I just had one customer tell me she didn't need her website updated or SEO services because it was up there on the top of Google because she knows all about Adwords and understands how to use Google Analytics.
I started to explain that in the long term SEO is probably a better investment than PPC. She asked "What's PPC?" :p
I asked her if she was getting this work done through a digital agency and she re-assured me she was self taught.
I nearly burst out laughing on the phone because the website really is plain HTML and completely disgusting.
I won't drop a link here due to best business practice.
Share a funny moment you've had!