Will Adobe Reader 7 open ebooks now that Adobe Content Server 4 is used?

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Hello everyone,

I've purchased ebooks from SimonSays.com several times over the course of 2008; each time, my Adobe Reader 7.0.9 was able to open the "ebx.etd" file and able to access the ebooks without any problems.

However, the last purchase I made around a week ago keeps leading to me downloading ".acsm" files, which Adobe Reader 7.0.9 (or Adobe Reader 7.1.0) doesn't recognize and can't open.

I contacted SimonSays.com and they suggested that I download Adobe Digital Editions. I don't know if that will solve the problem or not.

I've done some of my own research and found that between my last purchase in early September and the one I made in early October, Adobe changed their Content Server from Version 3 to Version 4? Does that explain why I can't even download the "ebx.etd" files from ebooks I've already downloaded in the past, but instead, get ".acsm" files instead for those ebooks that I've downloaded before?

I take it then that Adobe Reader 7 (any version) can no longer read ebooks you purchase from retailers such as SimonSays.com and that you have to use Adobe Digital Editions instead? I even upgraded from Adobe Reader 7.0.9 to Adobe Reader 7.1.0, thinking that would do the trick, but it's still downloading ".acsm" files.

I did authorize Adobe Reader back in January (which is why I could download and read the ebooks from my previous purchases); I know I ran antivirus and anti-spyware software and wasn't sure whether I deleted something that might have caused this problem, but I know that I've run those same programs and never had this problem before now. Do I have to reauthorize Adobe Reader somehow, and if so, how? I log into Adobe and get that "Eden.ui" zipped file, but putting that into the folder with the ".acsm" file doesn't allow Adobe Reader to open it and read it.

Therefore, is there any way to keep using Adobe Reader 7.1.0 to read my future ebook purchases or is the only way to read ebooks from now on is via Adobe Digital Editions? And if I download Adobe Digital Editions, is it better to keep Adobe Reader 7.1.0 on my system or should I upgrade to Adobe Reader 8 or 9?

I'd greatly appreciate any and all advice on this, as I can't open ebooks I've purchased, and I'm pretty sure there are no refunds for ebook purchases (though I'd prefer to be able to purchase and read ebooks in the future) - thank you.

Please take care and have a great day!

Sincerely,

Joe Chengery III
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    Hello everyone,

    Just as a follow up to my original post, Adobe Digital Editions DID solve the problem - thanks to SimonSays.com and to the Adobe.com forums for leading me on the right path! :-)

    Some advice on Adobe Digital Editions:

    - When you download an ebook file from SimonSays.com or another retailer, you have to allow Windows to download it before ADE will take over and download the .acsm file; if you allow your download manager to download it, it will download the .acsm file, but when you try to open it with ADE, it won't work (or at least, not for me).

    Therefore, keep your download manager from downloading it and allow Windows to download it instead in order for ADE to download the ebook files you want ADE to download and access.

    For the record, Adobe Reader (in my case 7.1.0) will still access the PDF files you find online (related to Internet marketing, etc.), so you still need Adobe Reader (I believe), version 7, 8, or 9 to access those types of files; I believe ADE will only access those ebook files you purchase from retailers like SimonSays.com, Powells.com, eBooks.com, etc.

    Hopefully, this post has provided some useful information to those who have had trouble accessing their paid ebooks with Adobe Reader - the change from Adobe Content Server 3 to Adobe Content Server 4 and its new way of protecting the rights of published works (DRM - Digital Rights Management) is the main reason why Adobe Reader 7 can no longer download and access paid ebooks you get from retailers such as those mentioned.

    Take care and have a great day!

    Sincerely,

    Joe Chengery III
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