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Newbie Warrior needed Tech Advice

by Phuser72
5 replies
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Dear Warriors,
I'm really new here & am wondering if anyone of you have any recommendation of a good software to repair or recover a damaged portable harddisk. My wife just physically dropped her harddisk accidentally onto the floor & it didn't kidda mount after that.

Any techies here managed to recover data from a damaged HDD using a good recovery program?

Many Thanks!

Mike Chia aka Phuser72
#harddisk recovery program #tech advice
  • Profile picture of the author Michael Motley
    ouch. thats going to cost you. If its physically damaged you will have a hard time finding software to use...its physically damaged.
    Recovery software generally only works if the 'damage' is software related, like an o.s. crash or a bad sector or something along those lines.

    There are quite a few data recovery services that are available that will take the drive apart and put the required parts into a new enclosure to retrieve the data.
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    • Profile picture of the author Arfan
      Originally Posted by Michael Motley View Post

      ouch. thats going to cost you. If its physically damaged you will have a hard time finding software to use...its physically damaged.
      Recovery software generally only works if the 'damage' is software related, like an o.s. crash or a bad sector or something along those lines.

      There are quite a few data recovery services that are available that will take the drive apart and put the required parts into a new enclosure to retrieve the data.
      Yep Totally Agree as if the hardware stop responding you could have tried freezing to recover or used softwares to recover but on a physical damage hard drive not much you can do as it will be too costly to repair.
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  • Profile picture of the author KimW
    Seagate has such a service, and like Michael M said, its expensive.
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  • Profile picture of the author Phuser72
    Warriors,
    Thanks for your feedback. I'm aware of the cost involved if I've to go through the hardware route.

    For the techies, my harddisk can be detected by the computer Bios as an USB devise (harddisk) but can't mount.

    Also, most of the try & buy software I tried can't detect the partition & harddisk size. I didn't want to get a product that might not even recover any files.

    Let me know if you have some recommended software that actually recovered some files from a damage harddisk...or can extract some of existing files...
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    • Profile picture of the author Michael Motley
      Originally Posted by Phuser72 View Post

      Warriors,
      Thanks for your feedback. I'm aware of the cost involved if I've to go through the hardware route.

      For the techies, my harddisk can be detected by the computer Bios as an USB devise (harddisk) but can't mount.

      Also, most of the try & buy software I tried can't detect the partition & harddisk size. I didn't want to get a product that might not even recover any files.

      Let me know if you have some recommended software that actually recovered some files from a damage harddisk...or can extract some of existing files...
      If your hdd is being seen as a usb device (but its an internal drive) then the controller board on the drive itself is probably hosed. Every hdd has a controller board in it that holds the firmware. The firmware is what identifies that drive to your pc, size, manufacturer, head size..etc.

      Now you can try to update the firmware, the drives manufacturer should have it online. If that doesnt work, depending on the drive, you may be able to get the same drive from the same manufacturer and transplant the controller board yourself. Its not that big, really not that hard, and relatively cheap. If you have another machine, or another drive, you can load up linux (or even better ubuntu) and usually retrieve files with that...if its possible at all.

      But again, if the drive is physically thrashed, all the software in the world wont pull anything off that drive in its current form.

      drivesavers (www.drivesavers.com <not affiliate link) has an 'economy' service. I've seen them do their thing in person and I have seen them put two bullets in a hdd with a .22, and be able to recover pretty much all the data off the drive except the hole where the bullets went through the platters.
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