12th Mar 2012, 02:30 PM | #1 |
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Good Afternoon! When a customer signs up for an sms marketing campaign, should there be a minimum when signing a contract? I don't want to scare away the client with a long tedious contract, but my thinking is it takes time anyways and it's more of a guarantee. Maybe a 3 month minimum? Thank you for your help! |
12th Mar 2012, 02:47 PM | #2 | |
Mobile Marketing Platform War Room Member Join Date: 2011 Location: Orlando, FL
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I've seen others offer 30 days free to prove that it works. | |
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12th Mar 2012, 09:17 PM | #3 |
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Most providers don't tie you to a contract so if things go south with your client then you're not on hook for a long time contract with your provider. A business owner would most certainly be at ease to know he is not tied to a contract. However, I'd think that if you did things right, then they wouldn't have the need to cancel. |
13th Mar 2012, 08:04 AM | #4 | |
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The thing is, people don't like contracts. Just take a look at how people regard contracts for their mobile phone, their satellite TV, etc. | |
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14th Mar 2012, 03:34 AM | #5 |
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Personally I always treat those as spam
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14th Mar 2012, 05:11 AM | #6 |
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There is no need for business, to tie customers in for contracts. If you provide a good service and price, they will not leave. There would be nothing worse, as a business to have clients, wanting to leave your business, and you telling them they can't go.
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14th Mar 2012, 12:52 PM | #7 |
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HypeText is exactly right.
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17th Mar 2012, 02:32 AM | #8 |
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I recommend the month to month model, which offers flexibility and a feeling of not being tied into a contract.
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18th Mar 2012, 12:41 AM | #9 |
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It depends on what you want to include in the contract. Personally, I think month to month is the best way to go and I agree that if you provide exemplary service, the client will stay with you. Now, after having said that, I also think that a short, everyday English (or whatever your language is) Agreement will go far with a client if only it states: ---What is expected of you ---What is expected of of the client ---Is favorable to both parties ---When payments are due and what will happen if they are not paid on time ---What will happen if your the provide don't live up to your expectations ---Etc. Just make the Agreement (notice I didn't say Contract) not leagaleese, but very simply worded and I think the client will appreciate the fact that he knows not only what is expected of him/her, but what is expected of you as well. YEaaaaaaa!!!!!! now I can pm. |
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22nd Mar 2012, 01:59 AM | #10 | |
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Sorry if I was rambling, its really late. | |
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