Suggestions on virtual phone system

by ep2002
8 replies
  • OFF TOPIC
  • |
Hi all,

So I used to use Ring Central for years, but the stress of dealing with this horrific company, plus the fact that every month the price was going up (they claimed it was taxes, but I know they were just adding more to pocket more) was too much for me, so I finally cancelled from them.

I don't get very many calls on my toll free number, some months I get none, if I get a call, it's one & I try to call them right back because unlike with RC, you get charged for every minute.

I switched over to 800.com about 6 months ago & at first all was fine, until they ALSO jacked up the price from $9.95 to $11.95 claiming it was taxes & ignored me when I asked why the first 2 months didn't have taxes added on.

NOW they jacked up the price by $5+ & they are claiming I went over LOL

I haven't received ANY calls & I checked the numbers they "claim" I made & one of them is a spam number online.

I told them this, but they continue to insist I've gone over last month & even this month & yet I haven't received ONE CALL.

<sigh>

So I'm going to have to move again & dispute these charges.

Can someone recommend another system that's around $10/month & where they don't rip you off.

I do want to be able to get an e-mail when there's a message, have it call forward to my landline & revert back to the VM IVR system if I don't pick up.

Thanks
#phone #suggestions #system #virtual
  • Profile picture of the author Office24by7
    Banned
    [DELETED]
    {{ DiscussionBoard.errors[11264989].message }}
    • Profile picture of the author ep2002
      I have no idea where your site is from, but it's not in the US as it has some weird currency under pricing.

      I want an American company.
      Signature

      ***Professional Merchant Services Agent at your service. If you are a professional legit company, I'd like to help you get the best merchant account for your company. Please contact me for more details.

      {{ DiscussionBoard.errors[11268516].message }}
  • Profile picture of the author SteveSki
    Get a free Google Voice account.... even if you live outside of North America.
    {{ DiscussionBoard.errors[11264998].message }}
    • Profile picture of the author ep2002
      Steve - You can't get a Google Voice Account outside of the US, & I already have one for another site.

      Plus it's not toll free.

      Thanks
      Signature

      ***Professional Merchant Services Agent at your service. If you are a professional legit company, I'd like to help you get the best merchant account for your company. Please contact me for more details.

      {{ DiscussionBoard.errors[11268514].message }}
      • Profile picture of the author SteveSki
        Originally Posted by ep2002 View Post

        Steve - You can't get a Google Voice Account outside of the US, & I already have one for another site.

        Plus it's not toll free.

        Thanks
        I'm in Australia and I had little difficulty getting one. All you have to do is sign up for a free trial to any of the many companies offering virtual phone numbers with call forwarding. Give google that number to verify your account and you are good to go.

        Good luck finding a toll free 800 service if the $15 -$20 per month your former supplier charged is to high price for you mate. Do you really need a toll free number? Why not a regular phone number? Or do you prefer to use an 800 number so callers know before they call that you are going to try to sell them something?
        {{ DiscussionBoard.errors[11268590].message }}
        • Profile picture of the author ep2002
          You can't have more than one Google Voice number & I don't want a google voice number, I want to use my existing toll free number & yes, all businesses sell you something, that's called business LOL

          And this wasn't just about a phone number, this was about an IVR system as well.

          And I already explained why I'm leaving 800.com. You should go back & re-read what I wrote.

          I already found something, I'm just asking questions.
          Signature

          ***Professional Merchant Services Agent at your service. If you are a professional legit company, I'd like to help you get the best merchant account for your company. Please contact me for more details.

          {{ DiscussionBoard.errors[11268978].message }}
  • Profile picture of the author Chris Brindamour
    ep2002,

    You can get a real phone # on skype, last I checked it was $30 for a year and you can call outside of Skype. You can also use Google Voice which is Free.

    One other option to look into is Vitelity.com, you can get a phone # and have it forward to any #.

    Hope this helps!

    Chris
    Signature

    Subscribe to our Free Home Business Tips Newsletter and get insider tips on how to create wealth in an online business.

    {{ DiscussionBoard.errors[11268545].message }}
    • Profile picture of the author ep2002
      Again, I am not looking for a local number, I'm looking for a system with an IVR & to be able to port my existing toll free number.

      I'll check out the URL you mentioned.

      Thanks
      Signature

      ***Professional Merchant Services Agent at your service. If you are a professional legit company, I'd like to help you get the best merchant account for your company. Please contact me for more details.

      {{ DiscussionBoard.errors[11268979].message }}
  • Profile picture of the author Richard Allin
    You may want to check out Tresta. $15/month for unlimited usage and they offer several features. www.tresta.com 844-2873782
    {{ DiscussionBoard.errors[11269688].message }}

Trending Topics