I sell sports betting tips on my website.
A competitor bought my service and after 10 days of winning, he lost some bets in 1 day and suddenly asked for a refund. Obviously there was no refund agreement.
But out of sympathy, i agreed to refund him 60% ($150)
But because I am limited on the number of payment options available to me, i was left with only Skrill as an option, and I had $120 in my Skrill.
I sent him this $120 and was searching for other ways to make up the $30.
But this guy was a nuisance, bombadding my website live chat every 1 hour. Despite me assuring him that I was committed to making up the $30. I even showed him a screen grab of my Skrill to show the only amount left was below $30
Now he has made a facebook post and got his friends to share it and reported my site to some agencies (he sent me a screenshot, but covered the link).
He did not state what happened, he only said we were scamming people.
I know he is a competitor because his skrill ID shows he also sells betting tips. I feel he was even re-selling my tips.
Now I feel this is defamation and I want to get back at him. can I get some advice?