WSO and Sellers in General... What is your true motivation?

by noangel

Posted: 13 years ago 32 replies

OFF TOPIC

Hi Everyone,

When putting together a WSO, or product to sell, do you do it for the money,
the glory, or to genuinely help?

I've been a Warrior since 1998, so believe me when I say that I've experienced
the gambit of human behaviour...

Here's a little insight into what happened this week...

I purchased a WSO and asked some questions, ok admittedly, there were quite
a few questions lumped together, but I honestly never expected the response
I received...

I was told that these WSO's are produced only for fun and there is no time to
answer questions due to running a multi-million dollar business...

And then the kicker...

"You must appreciate that my time is valuable".

Seriously? Your time is valuable?

I thought it prudent to point out that while it may be a bit of fun for Seller,
it's serious for those who buy and invest in the potential and hope it provides.

And that perhaps it would serve everyone better to get off that multi-million
dollar perch and remember what it was like when struggling and doubts were
the order of the day. Was it done all alone, or were there others who were
more generous with their time and considered you more valuable?

And finally, no one knows how long they have... everyone's time is valuable!

So that is what happened and I must say it really surprised and disappointed me.

Don't for one minute think you're in the business of Adwords, CPA, Offline Marketing,
SEO, ...fill in the blanks... You are in the business of human behaviour, you're dealing
with human feelings, hopes, dreams, aspirations... a real live person is on the other
end, not just a lead, a prospect, a sale!

So my question is... Are you satisfied to just be in this business, or do you want
to rise above the pack and be more than just successful, but be successful and
make a difference?

Because if that's the case, then it's not enough to just be in this business...
This business has to be in you!

Angela
B.Soc.Sc

#general #motivation #sellers #true #wso

officer_iron 13 years ago

The money reason is always there, but it is truly satisfying to me to help someone else out. I feel that if I'm able to help someone else, than I truly must know what I'm doing.
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KimW 13 years ago

If I bought a WSO and the seller said something like that to me I would tell them to forget about answering my time wasting questions and instead spend a few minutes of their important time to send me a refund ASAP.

Oh,and to answer your question, I usually try to make a difference,because as you so wisely said:
"And finally, no one knows how long they have... everyone's time is valuable!"

Truer words were never spoken.
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Michael Oksa

13 years ago

Hi Angela,

I got started in IM because I was sick of seeing so many scams outh there. My goal is to help people.

Also, I wouldn't hesitate to ask for a refund, and then let others know about your customer no-service experience in the WSO itself.

All the best,
Michael

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noangel

13 years ago

@KimW... great advice and I love the way it was delivered!

@Michael... it is so tempting, but will I not get "wacked" for so-called attacking
someone in their WSO?

I feel rather upset about the way things are going lately, to be honest, it seems
that one is not allowed to give any negative comments and how the heck is one
supposed to get a balanced view of a WSO when everyone only writes glowing
remarks, or as we are reminded AD NAUSIUM... that they have received...

"rave reviews". UGH!

How many WSO's have you seen lately that have NOT received rave reviews?

Angela

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Ken Strong

13 years ago

Originally Posted by noangel

I feel rather upset about the way things are going lately, to be honest, it seems that one is not allowed to give any negative comments and how the heck is one supposed to get a balanced view of a WSO when everyone only writes glowing
remarks, or as we are reminded AD NAUSIUM... that they have received...

"rave reviews". UGH!

How many WSO's have you seen lately that have NOT received rave reviews?

You received a rude and clueless response from ONE WSO seller, and now you're upset about "the way things are going lately" around here?

I see quite a few WSO threads that devolve into pissing matches between an angry customer and the seller... and a number of others that have been locked and/or deleted when some shady practices by the seller were uncovered.

And have you been to the Product Reviews section lately? Things are really out of control there... almost every thread about a Clickbank product turns into non-stop complaining about the current state of online marketing and the deceptive practices of the "gurus."

But it sounds like you're complaining because things are too positive in the WSO Forum? I'm confused... have you had a lot of posts deleted from WSO threads?

The rules have long said that you can't post anything negative about a WSO unless you have purchased it first... then you can post your honest opinion about it, as long as you stick to the product and don't make it a personal issue.

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Paul Myers

13 years ago

Angela,

Ken hit it right on the head. And, frankly, I find it more than a little annoying when people generalize a single incident to a trend affecting the entire group.

I recently got involved in one of those "pissing matches" Ken mentioned. One fellow asked for a refund in terms that could have been considered impolite by some reasonable people. He got the refund - promptly, by his own description - and a reply that he considered annoying. The ex-customer made an issue of it in the WSO thread, and several other people jumped in. Next thing you know, a minor miscommunication issue becomes a crapstorm that took a moderator's hammer to stop.

Wanna know why this particular thread is so annoying to me?

You are intelligent enough and have been here long enough that you KNOW how this stuff works and why the policies are what they are. You were around when most of them were formed.

Would I have found the reply from the seller you mentioned annoying? Maybe. Not enough info to be sure. But you did, and that's fine. It's fine that you're saying something. Just don't expect not to get called on the other implications in your post.

This amazes me. If I go to a bookstore and spend $30 or $50 or $100 on a manual and need help, I expect to have to do the work of figuring things out on my own. But folks will spend $7 or whatever on something here and expect unlimited support on something they could quite often figure out with a quick search on their favorite engine.

I can spend hundreds of dollars on complex software and then have to pay for support, by the call or the hour, if I need it. That does not surprise me one bit. People will spend $27 on something here and feel like anyone who doesn't commit to being their personal tech-slave is evil and unethical. (I'm generalizing here, in case that wasn't obvious.

)

Yes, I'm annoyed.

Hey... You get to gripe. So do I.

Paul

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noangel

13 years ago

Feeling a little misunderstood...

The one person incident I mentioned and the way things are going around
here regarding the rave reviews, we not directly related...

But, perhaps I have misunderstood.

I guess this is the reason I hardly ever post... Why should I need to justify
the way I feel.

I mentioned one incident. Thought it would be of interest. It was not meant
to be a generalisation.

Then I went on to say what I thought about having an attitude of helping
others. That was not directed at one person. So I can't see why this would
be annoying to anyone.

Sure Paul, gribe away... as you have a valid point and I whole-heartedly
agree with you, but it doesn't apply in this case...

But hey...

Others have mentioned how things have changed and that was all good.

Guess I'll just go back into my shell now...

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Paul Myers

13 years ago

Angela,

You started with a specific incident and then stated something about the forum in general, with no transition to suggest there was more to it. What conclusion would you expect someone to draw from that?

You complained that there isn't enough of the negative side of products. I replied to that, just as Ken did. You know why the rules are what they are.

I certainly didn't question how you feel, or ask you to justify it. Everything I said on that matter is: "Would I have found the reply from the seller you mentioned annoying? Maybe. Not enough info to be sure. But you did, and that's fine. It's fine that you're saying something. Just don't expect not to get called on the other implications in your post."

Note: The other implications are the subject of the majority of my response. And I stand by that response.

Paul

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noangel 13 years ago

The observation I made on posting negative comments was not part of my
original post, but rather in response to a suggestion posted by someone.
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- KimW 13 years ago
  
  Originally Posted by noangel
  
  The observation I made on posting negative comments was not part of my
  original post, but rather in response to a suggestion posted by someone.
  
  This is why I said the post may have been edited. I guess I misunderstood,but thats ok. I do stand by my first post in this thread though.
  
  The mods have a very difficult job,overworked and underpaid,I'm sure.
  If they decided this belongs in OT,so be it.
  
  As far as the WSO sales pages that are filled with the smae tstimonials in the thread, I don't see the point of it either other than making th thread longer thus seeming more than it it is.
  
  I am sure all of us can find something to gripe about in the WSO section. Besides those that want to world handed to them in a $7 WSO, one of MY biggest gripes are the WSO with the increasing price. Seems I don't even get to see the WSO that the first 500 buyers were able to get at $3 or $5 or $7, I never see them till they are $27,$37 or $67. Oh well.
  
  Don't be afraid to express your opinion though, good or bad.
  
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  noangel 13 years ago
  
  Thank you Kim,
  
  I have found your support really helpful.
  
  There have been comments about what I said regarding the WSO experience,
  assumptions that I was demanding in the questions I asked, advice to read the
  WSO, etc...
  
  Is that really all you guys got out of my post? Genuine question.
  
  By the way Kay, for the record, when I post saying I PM'd it is because it is
  something personal and would not be helpful to anyone else. I have no problem
  sharing. I do get your point about that and it has irked me on occasion as well.
  But I have been told that many of my PM's have not been received, so that is
  the reason I have posted that. You will see that some people have replied
  saying they never received my PM.
  
  Nothing has been said about about the rest of what I posted, regarding
  having the right attitude and being mindful of who you are dealing with and
  who you are affecting...
  
  I wasn't saying that to have a dig at anyone. I was just trying to put a
  human face to marketing. It was meant for the good. It is something I have
  been studying and practising for decades and people sometimes need a
  reminder. Which is why I feel it is definitely not off topic.
  
  But I'm really sorry I posted anything now, it has not made for a good day.
  I guess I'm just too much of a sensitive little petal!
  
  Oh well...
  
  You get it Kim... and that's good enough for me :-)
  
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  Kay King 13 years ago
  
  But I have been told that many of my PM's have not been received,
  
  That's odd - though just last week I missed answering someone's pm for several days just because there were several and I missed it. They were fine when I apologized for the delay but it can happen.
  
  I'm not saying don't ask questions - just that sometimes we take things in a way someone may not mean them. In person you can see if the guy you are talking to is smiling. With the written word, it's easy to misconstrue or feel slight that wasn't intended. You might also have a rude reply from a "wipe" and shouldn't let it mess up your day.
  
  My own mental trick for dealing with rude people is this:
  
  'could be worse, could be married to him'
  
  kay
  
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Michael Oksa

13 years ago

Originally Posted by Paul Myers

Hi Paul,

Just wanted to say that I see the transition, but it all hinges on one word: this.

She starts out saying she's been a long time member, but then says something happened this week. To me that implied it was much more of an isolated incident than anything else. It's what set the tone in my mind as I read the rest of the post.

I did feel there was a bit of finger wagging in the paragraph that started with "Don't for one minute think...". BUT, I felt that was directed only at the type of seller she's posting about.

I totally didn't read it the same way as you and Ken. Nothing wrong with two different interpretations.

My main take away was that it was more of a poll question: being in business to make money and nothing else vs. being in business to make money and make a difference.

That was my take on it anyway.

All the best,
Michael

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KimW 13 years ago

Actually I think Ken and Paul missed the point on this one, but that is very easy to do with the written versus the spoken word.
I apparently didn't get the same message from the OPs post that it seems others did.
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- Paul Myers 13 years ago
  
  Kim,
  
  I apparently didn't get the same message from the OPs post that it seems others did.
  
  Or, just maybe, Ken and I were responding to a different part of the message than you were.
  
  That's the impression I get.
  
  Paul
  
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  KimW 13 years ago
  
  Originally Posted by Paul Myers
  
  Kim,Or, just maybe, Ken and I were responding to a different part of the message than you were.
  
  That's the impression I get.
  
  Paul
  
  Very possible, I actually thought about that after I posted.
  It looks like her original post was edited from the first time I read it.
  Either way, lifes too short to get upset over it.
  
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  noangel 13 years ago
  
  Kim the post was not edited.
  
  I don't understand what the problem is.
  
  I thought it was informative and the advice was positive...
  
  Others see it as a gripe and annoying.
  
  That's life... short as it is.
  
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  noangel 13 years ago
  
  Another thing I don't understand is why this post was moved to the Off Topic Forum.
  
  I see other posts giving advice and expressing disappointment and they are in the main forum.
  
  How is this one different?
  
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Paul Myers 13 years ago

s/post/posts/
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noangel

13 years ago

Originally Posted by LD Carter

Over 90% of questions that are asked in WSO threads could be answered if people would actually read the before scrolling down to the price and the buy now button.

Just saying....

True and I always do that, this was not one of those cases.

But... warning...gribe alert...

What I find rather annoying is how all the comments are in the actual sales section.
Ok, one or two... fine, but I find that the WSO is a mile long with all the testimonials
which I can read right below it anyway. Don't see the need to repeat it all.

But that's just my opinion, no offence to anyone if you love it and see the value in it.

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Kay King 13 years ago

Yes, reviews are usually highly positive - that's isn't surprising. If you visit a sales page online - do they post negative reviews for their product?

The answer is not to buy products based on what other people say UNLESS you know the person who is making the comments and trust his/her judgment. That's been the answer in the WSO section for years.

While there is nothing wrong with asking questions about a WSO - why not just ask them in the thread where others can learn from them?

You've posted "I've PM'd you" in several WSO threads. Why not just ask the question in the thread? Others may profit from the answer as well and the seller only has to answer once. If you look through WSO's you may notice how many people are posting "I've PM'd you" - always makes me wonder what's up with that and must be frustrating to sellers sometimes. Most aren't rude about it - but perhaps the "quite a few questions" you said you sent were too much for his patience. It might not be time effective to send detailed answers to a long list of questions for the potential of a low-priced sale.

Everyone's time is valuable - and we each set the value of our own time.

kay
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flowbee77 13 years ago

Your mention of the "human feelings" reminded me of a scene from a film I saw several years ago where one character told the other one that is was not "personal"; then other character responded by saying: "what is so wrong with being personal?! whatever it is or isn't it ought to begin and end by being personal."

My response to these people (rude people) is just to move on.

Good Luck and don't spend time messing with them anymore.
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Mike Baker 13 years ago

Like I said the other day, there is too much politics going on around here about what we can and can't say about someone else's product. Everyone viewing a WSO thread or even an IM product on the Internet has a right to know whether they will be buying something worth their time or a complete piece of crap, and we are being subjected for speaking our minds and giving everyone the opportunity to see the real value of a WSO before they spend their hard earned money. If a buyer has something negative to say about a WSO they shouldn't feel like they are going to get their butt whooped for doing so. If you buy something from a retail store and feel you didn't get what you paid for, you have every right to walk back in and make a complaint, so the heck not here? Most companies welcome feedback on all levels so they can make their product better, but it seems that money is the only thing driving a lot of peoples motivation here lately and I am getting completely freaking sick of it. Just like the projectile vomiting thread I viewed a minute ago, I feel like doing that sometimes with the amount of one-sided politics. Some people just need to climb down of their high horse, but the freaking problem is they been up there so god damn long that they don't realize how high they really are to everyone else. Put yourself on everyone else's level and show some respect to your fellow human.
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- Paul Myers 13 years ago
  
  You were allowed to have your say, and it's still there for anyone who wants to read it. What you are not being allowed to do is harp on the same thing over and over, effectively hijacking a thread and bullying a seller, based on a comment that was made to someone else. Someone who, by the way, dropped the issue after having said their piece.
  
  Comparing this to a retail outlet? Let's see. To achieve the same effect in a store that you tried to create here, you'd have to stand there and harangue the owner and every customer of the shop, all day, every day.
  
  Do you think you'd get away with that in the offline world, Mike?
  
  Would you even try it?
  
  Paul
  
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Mike Baker

13 years ago

Originally Posted by LD Carter

Over 90% of questions that are asked in WSO threads could be answered if people would actually read the before scrolling down to the price and the buy now button.

Just saying....

That's not always true. Quite a lot of products (well at least the ones I have seen and bought) have been a complete waste of time. Not everyone question a potential buyer has is answered in the WSO thread!

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Mike Baker 13 years ago

Did I ever suggest anything personal that happened to me lately? NO! I have not responded to the thread you are talking about since your warning in said thread. This has absolutely nothing to do with allowing potential buyers to see the real value of a product before buying it. We should be allowed to post negative, positive, and neutral comments to allow potential buyers to make a better judgment on buying.

I love how you change the subject on people and expect everyone to follow.
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Paul Myers 13 years ago

The only person I expected to "follow" that particular comment was you. And you got the hint.

Paul
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Mike Baker 13 years ago

Actually I meant in general.
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- Paul Myers 13 years ago
  
  Originally Posted by mikescos
  
  Actually I meant in general.
  
  Specific examples, please.
  
  Paul
  
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Mike Baker

13 years ago

I don't want this topic to get side-tracked any further that it already has, and also I don't want to spend my time looking for specific examples when I have better things to do with my time.

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Paul Myers

13 years ago

Mike,

I don't want this topic to get side-tracked any further that it already has, and also I don't want to spend my time looking for specific examples when I have better things to do with my time.

This thread was doomed from the start to wander into nasty uncharted territories. Nature of this particular beast. As far as not wanting to spend the time... fair enough.

Point them out to me as you see them. I suspect, though, that you haven't seen many, and won't find a lot if you look.

Paul

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