All of this for 14 cents?

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Just paid my last 14 cents on a student loan. Two loans paid off, one to go. Yay! But let me tell you the story of this one...

Payments have always come out of my checking account automatically. I knew I'd be paying this loan off this summer. Then about two weeks ago my automatic payment was only 1/3 of the usual payment -- so I knew my loan must be paid off.

Dancing, jubilation, champagne...

All premature.

Log in just to see for myself that the loan balance is zero. Ummm, nope. Their automated system apparently couldn't quite figure out how to take that last payment. So it left me with a balance of 14 cents.

Meanwhile, within the next week I received two letters from the student loan company:

1. One letter telling me my account is no longer enrolled in the automated payment system.

2. The second letter is a statement with my 14 cents balance. Must also be a sign that I'm no longer enrolled in the "paperless" system.



Postage costs to send me these two letters: 71 cents
Total amount I owe: 14 cents



OK, so time to pay off that 14 cents so I can resume doing my happy dance...

Go online to pay off remaining balance. Sorry, no, you can't make an online payment for less than $1.

No problem -- I'm happy to pay the dollar just to get this taken care of. Sorry, no, you can't make a payment for more than your loan pay off amount.

At this point, the only way to handle it is to print off a payment coupon and mail a check.

I create the payment coupon using their online system. Except the computer I'm on isn't hooked to the printer, so I email myself the coupon. (I figure this is easier than going to the other computer, logging on and going through these steps again.)

Get to the other computer, download my email, print the coupon.

Spend a couple minutes digging around for an envelope.

Address envelope -- pen is being all smudgy and weird, leaving globs of ink.

Get new pen. Marginally better.

Finish addressing envelope.

Write check. Pause briefly to determine the best way to write out a "zero dollars and 14 cents" check.

Spend another couple minutes digging around for a stamp. (I really don't mail very many letters these days.)

Walk to mailbox. Battle mosquitoes. Brush away the deer flies that are trying to bite me. Ignore that my feet are soaked because I wore sandals and the grass is heavy with dew.

Plop letter into box and raise red flag.

All of this for 14 (fourteen!) cents...

Happy dance? Champagne? Nah, I think I need a nap...

Becky
  • Profile picture of the author MissTerraK
    Haha Becky.

    Sounds like you live on my street with all of the mosquitoes and biting flies.

    Sometimes, you just have to wonder who hires these people in accounts receivable! All that waste and with a financial institution to boot! :rolleyes:

    But I'm happy that it is all over for you, oh, and I recommend that champagne after your nap.

    Terra
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    • Profile picture of the author R Hagel
      Originally Posted by MissTerraK View Post

      But I'm happy that it is all over for you, oh, and I recommend that champagne after your nap.

      Terra


      I'm going to hold off the celebrations for about two weeks, until this month's payment comes due. Then I'll check the balance again to make sure they didn't tack on another penny or something. If all goes well... champagne! LOL

      Becky

      P.S. Yep, nasty flying critters here in MN. You should keep them over in Michigan where they belong. We really don't need them here.
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      • Profile picture of the author MissTerraK
        Originally Posted by R Hagel View Post



        P.S. Yep, nasty flying critters here in MN. You should keep them over in Michigan where they belong. We really don't need them here.
        Haha!

        Actually, we never had them until my daughter from Minnesota, St. Anthony to be precise, brought them with her when she came back home for a visit. :p

        I'd be extremely grateful if you came and rounded them back up with her. I'll even supply the champagne!

        Terra
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        • Profile picture of the author R Hagel
          Originally Posted by MissTerraK View Post

          Haha!
          Actually, we never had them until my daughter from Minnesota, St. Anthony to be precise, brought them with her when she came back home for a visit. :p
          Wait, I just figured it out -- she picked them up in Wisconsin as she traveled back and forth. I say let's round 'em up and send them back to Wisconsin.

          YES!

          Becky
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          • Profile picture of the author MissTerraK
            Originally Posted by R Hagel View Post

            Wait, I just figured it out -- she picked them up in Wisconsin as she traveled back and forth. I say let's round 'em up and send them back to Wisconsin.

            YES!

            Becky
            You're on to something Becky!

            I like it!

            Terra
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          • Profile picture of the author Dennis Gaskill
            Originally Posted by R Hagel View Post

            Wait, I just figured it out -- she picked them up in Wisconsin as she traveled back and forth. I say let's round 'em up and send them back to Wisconsin.

            YES!

            Becky
            Don't you try to ship your flies to Wisconsin! We have enough illegal alien flies crossing the border from Minnesota as it is. :p


            Interesting story, by the way. Good thing you went to college so you'd be smart enough to beat the system.
            Signature

            Just when you think you've got it all figured out, someone changes the rules.

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  • Profile picture of the author KimW
    Congrats Becky!
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  • Profile picture of the author seasoned
    Join the club! MY credit once got destroyed, etc... for FIVE CENTS! YEP, you heard right! About 1/3rd the amount YOU are complaining about. They kept calling me, and then saying they would fix the problem, but they DIDN'T!

    You see, they had a person come out to me to handle the paper work! That person FORGOT a key piece, so they paid a shipping company to do it. They charged the $10 or whatever for their SECOND attempt because of THEIR failure, and charged it to my account without telling me. They then filed a late payment claim against me because I failed to pay the interest on a charge I did NOT approve.

    The kicker? That company later went totally bankrupt because of such INCOMPETENCE and fraud, and no longer exists.

    Steve
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    • Profile picture of the author R Hagel
      Originally Posted by KimW View Post

      Congrats Becky!
      Thanks!

      Originally Posted by Dennis Gaskill View Post

      Don't you try to ship your flies to Wisconsin!
      Oops, too late. And I sent the woodticks, too.


      Interesting story, by the way. Good thing you went to college so you'd be smart enough to beat the system.
      ... He says to the woman who had to pause to wonder how to write a "zero dollar" check.



      Originally Posted by seasoned View Post

      Join the club! MY credit once got destroyed, etc... for FIVE CENTS!
      Steve, you should have asked them for a payment plan!

      Seriously though, that sucks when you get hounded and get your credit destroyed over pennies. I've heard of that happening before.


      Becky
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      • Profile picture of the author seasoned
        Originally Posted by R Hagel View Post

        Steve, you should have asked them for a payment plan!

        Seriously though, that sucks when you get hounded and get your credit destroyed over pennies. I've heard of that happening before.


        Becky
        They said I didn't owe the money anymore. I GLADLY pay any such debt quickly if I know about it and owe it. HECK, sometimes I find out about misallocated debt, and pay THAT!

        Steve
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        • Profile picture of the author R Hagel
          Originally Posted by seasoned View Post

          HECK, sometimes I find out about misallocated debt, and pay THAT!
          Do you ever pay off other peoples' debt? Because you see, I still have that one student loan left...










          (I kid, I kid!)

          Becky
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          • Profile picture of the author seasoned
            Originally Posted by R Hagel View Post

            Do you ever pay off other peoples' debt? Because you see, I still have that one student loan left...






            (I kid, I kid!)

            Becky
            I was talking about things like the time that sears put a charge on their charge account instead of the place I wanted them to. I found it on my credit report, and paid it.

            Steve
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  • Profile picture of the author noelj07
    Unfortunately this isn't the first story like this that I've heard. I can't believe it!
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    • Profile picture of the author MissTerraK
      Originally Posted by memoonamike View Post

      How I believe on you that what are you saying is right?
      If you had been a member for a bit longer, you wouldn't have to ask that at all.

      Becky is one of the most honorable and trustworthy ladies on the forum, here.

      I suggest you relax and lose the suspicion, it's not like she's giving you advice that could make or break you, you know.

      Terra
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    • Profile picture of the author R Hagel
      Originally Posted by memoonamike View Post

      How I believe on you that what are you saying is right?


      No offense memoonamike, but your post just totally cracked me up.

      What do you want, screenshots? Videos? Testimonials from other trustworthy people? A note from my mother? Official verification straight from the student loan office?

      LOL!

      Becky

      p.s. How do I believe that you didn't post in this thread just to expose your keyword-stuffed signature?

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