First, I'll be using this initially in restaurants for lead gen - one time offer w/ immediate coupon after they text a keyword to a number. Want to eventually branch out to nail/hair salons, car washes, etc.
Problem is, there are SO MANY options for service providers! I'm currently using call loop and its buggy (see below), and I've contacted trumpia and brick&mobile with the questions below:
1. The very first offer provided to the customer can only be a one time offer, so if a customer opts in to the list today and gets a one-time coupon and goes back to the same restaurant tomorrow and sends a text to the same # with the same keyword, they must be sent a message that they are already opted into the list and not sent another coupon. Currently call loop says they're system does this but in testing a demo, this feature does not work...
2. Can your service use a local number to text to? Right now with call loop, they provide a number that is not a ten digit phone number and it confuses the clients we pitch and the customers. If I can use this with a local# and keyword then this will be an advantage.
3. Is this fully compliant with all current USA laws? Clear opt in to offer, clear unsubscribe options built in, etc. I have the feeling that the call loop is not fully compliant as they do not have an opt in confirmation...
4. Do you offer a trial period for the sms text message marketing service? I would like to verify for myself how the above features work before deploying this on a paid customer's account.
I'm also looking at the following threads:
As well as anchormobile and text180. Would like to do a 2 week free trial, followed by a flat monthly service fee with an additional cost per subscriber maybe?
Would love to hear everyone's thoughts/recommendations!! If you have experience with any of the above I'd especially like to hear about it!