29th Jul 2012, 03:19 AM | #1 |
HyperActive Warrior War Room Member Join Date: 2007 Location: United Kingdom.
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Not sure whether this is the best place to post. If not maybe you can point me to the right place. I have set up a new site last week. Wordpress self hosted looks fine from my pc and laptop. When I try to open the site from my iphone I get the following error message "safari cannot open the page because too many redirects occurred" Obviously I don't want my site to be invisible to mobiles. I've got lots of other sites with same setup (or so I thought)without this issue Anyone know what the problem is here please? many thanks Paul |
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29th Jul 2012, 05:34 PM | #2 | |
Mobile+WP = JumpMobi.com War Room Member Join Date: 2009 Location: San Antonio, Tx
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Sorry, I am too busy helping people to think of a cool signature! | ||
30th Jul 2012, 05:34 AM | #3 |
HyperActive Warrior War Room Member Join Date: 2007 Location: United Kingdom.
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Hi Jay Thanks for your help- I have sent you a pm All the best, Paul |
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31st Jul 2012, 09:10 AM | #4 |
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Make sure you don't have any plugins that redirect your mobile users to a page that sends them right back to the page they just came from. It could also be the theme you are using. |
31st Jul 2012, 09:36 AM | #5 |
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Thanks Njenyus I tried deactivating my plugins- no luck. I'm using the same theme on other sites with no problems. I've just sent a support ticket to my hosting provider so maybe they'll have the answer. Thanks for your help. Kind regards, Paul |
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31st Jul 2012, 10:02 AM | #6 |
HyperActive Warrior War Room Member Join Date: 2007 Location: United Kingdom.
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Update I just got back a message from my hosting support- "Your website is working fine at our end. Please try clearing your browser cache or try using other browsers". Problem now sorted. Thanks to Kiosk support. I guess this is a bit like checking the power is plugged into your PC I've got to add I had no idea how to clear browser cache but found a very clear explanation at this link if its of use to anyone with same issues. No affiliation- Clear the Browser Cache - IPHONE 4S 16GB thanks and all the best, Paul |
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31st Jul 2012, 10:08 AM | #7 |
HyperActive Warrior War Room Member Join Date: 2007 Location: United Kingdom.
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UPDATE I just got a message from my hosting support- "Your website is working fine at our end. Please try clearing your browser cache or try using other browsers". Problem now sorted. thanks and all the best, Paul |
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1st Aug 2012, 05:44 AM | #8 |
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That was going to be the next thing I suggested. If you ever have problems like that after updating then always try clearing the cache and history.
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