I've run into an interesting problem with my SMS marketing strategy.
for simplicity let's say I have
2 retailers and 2 restaurants (each with their own keyword)
1 user who has subscribed to both retailers and restaurants.
Now suppose retailer A is sending messages too often, so the subscriber decides to text back STOP and opt out.
The problem arises that since all merchants are using the same short-code, the subscriber is unsubscribed from the entire short-code (all 4 merchants).
Is there a solution to this?
thanks for your thoughts!