My GYM "Charges Me More $" to upgrade... WTF

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Ok maybe it's just me but I had to rant.

I went to my local GYM tonight to workout and I want to upgrade my plan so I could bring a friend.

My currently monthly GYM pass is $10.00

To bring a friend for free I had to upgrade to the $20 per month plan.

So I went to the counter to upgrade from $10 to $20 per month and it cost me an additional $10 dollars "upgrade fee" ... what the hell???

Oh yea, It also costs me a NEW $40 per year "fee" since I am a upgraded member too. I wasn't paying a yearly fee before the upgrade.

And lets say I want to downgrade my plan in a few months, well thats an additional $10 there again.

Oh yea, and a few weeks ago my wallet got stolen the day before they auto charged my account and it turned out my CC was declined becuase I called the bank and canceled it... and guess what... the next day when I walked in the GYM to give them my new CC, they had a $15 dollar declined fee.

And to top it off, If i cancel my membership I have to give them 30 days notice or I pay a $10 early "termination fee"...

Come on everyone this is RIDICULOUS... And this is all REAL. As I write this I feel crazy for even being a member of theirs. I HATE them right now LOL...

- Imagine if you had an online membership site and you charged your customers to UPGRADE, Downgrade, and to cancel.... its nuts and this GYM is packed now during the peak hours...

Now I could care less about the price of the membership,I'm complaining about their lack of respect for their customers. This is horrible customer service and it doesn't make me happy or willing to refer anyone to them.

I'm pulling an "ALL Nighter" and i just had to get this off my chest.

What are your thoughts.....
#charges me more #charges me more $ #gym #upgrade #wtf
  • Profile picture of the author halfpoint
    Originally Posted by JoshuaWriter View Post

    Now I could care less about the price of the membership
    Originally Posted by JoshuaWriter View Post

    What are your thoughts.....
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    • Profile picture of the author JoshuaWriter
      Lol... thats funny.
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  • Profile picture of the author Will Perkins
    Well that's what you get for going to a $10.00 a month gym, lol....
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    • Profile picture of the author KimW
      Originally Posted by Will Perkins View Post

      Well that's what you get for going to a $10.00 a month gym, lol....

      Actually that sounds like a Nationally known/brand name gym "special" that is going on right now.
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  • Profile picture of the author Nicola Lane
    The cheapest gym near me is £46 per month (approx $75 USD) So $10 - a complete bargain!
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  • Profile picture of the author seasoned
    Originally Posted by JoshuaWriter View Post

    Ok maybe it's just me but I had to rant.

    I went to my local GYM tonight to workout and I want to upgrade my plan so I could bring a friend.

    My currently monthly GYM pass is $10.00
    For a new customer in a REAL gym, that is CHEAP! Average prices I have seen tend to be about $17 for local to about $50 or so for national. They are based on MA and IN prices, though I believe I found CA to be about the same.

    To bring a friend for free I had to upgrade to the $20 per month plan.
    OK, SOME charge as much as a $10 a day(as I recall) to bring a friend, but at least some DO allow you to take a friend for free, at least periodically. I mean you can't, for example, call your spouse a friend and have them come with you every day.

    So I went to the counter to upgrade from $10 to $20 per month and it cost me an additional $10 dollars "upgrade fee" ... what the hell???
    OK, that is just STUPID! But some DO charge as much as about $15 for an admin fee.

    Oh yea, It also costs me a NEW $40 per year "fee" since I am a upgraded member too. I wasn't paying a yearly fee before the upgrade.
    WOW, they usually give a DISCOUNT if you go yearly! Generally they cut out the equivalent of about 1-2 months payments.

    And lets say I want to downgrade my plan in a few months, well thats an additional $10 there again.
    ADMIN!

    Oh yea, and a few weeks ago my wallet got stolen the day before they auto charged my account and it turned out my CC was declined becuase I called the bank and canceled it... and guess what... the next day when I walked in the GYM to give them my new CC, they had a $15 dollar declined fee.
    I don't know how others handle this, but you DID cost them money!

    And to top it off, If i cancel my membership I have to give them 30 days notice or I pay a $10 early "termination fee"...
    Be happy it is ONLY $10. But again, ADMIN!

    Come on everyone this is RIDICULOUS... And this is all REAL. As I write this I feel crazy for even being a member of theirs. I HATE them right now LOL...

    - Imagine if you had an online membership site and you charged your customers to UPGRADE, Downgrade, and to cancel.... its nuts and this GYM is packed now during the peak hours...

    Now I could care less about the price of the membership,I'm complaining about their lack of respect for their customers. This is horrible customer service and it doesn't make me happy or willing to refer anyone to them.

    I'm pulling an "ALL Nighter" and i just had to get this off my chest.

    What are your thoughts.....
    Well, they DO charge a low monthly fee. I don't know who they are, but they MAY even be national. I believe the two biggest in CA ARE national, at least such as they are. I mean one I went with was national, but only has like one club in the state I moved to. 8-(

    HEY, want to hear stupid?

    I once had a club membership with auto withdraw, and it went FINE, until my bank tried to rip me off. I caught them, and canceled the account as soon as they gave me the money back "provisionally". Well, the next thing I know, some flunky collection agency, with NO way to contact them, and NO meaningful identification, sends me a letter on behalf of that gym saying "Credit, so hard to get, so easy to destroy". I ended up paying them that month, and telling them I never wanted ANYTHING from them ever again!

    I joined another club, because they advertised a real low rate. Well, that somehow went to $40/month!!!!!! It WAS a nice gym, so I figured what the heck. EVENTUALLY, they lowered it to $10, and I have been paying that. But they don't really have a presence in my new state. 8-(

    HEY, I sometimes go to fast food places that tell me a combo meal costs LESS than a sandwich and a drink. How is THAT for stupid? They say that I should have them go to MORE effort and expense and waste MORE of their time and create MORE trash AND, if I don't, they will charge me MORE! INCREDIBLE! Some people aree just CRAZY!

    Steve
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  • Profile picture of the author JoshuaWriter
    I agree that they are cheap and this is a brand new gym with the top of line equipment however the fees are not helpful in retaining customers. I know of 2 other people who actually canceled their membership becuase of this gym's fees and have vowed never to go back.

    If a company has to create LAME fees to cover the cost of pricing their product too low, then I am NOT a fan. I believe in offering competitive prices ALONG with great customer service. You can have both and some companies don't think like this.
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    • Profile picture of the author seasoned
      Originally Posted by JoshuaWriter View Post

      I agree that they are cheap and this is a brand new gym with the top of line equipment however the fees are not helpful in retaining customers. I know of 2 other people who actually canceled their membership becuase of this gym's fees and have vowed never to go back.

      If a company has to create LAME fees to cover the cost of pricing their product too low, then I am NOT a fan. I believe in offering competitive prices ALONG with great customer service. You can have both and some companies don't think like this.
      Actually, you often CAN'T have both. Let's say they hired 2 people on staff for 70 hours a week at $4/hour

      2=29120

      Per month, 29120 is about 2426. SO, at $10/month, they need OVER 243 members. That does NOT count electricity, trainers, raises, water, the building, or the machines.

      So a higher price means they can get more and better people and have fewer to provide the service to.

      Maybe they had problems with people changing their plans back and forth, and started charging the admin fee because of that. BTW a new gym that is part of a franchise, etc... or that laid out a good business plan, or that is started by an experienced person, may have rules like this established before they open their doors.

      Steve
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  • Profile picture of the author KimW
    The national chain here (which is a franchise situation ,I'm sure) has a current special. $10 a month,no contract. Sounds good.
    But its $10 a month to walk in the door. If I wanted to bring a friend for free, its upgrade the plan to a $30 a month plan.
    They have massage chairs and tanning booths. Under the $10 a month plan,they are priced seperately,at $5 for 5 minutes,or maybe it was for 10 minutes, I'm not sure.
    Under the $30 a month plan they are included.
    Even though there is "no contract" every February you have to pay a membership fee of $30,on top of your $10 monthly fee.
    I could go on,(yes there was more) but from this alone it seems to me that the charging of extra fees for nothing is prevalent in the gym business.
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    • Profile picture of the author seasoned
      Originally Posted by KimW View Post

      The national chain here (which is a franchise situation ,I'm sure) has a current special. $10 a month,no contract. Sounds good.
      But its $10 a month to walk in the door. If I wanted to bring a friend for free, its upgrade the plan to a $30 a month plan.
      They have massage chairs and tanning booths. Under the $10 a month plan,they are priced seperately,at $5 for 5 minutes,or maybe it was for 10 minutes, I'm not sure.
      Under the $30 a month plan they are included.
      Even though there is "no contract" every February you have to pay a membership fee of $30,on top of your $10 monthly fee.
      I could go on,(yes there was more) but from this alone it seems to me that the charging of extra fees for nothing is prevalent in the gym business.
      Well, I was looking for a nice reasonably priced national chain that I could use. I didn't find one, so I went to the higher priced ones. You have to be CAREFUL though. the YMCA, for example, has a program that costs EXTRA when you go to some other areas.

      Hey, $10 is *****CHEAP*****! Cheap for what you can get, and cheap relative to the market. If one can't afford that, maybe they shouldn't go to ANY gym. HECK, $10 is 1/2 to 1/10 the cost of ONE can of protein! When I frequented the gym, I would get a smoothie after I worked out, and it probably cost about $5! $10 usually won't even buy you a pizza! I bought a bottle of coke yesterday for over $2!!!!! One gallon of gas is headed towards $4! SO, in a few weeks, it could cost close to $4 for the average person to drive to the gym! In a week you could spend over the monthly gym cost just in GAS!

      Like I said, $10 is CHEAP!

      Steve
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  • Profile picture of the author Josh989
    Thants cheap lol i pay £49 pound a month just for me lol, so thts over $60 dollars wish i could move to america would be well cheap to go to the gym

    Josh
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    • Profile picture of the author seasoned
      Originally Posted by Josh989 View Post

      Thants cheap lol i pay £49 pound a month just for me lol, so thts over $60 dollars wish i could move to america would be well cheap to go to the gym

      Josh
      I BELIEVE that 49 pounds in britain is roughly equivalent to $49 dollars in the US(with regard to respective incomes). If that is the case, then 49 pounds for a good gym isn't all that bad. The one I decided on for a NATIONAL firm is OVER $50! $10 is VERY unusual, and the cheaper ones generally don't have as much coverage.

      Steve
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  • Profile picture of the author JoshuaWriter
    Oh and I did ask how many members they, its over 10K members. And they only have 2 people on staff at 1 time running the counter which is automated by a keychain swipe card so nobody actually manually logs you into the gym.
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  • Profile picture of the author gekko2.0
    Sounds like Planet Fitness
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  • Profile picture of the author JoshuaWriter
    It's called chuze and there is only 4 total locations.
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  • Profile picture of the author kokomark
    If you aren't happy, go to another gym.

    If a significant number of people who are members actually came into the gym you would have another problem. Did you really think you would get top notch service and not have to pay for other things on a one off basis for $10/month. That is 33 cents a day.
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    • Profile picture of the author Frank Donovan
      Originally Posted by kokomark View Post

      If you aren't happy, go to another gym.

      If a significant number of people who are members actually came into the gym you would have another problem. Did you really think you would get top notch service and not have to pay for other things on a one off basis for $10/month. That is 33 cents a day.
      Not sure if you're actually expecting an answer from the OP, some three years after this thread was last visited. :rolleyes:

      .
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      • Profile picture of the author Dennis Gaskill
        Originally Posted by Frank Donovan View Post

        Not sure if you're actually expecting an answer from the OP, some three years after this thread was last visited. :rolleyes:
        .
        Argh! Good catch, Frank. I usually notice when it's an old thread being bumped, at least I think I do, but I missed this one. The sad thing is I was the first one to post after the bump and didn't notice it.


        Originally Posted by HeySal View Post

        My gym is free. It's called "outside".
        I wish you'd come by and shovel your gym, it's hard to do jumping jacks in 4 feet of snow. :p
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        • Profile picture of the author HeySal
          Originally Posted by Dennis Gaskill View Post

          Argh! Good catch, Frank. I usually notice when it's an old thread being bumped, at least I think I do, but I missed this one. The sad thing is I was the first one to post after the bump and didn't notice it.




          I wish you'd come by and shovel your gym, it's hard to do jumping jacks in 4 feet of snow. :p
          Jumping jacks?? JUMPING JACKS? Um...city boy, I take it.

          The shoveling is your muscle mass building exercise. Running through deep snow is your torso to ankle builder. Snowshoes - cardiovascular........and building a snowman.......well that's creative outlet.

          Jumping jacks:rolleyes:
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          • Profile picture of the author Dennis Gaskill
            Originally Posted by HeySal View Post

            Jumping jacks?? JUMPING JACKS? Um...city boy, I take it.

            The shoveling is your muscle mass building exercise. Running through deep snow is your torso to ankle builder. Snowshoes - cardiovascular........and building a snowman.......well that's creative outlet.

            Jumping jacks:rolleyes:
            Born and raised on a horse ranch, I'll have you know.

            Shoveling = back ache
            Running in deep snow = sink out of sight and freeze to death
            Snow shoes = donation to Good Will :p
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            • Profile picture of the author HeySal
              Originally Posted by Dennis Gaskill View Post

              Born and raised on a horse ranch, I'll have you know.

              Shoveling = back ache
              Running in deep snow = sink out of sight and freeze to death
              Snow shoes = donation to Good Will :p

              Okay then. Um. Uh.....I'm not sure I want to know what you consider a good workout. :rolleyes: Heavy fork lifting doesn't really work for most people, though. You realize that, I hope.
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              • Profile picture of the author Dennis Gaskill
                Originally Posted by HeySal View Post

                Okay then. Um. Uh.....I'm not sure I want to know what you consider a good workout. :rolleyes: Heavy fork lifting doesn't really work for most people, though. You realize that, I hope.
                I also push myself away from the table, raise my coffee cup, lower the toilet seat, and blink hundreds or maybe even thousands of times a day!

                But seriously, in the summer I bike anywhere from 8 to 15 miles a day. I also have some dumbbells here in my office I do reps with. We also walk the dog about a mile a day.

                In the winter I don't get as much exercise, especially this winter. It's just been too cold and snowy, although I've worked up a good sweat wrestling with the snow many times.
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    • Profile picture of the author KimW
      Originally Posted by kokomark View Post

      If you aren't happy, go to another gym.

      If a significant number of people who are members actually came into the gym you would have another problem. Did you really think you would get top notch service and not have to pay for other things on a one off basis for $10/month. That is 33 cents a day.
      Dude, this thread is 3 years old .
      The OP has probably either achieved his goal by now or given up and gone back to eating at Taco bell.
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  • Profile picture of the author Dennis Gaskill
    The reason you can get the $10/month rate is probably because they use these other fees to offset the low cost. The lowest price around here is $25/month, and that's only if you pay for a full year at a time, otherwise it's $40/month. I'd love to have your "problem" and pay just $10 a month.
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  • Profile picture of the author sbucciarel
    Banned
    Seems like you could have saved a whole lot of headaches and money by just buying your friend a $10/mnth membership and keeping yours the same.
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  • Profile picture of the author HeySal
    My gym is free. It's called "outside".
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    • Profile picture of the author Kay King
      and a few weeks ago my wallet got stolen the day before they auto charged my account and it turned out my CC was declined becuase I called the bank and canceled it... and guess what... the next day when I walked in the GYM to give them my new CC, they had a $15 dollar declined fee.
      I have to say I had a chuckle in this thread. Sounds like 6 yr old in a temper - "and.and.and.and....it isn't faaaaaiiiiiiir".
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    • Profile picture of the author thunderbird
      Originally Posted by HeySal View Post

      My gym is free. It's called "outside".
      One time, my son, 3, and I walked down the stairs. As we picked up a freebie newspaper at the entranceway, he noticed our next-door neighbor getting out of the elevator. Moments later, we saw her drive by us in her car.

      Later, we were passing by a recreation center and my son noticed our next-door neighbor again. He asked, "What's she doing?" I replied, "It looks like she's walking on a treadmill." Just as I said that, she stepped onto another machine. My son asked, "What kind of machine is that?" I said, "It seems to be a stair machine." Confused, my son then asked, "Why didn't she just go down the stairs and walk to the gym?"
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