are able to offer and add features at now additional cost.
    Nice elevator pitch.

    The problem is whenever we try to have an unbiased discussion (like this) and compare the various service providers against one another, one of them has to always jump in and toot their own trumpet which kind of ruins things. We already know what Lime does and what Avid does... we are talking about people's REAL personal experiences with these service providers because that means a WHOLE lot more to me than what the CEO jumps in and says... do you really think he is going to say anything bad about his company?

    Some might wonder why such a successful company that is doing so well would need the CEO to be trawling forums for new customers... just saying.

    One thing you will learn in business is that if you provide a superior product and service you won't need to jump in and sell yourself... your satisfied customers will always do it for you.
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    • Profile picture of the author limecellular
      Originally Posted by WillR View Post

      Nice elevator pitch.
      Some might wonder why such a successful company that is doing so well would need the CEO to be trawling forums for new customers... just saying.
      Even Steve Jobs (RIP) used to find the time to reply customers himself. To be a successful business man is also be attached to everything your business does (big or small). Good luck to all readers.
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      • Profile picture of the author BizGrabbers
        Does LimeCellular have a demo account to try it's new website creator?
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        • Profile picture of the author Scott Alan
          THANK YOU for all of the replies to this post!!! I appreciate each and every person who took the the time to comment and post their experiences.

          Yuval, I will be giving you a call to discuss what Lime has to offer. It will be nice to bypass salesmen who benefit from a sale by getting a commission. I have no problem at all being routed through a salesman for the sale, but I feel that talking to you directly, I can get my questions answered on both what you currently offer and what you might have in store for the future.

          A BIG THANKS to everyone, once again.

          Best Regards,
          Scott
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          • Profile picture of the author HypeText
            Originally Posted by Scott Alan View Post

            THANK YOU for all of the replies to this post!!! I appreciate each and every person who took the the time to comment and post their experiences.

            Yuval, I will be giving you a call to discuss what Lime has to offer. It will be nice to bypass salesmen who benefit from a sale by getting a commission. I have no problem at all being routed through a salesman for the sale, but I feel that talking to you directly, I can get my questions answered on both what you currently offer and what you might have in store for the future.

            A BIG THANKS to everyone, once again.

            Best Regards,
            Scott
            Scott,

            FYI...Yuval doesn't utilize a staff of Salespeople working on commission. The Sales line is generally answered by Yuval's Assistant Michelle. I have dealt with Michelle many times. she is knowledgeable and in the event that she doesn't know an answer she will ask Yuval directly in the event that he isnt in when you call.
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            • Profile picture of the author Nanaswhimsy
              Originally Posted by HypeText View Post

              Scott,

              FYI...Yuval doesn't utilize a staff of Salespeople working on commission. The Sales line is generally answered by Yuval's Assistant Michelle. I have dealt with Michelle many times. she is knowledgeable and in the event that she doesn't know an answer she will ask Yuval directly in the event that he isnt in when you call.
              Just got off the phone with Yuval and he is very knowledgable, I had to laugh as we discussed different aspects. I came to the conclusion that Lime is handled by very technical people and Avid is run by very sales oriented people, which do I want running my platform? Definitely made the right choice with Lime.
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              • Profile picture of the author HypeText
                Originally Posted by Nanaswhimsy View Post

                Just got off the phone with Yuval and he is very knowledgable, I had to laugh as we discussed different aspects. I came to the conclusion that Lime is handled by very technical people and Avid is run by very sales oriented people, which do I want running my platform? Definitely made the right choice with Lime.
                You chose Well, Grasshoppa! lol
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                (916) 520-HYPE (4973)
                Local & Mobile Marketing Solutions
                $0 Setup & $99/mnth Private Label Reseller Accts
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          • Profile picture of the author GoMobi
            Hi all,

            I went with avid because of the superior training.

            I have talked with Rob a few times and have a good feeling about
            the company.

            They were also more affordable.
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          • Profile picture of the author gtrujillo
            Hi, just wanted to chime in here real quick. I have been with Avid for about a month. I was totally new to SMS and it was a real learning curve at avid due to their training videos and materials. Its not categorized and sort of jumps from subject to subject. I am still studying and hope to launch soon once my app store is created. Good luck with whoever you choose. All in all I think I will stick with Avid and see what happens.
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            • Profile picture of the author Victoria Gates
              Originally Posted by gtrujillo View Post

              Hi, just wanted to chime in here real quick. I have been with Avid for about a month. I was totally new to SMS and it was a real learning curve at avid due to their training videos and materials. Its not categorized and sort of jumps from subject to subject. I am still studying and hope to launch soon once my app store is created. Good luck with whoever you choose. All in all I think I will stick with Avid and see what happens.
              If you were totally new it is bound to be overwhelming for sure. I think Ive spent a year and I am still learning everything. It's also exciting what you can do so don't give up. I wish you good luck.
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              Victoria Gates - Digital Marketing Specialist

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              • Profile picture of the author Victoria Gates
                Lime contacted me and straightened me out on something so I wanted to mention it here. At premium they DO have unlimited keywords included. Sorry about the misinformation about that in my earlier post. My Bad.

                So now it boils down essentially to.. Real World Experience vs. Research Sourced Training from what I understand.
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                Victoria Gates - Digital Marketing Specialist

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      • Profile picture of the author marketingstatic
        Originally Posted by limecellular View Post

        Even Steve Jobs (RIP) used to find the time to reply customers himself. To be a successful business man is also be attached to everything your business does (big or small). Good luck to all readers.
        @Limecellular----Just me maybe being over paranoid but I wont like your Facebook page because then anyone following me and taking my advice will then see Im not really the provider see the problem with your Forum Sig
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        Happy new Year 2019

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  • Profile picture of the author zenyatta
    Hi Scott,

    Glad to see you are doing your homework before signing up with a SMS company. To many people don't do the diligent work you are and that is why nearly half of Lime's clients have moved from previous carriers once they SEE the whole package of features, support, and especially pricing. I signed on with Lime 8 months ago and am still happy with my decision after looking at 30+ platforms( I know what you have been going through). I just made a detailed post here Re: Best Mobile SMS Text Marketing Service if you need anymore info. Hopefully I can say welcome aboard to the Lime family you have made a wise choice.
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  • Profile picture of the author Kiril S
    I really like the fact that Lime's coupons are integrated with barcodes and easy tracking.

    Is Avid's coupouning system similar?

    I'm also torn between those two companies.

    What about Lime's keyword fees? I heard they charge a monthly fee for keywords, but on the other hand Avid does not. Why is that?
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    • Profile picture of the author Nanaswhimsy
      Originally Posted by Kiril S View Post

      I really like the fact that Lime's coupons are integrated with barcodes and easy tracking.

      Is Avid's coupouning system similar?

      I'm also torn between those two companies.

      What about Lime's keyword fees? I heard they charge a monthly fee for keywords, but on the other hand Avid does not. Why is that?
      RE Lime Keywords: It depends on the level you buy in at. Vanity keywords 5 included for standard, 10 for premium and if you go premium + then you get unlimited. With any of the packages you get unlimited system keywords. You also have to look at text pricing, if I remember right to get 1 cent texts you have to reach a level of 250K texts per month. With Lime if you go premium plus it is automatic. The reason that I went with Lime is they include so much as standard that Avid does as $29 a month add-ons.(starting next week - so if anyone is interested in being a reseller for Social Media Decoded, send me a PM and I will let you know when everything is set up.)

      Hope that helps!
      Suzanne
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      • Profile picture of the author Kiril S
        Originally Posted by Nanaswhimsy View Post

        RE Lime Keywords: It depends on the level you buy in at. Vanity keywords 5 included for standard, 10 for premium and if you go premium + then you get unlimited. With any of the packages you get unlimited system keywords. You also have to look at text pricing, if I remember right to get 1 cent texts you have to reach a level of 250K texts per month. With Lime if you go premium plus it is automatic. The reason that I went with Lime is they include so much as standard that Avid does as $29 a month add-ons.(starting next week - so if anyone is interested in being a reseller for Social Media Decoded, send me a PM and I will let you know when everything is set up.)

        Hope that helps!
        Suzanne
        Could you PM me Lime's pricing sheet please? I've requested one from their website and still haven't received anything. Thanks
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        • Profile picture of the author Scott Alan
          Hi Suzanne,

          Is the marketing training in-depth at Lime? I have lots of my own ideas and have learned some great ideas from generous warriors on this forum who have shared ideas and tips.....but I'm looking for even more training and ideas.

          Scott
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          When you are successful, remember to help others also succeed. Don't ever forget what it was like to be in the other person's shoes. Help as many people succeed as you can.

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          • Profile picture of the author Nanaswhimsy
            Originally Posted by Scott Alan View Post

            Hi Suzanne,

            Is the marketing training in-depth at Lime? I have lots of my own ideas and have learned some great ideas from generous warriors on this forum who have shared ideas and tips.....but I'm looking for even more training and ideas.

            Scott
            Scott they have a 21 daay indepth bootcamp so you can know the system inside and out before you start selling, insuring your success in being able to answer potential customers questions.
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        • Profile picture of the author BizGrabbers
          Originally Posted by Kiril S View Post

          Could you PM me Lime's pricing sheet please? I've requested one from their website and still haven't received anything. Thanks
          Here is the link for Lime's pricing.

          I haven't gone with them but I do have this information.

          Sorry, I don't know if links are allowed, but there is bit dot ly/xxyqkK
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          • Profile picture of the author Scott Alan
            The more I look into both companies, I find that I'm leaning towards Lime. Not because their pricing is lower but for other factors. I'm looking to build a large sustainable business, so if I felt that Avid was a better fit for me, I'd have no problem paying more. I'm looking for the best fit for me.

            But, with that said.....I encourage everyone to do their own in-depth research, because what might be the right fit for me or someone else, may not be the right choice for you.

            From all of the responses so far, I feel that both companies are SOLID and are in it for the long haul.....

            It really comes down to who you feel is the BEST FIT for you.

            Scott
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            • Profile picture of the author brett701
              I have looked at avid, lime and many others. In my opinion AnchorMobile platform is the best option. It has been around for awhile so the kinks are worked out and it's very stable. Anchor also has more flexibility with its platform and this allows you to expand your business in the future. They just changed User interface recently.

              White Label SMS Reseller Platform User Interface Upgrade v3.4 « White Label SMS Reseller Platform | Anchormobile


              if you have any questions i can try to do my best to tell you the difference between all 3 companies.
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            • Profile picture of the author andrewell
              Hey Scott,
              Thanks for getting this thread started. I was wondering if you had decided on a Company and what helped make the decision for you.
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  • Profile picture of the author tjkirgin
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    • Profile picture of the author Jones178
      Originally Posted by tjkirgin View Post

      Since you asked, I will not mention our platform. However, I would recommend AVID as they do not charge per user account like LIME which can get very expensive if you are successful.

      TJ
      Hi TJ,

      When I was researching I believe both Avid and Lime charge $4 an account.
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    • Profile picture of the author Nanaswhimsy
      Originally Posted by tjkirgin View Post

      Since you asked, I will not mention our platform. However, I would recommend AVID as they do not charge per user account like LIME which can get very expensive if you are successful.

      TJ
      No Avid doesn't charge per account, they charge 29 month for the site builder, 19 a month for the appointment option, That is 50 extra dollars a month while you build your business, the appointment program is standard with all lime's platforms. And while the .019 cents they start you off at is the same as Lime's standard package, if you go with the premuim package you get .015 to start and get the website builder as standard. At the premium plus level (497 compared to first true white label level at 499, remember Lime's white label starts at 147) all texts are 0.01 )to get that with avid you have to sell 125K text messages first.) and at all premium levels you get integrated billing. get to choose what features you offer your clients when you set up the packages. As far as the $4 a month getting expensive, 1) to offset the same costs for addons with Avid you would have to sell 12.5 packages immediately. 2) When you build your packages wouldn't you factor in the 4 dollar cost? (Your only charged for active accounts, nevr for demo accounts. 3) If it's getting expensive, wouldn't that mean you were successful?

      Hope that clears up a few things.

      Suzanne
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      • Profile picture of the author tjkirgin
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        • Profile picture of the author Lilypuff
          Just wanted to say thank you to all of you who have participated in this thread. This has been incredibly helpful to me. I also have been sitting on the fence trying to decide who's camp to hop into :p I think that LIME is the way that I'll go. Good Luck Scott
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          • Profile picture of the author Scott Alan
            Thanks Lilypuff for the well wishes. I feel that SMS and mobile websites
            Are going to do well in 2012. I wish everyone well in this venture.
            Thanks for all of the replies.
            Scott
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            • Profile picture of the author Pierre!
              Glad I found this thread Scott!

              I have previously invested in an SMS platform, and I am now looking at Lime once again!

              With the recent pricing changes, the two Webinars I attended... I am really leaning twords Lime.

              I love the one time use coupons
              I like the QR Code generator
              Then there is the Text To Win

              My thought is that it's not exactly what I want, but what will keep My Client's list members engaged with My Client's marketing efforts... and the rich feature set allows for a broad variety to keep folks from being bored and dropping off My Client's list.

              Also...

              When I initially got started asking questions, I did a trial test with Lime, TXT108, and someone else I just really can't recall...

              I was impressed when Yuval called me personally after I started my trial account - and Yuval called me *twice* - I didn't get to the phone in time on the first call.

              The feature set, the new mobile product, the new pricing structure... Yuval is *listening* to his clients, and evolving with their needs.

              I feel the need to follow through with my Due Diligance and check out Avid's platform too...

              I wish that one of the companies would make some of their sales training avaliable to those researching their features.

              I had 'sales training' in the last TXT platform, but it dwindled to unusable... and I have sales experience, but I could really benefit from the 'Getting Started Guide' so that I could line up some clients BEFORE I plunk down the $$$ for the first month... Would be nice to have clients ready to sign up to reduce that first month cost with active clients immediately...

              So.... unless something *Earth Shattering* comes up... I'm still looking at Lime.

              Great Thread, and Very Timely for me...

              Patrick
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  • Profile picture of the author ProfitwithAdam
    Avid as does Lime, they both charge a $4 per client charge. Realistically the main differences are how you plan on scaling your business, whether or not you like them competing against you, how much you like their short code, if their mobile website builder is any good or not, their training modules, their hidden fees, if there are set up fees or not, etc. If you do a spreadsheet of your choices and really compare the two honestly, you will find the one you like the best and make a decision. It's really that easy.
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  • Profile picture of the author Kiril S
    I just noticed in Lime's pricing sheet that each additional text message costs 2.75 cents. As for Avid's cost per text, it is only 1.75 cents at most, and even lower for bulkier messaging.

    Why is that? I find this to be a huge downside especially if you handle clients with big volumes, which is where you want to be, right?

    Let's say you're handling 500k text messages per month. With Lime's prices, these texts would cost $13,750 per month, while Avid's will only cost $4,500. You save up $111,000 per year with Avid's pricing model for this case.

    I heard that Avid charges a fee for using their billing system? How does that work?
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    • Profile picture of the author BizGrabbers
      Originally Posted by Kiril S View Post

      I just noticed in Lime's pricing sheet that each additional text message costs 2.75 cents. As for Avid's cost per text, it is only 1.75 cents at most, and even lower for bulkier messaging.

      Why is that? I find this to be a huge downside especially if you handle clients with big volumes, which is where you want to be, right?

      Let's say you're handling 500k text messages per month. With Lime's prices, these texts would cost $13,750 per month, while Avid's will only cost $4,500. You save up $111,000 per year with Avid's pricing model for this case.

      I heard that Avid charges a fee for using their billing system? How does that work?
      Hi Kiril,

      I compared the two companies based on the 500k text messages per month in your example. Sending 500k messages per month would certainly be not the base plan for either company.

      If I'm correct in my comparison, here are the results:

      Avid has a certain number of free credits on their plans but they don't publish how many credits they allow on their mid level plan. They only say to ask your sales rep about it.

      At the 500k texts per month, I would say a person would want to go with Avid's Mobile Marketing In A Box plan or with Lime's Premium+ plan which both get 30,000 credits per month.

      If I were to go with Lime, I would chose their Premium+ account.
      If I were to go with Avid, I would chose either their Private Label Plus or their Mobile Marketing Company in a Box.

      Avid states that their Private Label Plus features are:
      Private Label PLUS: Some FREE Texts? Ask your Rep! $499 per month - 1 time set-up of $359
      This PLUS package includes all of the features of the Private Label Basic Program, plus the 100% white-labeled URL and
      SSL. This package is the 100% custom url that you select and is viewed when your clients login to the dashboard and
      will state, login.yourcomanyname.com.
      Note: All picture messages and mobile sites will contain the url http://login.yourcompanyname.com
      Organizational Level: Optional Reseller of Resellers Level $199 per month (add on)
      This enterprise level program features an extra hierarchy that allows for you to sub-license the software to other
      resellers who want to sell mobile marketing, SMS campaigns, and mobile sites. In this program you have the ability to
      set-up unlimited resellers of your technology.
      Note: Organizational level is in addition to options Basic and PLUS ONLY.

      Assuming you would want to market their mobile websites, that would be an additional $29 per month.

      I would not want to use Avid's mobile website builder, because, in my opinion, it's pretty low on the totem poll compared with the new website builder that Lime just came out with this month. (Actually, I would say that I would not want to use Avid's at all when I compare it with most of the others I've looked at.) Limes website builder is, in my opinion, an awesome tool. There is no charge for Lime's website builder the Premium and Premium+ account plan. Both companies allow unlimited websites and webpages and data and bandwith.

      For my purposes, the website builder and the text coupons, and the integrated billing features that Lime has is pretty positive.

      Avid has text messaging which is just that, text. Lime has both text messaging and picture coupons which can have a bar code to be scanned a point of purchase. When it is scanned, or when a numeric code is entered, that coupon is processed as redeemed and that customers cannot use that coupon again.

      Avid's Private Label Plus uses a shared URL and their Mobile Marketing In A Box is (as they state) 100% white label.

      Both of Lime's plans are white label.

      Avid sells to resellers and to retail.
      Lime sells only to resellers and does not sell to retail.

      Avid has a setup fee for the Private Label Plus of $359 and for the Mobile Marketing In A Box of $2815.

      Avid's monthly fee for the Private Label Plus is $499 and for the Mobile Marketing In A Box is $615.

      Lime has no setup fee for any of their plans.

      Lime,s monthly fee for the Premium plan is $297 per month and for the Premium+ plan is $497 per month.

      Avid has unlimited vanity keyword per account for their plan.

      Lime has 10 free vanity keywords per account for their Premium plan and Unlimited free vanity keywords per account for their Premium+ plan.

      If you want to add Sales Agents and Resellers with Avid, you must chose the Mobile Marketing In A Box plan or pay an additional $199 per month if you chose their Private Label Plus Plan.

      If you want to add Sales Agents and Resellers with Lime, you can chose either the Premium or the Premium+ plan.

      Both companies have a $4 per month charge for each active client.

      Now on to the text message fees:

      At 500k texts per month, I haven't see how many text credits Avid has on their Private Label Plus plan but on their Mobile Marketing In A Box they provide 15k credits per month.

      Lime provides 15k on their Premium plan and 30k on their Premium+ plan.

      Since I don't know how many credits Avid has on their Private Label Plus plan, I will do calculations based on assuming they provide 15k like Lime does.

      On Avid's Private Lable Plus plan the extra 485k text will be $4365 per month. On their Mobile Marketing Business In A Box plan, the 470k extra texts will be $4230 per month.

      With Lime's Premium plan the other 470k texts per month would be $7050 and with their Premium+ plan the would be $4700.

      So the text's sent with Lime is more than with Avid. However Lime does not have any setup fees. I'm not positive, but it is my understanding that Avid's set up fees are charged every year. Don't quote me on that because I'm not certain of it. IF Avid charges the setup fee annually, on the Private Label Plus plan, that would average $30 per month and on the Mobile Marketing In A Box plan, it would average $51 per month.

      Now, calculating all charges, including set up fees, text charges, and since I really favor Limes new mobile website builder, the website builder fee with Avid (no extra charge for this in the two plans we are comparing with Lime), Avid is cheaper in total cost than Lime but nowhere near the $13750 you quoted in your post.

      Lime has integrated billing for your clients on both plans we are comparing here. As far as I know, I don't think Avid offers this feature.

      Compare the coupon features that Lime has and, if you can, if it interests you, compare the website builders and I think you will agree that Lime beats Avid in those features hands down.

      Avid has some great Powerpoint presentations and Lime has some great marketing material for the clients to use in their business. Lime also has some great short videos for making presentations to prospective clients, however they do have a small fee to customize them with your logo, phone number and website.

      All in all, they are both excellent companies. Avid is cheaper monthly costs but some could say that the benefits of the advanced mobile coupons and the advanced mobile website builder that Lime has would very well cover the difference in the monthly charges.

      I hope this information helps everyone with their comparisons. Do the calculations yourself from the figures I've provided and then make your decision based on your own perceptions of each company and your gut feeling. However, just DO something.
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  • Profile picture of the author Kiril S
    Okay but how did you come up with $4,700 per month for text messaging with Lime

    Lime charges $0.0275 per text -- as stated on their pricing sheet for any plan -- and Avid -- at 500k text messages with Private Label Plus - charges $0.009 per text.

    My original quote for Lime was simply: $0.0275 * 500,000 = $13,750
    And for Avid: $0.0090 * 500,500 = $4,500

    ... and this where my quote came from.

    However, I just read that Lime does indeed provide lower prices for high volume messaging:

    Message Volume Discounts: Lime also offers high volume messaging pricing for as little as 0.5 Cents per Message. For more information please contact us.
    What I don't understand with Lime is they say they charge $0.0275 per text for whichever plan you're on, but $0.005 per text if you have extremely high text messaging volumes? Do they have mid-level prices for texts? Or it is either 2.75 or 0.5 cents.
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    • Profile picture of the author HypeText
      Originally Posted by Kiril S View Post

      Okay but how did you come up with $4,700 per month for text messaging with Lime

      Lime charges $0.0275 per text -- as stated on their pricing sheet for any plan -- and Avid -- at 500k text messages with Private Label Plus - charges $0.009 per text.

      My original quote for Lime was simply: $0.0275 * 500,000 = $13,750
      And for Avid: $0.0090 * 500,500 = $4,500

      ... and this where my quote came from.

      However, I just read that Lime does indeed provide lower prices for high volume messaging:

      What I don't understand with Lime is they say they charge $0.0275 per text for whichever plan you're on, but $0.005 per text if you have extremely high text messaging volumes? Do they have mid-level prices for texts? Or it is either 2.75 or 0.5 cents.
      I think he might be working off of old pricing because none of Limes White Label Offerings have a .0275 Price point...
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      • Profile picture of the author Kiril S
        Originally Posted by HypeText View Post

        I think he might be working off of old pricing because none of Limes White Label Offerings have a .0275 Price point...
        This is their latest white label price sheet:




        $0.0275 indeed.
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        • Profile picture of the author SirThomas
          Originally Posted by Kiril S View Post

          This is their latest white label price sheet:




          $0.0275 indeed.
          From their flyer, they have three price levels:

          Standard $147/mo --------5,000 included and 1.9 cents after
          Premium $297/mo --------15,000 included and 1.5 cents after
          Premium+ $497/mo -------30,000 included and 1.0 cent after
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          • Profile picture of the author Kiril S
            Originally Posted by SirThomas View Post

            From their flyer, they have three price levels:

            Standard $147/mo --------5,000 included and 1.9 cents after
            Premium $297/mo --------15,000 included and 1.5 cents after
            Premium+ $497/mo -------30,000 included and 1.0 cent after
            It's weird they have different pricing from different sources.
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            • Profile picture of the author BizGrabbers
              Originally Posted by Kiril S View Post

              It's weird they have different pricing from different sources.
              Kiril,

              I think you must be looking at an old price sheet for Lime. If you go to their website and click on click to Test Drive and Get Pricing, they will email you their new pricing document.

              Hope this helps to clear up the confusion.
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        • Profile picture of the author HypeText
          Originally Posted by Kiril S View Post

          This is their latest white label price sheet:

          $0.0275 indeed.
          Their latest does not have a $.0275 price point on it. I would strongly recommend requesting a new one.
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  • Profile picture of the author JHuts34
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    • Profile picture of the author SirThomas
      Originally Posted by JHuts34 View Post

      In addition, The Private Label Plus is a 100% true white label platform.
      James,

      I looked at Avid's platform last year and, if I remember correctly, some parts of the system were not fully white label. Meaning, at some point, when creating campaign ( I don't exactly remember), customers could actually see Avid's URLs.

      I know, you had more advanced options that would eliminate this problem, but that was an additional expense.

      Please, update us on your latest options.


      Thomas
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      • Profile picture of the author JHuts34
        Originally Posted by SirThomas View Post

        James,

        I looked at Avid's platform last year and, if I remember correctly, some parts of the system were not fully white label. Meaning, at some point, when creating campaign ( I don't exactly remember), customers could actually see Avid's URLs.

        I know, you had more advanced options that would eliminate this problem, but that was an additional expense.

        Please, update us on your latest options.


        Thomas
        Thomas,

        On tier 2, you go through a generic URL which has no mention of the AvidMobile name.

        Tier 3 is a 100% true white label, which we recently just made much more affordable. At this point the URL & SSL certification are completely customized and dedicated to the branding you choose.

        If you want the updated pricing list I will be more than happy to help you out.
        Signature
        James Hutson - VP of Business Development
        AvidMobile - White Label Mobile Marketing
        Text "HUTSON" to 72727


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  • Profile picture of the author Kiril S
    Okay so the prices I mentioned earlier were the prices for Canada.

    So for people living in Canada, it might be more cost-productive to go with Avid as they offer a lower pricing per text. Just my 2 cents.
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    • Profile picture of the author Jones178
      Yea but doesn't Avid charge for incoming and outgoing messages?
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      • Profile picture of the author Kiril S
        Originally Posted by Jones178 View Post

        Yea but doesn't Avid charge for incoming and outgoing messages?
        I don't think they charge for incoming messages, I'm pretty sure they don't.
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  • Profile picture of the author Jones178
    I would check on that bc if they do, then that changes the whole picture
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    • Profile picture of the author Kiril S
      Originally Posted by Jones178 View Post

      I would check on that bc if they do, then that changes the whole picture
      I'm 99.99% sure they don't as I recall reading it from their pricing sheet. Of course it would have changed the whole picture, but this is not the case.
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      • Profile picture of the author Jones178
        ok I was under the assumption they did charge for both.
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  • Profile picture of the author Legacy3
    I really enjoyed reading this thread and have signed up for a demo at Lime. I am also a sub-reseller under Avid. At first glance, I like Lime's UI better. I also like their coupon, appointment system, and payment center better.

    However they do seem to fall short with their text to contest feature because it looks like you can only specify 5 winners whereas Avid will select however many winners you designate using x number of winners who are first to subscribe, one very nth subscriber, or x number of winners upon the contest closing. I've also seen elsewhere where the system will pick a winner every x minutes within a certain timeframe which is great for network socials. I currently have a client actively using the contests and we are promoting the contest feature so moving that piece over would be hard. So, their contests (as I understand them) are a little disappointing.

    Lime is also missing the Text 2 Screen feature with moderation, which I am planning to market to a certain niche. Again, disappointing.

    I really only want one platform and other than the 2 negatives above, Lime seems to look better in my eyes especially their easy path to $0.01 or below texts (even though they tax you by paying for real keywords to get there). So in the end economics and a cleaner UI / payment interface may win out forcing me to wait for their development in these areas to catch up.
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    • Profile picture of the author BizGrabbers
      Originally Posted by Legacy3 View Post

      I really enjoyed reading this thread and have signed up for a demo at Lime. I am also a sub-reseller under Avid. At first glance, I like Lime's UI better. I also like their coupon, appointment system, and payment center better.

      However they do seem to fall short with their text to contest feature because it looks like you can only specify 5 winners whereas Avid will select however many winners you designate using x number of winners who are first to subscribe, one very nth subscriber, or x number of winners upon the contest closing. I've also seen elsewhere where the system will pick a winner every x minutes within a certain timeframe which is great for network socials. I currently have a client actively using the contests and we are promoting the contest feature so moving that piece over would be hard. So, their contests (as I understand them) are a little disappointing.

      Lime is also missing the Text 2 Screen feature with moderation, which I am planning to market to a certain niche. Again, disappointing.

      I really only want one platform and other than the 2 negatives above Lime seems to look better in my eyes especially their easy path to $0.01 or below texts (even though they tax you by paying for real keywords to get ther). So in the end economics and a cleaner UI / payment interface may win out forcing me to wait for their development in these areas to catch up.

      Do you use Avid's mobile website builder? Did you compare Lime's mobile website builder with Avid's?
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      • Profile picture of the author Legacy3
        Originally Posted by m and s global View Post

        Do you use Avid's mobile website builder? Did you compare Lime's mobile website builder with Avid's?
        No. I haven't tried the website builder yet on either platform because I have other tools available for mobile site design plus Lime's builder currently is not working with Safari. I did, however, look at a video for Lime's Premium Mobile Websites and it does look slick.

        Also, Lime has two website builders. Though, I'm not sure why. One is called Mobile Landing Pages and the other is called Premium Mobile Websites.

        There seems to be some overlap between the two. Maybe some one can shed some light on the differences.


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  • Profile picture of the author limecellular
    Let me clarify, we have one mobile website builder. This has features that will allow you to create a website. We also have a mobile Landing page. Mobile Landing pages allow you to create one page full of information. For example with the Mobile Landing page you would post information about a house listing or car for sale.
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  • Profile picture of the author BillHus
    I've been working with Mark at Avid mobile and they have been great to me. The support you get from them is fantastic....plus you get unlimited keywords. It doesnt mean much starting out but trust me once you get about 20 clients and larger clients start coming in it means everything to your bottomline.
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    • Profile picture of the author Legacy3
      Originally Posted by BillHus View Post

      I've been working with Mark at Avid mobile and they have been great to me. The support you get from them is fantastic....plus you get unlimited keywords. It doesnt mean much starting out but trust me once you get about 20 clients and larger clients start coming in it means everything to your bottomline.
      You're right! Unlimited REAL keywords for FREE is a big deal...especially when you are just starting out (when you need them the most because you lack customers).

      Lime does offer unlimited keywords but its at their Premium+ level where you also get 1 cent texts. (Avid lowers text rates with your text volume, which you may or not achieve at Lime's Premium+ level). The monthly buy in for the Premium+ level is pretty reasonable once you get a subscriber base to support it (maybe 5-10 clients).

      The two lower levels offer 5 and 10 REAL keywords per month respectively. However, after re-reading their flyer it looks like that is per account @ $4 per month. I believe that means per customer/client that we have. If that is the case its not a bad situation at all and may actually help your pricing strategy by charging for keywords above 5 or 10. The expense to you of course would go away as you progressed to the higher level meaning more profit or you could later offer unlimited keywords as a potential "new" loyalty bonus for your customers.
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      • Profile picture of the author HypeText
        Originally Posted by Legacy3 View Post

        You're right! Unlimited REAL keywords for FREE is a big deal...especially when you are just starting out (when you need them the most because you lack customers).

        Lime does offer unlimited keywords but its at their Premium+ level where you also get 1 cent texts. (Avid lowers text rates with your text volume, which you may or not achieve at Lime's Premium+ level). The monthly buy in for the Premium+ level is pretty reasonable once you get a subscriber base to support it (maybe 5-10 clients).

        The two lower levels offer 5 and 10 REAL keywords per month respectively. However, after re-reading their flyer it looks like that is per account @ $4 per month. I believe that means per customer/client that we have. If that is the case its not a bad situation at all and may actually help your pricing strategy by charging for keywords above 5 or 10. The expense to you of course would go away as you progressed to the higher level meaning more profit or you could later offer unlimited keywords as a potential "new" loyalty bonus for your customers.
        The Free Keywords are indeed per Advertiser Account.

        Even if you surpass the free keywords they are only $2.00 per month each.

        Keep in mind that all but Avid's top tier are on shared domains...NOT your Own....and their Top Level White Label is Very Pricey!

        Then of course there are all the add on services they charge extra for that Lime includes at no extra charge.
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  • Profile picture of the author tienps
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  • Profile picture of the author kmalikis
    I'm leaning towards Lime!
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  • Profile picture of the author tracirobin
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    • Profile picture of the author Legacy3
      Originally Posted by tracirobin View Post

      Lime sounds like a winner. I was just wondering if they are able to do Check-in coupons where after a customer checks in the prescribe amount of times, the coupon would unlock. I saw that feature when demo-ing
      biznessapps.com.


      I was also wondering if anyone has used adking.com. They tout unlimited
      text messages on their platform.

      Does anyone know how that works or is possible?

      Traci
      To my knowledge, Lime does NOT offer check-in coupons. However what's unique is that they DO offer real ONE-TIME use coupons. The way it works is is that each customer gets a link on their phone to an individualized coupon that they are instructed to not open up until they are in front of a server or register. After they open the link it can not be re-opened. So if they close the resultant webpage the coupon goes away.

      They also have the system setup for more traditional SMS where those without smart phones would receive another text reply with the coupon instead of the webpage.

      It's a pretty different system than what most sms platforms provide. You should open a demo account to give it a try.
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      • Profile picture of the author HypeText
        Originally Posted by Legacy3 View Post

        To my knowledge, Lime does NOT offer check-in coupons. However what's unique is that they DO offer real ONE-TIME use coupons. The way it works is is that each customer gets a link on their phone to an individualized coupon that they are instructed to not open up until they are in front of a server or register. After they open the link it can not be re-opened. So if they close the resultant webpage the coupon goes away.

        They also have the system setup for more traditional SMS where those without smart phones would receive another text reply with the coupon instead of the webpage.

        It's a pretty different system than what most sms platforms provide. You should open a demo account to give it a try.
        They can Open the Coupon...they just click the REDEEM Button when redeeming it at the counter.
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  • Profile picture of the author Kiril S
    Jay Hanley has left the AvidMobile team. That's what I heard anyways, they sent out an email.
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    • Profile picture of the author JHuts34
      Originally Posted by Kiril S View Post

      Jay Hanley has left the AvidMobile team. That's what I heard anyways, they sent out an email.
      Correct, Jay Hanley has chosen to pursue a different career path. We wish him the best of luck in his future endeavors.
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      James Hutson - VP of Business Development
      AvidMobile - White Label Mobile Marketing
      Text "HUTSON" to 72727


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    • Profile picture of the author ryanmckinney
      Originally Posted by Kiril S View Post

      Jay Hanley has left the AvidMobile team. That's what I heard anyways, they sent out an email.

      Jay was the man, sad to see him go.

      I to looked at all the options, I chose Avid for a few reasons -

      Technical know how and knowledge (from Jay)
      Does exactly what I need it to do
      15K free text a month for life
      Free keywords, only $4 per client

      I am a white-label reseller.

      Ryan
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      • Profile picture of the author Spiritman
        First, anyone messing around with Twillio has to realize it's long code. You can't do broadcast blasts with long code. You might get away with it for a while but sooner or later you're going to get burned. Carriers don't like it.

        And I have an email from a VP at Twillio that I posted here at the WF stating same.

        So if you're serious you need a short code.

        I'm in Canada so my choices are limited but I too had narrowed it down to Avid and Lime.

        I had one foot firmly planted in Avid's corner a couple of months ago. It took them a while but they figured out that they did have an issue with Virgin Canada and one of their features...and fixed it.

        I had a bad experience with Anchor mobile (ongoing) and have been fighting to get a refund through the credit card company. So a couple of months passed and I relooked at their (lime and Avid) packages and pricing. They have changed dramatically.

        Now I've got one foot in Lime's corner.

        Avid's people should move to Lime. Avid definitely as the better sales crew. In fact I'd be tempted NOT to do business just because of their new guy "Sebastian".

        He butchered a webinar the other day and has no clue at all about how to do sales, his own, and therefore won't be able to help you.

        He made just about every sales mistake you could make on a phone sales call with me. He said "you might as well just go to Avid", told me I had a "problem", I was "wrong"...etc. I'm not kidding.

        What I was doing was taking their monthly fee and deducting the cost of the "free" messages to get a "base price" in my mind which I could then compare. He told me they were "free". I said no they weren't. Call them whatever you want, don't insult me...talk sales guy to sales guy...the price is built in to the package.

        Then he said something like, "EVERY time I say something you ALWAYS tell me I'm wrong"...I pointed out the ONLY thing I had said he was incorrect about was that the messages included in the packages were "free".

        So I got him calmed down and asked if he wanted to start over.

        Anyway...by the end of it he ended up aplogizing for "getting me on the defensive". Kind of a backhanded apology but I'll give him credit for that at least.

        One thing...does Avid own their own platform? Lime says Avid doesn't.

        The biggest thing Avid has it the sales help. I've dealt with James and he seems like a guy I'd want in my corner.

        Lime has the mobile site builder.

        Avid charges for incoming messages. Lime doesn't.

        Keyword costs are a pain but once you get to the Premium+ level (at Lime) they are a non factor.

        Believe it or not...this wasn't even mentioned when I talked to Lime...

        "One of Lime's newest features are their very professional marketing materials that you can provide to your clients including image artwork table tents, signs, and even videos. When you combine that with their new online training program with instructions and quizzes for not only use of this powerful platform but also how to effectively present and sell this product to your local businesses you have a winning combination. Oh and don't forget exclusive access to the private forum for white label clients to get tips and advice of whats working with other clients across the country and Canada too."

        So as of right now, I'm leaning toward Lime... in spite of the VP Sales, Sebastien.

        Seems to me if you're a decent marketer already...go with Lime. If you need help in that department...go with Avid.

        Spiritman

        PS..One thing I didn't like was all the mandatory included information on the Lime initial outgoing text...Avid was a little more flexible with this. For those of you using the system...is that still there?

        PPS... These aren't big organizations guys. A couple people in an office (maybe) with the platform offsite somewhere with techies playing with it. So all the reps are VP's and don't be surprised if the talk to the CEO (he could be in his underwear at the kitchen table for all you know)
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        • Profile picture of the author HypeText
          Originally Posted by Spiritman View Post

          First, anyone messing around with Twillio has to realize it's long code. You can't do broadcast blasts with long code. You might get away with it for a while but sooner or later you're going to get burned. Carriers don't like it.

          And I have an email from a VP at Twillio that I posted here at the WF stating same.

          So if you're serious you need a short code.

          I'm in Canada so my choices are limited but I too had narrowed it down to Avid and Lime.

          I had one foot firmly planted in Avid's corner a couple of months ago. It took them a while but they figured out that they did have an issue with Virgin Canada and one of their features...and fixed it.

          I had a bad experience with Anchor mobile (ongoing) and have been fighting to get a refund through the credit card company. So a couple of months passed and I relooked at their (lime and Avid) packages and pricing. They have changed dramatically.

          Now I've got one foot in Lime's corner.

          Avid's people should move to Lime. Avid definitely as the better sales crew. In fact I'd be tempted NOT to do business just because of their new guy "Sebastian".

          He butchered a webinar the other day and has no clue at all about how to do sales, his own, and therefore won't be able to help you.

          He made just about every sales mistake you could make on a phone sales call with me. He said "you might as well just go to Avid", told me I had a "problem", I was "wrong"...etc. I'm not kidding.

          What I was doing was taking their monthly fee and deducting the cost of the "free" messages to get a "base price" in my mind which I could then compare. He told me they were "free". I said no they weren't. Call them whatever you want, don't insult me...talk sales guy to sales guy...the price is built in to the package.

          Then he said something like, "EVERY time I say something you ALWAYS tell me I'm wrong"...I pointed out the ONLY thing I had said he was incorrect about was that the messages included in the packages were "free".

          So I got him calmed down and asked if he wanted to start over.

          Anyway...but the end of it he ended up aplogizing for "getting me on the defensive". Kind of a backhanded apology but I'll give him credit for that at least.

          One thing...does Avid own their own platform? Lime says Avid doesn't.

          The biggest thing Avid has it the sales help. I've dealt with James and he seems like a guy I'd want in my corner.

          Lime has the mobile site builder.

          Avid charges for incoming messages. Lime doesn't.

          Keyword costs are a pain but once you get to the Premium+ level (at Lime) they are a non factor.

          Believe it or not...this wasn't even mentioned when I talked to Lime...

          "One of Lime's newest features are their very professional marketing materials that you can provide to your clients including image artwork table tents, signs, and even videos. When you combine that with their new online training program with instructions and quizzes for not only use of this powerful platform but also how to effectively present and sell this product to your local businesses you have a winning combination. Oh and don't forget exclusive access to the private forum for white label clients to get tips and advice of whats working with other clients across the country and Canada too."

          So as of right now, I'm leaning toward Lime... in spite of the VP Sales, Sebastien.

          Seems to me if you're a decent marketer already...go with Lime. If you need help in that department...go with Avid.

          Spiritman

          PS..One thing I didn't like was all the mandatory included information on the Lime initial outgoing text...Avid was a little more flexible with this. For those of you using the system...is that still there?

          PPS... These aren't big organizations guys. A couple people in an office (maybe) with the platform offsite somewhere with techies playing with it. So all the reps are VP's and don't be surprised if the talk to the CEO (he could be in his underwear at the kitchen table for all you know)
          That information is there because it is required by law to be there. If it isnt there it can lead to major legal problems. If Avid is omitting it I would be very surprised...
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        • Profile picture of the author Lee M
          Originally Posted by Spiritman View Post

          First, anyone messing around with Twillio has to realize it's long code. You can't do broadcast blasts with long code. You might get away with it for a while but sooner or later you're going to get burned. Carriers don't like it.
          This is DIRECT from Twilio:

          Sending Messages:

          "Each of your Twilio SMS-enabled phone numbers can send SMS messages at a rate of at most one message per second. You can make requests to Twilio as fast as you like, and Twilio will queue the messages, releasing them at a rate of one message per second. This rate does not vary based on the country in which your number is located.

          Receiving Messages:

          "There is no rate limit on how many messages your phone number can receive. Replies are subject to the one message per second limit, and will be queued."
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  • Profile picture of the author jackmitchell007
    I think that you should put some of your clients on avid and some of your clients on Lime...After six months you can compare both services. You can choose best among them. Thanks
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  • Profile picture of the author Michael Clough
    I have had nothing but EXTREME PLEASURE using Avid Mobile. They have an amazing support system and real knowledgeable reps! (James Hutson is my rep)

    And a terrific Back Office! I did a lot of homework and finally chose them after doing some real research.....went with them (not just because of pricing) because of the their total understanding of the industry and how it works.
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    • Profile picture of the author RobHite
      I too have been kicking the tires of both the Avid Mobile and Lime Cellular platforms, and I've found both companies offer quality customer service and pre-sales consulting - and as nobody disputes, both platforms are A1 in terms of features and text messaging functionality.

      The one thing that could be a game changer for me is Lime's Premium mobile website builder. It looks to be very powerful, but I'd love to see exactly how people are using it (for those of you who've been with Lime for quite some time). Does anybody have a Lime premium mobile website that they'd like to share? Does Lime have a demo showcase that they're willing to share with their White Label resellers? I'm especially interested in the GeoLocation widget features which look very powerful, and are uncommon in other mobile website builders that I've evaluated.
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      • Profile picture of the author HypeText
        Originally Posted by RobHite View Post

        I too have been kicking the tires of both the Avid Mobile and Lime Cellular platforms, and I've found both companies offer quality customer service and pre-sales consulting - and as nobody disputes, both platforms are A1 in terms of features and text messaging functionality.

        The one thing that could be a game changer for me is Lime's Premium mobile website builder. It looks to be very powerful, but I'd love to see exactly how people are using it (for those of you who've been with Lime for quite some time). Does anybody have a Lime premium mobile website that they'd like to share? Does Lime have a demo showcase that they're willing to share with their White Label resellers? I'm especially interested in the GeoLocation widget features which look very powerful, and are uncommon in other mobile website builders that I've evaluated.
        Rob, you can pull up HypeText Mobile Media Local & Mobile Marketing Solutions on your Mobile Phone to get a general Idea. I am going to be doing a redesign of what is there but that was done in all of about 20 minutes. The Platform has a LOT more functionality for the Mobile sites than what I made use of.
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      • Profile picture of the author BizGrabbers
        Originally Posted by RobHite View Post

        d
        The one thing that could be a game changer for me is Lime's Premium mobile website builder. It looks to be very powerful, but I'd love to see exactly how people are using it (for those of you who've been with Lime for quite some time). Does anybody have a Lime premium mobile website that they'd like to share?
        Rob,

        It's nothing fancy, but this is what we came up with for our business:

        We help you to get more customers and keep them longer.

        We've been working on some other sites in which we're matching designs, logos, photos, colors, etc. with other desktops sites out there but I don't want to post those links here since the prospects haven't purchased yet. I think they look great and if the business owners don't object, I can send you the links, too.

        I don't have enough posts to do pm's but you can submit the contact form from our site.
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  • Profile picture of the author Spiritman
    1. I'm not sure it's Canadian law.
    2. I'm not sure it can't be a lot shorter than what I saw i.e not include the potential monthly number of transmissions...

    Spiritman
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    • Profile picture of the author JHuts34
      [DELETED]
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      • Profile picture of the author HypeText
        Originally Posted by JHuts34 View Post

        We remain entirely compliant with all the rules & regulations, in fact we have hosted educational webinars that are still logged in our back office going over issues that have been discussed. To go a step further, if you do research on our short codes as other people have in the past, they are blemish free.

        Yes, we own our own platform & technology.
        I kind of figured you guys were compliant...hence my skepticism...
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        • Profile picture of the author Spiritman
          Lime dictates exactly how it looks/what it says...it's hard coded into the message.

          Avid leaves room for flexibility. No one said they weren't compliant.

          My original post, that was copied in it's entirety into another post explicitly says "I'm in Canada...".

          Thanks for clarifying the ownership issue James.

          Spiritman
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          • Profile picture of the author HypeText
            Originally Posted by Spiritman View Post

            Lime dictates exactly how it looks/what it says...it's hard coded into the message.

            Avid leaves room for flexibility. No one said they weren't compliant.

            My original post, that was copied in it's entirety into another post explicitly says "I'm in Canada...".

            Thanks for clarifying the ownership issue James.

            Spiritman
            I am still failing to see what the actual issue is with the wording.

            I guess I should just go ahead and ask.

            Why is the wording an issue for you?

            I never said you had said they werent...I just said I expected they were compliant

            Sorry about missing your Location...simple miss on my part.

            I am just trying to understand the source of your concerns.
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            • Profile picture of the author Mark Fromm
              I'm going to chime in on this post. I just switched from Avid to Lime. I thought Avid was the best choice until I joined them. Then my eyes were open to the reality that Avid does not have the advanced technology in a platform that I was looking for. It became even more evident when I tried to get support and found they had no clue on a lot of the technology and all their material was way outdated. It took over two weeks to get rolling with Avid.

              I jumped over to Lime and to my surprise their advance technology and ability to set my entire white label platform up in just 2 hours was amazing. I didn't have to ask any questions. They had everything I need and their pricing was stellar compared to Avid.

              My recommendation is for LIME all day long. They have what it takes and provide what you need hands down.

              Mark...
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              Business Growth Today, Inc.
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              • Hey Mark,

                Just curious how you are coming along with Lime at this point? Is everything still moving along as smoothly as when you first signed on?
                Thanks for your feedback!
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                • Profile picture of the author Mark Fromm
                  Originally Posted by mobilebusinessads View Post

                  Hey Mark,

                  Just curious how you are coming along with Lime at this point? Is everything still moving along as smoothly as when you first signed on?
                  Thanks for your feedback!
                  Hey mobilebusinessads,

                  Smooth as silk. LIME is working great for me.

                  Mark...
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                  Business Growth Today, Inc.
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                  • Profile picture of the author andrewell
                    Hey Mark,

                    You had some pretty interesting comments. I was looking at Avid too, and now will check out Lime. Anything else you can share?
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    • Profile picture of the author HypeText
      Originally Posted by Spiritman View Post

      1. I'm not sure it's Canadian law.
      2. I'm not sure it can't be a lot shorter than what I saw i.e not include the potential monthly number of transmissions...

      Spiritman
      I was unaware you are in Canada as your profile doesnt specify...

      Even if it isnt law...It may be required by the Carriers, that would take some checking to verify.

      I am not really sure why it is of such concern, its only in the first message and even then, still leaves you 140 characters to work with.
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  • Profile picture of the author JHuts34
    Not a problem at all my friend.

    Thanks for bringing it to my attention!
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  • Profile picture of the author johnny01
    You really can't go wrong with either one. If you definitely want the stronger sales support head to Avid. I mean support that will help you close large deals and is not just talk. Most of the technology is completely transparent to your customers and all they care about is the results. Selling just the technology will not build long term business but selling ROI and Results will. Both are great platforms but a newer better one will be here next week...it's better to buy into the support system which can better achieve your goals.
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  • Profile picture of the author johnny01
    James,

    I don't believe Avid charges for incoming texts? Can you confirm this?
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    • Profile picture of the author JHuts34
      Originally Posted by johnny01 View Post

      James,

      I don't believe Avid charges for incoming texts? Can you confirm this?
      You are correct
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      • Profile picture of the author lirikh
        Originally Posted by JHuts34 View Post

        You are correct
        But you do charge for incoming texts in Canada, right?
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  • Profile picture of the author JHuts34
    Also noticed one of my previous posts disappear for some reason. Some things stated previously were 100% untrue. Our clients are live into our resellers back office and platform within 5 minutes of them submitting payment. The individual in question had his white label set up in 2 business days, we still have an email where he thanked us for our support and timeliness.

    I am aware this is a forum, and used for additional research, just insuring the research is done based off fact and not fabrication.
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    • Profile picture of the author rebeccahappy
      Originally Posted by JHuts34 View Post

      Also noticed one of my previous posts disappear for some reason. Some things stated previously were 100% untrue. Our clients are live into our resellers back office and platform within 5 minutes of them submitting payment. The individual in question had his white label set up in 2 business days, we still have an email where he thanked us for our support and timeliness.

      I am aware this is a forum, and used for additional research, just insuring the research is done based off fact and not fabrication.
      I am pretty sure I was told that there was a charge for incoming texts from you..or at least in the Canadian platform yet you have repeated that this is not so a couple of times here...
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      • Profile picture of the author JHuts34
        Originally Posted by rebeccahappy View Post

        I am pretty sure I was told that there was a charge for incoming texts from you..or at least in the Canadian platform yet you have repeated that this is not so a couple of times here...
        Rebecca,

        In Canada every company endures a cost per incoming text, I am speaking about United States pricing. In the United States there is a cost, however it is so miniscule we wave it all together. Canada is a much different situation.
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  • I have heard that Lime is really good. How successful was your decision?
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  • Profile picture of the author johnny01
    Great discussion on two great platforms. I've come to the realization that neither platform may be best for mobile websites. If you package a mobile website with either platform you are marrying yourself for a very long time to that platform. I've had to rethink this and strongly considering moving all mobile sites "off platform" and maybe only promote as a mobile landing site only.

    Food for thought..I wouldn't make the built in mobile designer the big reason you chose one over the other..
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  • Profile picture of the author mrtrance
    So those that have signed up with either Lime or Avid did you guys already have clients in the funnel that were going to sign up or are you signing up with either provider then going after clients to sign up? I ask because these reseller accounts are charged monthly and once you start with either provider and paid first month you have to start moving and finding clients to close to not only cover the monthly cost,but also make some profit as well?
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    • Profile picture of the author HypeText
      Originally Posted by mrtrance View Post

      So those that have signed up with either Lime or Avid did you guys already have clients in the funnel that were going to sign up or are you signing up with either provider then going after clients to sign up? I ask because these reseller accounts are charged monthly and once you start with either provider and paid first month you have to start moving and finding clients to close to not only cover the monthly cost,but also make some profit as well?
      I can't speak for others, but with the charging of a Set up Fee the monthly nut is pretty much automatically covered from the get go.

      Knowing there is a bill upcoming can be a great motivator when it comes to getting out there and getting clients.

      SMS is not a hard sell, the trick is to stress the benefits to the Business Owner...
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      • Profile picture of the author JHuts34
        Originally Posted by HypeText View Post

        I can't speak for others, but with the charging of a Set up Fee the monthly nut is pretty much automatically covered from the get go.

        Knowing there is a bill upcoming can be a great motivator when it comes to getting out there and getting clients.

        SMS is not a hard sell, the trick is to stress the benefits to the Business Owner...
        100% spoken for truth, you want to charge them for the product regardless if it is a set up fee or monthly fee. Think about you personally, if I charged you for a product or gave it to you at no charge, which one would cause you to work harder? Obviously the one you paid for because you are invested in it.

        To elaborate a step further, the hardest part from the start is going out and building up leads. Not everyone has the benefit of an established company with a huge list they can leverage. You have to get out their and cold call, network, go door to door, use social media, and really bust your back to get going.

        Obviously when you get in front of these business owners you have to be an expert on the product. You do not want to pitch them without the proper education, because you may just stir up their interest enough to look in other directions.
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        • Profile picture of the author HypeText
          Originally Posted by JHuts34 View Post

          100% spoken for truth, you want to charge them for the product regardless if it is a set up fee or monthly fee. Think about you personally, if I charged you for a product or gave it to you at no charge, which one would cause you to work harder? Obviously the one you paid for because you are invested in it.

          To elaborate a step further, the hardest part from the start is going out and building up leads. Not everyone has the benefit of an established company with a huge list they can leverage. You have to get out their and cold call, network, go door to door, use social media, and really bust your back to get going.

          Obviously when you get in front of these business owners you have to be an expert on the product. You do not want to pitch them without the proper education, because you may just stir up their interest enough to look in other directions.
          Training is key. There are way too many jumping on the "Mobile Bandwagon" without having any idea what they are doing, and that will do more damage than good to a Business client...
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          • Profile picture of the author JHuts34
            Originally Posted by HypeText View Post

            Training is key. There are way too many jumping on the "Mobile Bandwagon" without having any idea what they are doing, and that will do more damage than good to a Business client...
            Again spoken for truth!

            Any business owner that has previously done mobile and no longer does will most likely still have a bad taste in their mouth because the person who sold it to them was clueless.
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  • Profile picture of the author WillR
    Guys,

    If you have questions for any of these SMS companies, please contact them directly, outside of the forum. This is NOT a support thread for any of the SMS companies. This thread was created for people to share their own personal experiences they have had with either of the SMS companies. It's now starting to turn into a Q and A support thread.

    Please, let's get back to the main point behind this thread.
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    • Profile picture of the author lirikh
      Originally Posted by WillR View Post

      Guys,

      If you have questions for any of these SMS companies, please contact them directly, outside of the forum. This is NOT a support thread for any of the SMS companies. This thread was created for people to share their own personal experiences they have had with either of the SMS companies. It's now starting to turn into a Q and A support thread.

      Please, let's get back to the main point behind this thread.
      When a representative of a company decides to post in this thread, and provides inaccurate information -- maybe to avoid spilling "bad news" information -- it is only natural for us to argue its accuracy by posting questions here.
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      • Profile picture of the author WillR
        Originally Posted by lirikh View Post

        When a representative of a company decides to post in this thread, and provides inaccurate information -- maybe to avoid spilling "bad news" information -- it is only natural for us to argue its accuracy by posting questions here.
        In doing so are just encouraging even more spruiking from these companies. This was supposed to be a user opinions thread and now it's just full of post after post from the various SMS companies which helps no one -- it's not very unbiased now is it.
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        • Profile picture of the author lirikh
          Originally Posted by WillR View Post

          In doing so are just encouraging even more spruiking from these companies. This was supposed to be a user opinions thread and now it's just full of post after post from the various SMS companies which helps no one -- it's not very unbiased now is it.
          I completely agree with you, but what would you recommend? Let it slide, and let the users believe in false information? It became bias the moment these SMS companies posted in this thread.

          But I understand them; what if the users were spreading false information? It is the company's responsibility to try and control its public image.

          If someone was badmouthing your name, it is only natural that you would intervene, unless you were unaware of the situation, which is not the case here as the WF is quite a popular place.

          All of this creates a vicious cycle, doesn't it?
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          • Profile picture of the author WillR
            Originally Posted by lirikh View Post

            It became bias the moment these SMS companies posted in this thread.
            This exactly.

            Originally Posted by lirikh View Post

            But I understand them; what if the users were spreading false information? It is the company's responsibility to try and control its public image.
            People saying they prefer one company over another or they don't like this feature from this company, etc is NOT misrepresenting. They are opinions and in a public forum that's exactly what you would expect to see.

            Majority of the posts from the SMS companies have nothing to do with false information being presented, it has to do with them trying to look like the better solution than all the others out there.

            If it keeps up I will look to close this thread. As a modeator of this mobile marketing forum the majority of the spam I delete on a daily basis is from sms companies coming in here with no other intention than to blow their own trumpet.
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  • Profile picture of the author Victoria Gates
    Ive hit a brick wall with Trumpia (they listed some other company in my contact form and wont help us with big clients.) and am considering changing platforms. Avid and Lime are both attractive options. I see many in this thread singing Limes praises but in a long-term price comparison Lime cost $700 more a month with 100 customers on average that Avid. Worth it if they are amazing but not if its near identical.
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    • Profile picture of the author Young Samurai
      Really found this thread valuable - read each post.

      Lime have just announced their availability in UK.

      I've just applied for a demo account.

      Thanks all.
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    • Profile picture of the author HypeText
      Originally Posted by Victoria Gates View Post

      Ive hit a brick wall with Trumpia (they listed some other company in my contact form and wont help us with big clients.) and am considering changing platforms. Avid and Lime are both attractive options. I see many in this thread singing Limes praises but in a long-term price comparison Lime cost $700 more a month with 100 customers on average that Avid. Worth it if they are amazing but not if its near identical.
      Victoria,

      You may have either incorrect or outdated info on Lime...

      What are you basing a $700 price spread between the two on?
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      • Profile picture of the author Victoria Gates
        Originally Posted by HypeText View Post

        Victoria,

        You may have either incorrect or outdated info on Lime...

        What are you basing a $700 price spread between the two on?
        I am looking at long-term costs to clarify guys. BOTH seem to be great companies but these are the facts I am seeing.

        For Premium Services:

        Cost to start Avid $448, Lime $497
        Cost per month Avid $249, Lime $497 ($197 per month plus $300 in credits)
        Base Cost Per Year Avid $2988, Lime $5964

        *Note that Lime includes 30k messages in these plans and Avid does not. However, I feel personally... why buy inventory your not going to use? Especially if you are just getting started it may take you 6 months to get to 35k messages a month. Avid you pay for message credits as you use them.

        Avid costs 1.2 cents per message up to 30k then drops more and more depending on volume, Lime costs 1 cent.

        Avid includes unlimited keywords, Lime is 5 free keywords per account and then $2 each additional.

        Both also add $4 per account.

        So where I get about a $700 guesstimated difference is at about 100 customers since we often see demand for 8 to 10 keywords in who we target:

        (Monthly Cost + Message Cost + $4 Per Account)

        Avid's Cost Per 50 Customers @ 500 msg per mo / 8 Keywords $749
        Lime's Cost Per 50 Customers @ 500 msg per mo / 8 Keywords $993
        Avid's Cost Per 100 Customers @ 500 msg per mo / 8 Keywords $1149
        Lime's Cost Per 100 Customers @ 500 msg per mo / 8 Keywords $1697

        I see that while just talking messages Lime has a great deal if you don't mind buying into 30k credits minimum a month. The biggest difference is the keyword cost and practical experience. I like that I can offer my clients unlimited keywords at no additional charge if I go Avid. They seem to really know how to sell mobile marketing and they know what actual issues and problems can arise. They aren't just teaching you a system then telling you to go out there based on what "the books and gurus" say in a video.

        This is all based on the white-label info PDF's they have on their websites.

        I think after proofreading my own post I can tell where we will go.
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  • Profile picture of the author lirikh
    What I don't like about Lime's shortcode, is when you text in "Help", it replies with:

    "Lime Cellular Help:[...]"

    It is not fully white label, and I don't want my clients to know about Lime Cellular.


    How is Avid on this side? Is it more white-label-ish?

    Thanks
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    • Profile picture of the author Jones178
      Originally Posted by lirikh View Post

      What I don't like about Lime's shortcode, is when you text in "Help", it replies with:

      "Lime Cellular Help:[...]"

      It is not fully white label, and I don't want my clients to know about Lime Cellular.


      How is Avid on this side? Is it more white-label-ish?

      Thanks
      I am trying out Avid now, when you text help it comes up Advatext mobile with the phone number for Avid Mobile. Hope this helps
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    • Profile picture of the author mrtrance
      Originally Posted by lirikh View Post

      What I don't like about Lime's shortcode, is when you text in "Help", it replies with:

      "Lime Cellular Help:[...]"

      It is not fully white label, and I don't want my clients to know about Lime Cellular.


      How is Avid on this side? Is it more white-label-ish?

      Thanks
      I wonder if there is anyway to change this because that would defeat the whole purpose of a whitelabel. If rep from Lime can chime in that would be helpful.
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    • Profile picture of the author limecellular
      Originally Posted by lirikh View Post

      What I don't like about Lime's shortcode, is when you text in "Help", it replies with:

      "Lime Cellular Help:[...]"

      It is not fully white label, and I don't want my clients to know about Lime Cellular.


      How is Avid on this side? Is it more white-label-ish?

      Thanks
      Thank you for bringing this to our attention. Our developers are working on a feature that will allow you to do a custom HELP message that will show the white label company name and a toll free number
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  • Profile picture of the author usixly
    Has anyone here pushed significant volume with either Lime or Avid? Used the API? Would appreciate some feedback from anyone that's built a very large list on either of these platforms. Thanks!
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