Kaspersky No Help...You're My Last Hope

38 replies
  • OFF TOPIC
  • |
I'll make this short.

I have Kaspersky Anti Virus 2009, that I just purchased last November 25.
The darn thing is not even a year old and they're telling me they no longer
support it
.

They say I have to get 2011. They won't just sell me a license for 2009,
even though they are still regularly updating the database for that product.

If I uninstall 2009 and install 2011, my PC will crash. I am 99% sure of that.

It is being held together by chicken wire.

Does anybody know of any way that I can purchase (legally) a new
license and just plug it into my system when the old one expires?

Thanks for any help that anybody can give me.
  • Profile picture of the author Howard_Aulsbrook
    I used Kaspersky and never had a problem updating to newer versions. You do not have to uninstall 2009. Just install the new version and it will update the required files.

    Kaspersky Technical Support:
    How to upgrade Kaspersky Anti-Virus 2009 to Kaspersky Anti-Virus 2011 correctly?
    Signature
    Do You Know What People Want To Buy?
    Get 31 HOT Niche Market Research Sites
    At The Click Of A Mouse...FREE
    {{ DiscussionBoard.errors[2891788].message }}
  • Profile picture of the author Bill Farnham
    Steven,

    I've been using PC Tools for years and highly recommend that outfit.

    Drop the other program and get yourself something good.
    Signature
    {{ DiscussionBoard.errors[2891790].message }}
    • Profile picture of the author Steven Wagenheim
      Originally Posted by Bill Farnham View Post

      Steven,

      I've been using PC Tools for years and highly recommend that outfit.

      Drop the other program and get yourself something good.
      Where can I get PC Tools and will it work on XP Pro?
      {{ DiscussionBoard.errors[2891795].message }}
      • Profile picture of the author Steven Wagenheim
        I'm assuming this is it Bill?

        PC Tools AntiVirus - Free Anti Virus Download and Removal

        It's free and you're telling me it's better than Kaspersky?

        Sorry if I sound skeptical but you usually get what you pay for.

        Is this the exception to the rule?
        {{ DiscussionBoard.errors[2891823].message }}
        • Profile picture of the author Bill Farnham
          Originally Posted by Steven Wagenheim View Post

          I'm assuming this is it Bill?

          PC Tools AntiVirus - Free Anti Virus Download and Removal

          It's free and you're telling me it's better than Kaspersky?

          Sorry if I sound skeptical but you usually get what you pay for.

          Is this the exception to the rule?

          Get the paid version.

          I'm not sure where I've heard this before but, "you usually get what you pay for."

          Signature
          {{ DiscussionBoard.errors[2891908].message }}
        • Profile picture of the author HeySal
          Originally Posted by Steven Wagenheim View Post

          I'm assuming this is it Bill?

          PC Tools AntiVirus - Free Anti Virus Download and Removal

          It's free and you're telling me it's better than Kaspersky?

          Sorry if I sound skeptical but you usually get what you pay for.

          Is this the exception to the rule?

          Steve - I use Avast, and there have been times that it was the only thing on the net that would detect certain viruses and stop them - such as those damned injection viruses that went (and might still be going) around. Avast and AVG are the best anti-virals on the net and they are both free.

          Of course for spyware I also have Malwarebytes (sp?) working - and I have my dcom shut off and my xpantispy working, and my comodo firewall. All of it is free and my computer is a dinosaur. I never have virus and spyware problems. They just can't get in.

          If you think in the cyberworld that you get what you pay for -- you've never used Open Office. There are great free security and business programs out there Steve - you've just been hanging around with IM cheese too long.
          Signature

          Sal
          When the Roads and Paths end, learn to guide yourself through the wilderness
          Beyond the Path

          {{ DiscussionBoard.errors[2891943].message }}
          • Profile picture of the author Mike Wright
            Originally Posted by HeySal View Post

            Steve - I use Avast, and there have been times that it was the only thing on the net that would detect certain viruses and stop them - such as those damned injection viruses that went (and might still be going) around. Avast and AVG are the best anti-virals on the net and they are both free.

            Of course for spyware I also have Malwarebytes (sp?) working - and I have my dcom shut off and my xpantispy working, and my comodo firewall. All of it is free and my computer is a dinosaur. I never have virus and spyware problems. They just can't get in.

            If you think in the cyberworld that you get what you pay for -- you've never used Open Office. There are great free security and business programs out there Steve - you've just been hanging around with IM cheese too long.
            Even the free version is excellent http://avast.com
            {{ DiscussionBoard.errors[2895740].message }}
  • Profile picture of the author KimW
    I don't know about what KJ is using, but this one is definitely the exception to the rule.
    Malwarebytes

    I even did a WSO (unreleased) about how one could make literally hundreds with this and a couple of other free programs.
    I still may release the WSO.
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2891851].message }}
    • Profile picture of the author Steven Wagenheim
      Originally Posted by KimW View Post

      I don't know about what KJ is using, but this one is definitely the exception to the rule.
      Malwarebytes

      I even did a WSO (unreleased) about how one could make literally hundreds with this and a couple of other free programs.
      I still may release the WSO.
      Kim, does this one also take care of viruses and trojans? There seems to
      be a big difference between the two products based on the descriptions.
      {{ DiscussionBoard.errors[2891858].message }}
    • Profile picture of the author Howard_Aulsbrook
      Originally Posted by KimW View Post

      I don't know about what KJ is using, but this one is definitely the exception to the rule.
      Malwarebytes

      I even did a WSO (unreleased) about how one could make literally hundreds with this and a couple of other free programs.
      I still may release the WSO.
      I actually use AVG Free | Antivirus Software for Windows 7, Vista and XP coupled with Spybot - Search & Destroy©® . I have used many AV programs over the years including Norton which is a major resource hog.

      AVG is both anti-virus and anti-spyware, however, I have found Spybot to be the best at finding and protecting from spyware and malware no matter what AV program is used on your system.
      Signature
      Do You Know What People Want To Buy?
      Get 31 HOT Niche Market Research Sites
      At The Click Of A Mouse...FREE
      {{ DiscussionBoard.errors[2891917].message }}
  • Profile picture of the author KimW
    Yes it does.This program finds the ones that others don't. Up to you if you want to get it or not. They also have a paid version.
    My suggestion is download the free version.Install it in safe mode.Update it (very important and takes less than 5 minutes) then do the scan.Selete anything it finds and reboot. You should be good to go after that.
    Good Luck.
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2891878].message }}
  • Profile picture of the author KimW
    I have used almost every virus/spyware/malware program under the sun, and I stand by me recommendation.

    Not saying what others have suggested won't work,will just stand by what I said WILL.
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2891947].message }}
  • Profile picture of the author KimW
    Sal metioning having the dcom shut off reminded me of this site. Lots of free security checks and tools. Worth looking inot!
    **Home of Gibson Research Corporation**
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2891955].message }}
  • Profile picture of the author waterotter
    Steve, I am with Kim on this one. Malwarebytes is excellent. I use it in conjunction with Spybot - Search & Destroy.
    Both are free versions. Like anything else, they require weekly updates.
    {{ DiscussionBoard.errors[2891973].message }}
    • Profile picture of the author QuickSurf
      some misinformation in this thread, the free ones like avg, malwarebytes, spybot etc... none are even close to Kaspersky which is pretty much know to be the best in the industry, Kaspersky will catch stuff the others don't even notice, I know b/c I've used spybot, malwarebytes, avg, ad-aware etc. Sorry it's not even close, Kaspersky hands down is the best and worth the money. Plus compared to normal virus programs like norton, it's not a resource hog and runs silently and efficiently in the background.
      {{ DiscussionBoard.errors[2891996].message }}
      • Profile picture of the author Karen Blundell
        I'm also with Kim, I use Malwarebytes and swear by it. It saved me one year from disaster.

        oh, Steve, sometimes free is phenomenal..take WordPress for example...

        I rest my case
        Signature
        ---------------
        {{ DiscussionBoard.errors[2892077].message }}
  • Profile picture of the author KimW
    Not misinformation, just different opinions.
    Different folks have different needs.
    Hands down IMO Malwarebytes is one of the best out there, free or paid.
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2892120].message }}
  • Profile picture of the author KimW
    OK, my bad. I just reread Steven's post. He just wants a legit registration number for his current program.
    Steven, I'd try EBay.
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2892139].message }}
    • Profile picture of the author QuickSurf
      Be careful with license key's, lot of people sell fake/bad ones, that don't work or get the account cancelled. Have a macbook pro so no need for anything, but on a pc I was having some trouble with malwarebytes and ad-aware were catching stuff but nothing changed, tried avg and no difference, then got Kaspersky and bam, had like a brand new computer. It found trojan and viruses none of the others even noticed and it found spyware that the "spyware" programs didn't even see. I played with others (free ones) just as I did so much on that pc from ton of movie and video downloads (have movies organized into folders like action etc), music etc that it was impossible to surf safely.... Kaspersky blew free ones out of the water, but it is expensive $.

      Norton is the worse though, the new one is supposed to be better, but it's still a major resource hog and can even slow down powerful pc's.
      {{ DiscussionBoard.errors[2892237].message }}
  • Profile picture of the author KimW
    I agree with you as far as Norton being the worst. Such a shame too, it used to be THE standard in anti viruses but after Norton sold out to Symantec it went downhill.
    Signature

    Read A Post.
    Subscribe to a Newsletter
    KimWinfrey.Com

    {{ DiscussionBoard.errors[2892664].message }}
    • Profile picture of the author Bill Farnham
      Originally Posted by KimW View Post

      I agree with you as far as Norton being the worst. Such a shame too, it used to be THE standard in anti viruses but after Norton sold out to Symantec it went downhill.
      Norton is the pits.

      I was nursing my Dad through his stroke a while back and was working on a GIMP image on his computer and accidentally hit 'scale' to scale the image while not noticing the scale factor was set at 39,000 plus pixels.

      That sent the CPU into an overclock situation and Norton locked the entire PC down and I couldn't successfully reboot it for almost 8 months.

      I hate that program. My dad had been using it for years and couldn't figure out why his computers rans so slow.
      Signature
      {{ DiscussionBoard.errors[2892699].message }}
  • Profile picture of the author HeySal
    Norton doesn't run on algorithms, KJ -- they have to get a copy of the virus and reverse engineer it -- and it's what the general public uses so you know who the virus writers are testing their programs against. Avast uses algorithms so it actually knows when something is acting suspicious even before it knows what exactly it is.

    Malwarebytes is great -- but it's a spyware program -- Avast and AVG are anti-viral and they are two different issues. And like Kim - I stand by them because they work. I would never trust just one, though - I want freedom from spyware AND viruses, trojans, etc. And I turn off the dcom to avoid keyloggers.

    When it comes to computer security I just don't believe in one stop shopping.

    Before I found malwarebytes I used spybot - and it literally let something slide that chewed it up. I had to uninstall it because it got chewed up so bad that it even took the skin off it. LOL. It came in through spybot update as far as I can tell - my avast sounded an alarm on my own anti-spyware system, LMAO.
    Signature

    Sal
    When the Roads and Paths end, learn to guide yourself through the wilderness
    Beyond the Path

    {{ DiscussionBoard.errors[2893655].message }}
  • Profile picture of the author Dennis Gaskill
    Isn't Malwarebytes just a malware detection and removal program, but not necessarily an anti-virus program?
    Signature

    Just when you think you've got it all figured out, someone changes the rules.

    {{ DiscussionBoard.errors[2893811].message }}
    • Profile picture of the author pappyy3
      Steven

      Kapersky - You already have one of the best programs for your PC protection installed.

      As the others have mentioned, just downdowd the 2011 version and purchase a license key.

      It will install and update over the existing files.

      Job done
      Signature

      Tonster

      {{ DiscussionBoard.errors[2893898].message }}
    • Profile picture of the author KimW
      Originally Posted by Dennis Gaskill View Post

      Isn't Malwarebytes just a malware detection and removal program, but not necessarily an anti-virus program?

      The only anti-virus mention I find is in this statement:

      "Have you ever considered what makes an anti-malware application effective? We at Malwarebytes have created an easy-to-use, simple, and effective anti-malware ]Whether you know it or not your computer is always at risk of becoming infected with viruses, worms,rootkits, dialers, spyware, and malware that are constantly evolving and becoming harder to detect and remove. Only the most sophisticated anti-malware techniques can detect and remove these malicious programs from your computer."

      While its name is "antimalware" I have found that it both finds and deletes almost everything bad it mentions.

      Again,this is a case of you getting much more than you paid for. (Free version).
      Signature

      Read A Post.
      Subscribe to a Newsletter
      KimWinfrey.Com

      {{ DiscussionBoard.errors[2895263].message }}
  • Profile picture of the author ASUService
    Great thread! I have used Vipre for a long time and thought I was doing pretty good. However, I went to a site not long ago that forced a refresh to what I suspect was a trojan site.

    Vipre didn't catch anything at that time or since. BUT, I suspect something isn't right as my disk access time went in the toilet. Occasionally, it takes literally minutes from the time I click on a drive in Explorer for it to actually display the contents. Additionally some website loading is really slow but not consistently. I THINK it's the same issue with the disk access trying to cache the site.

    Anywho ... I wondered if any of you have compared Vipre to the other packages mentioned.

    Sorry for sidelining the OT. IF you prefer to not continue that feel free to PM me.

    Thanks!
    Signature

    Best Regards,
    Mike Allton
    ASU Service, Inc.
    The LAST SMS Platform You'll Ever Need! Easy Money!

    {{ DiscussionBoard.errors[2895956].message }}
    • Profile picture of the author Mike Wright
      Originally Posted by ASUService View Post

      Great thread! I have used Vipre for a long time and thought I was doing pretty good. However, I went to a site not long ago that forced a refresh to what I suspect was a trojan site.

      Vipre didn't catch anything at that time or since. BUT, I suspect something isn't right as my disk access time went in the toilet. Occasionally, it takes literally minutes from the time I click on a drive in Explorer for it to actually display the contents. Additionally some website loading is really slow but not consistently. I THINK it's the same issue with the disk access trying to cache the site.

      Anywho ... I wondered if any of you have compared Vipre to the other packages mentioned.

      Sorry for sidelining the OT. IF you prefer to not continue that feel free to PM me.

      Thanks!
      Hiya Mike,

      Those blue flames are still looking great

      To be honest Vipre had not shown up on my radar until your post.
      Equally honestly, I would prefer to keep my security elsewhere than
      with a M$ certified gold partner.

      Give the free or paid for versions of Avast a trial Mike.
      Never let me down yet ... unlike most of the others.
      Just does the job, updates twice a day usually ... and
      you can set Avast to do a boot time scan to get rid
      of real nasties before widoze starts up.

      good luck my friend
      MikeW
      {{ DiscussionBoard.errors[2903194].message }}
  • Profile picture of the author mark587905
    I use AVG 9 Steve, never had any problems.
    {{ DiscussionBoard.errors[2895972].message }}
  • Profile picture of the author pcpupil
    I have malwarebytes,and avg on my pc.
    Plus i have my firewall setup,windows vista.

    But what is dcom?
    Signature
    I will be your Digital Assistance for cheap.PM me.
    I can help relieve your work load.Pm me

    {{ DiscussionBoard.errors[2901976].message }}
    • Profile picture of the author goldie22
      I use NOD32 by ESET and I've been happy with it. I know others here use it as well.
      {{ DiscussionBoard.errors[2902084].message }}
  • Profile picture of the author King Shiloh
    Banned
    My only prayer is that Steven doesn't get more confused than he was when the Kaspersky refused to help him considering the barrage of suggestions, counter-suggestions, recommendations and counter-recommendations.

    I have no recommendations neither have I any suggestions because there are a lot of good ones already, especially that of KimW.

    Meanwhile, survey has shown that Avast is an excellent anti-virus program.
    {{ DiscussionBoard.errors[2903075].message }}
  • Profile picture of the author George Wright
    Steven,

    If your PC is held together with chicken wire mine is stuck together with chewing gum.

    I keep two old laptops running fast with...

    Malwarebytes
    Avast
    ccleaner
    and last but not least Revo Uninstaller. You would be surprised how much is left behind by old programs you no longer use and this stuff slows down your PC. Revo made my oldie but goodies run like new.

    George Wright P.S. everything above is free or has a free trial that will do the trick. Oh and just to be safe don't forget Zone Alarm
    Signature
    "The first chapter sells the book; the last chapter sells the next book." Mickey Spillane
    {{ DiscussionBoard.errors[2904169].message }}
  • Kaspersky is the best antivirus in the market. It's scanning engine is even used in other antivirus products like ZoneAlarm. I'm surprised you've had problems with it.
    {{ DiscussionBoard.errors[2957052].message }}
  • Profile picture of the author EA
    Steven Wagenheim - My vote goes to Bitdefender, Zone Alarm has been unstable and use a lot of system memory. Kaspersky is okay but I would place Bitdefender in 1st place. If you need any technical help you can simple sent me pm anytime.
    Signature

    Be Kind
    {{ DiscussionBoard.errors[2958351].message }}
    • Profile picture of the author Virtualghost
      I have to say go with Avast also free updates in background never slows my system like some do and I have never had a virus on my machines in years.Unless things change with Avast they are #1 in my books.
      {{ DiscussionBoard.errors[2959040].message }}
  • Profile picture of the author brian culbert
    I trust Microsoft security essential, it is also free and very easy to use and I used it for two years without any viruses. On some machines I used AVG (free) it i s like security essential but it is more complicated.
    {{ DiscussionBoard.errors[2959760].message }}
  • Profile picture of the author dagaul101
    It's a risk with many of these anti-virus products that they always want you to upgrade, I hope you have backup all your files before you do if you do
    {{ DiscussionBoard.errors[2962309].message }}

Trending Topics