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i am unable to use my built-in webcam on my laptop. ill try to use anything that involves my webcam and it wont work, like for the toshiba web-cam app, when i open this the light that used t come on wont come on andf the webcam doesnt start. same goes for web-chat sites/programs, they say its in use already.

it wont work after restart, ive tried uninstalling it and restarting my cpu and still nothing. any idea what i should do. do you think microsort support would be able to help me?? if i were to contact them via live chat support?

thanks.
  • Profile picture of the author Rick B
    I just spent several hours the other day trying to get my webcam to work on my HP laptop. It would work but the video was ridiculously jerky. It's a common problem with my computer and I only found a couple of people saying that they got there's to work. Unfortunately, the procedure they gave to fix it had about 30 steps and terms so high-tech that I'd never heard of them.

    I bought a usb webcam and it works fine.
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