Anyone making sales without face-to-face meets?

38 replies
The reason why ask is I have a disablity and walking form door to door doing cold meets is just not feasible to me.

Has anyone had any success from methods without using face to face meets? (Such as only via emailing and phonecalling).
#facetoface #making #meets #sales
  • Profile picture of the author SeoHitmen
    Yes it is possible you will have to get on the phone and talk. Setup a website and get traffic from social networks. Find a niche
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  • Profile picture of the author laurencewins
    Depends on your job. I am a writer/proofreader and have only met 3 clients and that is because I knew them before I did work for them. But I won't meet most clients as they are in different countries and it makes no difference to my business.
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    • Yes YOU Can.

      on the phone, with the internet's multimedia effect......you leverage technology to your advantage.
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      • Profile picture of the author sefstar4uk
        If other's are having success with that that's good to know, i'm trying to sell currently via cold calling, but it is proving to be a hard task. Not sure if being Yellow Page listings has something to do with it, or something else.
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        • Profile picture of the author DexterGallagher
          Anyone who has got a Yellow Pages listing will have been sold to death with the Yellow Pages bunch.

          I do not know know what your target is, how many you need per week? But you should be pulling at least 2 sales per day - depends on your sales pitch.

          Do you have any sales training??
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          We offer mobile optimized websites at http://mobilewebsitecreationltd.co.uk/

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          • Profile picture of the author sefstar4uk
            Originally Posted by DexterGallagher View Post

            Anyone who has got a Yellow Pages listing will have been sold to death with the Yellow Pages bunch.

            I do not know know what your target is, how many you need per week? But you should be pulling at least 2 sales per day - depends on your sales pitch.

            Do you have any sales training??
            No, I'm a newbie.
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  • Profile picture of the author DexterGallagher
    OK, that will be the problem then.

    Firstly, target an area and once you have spoken to one prospect call another, if they say NO, tell them you have a meeting to show a demo site to Joe down the road (one of their competitors).

    Secondly, point out that what Joe liked was the discount coupons - this will get the prospect thinking and running scared - naughty but it works...Tell him you can do a demo of his site too and call in the same day so they both are on the same page. Then ask "when are you available for me to call in?" Then shut up and wait for him to answer.

    If they do not say they are not interested in their business - no matter if offered it free! MOVE ON.
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    • Profile picture of the author sefstar4uk
      Originally Posted by DexterGallagher View Post

      OK, that will be the problem then.

      Firstly, target an area and once you have spoken to one prospect call another, if they say NO, tell them you have a meeting to show a demo site to Joe down the road (one of their competitors).

      Secondly, point out that what Joe liked was the discount coupons - this will get the prospect thinking and running scared - naughty but it works...Tell him you can do a demo of his site too and call in the same day so they both are on the same page. Then ask "when are you available for me to call in?" Then shut up and wait for him to answer.

      If they do not say they are not interested in their business - no matter if offered it free! MOVE ON.
      Interesting tactic. Thanks for the tip.
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  • Profile picture of the author Jarrod
    Yes, I am. I have made all my sales of mobile websites from e-mailing and cold-calling thus far. I work a full-time job and am just doing this on the side, so getting out to meet with clients is a bit challenging, and I can assure you, you can definitely do it.
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  • Profile picture of the author Jarrod
    What are you selling, sefstar4uk? Mobile websites? SMS? Apps? Or something else?
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    • Profile picture of the author midasman09
      Banned
      Use the awesome Power of "EGO" and "GREED" and "Keeping Up with Competition!"

      As an example; Make up a Mobile Site for a Pizzeria....NO CHARGE!

      Then...phone or email competitors telling them you have created a "Mobi-Site" for "Joe's Pizza" over on Main St, and you'd like them to "go take a look" and if they like what they see, you can create a similar site for them."

      Or....go to a Niche with Big Ticket items like, Roofers, Plumbers, Dentists!

      Again....make up a "Free Site" (It doesn't have to be Free, forever. Tell them it's for 3 mos)....then start calling competitors.

      Don Alm
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      • Profile picture of the author BrendaDurham
        Originally Posted by midasman09 View Post

        Use the awesome Power of "EGO" and "GREED" and "Keeping Up with Competition!"

        Again....make up a "Free Site" (It doesn't have to be Free, forever. Tell them it's for 3 mos)....then start calling competitors.

        Don Alm
        Love this!!! Can I ask Don, what are your monthly fees?
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        • Profile picture of the author DexterGallagher
          I would suggest you hit them with a one off price and any changes later in the year will cost extra.

          I use the competitor ploy and it works, especially if they know a compnay who is successful and full with work and they have little work!

          Originally Posted by BrendaDurham View Post

          Love this!!! Can I ask Don, what are your monthly fees?
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          We offer mobile optimized websites at http://mobilewebsitecreationltd.co.uk/

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    • Profile picture of the author sefstar4uk
      Originally Posted by Jedi Jarrod View Post

      What are you selling, sefstar4uk? Mobile websites? SMS? Apps? Or something else?
      Right now I want to sell mobile websites.
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      • Profile picture of the author Jarrod
        Originally Posted by sefstar4uk View Post

        Right now I want to sell mobile websites.
        Cool. My response was for such.
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  • Profile picture of the author Jarrod
    Alright, I asked the above question that I did to see if you are selling mobile websites, as I am, then I wanted to share how I am doing it in hopes that it might help you. Here it is.

    I use groupon to find clients. Here are the steps I take:

    1. Search for local deals in my area.
    2. Make a quick list of all the websites.
    3. E-mail the list to myself, open e-mail on my phone, click on each link to see if they have a mobile site.
    4. Contact those who do not have a mobile site already set up via e-mail. Below is the e-mail I use. It violates some rules a lot of experts on here advise, so be flexible and willing to tweak this, but this has worked decently for me.

    Subject Line: Groupon Deal Inquiry…

    Hey John Smith, I have a quick question.

    I was just looking at your deal on Groupon. I was accessing the web at the time from my phone, and when I got to your site (domain.com) I was having a hard time reading and navigating the site.

    I was hoping I could help out by creating a mobile version of your site to route mobile users over to?

    To give you an idea of what I’m talking about, go to your website on your phone, and then check out a couple of the below sites (which I also saw currently promoting on Groupon.)

    (Insert links here of previous work you have done, or of other sites on groupon that are mobile to validate your point.)

    You’ll see that these sites are optimized for the best mobile experience, making the most important information immediately readable and quickly accessible.

    Benefit To You: In 2013 over half the traffic to your website will come from mobile devices and it’s been shown that mobile users that have trouble reading and navigating a site are quick to leave the site and seek elsewhere. Mobile users spend more time on (and are thus more likely to do business with) websites that are mobile-friendly.

    Reply to this e-mail or give me a call and I’ll walk you through the details and next steps.

    Happy Holidays!

    Talk Soon,

    My Name
    My Number
    My Biz Name | My Website

    5. A couple days later, make a courtesy phone call just to confirm they got the e-mail. If not, briefly explain what it was about. If so, ask if they have any questions.

    This approach is working pretty good for me thus far. Once you get a few clients, be sure to get referrals.

    Also, you stated earlier “I'm trying to sell currently via cold calling, but it is proving to be a hard task.”

    No doubt; it is! But so was riding a bike at one time.
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  • Profile picture of the author 4webmaster
    That's what I do to make $xxxx.xx every month.
    I do from home or my office, no callings, no face-to-face meetings; all is online marketing.
    I heard like 99% of members here saying it's not possible not to do offline marketing, they are wrong!
    The best thing is that I have customers all around the world and I can work from any part of the planet, on a yacht, in a private island (that's where I'm by the way)...

    I give you some tips I use because you have a disablity and want to help you a bit. But won't reveal my secret because it could be saturated in near future if everyone does the same.

    Most important is to have a strategy and a business plan or it's impossible to get these clients.

    1- Create a professional site offering mobile site design, carefully chose a domain name dot com... (Professional means what it means because I see many members here with basic websites, logos, no privacy policy, wordpress themes that we see similar dozens a day...) If you are good in mobile web design, first thing you should show your prospect is that your business site is pro. It's that simple!

    2- Find your niche and location (could be your city, town or any place in the world)

    3- Check business owners that needs a mobile site, I won't say much here, it will need 5 pages min., you can find how on many posts here.

    4- Build a mobile site but don't add everything (content) just some short lines.

    5- Prepare your email letter carefully includes stats, offers,... (That is the most 2nd important thing) and send to your potential customer with a link to a comparison page side by side for both version mobile and regular where they can test it to see how a mobile site is worthy to have.

    Stats: do not add like some, 20 lines of stats, they don't care and they will be distracted, just stats about mobile that are usefull for them: ex if you have stats about their niche, they will read ir but if it's about how mobile users uses their mobile devices... who cares?

    Also I usually say that for a limited time and because I m building a portfolio, Setup fee is free a $xxx.xx money saving. (On your site show the setup fees so they know you are not just saying lies. They have to pay monthly fees for maintenance and hosting but if they pay yearly they get another discount.

    I won't say that my strategy works everytime (otherwise I will be a mobile king, I never got invited by mobile gurus for partnership... I'm just a simple guy a WF member like many here with a anonymous nickname 4webmaster, noone knows me I m not a warrior forum celebs, and happy this way) but you have to do again and again untill you get clients by fine tuning your strategy knowing why it did not work previously, then when you got it, it will be more smooth to convince your prospects to become your client.

    Building a portfolio and good reputation is the key to success.

    I won't claim it's easy to make money from it because you have to work more than 8 hours a day (it's no magic) in order to make some profits. It's my passion and I don't count hours.
    I never outsource because I want to have full control on my business.
    Hope that help
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  • Profile picture of the author TrumpiaTim
    A lot of our sales at Trumpia actually come without meeting the client in person, with majority of communication taking place over phone or email. The advantage here is mobile marketing as a hot topic, businesses are eager to hear what you have to offer in this area!
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  • Profile picture of the author Dmagnet
    Originally Posted by sefstar4uk View Post

    The reason why ask is I have a disablity and walking form door to door doing cold meets is just not feasible to me.

    Has anyone had any success from methods without using face to face meets? (Such as only via emailing and phonecalling).
    What exactly are you selling? I have sold Mobile Sites & SMS Marketing over the phone. In my experience selling Mobile Websites is a visual sale. So if you are selling over the phone you should be able to show a prospective customer what you are selling. SMS marketing, on the other hand, is a concept that can be sold without the visuals. I still like to get the prospective client involved over the phone if I can. I try to get a prospect to speak on a landline or Skype so I can let them see how things work on his/her own phone.

    If we are discussing mobile websites I find that if I can just get the prospect to visit his/her site it is much more effective then just telling him/her about it's ineffectiveness. Sometimes you can hear them getting frustrated navigating their own sites. The ask, "How do you think your potential & existing customers feel?"

    When I first started selling mobile sites I would cold call on the phone and pique the owner's interest by sharing how many searches were looking for their type of business from a mobile device. This can be found using the Google Keyword Tool.

    I would offer to build a site up front with no strings attached. I would ask, "If you like what I build for you will you pay me $xxx.xx for and my work and $xx.xx per month for hosting? If you like it we'll do business if not I'll have a little more experience under my belt.

    I actually had a good response from this and made a lot of sales. I only had one person who I built a site for who never picked up the phone or returned my calls. This wasn't too bad given the number of sales I was able to get.

    I should also add that I would focus on one type of business at a time. I would have all the search stats together and it was easier (for me) then jumping from one business type to another.

    I hope this helps. I wish you the best of success!
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  • Profile picture of the author eternalsongbird
    Actually it depends on the job category. I do article writing and I do not need to communicate face to face.
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  • Profile picture of the author mrgary
    Any Warriors know of any other white label resellers that also include a sales website. Not good at designing web sites and just want to get to marketing mobile services.
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    • Profile picture of the author sefstar4uk
      I phoned 57 businesses yesterday, the majority response I got after I made and offer was "We already have a web developer that deals with these issues, we don't need any help."
      Do you people keep pursuing after this or do you have a response?
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      • Profile picture of the author wislndixie
        Originally Posted by sefstar4uk View Post

        I phoned 57 businesses yesterday, the majority response I got after I made and offer was "We already have a web developer that deals with these issues, we don't need any help."
        Do you people keep pursuing after this or do you have a response?
        Stefstar, did these businesses already have a mobile website? I only prospect those that don't have a mobile site and when they tell me they already have a web developer I politely tell them "I understand, I was just wondering why they are waiting so long to get your site mobile optimized". It may or may not aggravate them but as far as I'm concerned you don't have anything to lose since they already basically told you "no".

        Another "trick" I use in prospecting for mobile sites and it's discussed elsewhere is I look for sites that are using "flash video" any site that uses flash video, the video will not work on an iphone. Since the Iphone is the dominant player right now this is a good opening and disturbing to the business owner who doesn't know his video isn't displaying on an iphone. Then when they tell me they already have a web designer I'm in a better position to tell them " I understand, but did you know your website video is not working on the iphones? Does your web developer know this?"
        Wisln
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  • Profile picture of the author BarbStep
    Has anyone included a webinar in their sales process?
    Instead of face-to-face, invite them to a one-on-one webinar and show them the benefits of using mobile. The webinar is customized to their company.

    Barb
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  • Profile picture of the author Nail Yener
    I had made a post about selling mobile sites via email long time ago, I believe you will find it useful if you didn't read it before.

    http://www.warriorforum.com/offline-...d-calling.html
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  • Profile picture of the author iphoneglance
    Originally Posted by sefstar4uk View Post

    The reason why ask is I have a disablity and walking form door to door doing cold meets is just not feasible to me.

    Has anyone had any success from methods without using face to face meets? (Such as only via emailing and phonecalling).
    Start by setting up a website, get some leaflet out about your business as well. Talk via email and phone. Alot of people uses Skype, so get on there.
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    • Profile picture of the author sefstar4uk
      Originally Posted by iphoneglance View Post

      Start by setting up a website, get some leaflet out about your business as well. Talk via email and phone. A lot of people uses Skype, so get on there.
      What would be a suitable location to hand out leaflets to businesses, I don't want to spend a lot of money printing out leaflets and sending them to random shops only for them to be ignored, or thrown in the bin straight away.
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      • Profile picture of the author Kona77
        Originally Posted by sefstar4uk View Post

        What would be a suitable location to hand out leaflets to businesses, I don't want to spend a lot of money printing out leaflets and sending them to random shops only for them to be ignored, or thrown in the bin straight away.
        sefstar4uk,
        I make no money off of this suggestion but check out one of the WSO's by MoBuzz. He has a full service selling system that is worth every penny. I am in the process of setting all of it up and it does a very good job. It will give you a good starting baseline as well as taking some of the great suggestions right on this thread. Be prepared, be professional, and be ready to ask for the sale. Presume a close and ask how soon they would like their mobile website?
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  • Profile picture of the author Kona77
    4webmaster,
    Some great advice in your response, thank you for taking the time.
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  • Profile picture of the author RyanWasHere
    Possible! Without face to face meeting you can create sales. THE INTERNET. If you are transacting over the phone, e-mails you can create sales then once you have the ability to present something then you can meet a sales.
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  • Profile picture of the author TrumpiaTim
    Also note resources to help you push mobile marketing sales include:

    - Telescripts for various verticals
    - Powerpoints for mobile marketing with specific verticals
    - Brochures to leave if you're meeting face to face
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    Trumpia: The Most Completed SMS Text Messaging Software & API Solution.
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  • Profile picture of the author ird986
    In the business I am in I have to make a lot of sales from non-face to face means. This can be done but you do need a good telephone manner.
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    Fresco Creative, Link Building and SEO Consultancy

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  • Profile picture of the author AndrewCavanagh
    I've picked up a ton of clients with the first contact being email.

    After they email me back I immediately call them on the telephone.

    You do need to think through the kind of language you use and your
    posture (maintaining the image that you're a busy, in demand
    consultant or mobile site service provider or whatever you do).

    But it can be done, it is VERY feasible.

    And of course if it's email then you know you're going to send those
    emails out to make the first contact.

    Many people will never pick up the phone and call cold but they will
    call someone who's already contacted them and shown an interest
    in their service.

    Kindest regards,
    Andrew Cavanagh
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  • Profile picture of the author AmilieLarson
    You can try Emailing. This has also been a success along with meeting people face to face. The meeting stuff is a bit of a challenge part though. But trust me, it works great!

    Calling works as well, but I rarely do that part, so I'm not sure about how effective it is. But I believe that can work as well.

    Sefstar4uk, I'm wishing you success! Do let us know how things work out for you.
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  • Profile picture of the author OliverRealize
    I haven't met over half of my clients. As long as you are honest, build trust and show them value it doesn't matter if you meet them or not.
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    Oliver
    Realize Internet Marketing
    San Diego SEO Company

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  • Profile picture of the author networkempire
    Hi

    It is very much possible to make sales without direct face-to-face meeting. All you need to have is the direct selling technique with you that helps you motivate your customers to join hands with you. There are in fact so many established apps development companies or website developemnt companies; which run their sales through on line world or through mobile phones. moreover if your cleint is from somewhere abroad, you can not go for a direct meet with him. So, go ahead with your business in a much confident way even without a personal meet.
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  • Profile picture of the author WillR
    Good salesman can close face to face, over the phone, or even email. It's not so much about the medium in which your message is being delivered, but the actual message itself.

    I highly suggest you check out this video.

    You'll learn a lot about the most important things needed to close a sale.

    Good salesmanship is something that can be learnt.

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