First of all I don't want this to sound like a big grumble, I would just like your opinion on something that happened a few days ago as I was very surprised and if I am honest it did niggle me at the time.
After a few minutes of feeling 'niggled' I thought that the best way of finding out if I was right is to ask the members who care to listen. Anyway, here is what happened:
I replied to a members concern in a WSO thread, I tried to give sound advice and without being negative to the WSO, it was advice in general and I feel I have enough business experience to help where I can.
A WF member thanked me and posted a comment that read 'You have raised some very, very important issues here, thank you....'
Now to me this was nothing detrimental to the WSO, it was just a thank you and I appreciated that the person made the effort to post their thanks.
Literally within hours the post was removed !?
Now why on earth would a post saying thank you be removed ??
Surely this did no harm to anyone.
So my question is, do you think that a post of this nature should be removed ?
I asked support why and was told:
'the post was inappropriate. There is no need to start a debate on the pros and cons of IM products in another members sales thread'
I replied and explained that I did not start a 'debate' and that the support person obviously didn't read the post otherwise they would know that I merely offered advice. Their reply was:
'You are not a customer so you can not post in a WSO thread'.... which is of course ridiculous because most potential customers ask questions and post comments before they purchase and their posts are not removed lol.
The silly thing is that my posts that were thanked numerous times by members are left on the thread but support removed the post where another member thanked me lol
I am happy to copy my posts here so you can see but I am now paranoid of them being removed.
But based on the facts above do you think this was a a bit of a nonsense exercise ?
Surely the powers that be should be using their time & energy on more important issues and not removing posts that thanked a member.
Heck we have all types of spammers and con merchants trying to infest the forum and now I find that posts thanking someone are removed for no reason whatsoever.
Please remember I did say that I am not having a mega grumble, I'm over it but wanted an unbiased opinion from someone else.... see I told you I am paranoid now about posting anything, surely forums should not be like that,
should we not be able to discuss openly any issues at any time as long as we are polite and honest ?
Is there any reason why a post that simply thanks someone for their advice be removed ??
I would value any members opinion.