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Clients, here is my discliamer - love or hate the idea?

by PandoraH
2 replies
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First, this is not a post that is advertising my services.

I want to ask you webmasters and webmistresses, who might be considering outsourcing various types of VA work, a question:

If you wanted to hire someone for a VA service such as ongoing SEO, how would you feel if they handed you a "understanding what SEO can do for you" and "disclaimer" documents.

Before anyone screams, I've no doubt that MOST OF YOU HERE may already understand SEO. But believe me, many webmasters outside of WF do not. In fact, they can have a very unrealistic understanding of what SEO actually is. Don't even get me started on what they think IM is.

Needless to say, even a somewhat informed webmaster who is suddenly considering SEO as an option, may not realize they have already done several things that HAMPER getting traffic to the site. And anyone they hire to do on-site SEO may not be given access to areas on the site that would alert them to the established problems.

I'm considering ways to protect my reputation, as well as thinking up new ways to support my clients. Comments? Advice?
  • Profile picture of the author Dennis Gaskill
    It would depend on what the documents say, so until I know that I can't comment on how I feel about them. I can tell you one thing, it had better be in plain talk because I wouldn't be willing to spend much time trying to decipher a bunch of legalese.
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    Just when you think you've got it all figured out, someone changes the rules.

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    • Profile picture of the author PandoraH
      You bet it would be in plain talk. I'm really thinking of having a single sheet that just covers the 5 top un-truths in SEO, and a 'we cant be responsible for things we didn't do, or can't see" paragraph.

      Nothing fancy, no lawyer talk. I just don't want to hear this, 6 months down the road, "But..you didn't tell me this!". Eeesh.

      Example: I'm doing BASIC SEO for a client now, on a Wordpress blog with a .net domain, and a host of of mis-used Wordpress plugins. She's not asking me to get her to page 1 of google, but I warned her that a lot more attention should be paid to the site to get results that will pay for what she is dishing out to me.
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