This Is Why Australians Hate Starbucks

by rondo
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Unlike almost every other country in the developed world, Australia does not do Starbucks. The international coffee monolith launched its first Sydney cafe in 2000 before opening a further 84 outlets across Australia’s eastern coast. Just eight years later, it had stacked up $143 million in recorded losses and was forced to close 60 stores.

This Is Why Australians Hate Starbucks | MUNCHIES

Starbucks in Australia: Where did it go wrong?

Andrew
  • Profile picture of the author whateverpedia
    I was going to respond as to why Starbucks never took off, but the answer is right there in the article:

    The biggest stumbling block in Starbucks’ attempt for Down Under domination is that Australia’s cafe culture is just too damn good..
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    • Profile picture of the author discrat
      Who cares ???????
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      • Profile picture of the author rondo
        Originally Posted by discrat View Post

        Who cares ???????
        Coffee is important.
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        • Profile picture of the author discrat
          Originally Posted by rondo View Post

          Coffee is important.
          Yeah your right ! I admit you have me shaking and peeing in my pants with such unbearable stress....just because of the fact that Succees of US Corporations is soooooooo dependent on Australian Patronage
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          • Profile picture of the author rondo
            Originally Posted by discrat View Post

            Yeah your right !
            It's you're.
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            • Profile picture of the author Claude Whitacre
              Australians also hate Dan Riffle. And in that way, we are all the same.
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            • Profile picture of the author discrat
              Originally Posted by rondo View Post

              It's you're.
              LOL

              Oh ,okay rather than address my point you stoop to grammar police. Usually this is a ploy taken up by people who cannot stand on a leg when it pertains to addressing an issue which they have no answer to. Or feel like they have been "had"... so they try desperately to divert attention away from it

              Pure Amatuer.

              Yes, I mispeltted amateur

              And yes I misspelled, misspelled as well lol

              Have at it novice !!
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              • Profile picture of the author rondo
                Originally Posted by discrat View Post

                Oh ,okay rather than address my point you stoop to grammar police. Usually this is a ploy taken up by people who cannot stand on a leg when it pertains to addressing an issue which they have no answer to.
                You had a point?? "Who cares????" is not a point.

                Andrew
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  • Profile picture of the author rondo
    Apparently the Australian 7/11 franchise owner bought the remaining Starbucks stores and wants to relaunch the brand here. Good luck to him.

    Andrew
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    • Profile picture of the author whateverpedia
      Originally Posted by rondo View Post

      Apparently the Australian 7/11 franchise owner bought the remaining Starbucks stores and wants to relaunch the brand here. Good luck to him.

      Andrew
      Let's hope he doesn't screw over his employees like has happened at 7/11.
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  • Profile picture of the author sbucciarel
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    Not sure why Starbucks would open so many in Australia if there was already a coffee cafe culture there. That would be a tough market to get into. I would personally patronize a local bistro, providing the quality were as good or better than a chain. Sounds like they didn't do the right kind of research.
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    • Profile picture of the author whateverpedia
      Originally Posted by sbucciarel View Post

      Not sure why Starbucks would open so many in Australia if there was already a coffee cafe culture there.
      Zactly. Virtually every cafe here is a local "mom and pop" type operation, where the owners are considered part of the culture of each town and city. The mass-market American style corporate setup just doesn't have the same type of appeal.
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      • Profile picture of the author sbucciarel
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        Originally Posted by whateverpedia View Post

        Zactly. Virtually every cafe here is a local "mom and pop" type operation, where the owners are considered part of the culture of each town and city. The mass-market American style corporate setup just doesn't have the same type of appeal.
        The mass market American style corporate setup doesn't even have the same type of appeal in the US. All of the local cafes I've ever seen are very popular and busy. The difference is, that here, there are apparently fewer of them than in Australia.
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        • Profile picture of the author whateverpedia
          Originally Posted by sbucciarel View Post

          The difference is, that here, there are apparently fewer of them than in Australia.
          That's interesting. The main reason for the cafe culture here is that we have a large number of immigrants from Mediterranean countries. They brought that culture with them. Given that America also has a large number of people from that part of the world I thought they would've done the same thing there.
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          • Profile picture of the author sbucciarel
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            Originally Posted by whateverpedia View Post

            That's interesting. The main reason for the cafe culture here is that we have a large number of immigrants from Mediterranean countries. They brought that culture with them. Given that America also has a large number of people from that part of the world I thought they would've done the same thing there.
            Nope ... I lived in one neighborhood that had one. Had seating and a wood burning stove to enjoy the outdoor seating when it was cold. Had a china cabinet and you went in and picked out your favorite china coffee cup and then ordered your coffee. Great place to spend some time with friends. Had tables, couches and armchairs inside. The atmosphere nothing at all like the noisy busy-ness of a Starbucks. Much more intimate and relaxing. I wish there were one where I live now. Even the Starbucks is about 25 minutes away. Probably a local one somewhere within that 30 minute range if I looked hard enough.
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            • Profile picture of the author hardraysnight
              That ANZAC spirit

              'Starbucks has floundered in New Zealand, in that it has only been moderately, rather than rampantly, successful. There are more than 30 in New Zealand, but the number has been stagnant for a while and has dwindled as a few outlets have shut.'

              Why NZers are wrong about Starbucks | Stuff.co.nz

              at least we agree on the important issues

              um, who will win the real world cup?
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    • Profile picture of the author Floyd Fisher
      Originally Posted by sbucciarel View Post

      Not sure why Starbucks would open so many in Australia if there was already a coffee cafe culture there. That would be a tough market to get into. I would personally patronize a local bistro, providing the quality were as good or better than a chain. Sounds like they didn't do the right kind of research.


      Starbucks failed because they didn't pay enough attention to two things: product quality, and customer service.


      I'd bet any amount of money if World Barrista Champion Michael Phillips were to open a shop in Australia, he would clean your clocks in short order.
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      • Profile picture of the author sbucciarel
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        Originally Posted by Floyd Fisher View Post

        Starbucks failed because they didn't pay enough attention to two things: product quality, and customer service.

        I'd bet any amount of money if World Barrista Champion Michael Phillips were to open a shop in Australia, he would clean your clocks in short order.
        I've never gotten anything but excellent customer service at Starbucks and obviously, if I can drink $500 worth of their coffee a month, I'm happy with the quality of the product. I've spent and would still spend good money at Starbucks. What I don't do is spend time there. I like to sit at a coffee shop with friends and catch up on old times, etc., but Starbucks just doesn't cut it for me in the relaxing environment department.

        I think whatever is dead right about the failure of Starbucks in Australia ... there was already a well established cafe culture in Australia when Starbucks arrived late to the party. There was absolutely no reason for people to switch to Starbucks.
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        • Profile picture of the author discrat
          Originally Posted by sbucciarel View Post

          I've never gotten anything but excellent customer service at Starbucks and obviously, if I can drink $500 worth of their coffee a month, I'm happy with the quality of the product. I've spent and would still spend good money at Starbucks.
          Wow, Suz you spend that much a month at Starbucks ?

          And I thought my $20 a month on Mickey Ds ice tea was a little overboard
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          • Profile picture of the author Dan Riffle
            Originally Posted by discrat View Post

            Wow, Suz you spend that much a month at Starbucks ?
            At Starbucks, that's only about ten Ventis per month.
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            • Profile picture of the author discrat
              Originally Posted by Dan Riffle View Post

              At Starbucks, that's only about ten grandes per month.
              Shirley, you're exaggerating ?
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              • Profile picture of the author Dan Riffle
                Originally Posted by discrat View Post

                Shirley, you're exaggerating ?
                Slightly..
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              • Profile picture of the author sbucciarel
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                Originally Posted by discrat View Post

                Shirley, you're exaggerating ?
                Yes, he is exaggerating ... by a lot. No, I didn't spend $500 per month of my money. I took a job at Starbucks in between IT contracts and they gave you all the product you want as long as you rung it up on the register as an employee drink. I drank $500 worth of product per month for the 2 months I was there. I do however, spend money on good coffee. If from a Starbucks, I prefer to buy the bags of whole beans, grind it myself at home and use it in my espresso machine.
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                • Profile picture of the author Dan Riffle
                  Originally Posted by sbucciarel View Post

                  Yes, he is exaggerating ... by a lot.
                  Yes, but I could see how somebody could run up a car payment-esque monthly tab. Just two Venti caffee mochas a day at $4.45 a pop thirty days a month is roughly $267.
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                  • Profile picture of the author sbucciarel
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                    Originally Posted by Dan Riffle View Post

                    Yes, but I could see how somebody could run up a car payment-esque monthly tab. Just two Venti caffee mochas a day at $4.45 a pop thirty days a month is roughly $267.
                    Easily. I was shocked to find that my employee free drink tab was $500/mnth. It was really only a few specialty Venti sized coffees for each 8 hr shift.
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  • Profile picture of the author michaelrivero
    Originally Posted by rondo View Post

    Unlike almost every other country in the developed world, Australia does not do Starbucks. The international coffee monolith launched its first Sydney cafe in 2000 before opening a further 84 outlets across Australia's eastern coast. Just eight years later, it had stacked up $143 million in recorded losses and was forced to close 60 stores.

    This Is Why Australians Hate Starbucks | MUNCHIES

    Starbucks in Australia: Where did it go wrong?

    Andrew
    I never liked Starbucks except for the bottled stuff you can get at convenient stores.

    Barista made coffee makes a big difference however from Day 1 Starbucks never delivered.

    Nowadays I go to Gloria Jeans they seem to be the best in my opinion.
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  • Profile picture of the author greatjourneys
    I love having Starbucks. I don't care if any Australian likes it or not. I wonder why it is an issue in the first place. There can be millions of people who may detest the taste of coffee while there could be billions of others who can't live a day without having coffee.
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    • Profile picture of the author tagiscom
      Starbucks?

      Oh, yeah, that place mentioned on Cramers all the time?

      To be honest you have to look hard to find any in Victoria, there is one in Melbourne, well two if you count the other one in the business district. That is all the ones l have come across, the one in Collins Street, is the most notable, with all the junk on the walls, but l personally don't get high priced coffee in a takeaway format only?

      I would rather site down and have a decent cup!

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      • Profile picture of the author Kay King
        I've never understood the draw of Starbucks - but, then, I don't drink coffee!
        Standing in line to buy a fancy named coffee beverage for several dollars wouldn't appeal to me if I DID drink coffee.

        When the economy went bad I had a friend who cut back on ALL her expenses...except her Starbucks budget.
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        • Profile picture of the author lanfear63
          The one time I went to Starbucks I got half a cup of Froth. I took it back. Any resemblance between Starbucks and real coffee is purely coincidental.
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          • Profile picture of the author sbucciarel
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            Originally Posted by lanfear63 View Post

            The one time I went to Starbucks I got half a cup of Froth. I took it back. Any resemblance between Starbucks and real coffee is purely coincidental.
            You don't have to order a coffee with froth. I love Starbucks coffee. I just don't care much for the "cafe" part of it. It's not a relaxing setting to drink coffee with friends.

            I was an independent contractor for IT jobs and I was in between contracts, so I took a job at a local Starbucks. They let you drink as much coffee as you wanted as long as you rung up your drinks in the register as an employee drink so they could keep track. My total was $500/mnth for employee beverages. lol.

            I love their bagged coffee to take home and enjoy at home. I even have an espresso machine to enjoy espresso at home.
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            • Profile picture of the author lanfear63
              Originally Posted by sbucciarel View Post

              You don't have to order a coffee with froth. I love Starbucks coffee. I just don't care much for the "cafe" part of it. It's not a relaxing setting to drink coffee with friends.

              I was an independent contractor for IT jobs and I was in between contracts, so I took a job at a local Starbucks. They let you drink as much coffee as you wanted as long as you rung up your drinks in the register as an employee drink so they could keep track. My total was $500/mnth for employee beverages. lol.

              I love their bagged coffee to take home and enjoy at home. I even have an espresso machine to enjoy espresso at home.
              I actually asked for a coffee but my cup was only half full and it was Froth. They had the Audacity to suggest it was normal fayre. Real coffee is from the ground up bean, not heavily laced with sugar, syrup and frothy milk. The Australian culture was probably already aware and used to that. That's why it failed.
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              • Profile picture of the author sbucciarel
                Banned
                Originally Posted by lanfear63 View Post

                I actually asked for a coffee but my cup was only half full and it was Froth. They had the Audacity to suggest it was normal fayre. Real coffee is from the ground up bean, not heavily laced with sugar, syrup and frothy milk. The Australian culture was probably already aware and used to that. That's why it failed.
                Well, that's interesting. Starbucks does not put sugar or syrup or milk in their coffee unless it is ordered that way. I worked at one and the $500 worth of coffees I drank during work were coffee. I put sweetener and milk in mine because that's the way I drink my coffee.

                The espresso and fancy specialty coffee drinks they have on the menu, most of them do have milk and froth, and some syrup, but they also serve just coffee. Just common sense tells you if something is called a Mocha Frappuccino or a Caramel Macchiato, that it has more than just coffee in it and a Latte always has milk and froth in it. That's what makes it a Latte. Same with Cappuccino ... milk.

                But they always have freshly brewed coffee in several different roasts and strengths that have nothing but coffee in them unless you put something in it yourself.

                Featured Dark Roast
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        • Profile picture of the author ThomM
          Originally Posted by Kay King View Post

          I've never understood the draw of Starbucks - but, then, I don't drink coffee!
          Standing in line to buy a fancy named coffee beverage for several dollars wouldn't appeal to me if I DID drink coffee.

          When the economy went bad I had a friend who cut back on ALL her expenses...except her Starbucks budget.
          I've never understood the draw and I do drink coffee.
          But also I've never been in a Starbucks.
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          • Profile picture of the author discrat
            Originally Posted by ThomM View Post

            I've never understood the draw and I do drink coffee.
            But also I've never been in a Starbucks.
            Yeah Dunkin Donuts Chai Tea latte is comparable to Starbucks at nearly half the price
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            • Profile picture of the author ThomM
              Originally Posted by discrat View Post

              Yeah Dunkin Donuts Chai Tea latte is comparable to Starbucks at nearly half the price
              Except for the occasional donut, I don't do Dunkins either.
              We have Stewarts here in NY. It started as an Ice Cream joint but now is more of a convenience store. I get their coffee when I'm out. It's nothing special really just good and consistent.
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  • Profile picture of the author nathan skyes
    i just don't like starbuck anyway
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  • Profile picture of the author georgestanley032
    Well, I still love Starbucks, they are among one of the best coffee makers! I just remembered that espresso sip I had this morning.
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  • Profile picture of the author sbucciarel
    Banned
    lol ... I wouldn't expect someone who doesn't drink coffee or someone who has never been in one and tried the products to understand the draw.
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