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-   -   Need sms program (https://www.warriorforum.com/mobile-marketing/795277-need-sms-program.html)

tax1099 29th May 2013 09:13 AM

Need sms program
 
Looking for an sms program to sent text to my clients

imsolutionsgroup 29th May 2013 10:03 AM

Re: Need sms program
 
What type of business do you own?

Where are you getting your clients cell numbers to send them these texts?

Cobaki 29th May 2013 03:58 PM

Re: Need sms program
 
You can try Red Oxygen. It allows you to send mass messages to large lists in your phonebook. There are also other features like receiving SMS replies from your e-mail, reminders from your calendar sent directly to your phone, and etc. You can even send appointment reminders to your clients.

WillR 29th May 2013 09:41 PM

Re: Need sms program
 
Well the first obvious question would be which country are you in since a lot of SMS operators are country dependent.

Mobile Steven 6th July 2013 06:34 AM

Re: Need sms program
 
I've tried at least 4 different companies. What are you looking to use it for specifically?

Mobile Steven 12th July 2013 02:53 PM

Re: Need sms program
 
Where do you live?

AdMarketeers 13th July 2013 11:58 AM

Re: Need sms program
 
Hi, we provide an excellent platform at admarketeers.ca

If you are still looking for a platform, check us out.

Cheers,

Mobile Steven 13th July 2013 08:54 PM

Re: Need sms program
 
Quote:

Originally Posted by AdMarketeers (Post 8275961)
Hi, we provide an excellent platform at admarketeers.ca

If you are still looking for a platform, check us out.

Cheers,

Do you offer smpp or http? Is it one way or two way messaging? I see you offer Canadian, US, and international. Are these shortcodes or do you just act as a reseller? If you don't than this is pretty expense given shortcodes are involved, and assuming I want my own dedicated Shortcode god this can cost me an arm and a leg. Sorry for the over analyzation but please explain how you're able to offer international SMS via short code and opt in? Did you apply to the carriers all over the world or do you use twilio

imsolutionsgroup 14th July 2013 04:27 PM

Re: Need sms program
 
Hey Kefka,

Is there a reason you want short codes and not ling code numbers?

I'm asking because I have a platform I can offer you, but it works with twilio and long code numbers.

Mobile Steven 14th July 2013 04:33 PM

Re: Need sms program
 
Quote:

Originally Posted by imsolutionsgroup (Post 8279650)
Hey Kefka,

Is there a reason you want short codes and not ling code numbers?

I'm asking because I have a platform I can offer you, but it works with twilio and long code numbers.

Thanks for the offer, but I am already using a company for my platform. I specifically want short codes and ideally 5 numbers because of the opt in rate. anything longer than that and the opt-in rate decreases. When you give a customer more to do you lose them. It's already difficult to get opt-ins.

imsolutionsgroup 14th July 2013 05:26 PM

Re: Need sms program
 
Quote:

Originally Posted by Kefka (Post 8279661)
Thanks for the offer, but I am already using a company for my platform. I specifically want short codes and ideally 5 numbers because of the opt in rate. anything longer than that and the opt-in rate decreases. When you give a customer more to do you lose them. It's already difficult to get opt-ins.

What type of businesses are you using your SMS marketing for?

Mobile Steven 14th July 2013 05:31 PM

Re: Need sms program
 
Quote:

Originally Posted by imsolutionsgroup (Post 8279765)
For what type of businesses are you using your SMS marketing for?

For everything and anything. I don't qualify a business based on their model or clients. I simply qualify if:

A) They are currently doing ANY form of advertising or PAYING for advertising. If they are allocating any $$$ towards advertising it is my job to take a cut of that. If they don't do any advertising they are dead beats.

B) They are active in their business and are competent with a computer.

I used to add a "Are you looking for new customers" as a qualifier but I took it out since SMS doesn't really bring in new customers like SEO does so it's a harder sell. What I do say is I can bring in your regular customers a few more times a month.

imsolutionsgroup 14th July 2013 05:37 PM

Re: Need sms program
 
Quote:

Originally Posted by Kefka (Post 8279775)
For everything and anything. I don't qualify a business based on their model or clients. I simply qualify if:

A) They are currently doing ANY form of advertising or PAYING for advertising. If they are allocating any $$$ towards advertising it is my job to take a cut of that. If they don't do any advertising they are dead beats.

B) They are active in their business and are competent with a computer.

I used to add a "Are you looking for new customers" as a qualifier but I took it out since SMS doesn't really bring in new customers like SEO does so it's a harder sell. What I do say is I can bring in your regular customers a few more times a month.

Thanks for the reply. I was curious and asked because I've seen much better option rates for local businesses when you use a local phone number instead of a short code. But you've said you seen different.

Was just curious...

Mobile Steven 14th July 2013 05:59 PM

Re: Need sms program
 
To be honest there are no rules. I just found it looks nicer for marketing material when you use a 5 digit short code. All major marketing companies and major chain stores like Guess, Tommy Hilfiger, and even GOOGLE are using short codes that are 5 digits. Some of them haven't even been exposed to the market yet but since this is the business I am in I dig a little :). As well if you think from a consumer perspective do they want to text to a professional 5 digit code, or some shady local number? I can see your business model revolves around the local number which makes me believe you're using HTTP or Twilio(I could be wrong). Good news for you though is I don't know which is better. I can only speak from experience. There are no studies. All I know is the opt-in rates I've gotten and the feedback received. My rule is make the process as simple as possible for the end user and the business.

On a side note for Twilio, everyone talks how great they are but their pricing is skewed. There is no way I am paying $1 per subscriber. I don't care how low the text is. If you have 5 keywords with these guys, and some of your lists are 500, you're paying collectively $1000+. I prefer a flat rate for my usage. I want to pay for platform, keywords, and MT costs per use, not on subscriber. Can you imagine if you had 5000 opt ins? Instead of paying $400 a month flat you're paying $5000. It boggles my mind why people rave about Twilio.

imsolutionsgroup 14th July 2013 07:01 PM

Re: Need sms program
 
Quote:

Originally Posted by Kefka (Post 8279827)
To be honest there are no rules. I just found it looks nicer for marketing material when you use a 5 digit short code. All major marketing companies and major chain stores like Guess, Tommy Hilfiger, and even GOOGLE are using short codes that are 5 digits. Some of them haven't even been exposed to the market yet but since this is the business I am in I dig a little :). As well if you think from a consumer perspective do they want to text to a professional 5 digit code, or some shady local number? I can see your business model revolves around the local number which makes me believe you're using HTTP or Twilio(I could be wrong). Good news for you though is I don't know which is better. I can only speak from experience. There are no studies. All I know is the opt-in rates I've gotten and the feedback received. My rule is make the process as simple as possible for the end user and the business.

On a side note for Twilio, everyone talks how great they are but their pricing is skewed. There is no way I am paying $1 per subscriber. I don't care how low the text is. If you have 5 keywords with these guys, and some of your lists are 500, you're paying collectively $1000+. I prefer a flat rate for my usage. I want to pay for platform, keywords, and MT costs per use, not on subscriber. Can you imagine if you had 5000 opt ins? Instead of paying $400 a month flat you're paying $5000. It boggles my mind why people rave about Twilio.

The reason Guess, Tommy Hilfiger, etc. are using short codes is because they are large chains. They are going to have customers all across the country.

But, when you're dealing with small local business...all you need is a local number because 99% of your customers will recognize that number and have a connection. In my opinion and some stats I've tested...when you're dealing with local business and customers, the customers would rather optin for a local number instead of the short code.

I believe it's a physiological thing. When they see the short code they think they're signing up for some sort of marketing list. But, when they see a local number they connect the number only with the local business...which it is.

Plus, if done properly it's not some "shady local number" because that number should redirect to the main business number. So if someone has a question about the text, reserve a table, etc. the customer doesn't have to do any searching for the business number. They just call the number they got the text from.

Yes, my platform integrates with Twilio.

For twilio, you have the pricing all wrong. The cost for twilio is simple (This is for USA) -

$1/month for the unique local phone number
$.01 per incoming text
$.01 per outgoing text
$.01 per minute for incoming calls
$.02 per minute for outbound calls

It doesn't matter the size of your list(s). You're still paying the same amount.

Hope that helps!

smsagent 14th July 2013 09:30 PM

Re: Need sms program
 
Sending commercial text messages from a long code is illegal in the USA. Look it up

skillboyz 14th July 2013 09:33 PM

Re: Need sms program
 
You need application or webbased program for sending sms. If you need sms web based then you should buy api for it

Mobile Steven 15th July 2013 06:50 AM

Re: Need sms program
 
imsolutions,

I think you are right: If i send sms msg to 15000 subscribers-what is my cost?Thanks

I will look into this, however I need to look into having my own dedicated with them, and if the pricing sticks or changes because I have my own dedicated short code.

jonclancey 15th July 2013 01:32 PM

Re: Need sms program
 
Hye!!

Sending sms can be of twp types one with a branded like you will send sms with your brand name instead of mobile number . This type of branded sms is done thru web based portals and cost bit expensive. As far as non branded sms is concerned you can use any software like smscaster.com get enterprise version. Need more help feel free to contact me.

imsolutionsgroup 15th July 2013 01:52 PM

Re: Need sms program
 
Quote:

Originally Posted by smsagent (Post 8280291)
Sending commercial text messages from a long code is illegal in the USA. Look it up

You're wrong...

Mobile Steven 16th July 2013 06:28 PM

Re: Need sms program
 
AH HA. I did my research, as everyone should. Those Twilio prices you gave, imsolutons, are for long code, the one no one wants. When I asked specifically about short codes that's where the pricing came in. It's $1000 per month. Currently I am paying $600 and it was a vanity short code. Glad I called.

On a side note, not to bash long codes, but there is a clear reason they charge only a buck for it a month. If you have a marketing company that offers a diverse line of services, than maybe long code is a good way of dipping into Mobile Marketing without breaking your bank. With the companies I deal with from small business or large marketing companies to even corporations, I absolutely need a dedicated shortcode (not shared), there is no way around this.

wealthyminds 17th July 2013 08:53 AM

Re: Need sms program
 
Quote:

Originally Posted by Kefka (Post 8287955)
AH HA. I did my research, as everyone should. Those Twilio prices you gave, imsolutons, are for long code, the one no one wants. When I asked specifically about short codes that's where the pricing came in. It's $1000 per month. Currently I am paying $600 and it was a vanity short code. Glad I called.

On a side note, not to bash long codes, but there is a clear reason they charge only a buck for it a month. If you have a marketing company that offers a diverse line of services, than maybe long code is a good way of dipping into Mobile Marketing without breaking your bank. With the companies I deal with from small business or large marketing companies to even corporations, I absolutely need a dedicated shortcode (not shared), there is no way around this.

Hi Kefka, which shortcode service provider do you use? I also noted your mention about GalaxyText, but they too offer monthly SMS packages, and not pay-as-you-go like Twilio. So what could be the best option? I don't have any clients yet, but when I stick with a provider, it would be a huge hassle to change over and I don't wanna get stuck.

Mobile Steven 17th July 2013 09:42 AM

Re: Need sms program
 
Quote:

Originally Posted by wealthyminds (Post 8290609)
Hi Kefka, which shortcode service provider do you use? I also noted your mention about GalaxyText, but they too offer monthly SMS packages, and not pay-as-you-go like Twilio. So what could be the best option? I don't have any clients yet, but when I stick with a provider, it would be a huge hassle to change over and I don't wanna get stuck.

I use those guys as my service provider. They don't offer pricing on the site which is annoying. I just emailed them and asked if I can customize my package and they said that won't be a problem. you're right about the hassle of changing over. It was a bitch for me when I did a few times and cost a lot.

I think the best thing for you is to figure out what you want to do with an sms program, figure out who you're customers are etc...

imsolutionsgroup 17th July 2013 10:26 AM

Re: Need sms program
 
Quote:

Originally Posted by Kefka (Post 8287955)
AH HA. I did my research, as everyone should. Those Twilio prices you gave, imsolutons, are for long code, the one no one wants. When I asked specifically about short codes that's where the pricing came in. It's $1000 per month. Currently I am paying $600 and it was a vanity short code. Glad I called.

On a side note, not to bash long codes, but there is a clear reason they charge only a buck for it a month. If you have a marketing company that offers a diverse line of services, than maybe long code is a good way of dipping into Mobile Marketing without breaking your bank. With the companies I deal with from small business or large marketing companies to even corporations, I absolutely need a dedicated shortcode (not shared), there is no way around this.

Just curious, what type of clients do you have?

TrumpiaTim 18th July 2013 10:26 AM

Re: Need sms program
 
The thread starter did not reply with a country? If you're looking for US providers, a simple search on Google will provide you with a handful of options.

Moneymaker2012 18th July 2013 10:38 AM

Re: Need sms program
 
Hellowwww! Which country you belong?

Mobile Steven 18th July 2013 12:39 PM

Re: Need sms program
 
Quote:

Originally Posted by imsolutionsgroup (Post 8291147)
Just curious, what type of clients do you have?

They range from small to medium sized businesses. Just look for businesses that do a lot of advertising and it shouldn't be too hard to take some of their advertising spending.

imsolutionsgroup 18th July 2013 08:49 PM

Re: Need sms program
 
Quote:

Originally Posted by Kefka (Post 8296083)
They range from small to medium sized businesses. Just look for businesses that do a lot of advertising and it shouldn't be too hard to take some of their advertising spending.

I was curious because you're so against long codes. I highly suggest you do some testing between a short code and long codes for your clients, that's of course if you're really looking out for their best interest. Because, I did some testing and saw a much better sign up rate when using long codes.

Don't get me wrong, I do not have 100s of SMS clients, but I do have a few and got much better results for them with the long codes.

If you decide to test it out, report back and let me/us know which got better results for your clients.

Mobile Steven 19th July 2013 06:01 AM

Re: Need sms program
 
Quote:

Originally Posted by imsolutionsgroup (Post 8297465)
I was curious because you're so against long codes. I highly suggest you do some testing between a short code and long codes for your clients, that's of course if you're really looking out for their best interest. Because, I did some testing and saw a much better sign up rate when using long codes.

Don't get me wrong, I do not have 100s of SMS clients, but I do have a few and got much better results for them with the long codes.

If you decide to test it out, report back and let me/us know which got better results for your clients.

You can send me a PM and we can discuss in more details.

cairnstarheel 26th July 2013 06:25 PM

Re: Need sms program
 
What is the best sms solution for Australia? Preferably with a white label program?

LegacyInc 29th July 2013 01:28 PM

Re: Need sms program
 
Try yep text.. I've used them before.. Hope it helps!

skillboyz 30th July 2013 01:51 AM

Re: Need sms program
 
Quote:

Originally Posted by cairnstarheel (Post 8329042)
What is the best sms solution for Australia? Preferably with a white label program?

You can buy international sms gateway which works for all the countries without any problem

LegacyInc 31st July 2013 09:12 AM

Re: Need sms program
 
Are you looking for a FREE or paid program?

Budo 2nd August 2013 06:53 AM

Re: Need sms program
 
Try Ozeki SMS Gateway.
It has Auto Reply feature also.

imsolutionsgroup 5th August 2013 08:57 AM

Re: Need sms program
 
Quote:

Originally Posted by smsagent (Post 8280291)
Sending commercial text messages from a long code is illegal in the USA. Look it up

If you review the Mobile Advertising Guidelines (found here Certification Resource Center | Mobile Marketing Association) it states: “Responses to user requests may be delivered by an alternate common short code or phone number

thefsboking 11th August 2013 09:29 PM

Re: Need sms program
 
I need to send occasional mesaages to groups within my church? I joined Twilio but am now a little lost on how to text to a group without going back to school to learn programming? Anyone know of an app or plugin that works with Twilio whre I can accomplish this. I won't need to text more that 10 or so people at a time.

salpa 12th August 2013 12:32 AM

Re: Need sms program
 
contact with experience mobile networking staff.


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