Hi Folks, Did you notice the change in Twitter DMs today?
The message I just sent Twitter support about the change that disrespects my time
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Hi Folks,
Did you notice the change in Twitter DMs today?
Before it was really easy to see if a DM was addressed to you personally or if it was the standard "thanks for following", at least you could read about the link people are promoting and open it to click if it looked useful.
That was easy from the inbox of for example gmail and probably everyone else (if anyone uses anyone else still because gmail is so great ;-)
Now the DMs first off greet us personally and then repeat the subject line informing us redundantly that we have a direct message. That useless stuff leaves about four letters of the DM itself, so we have to open each DM, which if you're around the 5,000 followers range means your time required for going through e-mails will be significantly longer.
If this is a concern for you, too, you might want to ask Twitter to consider and respect our time better, as I just did.
This is the message I wrote, in case you wnat to even copy/paste it:
Dear Twitter,
It seems today the DMs coming into my inbox have changed to now include photos of the people in addition to their message and what is probably meant to be a thoughtful greeting to me with each one.
The problem is that makes it highly inefficient and time consuming for me to even get to the DM.
It used to be great because I would read all DMs from just the list of all e-mails in gmail and I'd click on the ones that had interesting-sounding links. The others I would leave alone.
Now instead of being able to read any part of the message easily and quickly, what I see in the e-mail pane is:
"Hi, Daniel Klatt. You have a new direct message: awope: Thank"
That's quite obvious because the subject makes that clear: Direct message from Michael A. Jensen.
So as of this change, I have to click on the message and open it just to be able to know whether it's one of the rare useful DMs, something addressed personally to me, or just the 80-90% of the "thanks for following, I'm looking forward to your Tweets" variety that truly are a waste of time to bother clicking on, opening, and looking at.
Please take into consideration the user experience in receiving the DMs, and respect our time by having the message right at the top of the DM, as it was before this change today.
Thank you!
DM me if you have questions or want more feedback about this (although having had to go and click on a dozen or so DMs already, it's clear it's no longer worth opening and reading any DMs so I may no longer see it.
And I'm sure more than a million other Twitter users are in the same boat (which is much bigger than the whale for the Tweets to carry! ;-)
Thank you,
Dan
Did you notice the change in Twitter DMs today?
Before it was really easy to see if a DM was addressed to you personally or if it was the standard "thanks for following", at least you could read about the link people are promoting and open it to click if it looked useful.
That was easy from the inbox of for example gmail and probably everyone else (if anyone uses anyone else still because gmail is so great ;-)
Now the DMs first off greet us personally and then repeat the subject line informing us redundantly that we have a direct message. That useless stuff leaves about four letters of the DM itself, so we have to open each DM, which if you're around the 5,000 followers range means your time required for going through e-mails will be significantly longer.
If this is a concern for you, too, you might want to ask Twitter to consider and respect our time better, as I just did.
This is the message I wrote, in case you wnat to even copy/paste it:
Dear Twitter,
It seems today the DMs coming into my inbox have changed to now include photos of the people in addition to their message and what is probably meant to be a thoughtful greeting to me with each one.
The problem is that makes it highly inefficient and time consuming for me to even get to the DM.
It used to be great because I would read all DMs from just the list of all e-mails in gmail and I'd click on the ones that had interesting-sounding links. The others I would leave alone.
Now instead of being able to read any part of the message easily and quickly, what I see in the e-mail pane is:
"Hi, Daniel Klatt. You have a new direct message: awope: Thank"
That's quite obvious because the subject makes that clear: Direct message from Michael A. Jensen.
So as of this change, I have to click on the message and open it just to be able to know whether it's one of the rare useful DMs, something addressed personally to me, or just the 80-90% of the "thanks for following, I'm looking forward to your Tweets" variety that truly are a waste of time to bother clicking on, opening, and looking at.
Please take into consideration the user experience in receiving the DMs, and respect our time by having the message right at the top of the DM, as it was before this change today.
Thank you!
DM me if you have questions or want more feedback about this (although having had to go and click on a dozen or so DMs already, it's clear it's no longer worth opening and reading any DMs so I may no longer see it.
And I'm sure more than a million other Twitter users are in the same boat (which is much bigger than the whale for the Tweets to carry! ;-)
Thank you,
Dan
- jamesviago
- 1mikeelliott
- esr
- designfuschion
- JayXtreme
- PaulRoddik
- Dan Klatt
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